Turnover is measured at the fair value of the consideration received or receivable, net of discounts and value added taxes. Turnover includes revenue earned from the sale of goods and from the rendering of services. Turnover is reduced for estimated customer returns, rebates and other similar allowances.
Sale of goods
Turnover from the sale of goods is recognised when the significant risks and rewards of ownership of the goods has transferred to the buyer. This is usually at the point that the customer has signed for the delivery of the goods.
Rendering of services
Turnover from the rendering of services is recognised by reference to the stage of completion of the contract. The stage of completion of a contract is measured by comparing the costs incurred for work performed to date to the total estimated contract costs. Turnover is only recognised to the extent of recoverable expenses when the outcome of a contract cannot be estimated reliably.
Specific
Turnover consists largely of the margin on sales of airline tickets as well as other travel products, net of VAT and trade discounts. To a lesser extent, turnover includes the gross amount of sales of airline tickets when the company acts as principal.
Gross sales is a memorandum disclosure and represents the total transaction value of all products sold and services provided and therefore includes the total amount paid by customers for products and services provided by the company. The company reports the total transaction value as the directors believe that it reflects more accurately the cashflows within the company and also as it is a widely used measure of the company's size within the travel sector.
Income from travel tickets is recognised when travel arrangements have been organised and payment received. Income from package holidays is also recognised when the holiday has been organised and payment received from the customer. Income and related expenditure is recognised at this point as the income is non-refundable as per the company's booking terms and conditions.