Silverfin false false 31/03/2025 01/04/2024 31/03/2025 Mr Robert Hamill 13/12/1991 Mr Donald Porter 13/12/1991 11 September 2025 The principal activity of the company is in the areas of Customer Insight, Employee Engagement, Leadership Development, Culture Change and Performance Management.

The firm specialises in fostering Organisational Change and People Development with international blue-chip clients in sectors including Travel and Tourism, Telecommunications, Transportation, Financial Services, Professional Services, Leisure and Hospitality, Retail, Healthcare and Charities.

Consistent with previous reports, a key strength of the firm is its long-standing and loyal client base and the strength of the Directors’ networks. These relationships have proved to be invaluable in continuing to rebuild the firm following the Covid Pandemic.

During the early phase of the Covid Pandemic, the firm was successful in obtaining a Coronavirus Business Interruption Loan (CIBL) for £200,000 which continued to be repaid throughout the reporting period. Over three-quarters of this loan has now been repaid to Lloyds Bank.

Our work with Nuffield Health has been ongoing for 18 years and has positioned our client as the UK’s leading reporter of patient data to the private sector health regulator, PHIN – an achievement in which our client and MSB are justifiably proud.

The firm’s work with Tamkeen in Bahrain to support the organisation with the delivery of a high-performance culture continued successfully into the reporting year. Tamkeen is a high-profile Government Agency in Bahrain responsible for the growth of the country’s private sector. MSB’s work with this client in the areas of organisation culture, leadership, human resources and customer service continues to be highly valued and respected by this prestigious client in The Kingdom.

The Directors are pleased to report a Gross Profit for the year of £572,737 and a Net Profit of £243,918, both of which represented excellent growth compared with the previous year. The firm remains cautiously optimistic that the forthcoming financial year will be a successful one based on ongoing business activity and work undertaken by the Managing Directors in new business development.

The company continued to pursue strategic relationships with complementary service providers in advertising, public affairs and government relations to harness the combined strengths which these like-minded professional service providers can bring to clients and to their brands.



Client feedback and recommendation about MSB’s services continues to be very positive. The 37-year reputation which the firm has developed with its highly valued UK and international blue-chip clients remains very strong. As MSB continues to rebuild following the pandemic, the Directors remain positive about the company’s outlook – a view that is reinforced by our clients, colleagues and associates alike.

As always, the firm’s Directors are delighted to enjoy the support of a first-class team of colleagues and associates.
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Company No: 02203362 (England and Wales)

MANAGING THE SERVICE BUSINESS LIMITED

UNAUDITED FINANCIAL STATEMENTS
FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
PAGES FOR FILING WITH THE REGISTRAR

MANAGING THE SERVICE BUSINESS LIMITED

UNAUDITED FINANCIAL STATEMENTS

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

Contents

MANAGING THE SERVICE BUSINESS LIMITED

COMPANY INFORMATION

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
MANAGING THE SERVICE BUSINESS LIMITED

COMPANY INFORMATION (continued)

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
DIRECTORS Mr Robert Hamill
Mr Donald Porter
SECRETARY Mr Robert Hamill
REGISTERED OFFICE Winslow House Ashurst Park
Church Lane Sunninghill
Ascot
SL5 7ED
United Kingdom
COMPANY NUMBER 02203362 (England and Wales)
ACCOUNTANT Shaw Gibbs Limited
264 Banbury Road
Oxford
OX2 7DY
United Kingdom
MANAGING THE SERVICE BUSINESS LIMITED

BALANCE SHEET

AS AT 31 MARCH 2025
MANAGING THE SERVICE BUSINESS LIMITED

BALANCE SHEET (continued)

AS AT 31 MARCH 2025
Note 2025 2024
£ £
Fixed assets
Tangible assets 3 1,455 1,310
Investments 4 100 100
1,555 1,410
Current assets
Debtors 5 376,835 124,398
Cash at bank and in hand 6 96,356 10
473,191 124,408
Creditors: amounts falling due within one year 7 ( 263,367) ( 115,024)
Net current assets 209,824 9,384
Total assets less current liabilities 211,379 10,794
Creditors: amounts falling due after more than one year 8 ( 6,667) ( 50,000)
Net assets/(liabilities) 204,712 ( 39,206)
Capital and reserves
Called-up share capital 9 168,750 168,750
Profit and loss account 35,962 ( 207,956 )
Total shareholders' funds/(deficit) 204,712 ( 39,206)

For the financial year ending 31 March 2025 the Company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.

Directors' responsibilities:

The financial statements of Managing the Service Business Limited (registered number: 02203362) were approved and authorised for issue by the Board of Directors on 11 September 2025. They were signed on its behalf by:

Mr Robert Hamill
Director
MANAGING THE SERVICE BUSINESS LIMITED

NOTES TO THE FINANCIAL STATEMENTS

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
MANAGING THE SERVICE BUSINESS LIMITED

NOTES TO THE FINANCIAL STATEMENTS

FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025
1. Accounting policies

The principal accounting policies are summarised below. They have all been applied consistently throughout the financial year and to the preceding financial year, unless otherwise stated.

General information and basis of accounting

Managing the Service Business Limited (the Company) is a private company, limited by shares, incorporated in the United Kingdom under the Companies Act 2006 and is registered in England and Wales. The address of the Company's registered office is Winslow House Ashurst Park, Church Lane Sunninghill, Ascot, SL5 7ED, United Kingdom.

The financial statements have been prepared under the historical cost convention, modified to include certain items at fair value, and in accordance with Section 1A of Financial Reporting Standard 102 (FRS 102) ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ issued by the Financial Reporting Council and the requirements of the Companies Act 2006 as applicable to companies subject to the small companies regime.

The financial statements are presented in pounds sterling which is the functional currency of the Company and rounded to the nearest £.

Going concern

The directors have assessed the Balance Sheet and likely future cash flows at the date of approving these financial statements. The directors have a reasonable expectation that the Company has adequate resources to continue in operational existence and to meet its financial obligations as they fall due for at least 12 months from the date of signing these financial statements. Accordingly, they continue to adopt the going concern basis in preparing the financial statements.

Turnover

Turnover is stated net of VAT and trade discounts and is recognised when the significant risks and rewards are considered to have been transferred to the buyer. Turnover from the supply of services represents the value of services provided under contracts to the extent that there is a right to consideration and is recorded at the fair value of the consideration received or receivable. Where a contract has only been partially completed at the Balance Sheet date turnover represents the fair value of the service provided to date based on the stage of completion of the contract activity at the Balance Sheet date. Where payments are received from customers in advance of services provided, the amounts are recorded as deferred income and included as part of creditors due within one year.

Employee benefits

Defined contribution schemes
The Company operates a defined contribution scheme. The amount charged to the Profit and Loss Account in respect of pension costs and other post-retirement benefits is the contributions payable in the financial year. Differences between contributions payable in the financial year and contributions actually paid are included as either accruals or prepayments in the Balance Sheet.

Taxation

Current tax
Taxation for the year comprises current and deferred tax. Tax is recognised in the Income Statement except to the extent that it relates to items recognised in other comprehensive income or directly in equity.

Current or deferred taxation assets and liabilities are not discounted.

Current tax is recognised at the amount of tax payable using the tax rates and laws that have been enacted or substantively enacted by the balance sheet date.

Tangible fixed assets

Tangible fixed assets are stated at cost or valuation, net of depreciation and any provision for impairment. Depreciation is provided on all tangible fixed assets, other than investment property and freehold land, at rates calculated to write off the cost or valuation, less estimated residual value, of each asset on a straight-line or reducing balance basis over its expected useful life, as follows:

Plant and machinery etc. 4 years straight line
15 % reducing balance

Depreciation methods, useful lives and residual values are reviewed at each balance sheet date. The selection of these residual values and estimated lives requires the exercise of judgement. The directors are required to assess whether there is an indication of impairment to the carrying value of assets. In making that assessment, judgements are made in estimating value in use. The directors consider that the individual carrying values of assets are supportable by their value in use.

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is credited or charged to profit or loss.

Leases

The Company as lessee
Assets held under finance leases, hire purchase contracts and other similar arrangements, which confer rights and obligations similar to those attached to owned assets, are capitalised as tangible fixed assets at the fair value of the leased asset (or, if lower, the present value of the minimum lease payments as determined at the inception of the lease) and are depreciated over the shorter of the lease terms and their useful lives. The capital elements of future lease obligations are recorded as liabilities, while the interest elements are charged to the Profit and Loss Account over the period of the leases to produce a constant periodic rate of interest on the remaining balance of the liability.

Rentals under operating leases are charged on a straight-line basis over the lease term, even if the payments are not made on such a basis. Benefits received and receivable as an incentive to sign an operating lease are similarly spread on a straight-line basis over the lease term.

Financial instruments

Financial assets and financial liabilities are recognised when the Company becomes a party to the contractual provisions of the instrument.

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the Company after deducting all of its liabilities.

Financial assets and liabilities are only offset in the Balance Sheet when, and only when there exists a legally enforceable right to set off the recognised amounts and the Company intends either to settle on a net basis, or to realise the asset and settle the liability simultaneously.

2. Employees

2025 2024
Number Number
Monthly average number of persons employed by the Company during the year, including directors 4 5

3. Tangible assets

Plant and machinery etc. Total
£ £
Cost
At 01 April 2024 104,164 104,164
Additions 684 684
Disposals ( 100,489) ( 100,489)
At 31 March 2025 4,359 4,359
Accumulated depreciation
At 01 April 2024 102,854 102,854
Charge for the financial year 539 539
Disposals ( 100,489) ( 100,489)
At 31 March 2025 2,904 2,904
Net book value
At 31 March 2025 1,455 1,455
At 31 March 2024 1,310 1,310

4. Fixed asset investments

Other investments Total
£ £
Cost or valuation before impairment
At 01 April 2024 100 100
At 31 March 2025 100 100
Carrying value at 31 March 2025 100 100
Carrying value at 31 March 2024 100 100

5. Debtors

2025 2024
£ £
Trade debtors 321,390 102,740
Other debtors 55,445 21,658
376,835 124,398

6. Cash and cash equivalents

2025 2024
£ £
Cash at bank and in hand 96,356 10
Less: Bank overdrafts 0 ( 12,510)
96,356 (12,500)

7. Creditors: amounts falling due within one year

2025 2024
£ £
Bank loans and overdrafts 40,000 52,510
Trade creditors 123,499 22,897
Taxation and social security 78,831 4,185
Other creditors 21,037 35,432
263,367 115,024

There are no amounts included above in respect of which any security has been given by the small entity.

8. Creditors: amounts falling due after more than one year

2025 2024
£ £
Bank loans 6,667 50,000

There are no amounts included above in respect of which any security has been given by the small entity.

9. Called-up share capital

2025 2024
£ £
Allotted, called-up and fully-paid
75,000 Class A ordinary shares of £ 1.00 each 75,000 75,000
75,000 Class B ordinary shares of £ 1.00 each 75,000 75,000
18,750 Class C ordinary shares of £ 1.00 each 18,750 18,750
168,750 168,750

10. Financial commitments

Commitments

Capital commitments are as follows:

2025 2024
£ £
Contracted for but not provided for:
Finance leases entered into 25,090 33,328

11. Related party transactions

Transactions with the entity's directors

2025 2024
£ £
Amounts owed by directors 23,490 1,272

Other related party transactions

2025 2024
£ £
At the year end outstanding from Leading Change Consultancy WLL, a company which the directors have set up in Bahrain 0 91,519

The directors have personally guaranteed the company's bank loan and overdraft facilities with the respective providers.