for the Period Ended 31 October 2024
Directors report | |
Profit and loss | |
Balance sheet | |
Additional notes | |
Balance sheet notes | |
Community Interest Report |
Directors' report period ended
The directors present their report with the financial statements of the company for the period ended 31 October 2024
Directors
The directors shown below have held office during the whole of the period from
1 November 2023
to
31 October 2024
The director shown below has held office during the period of
1 November 2023
to
15 July 2024
The director shown below has held office during the period of
30 September 2024
to
31 October 2024
The director shown below has held office during the period of
16 July 2024
to
30 September 2024
The above report has been prepared in accordance with the special provisions in part 15 of the Companies Act 2006
This report was approved by the board of directors on
And signed on behalf of the board by:
Name:
Status: Director
for the Period Ended
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As at
Notes | 2024 | 2023 | |
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Creditors: amounts falling due within one year: | 3 |
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The notes form part of these financial statements
This report was approved by the board of directors on
and signed on behalf of the board by:
Name:
Status: Director
The notes form part of these financial statements
for the Period Ended 31 October 2024
Basis of measurement and preparation
Turnover policy
Tangible fixed assets depreciation policy
for the Period Ended 31 October 2024
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for the Period Ended 31 October 2024
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United Support Group CIC has delivered a range of projects in this financial year between November 2023 and October 2024. In May 2023 we secured funding for a year from the National Lotteries Reaching Communities Fund for our “Discover You” project supporting individuals of all ages with neurodevelopmental conditions. The “Discover You” project was aimed at individuals post-diagnosis to offer a range of services containing support to understand conditions including therapeutic play activities, helping make sense of emotions and learning ways to emotionally self-regulate, whilst offering family support services and help with all things relating to special educational needs. You will see below some feedback from a survey carried out at the end of the project in June 2024. Have you noticed any improvements in yours/your child's communication and development? If you have, tell us what you have noticed. 1. No 2. My son is now on the correct Medication and in the correct setting for school he is starting to do. Much better 3. N/A 4. Yes he getting there hes better than he was . 5. He can communicate a bit better now to what he did 6. Our son does not hold long conversations with us but he has been engaging with your team and has been able to explore his emotions in a safe way without feeling pressure or stress 7. She is communicating slowly and quietly to some new people not all. 8. He will talk about his feelings more 9. Two of my children have improved but my youngest still struggles to speak to me 10. Understanding herself better 11. No additional comments. 12. Some what 13. We have developed a better understanding as a family of what triggers each of us have, 14. No improvement as yet 15. It would be better to have more activities and group meetings. 16. I myself am more calm and collective around certain topics, Oscar is communicating more vocally and is also a lot calmer. Lyla is making steady progress in some areas but lacking understanding in others but we're getting there. 17. Not yet 18. Beyond greatful to my worker Louise who has and is been a rock to me and my daughter who has multiple disabilities and needs. 19. No. What is the best thing you/your child has found about the Discover You project? 1. not sure 2. Recognising emotions 3. At least I have found my own ways 4. Lyla enjoys the crafts and Oscar loves exploring the space and definatly the microphone. 5. Enjoyment. Her own time 6. She happier, not locked in her room anymore. Laughs more with me, not as much aggression ans I have better tools to manage her emotional needs and working on knowing me better. 7. Building legos 8. Help in updating my CV. The “Energy In Mind” project funded by the Community Fund was aimed at families living in Walsall to offer them impartial information, advice and guidance on a range of topics. The small project was targeted at participants over the winter months from December 2023 to March 24 and included sessions on understanding energy bills, good shopping habits and budget management. The project offered a warm pack to each household on the project and one-on-one support sessions to individuals working on a range of things including IT skills development and support to apply for provision in support of the cost-of-living crisis. Quote from a participant on the Energy In Mind Project “I feel better at understanding energy usage and how to read my smart meter and I also feel more in control of my finances”. The More than Words project funded by All Age Autism Landau Ltd for a year began in June 2023. The project was aimed at adults with autism to engage in activities that would promote employment. We offered support to individuals to create CV’s, improve skills, and social group support. Throughout the project we also worked with parents and carers on a range of topics including family support offering information, advice and guidance on welfare benefits and topics including Education, health and care plans. You will see some feedback on the service below. Name your advisor and tell us how they helped you and how this has benefited you/your child, young person, adult/family. Ann Frost, she helped me to work on my future career and updating my CV. Ann Marie Frost has helped complete PIP forms for my daughter which would otherwise have been very daunting. Both Anne Marie Frost and Debbie King have welcomed my daughter and I into the services of the United Support Group and we have enjoyed a couple of coffee mornings with them. We very much look forward to further meetings with them and other members of the team. I would like to express my great gratitude and thanks for the support and help I have from Debbie. I really don't know what I would do without her professional advice and the support she gave me many times. This is a person who is very professional in what she doing, but also committed with her heart. always cultured and full of dedication. also patient - when I have problems with English language. we are in the process of diagnosing my son with autism. I face many difficult situations that caused depression in me. sometimes I need a conversation and emotional support, and sometimes practical and specific advice. debbie is a person who always meets my needs and she has improved our quality of life many times over. my son also likes her very much and trusts her. and he is often very distrustful of outsiders. debbie was able to get through to him. Brilliant! This is an amazing asset to the community, words cannot express how much we value this service. Finding support for my daughter to find employment and social activities has been harder than finding hens teeth and it is all done with lots of smiles. Nothing it too much trouble for these lovely ladies, thank you so much!
United Support Group CIC takes regular steps to engage with stakeholders in the community. Our stakeholders include participants accessing our services and local organisations we work with locally and the public. Our operations primarily take us to the areas of Walsall and Birmingham. Although United Support Group CIC services operate across the West Midlands and we engage with individuals from other areas including West Bromwich, Solihull and Brownhills. In response to feedback received from participants, we diversified our delivery to include home visits where possible. We also amended our support group offer to include an evening group for adult participants with neurodevelopmental conditions. In response to feedback from collaborative partnerships, we amended the way in which referrals are made to bring a better tracking system to make sure referrals can be tracked and managed effectively. Our engagement with the public includes our online presence including our website and social media profiles. We make regular updates to the website and post to social media accounts often. We carried out an online survey for our Discover You project in June 2024, collating 22 responses out of a potential 80 invites giving us a response rate of 27.5%. The majority of the responses came from families that have been accessing our services for more than a year. More than 50% felt that their child, young person or adult had made steady progress in understanding their diagnosed condition and being able to recognise, label and discuss emotions. This signifies that our work has greater benefits over longer periods and that those participants have engaged with the service regularly to make good progress. The survey indicated that over 50% of the children, young people and adults self-esteem and confidence had increased. You will see some impact feedback below from a survey for our project Discover You. Can you provide a specific example of how our service has made a positive impact on you? 1. Uour endless professional support 2. We are all a lot calmer at home my son is settled in school and my daughter has now got a new teacher that seams to listen to her 3. Helping me to understand things 4. Ann was very helpful and pro active when we were going through the paper work for our PIP assessment claim thank you so much 5. Always help if I have any questions an I need advice Page 24 of 44 6. Provided a regular place for our son to visit which he enjoys, help with claiming benefits that we were unaware of, knowing that other families are goi g through similar experiences with autism has felt less isolating. 7. We haven't been alot due to distance but when we have been she has been learning to settle in unfamiliar settings 8. I am not a confident person I’m not good with filling in forms or even understanding them. But ann spent many weeks helping me and telling me what evidence I need to get for Harry’s dla form and he was awarded it. 9. My eldest has alot more confidence and independence now 10. Communicate more effectively 11. Obtaining feedback from United Support Group (USG) team who have an understanding of autism to understand neurotypical behaviours (e.g. social interactions, unwritten rules). 12. They help us for try changing his school and called the council . 13. Approach, Professionalism and endless support. 14. A safe space to discuss our experiences and get support 15. No 16. No 17. Understanding and attentive to each family members needs and communication/learning styles which has had a more than positive impact. 18. More time for my daughter and observations 19. Please ask my support worker louise , she's helping me daily if I need it even if I'm crying and living a flashback she's there always. 20. Taking about positive things in coffee time 21. It helped me to plan my future.
Miss Ann Marie Frost £ 16,136.84 Mrs Lisa Debbie Jeffs £ 13,658.09 Ms Debbie King £ 1,601.60 Miss Cecille Bryan £ 0.00 Mrs Diane Smith £ 0.00
No transfer of assets other than for full consideration
This report was approved by the board of directors on
29 January 2025
And signed on behalf of the board by:
Name: Miss Ann Marie Frost
Status: Director