| REGISTERED NUMBER: 07279489 (England and Wales) |
| CANDID INSURANCE SERVICES LIMITED |
| GROUP STRATEGIC REPORT, |
| REPORT OF THE DIRECTORS AND |
| AUDITED |
| CONSOLIDATED FINANCIAL STATEMENTS |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| REGISTERED NUMBER: 07279489 (England and Wales) |
| CANDID INSURANCE SERVICES LIMITED |
| GROUP STRATEGIC REPORT, |
| REPORT OF THE DIRECTORS AND |
| AUDITED |
| CONSOLIDATED FINANCIAL STATEMENTS |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| CONTENTS OF THE CONSOLIDATED FINANCIAL STATEMENTS |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| Page |
| Company Information | 1 |
| Group Strategic Report | 2 | to | 4 |
| Report of the Directors | 5 |
| Report of the Independent Auditors | 6 | to | 8 |
| Consolidated Statement of Comprehensive Income |
9 |
| Consolidated Statement of Financial Position | 10 |
| Company Statement of Financial Position | 11 |
| Consolidated Statement of Changes in Equity | 12 |
| Company Statement of Changes in Equity | 13 |
| Consolidated Statement of Cash Flows | 14 |
| Notes to the Consolidated Statement of Cash Flows |
15 |
to |
16 |
| Notes to the Consolidated Financial Statements | 17 | to | 28 |
| CANDID INSURANCE SERVICES LIMITED |
| COMPANY INFORMATION |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| DIRECTORS: |
| REGISTERED OFFICE: |
| REGISTERED NUMBER: |
| AUDITORS: |
| Statutory Auditors |
| 43-45 Devizes Road |
| SWINDON |
| Wiltshire |
| SN1 4BG |
| BANKERS: | Lloyds Bank Plc |
| 58 Queens Road |
| Clifton |
| Bristol |
| BS8 1RQ |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| GROUP STRATEGIC REPORT |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| Candid Insurance Services Ltd (Candid) is a specialist insurance company which provides advice on insurance and protection policies for families in the UK. Candid's principal activities are the distribution of regulated life and protection products via an advised telephony service, underpinned by an innovative marketing strategy managed in-house. |
| In January 2024, Candid Insurance Services Limited acquired That's Life Group Limited and immediately hived up the trade and assets of the acquired entity. There has therefore been no trading in either That's Life Group or the other subsidiaries, Anorak Technologies Limited and Anorak Technologies Group Limited, the Anorak entities having been hived up in November 2023. This strategic report references both the activities of Candid Insurance Services Limited and its subsidiaries (hereon in together referred to as the 'Group'). |
| REVIEW OF BUSINESS |
| The Group reported strong top-line results for the financial year ended 31st December 2024. Revenue grew by 15.6%, from £21.97m in 2023 to £25.4m in 2024, reflecting the Group's continued expansion of its in-house advisory model, product innovation, and strategic acquisitions. |
| Despite revenue growth, the Group reported an EBITDA loss of £4.14m. This decline in profitability was driven primarily by ongoing challenges linked to lead acquisition across paid media platforms such as Meta, where increases in digital advertising costs and technical platform changes significantly impacted margins. Additionally, the Group experienced higher cancellation rates on policies as a result of historical customer acquisition strategy, leading to an increase in the required clawback provision percentage, further affecting EBITDA. These factors, combined with strategic investment into infrastructure and technology, reflect a transitional year focused on long-term positioning. |
| The acquisition of That's Life Group Limited brought an experienced sales team into the Group, adding 16 sales advisors to the existing advisor base. This strategic move aimed to accelerate revenue growth and provided a ready-made team capable of adapting to new product offerings, offsetting lost revenue as a result of closing the external lead generation revenue stream. |
| The acquisition contributed to the Group's average number of employees increasing to 213 in 2024, up from 194 in 2023. |
| In Q4, the Group introduced a new initiative which reduced time between enquiry and successful customer contact, significantly improving operational efficiency across the sales department; reducing time-to-call and improving contact rate. |
| Technology investment remained a key focus in 2024. The Group launched new mobile app functionality to improve customer experience and commenced development of its digital sales journey. This culminated in the post-year-end launch of an end-to-end digital buying journey in February 2025, an online solution allowing customers to purchase life insurance whilst still receiving advisor support where needed. |
| In line with a strategy of product diversification, the Group launched Private Medical Insurance (PMI) in 2024, underwritten by a panel of whole of market providers. This offering, separate from the Polly and Tom white-labelled products, is supported by a dedicated and experienced PMI sales team. As well as standalone sales, it presents strong potential for additional revenue from the Group's existing customer base, allowing for life insurance and other products to be upsold. |
| In Q4 2024, the Group also secured strategic partnerships with both Matchroom and Soccer Aid. Aligned with family values at the core of what we do, the Group will develop hi-spec video campaigns, increase TV exposure for the Polly and Tom brands and drive social media content targeted at sporting audiences, offering a valuable opportunity to reach a wider customer base in 2025. These partnerships will also help the diversification of our lead acquisition sources and provide growth opportunity across both our traditional and digital offerings. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| GROUP STRATEGIC REPORT |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| PRINCIPAL RISKS AND UNCERTAINTIES |
| Rising acquisition costs across certain paid media sources remained a key challenge in 2024, continuing the trend from prior years. Despite efforts to diversify marketing channels and optimise internal strategies, the Group experienced substantial cost pressures in acquiring new customers, which negatively impacted EBITDA. |
| Additionally, the Group experienced an increase in policy cancellation rates during the year, resulting in a higher clawback provision. Managing persistency and customer retention will remain a key operational focus throughout 2025 and beyond. |
| The Group continued to invest in tools to track and optimise marketing spend across multiple platforms to support cost management and platform mix optimisation. However, cost per lead fluctuations across major advertising partners such as Meta and Google remain an external risk. |
| The Group also recognises potential risks associated with the rollout and adoption of its new digital sales journey. These include system integration, user experience, and regulatory compliance, which are actively managed through internal testing, oversight, and advisor support. |
| As the Group grows, maintaining the right talent remains vital. We have enhanced our staff benefits from 1 January 2025 to both attract and retain talent, offering PMI to all our employees as well as providing access to retail discount vouchers and an EV scheme for eligible employees. |
| SECTION 172(1) STATEMENT |
| As Directors we are required under section 172 to take into consideration the interest of stakeholders in our decision making. The Board continues to have regard for the interests of the company's employees and other stakeholders. This includes the impact of its activities on the community, the environment and the company reputation when making decisions. |
| Our employees are our most valuable asset. We strive to offer attractive terms and benefits and continue to work on the employees' development. We also strive to maintain good relationships with our suppliers and associates which Is reflected in our excellent credit rating. |
| To ensure this continues, we regularly review our stakeholders and how we communicate and engage with them; either through information provided by management or by having direct communication with them. |
| CUSTOMERS AND SUPPLIERS |
| During 2024, our revenue was primarily through the sale of our Polly and Tom life and critical illness policies underwritten by iptiQ. The in-house model and proprietary products remained the Group's primary growth driver, whilst still retaining access to whole of market providers in order to service those who are unable to secure underwriting terms for specific health conditions under the iptiQ arrangement. |
| The Group continues to build on its strong relationship with iptiQ for its branded products and expanded its reach through a whole-of-market panel for PMI, as well as maintaining relations with other intermediaries and providers which enable new product development. These partnerships allow the Group to offer a wide range of protection solutions tailored to its customer base. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| GROUP STRATEGIC REPORT |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| FUTURE DEVELOPMENTS |
| In February 2025, the Group launched 'Digital Pathway', a digital sales journey enabling customers to purchase life insurance online while still offering advisor telephony support where required. This initiative will be a key growth lever moving forward and is intended to improve customer accessibility and conversion. |
| The Group will continue to expand its Private Medical Insurance (PMI) offering through 2025, leveraging its dedicated sales function and growing customer base to position PMI as a core offering. |
| Through the new partnerships with Matchroom and Soccer Aid, the Group will benefit from enhanced brand exposure and alignment with customer-relevant events, further supporting customer acquisition efforts. |
| Since the year end, the Group implemented a wider organisational restructure aimed at improving operational efficiency, reducing cost duplication, and enhancing agility across the business. This included the closure of the Manchester office and a significant restructure of the workforce, as we look to drive quality lead generation to support profitable growth. The restructure is expected to deliver longer-term cost savings and support scalable growth by consolidating operations into fewer locations and realigning responsibilities across key business areas. |
| KPI INDICATORS |
| The Group monitors and benchmarks performance against the following KPIs: |
| - Leads generated |
| - Cost of leads generated |
| - Revenue generated per lead |
| - Conversion rates of leads into protection policies |
| - Value of protection policies written |
| - Customer retention and persistency rates |
| ON BEHALF OF THE BOARD: |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| REPORT OF THE DIRECTORS |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| The directors present their report with the financial statements of the company and the group for the year ended 31st December 2024. |
| DIVIDENDS |
| No dividends will be distributed for the year ended 31st December 2024. |
| DIRECTORS |
| Other changes in directors holding office are as follows: |
| STATEMENT OF DIRECTORS' RESPONSIBILITIES |
| The directors are responsible for preparing the Group Strategic Report, the Report of the Directors and the financial statements in accordance with applicable law and regulations. |
| Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law), including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland'. Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and the group and of the profit or loss of the group for that period. In preparing these financial statements, the directors are required to: |
| - | select suitable accounting policies and then apply them consistently; |
| - | make judgements and accounting estimates that are reasonable and prudent; |
| - | prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business. |
| The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's and the group's transactions and disclose with reasonable accuracy at any time the financial position of the company and the group and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. |
| STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS |
| So far as the directors are aware, there is no relevant audit information (as defined by Section 418 of the Companies Act 2006) of which the group's auditors are unaware, and each director has taken all the steps that he ought to have taken as a director in order to make himself aware of any relevant audit information and to establish that the group's auditors are aware of that information. |
| AUDITORS |
| The auditors, Morris Owen, will be proposed for re-appointment at the forthcoming Annual General Meeting. |
| ON BEHALF OF THE BOARD: |
| REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF |
| CANDID INSURANCE SERVICES LIMITED |
| Opinion |
| We have audited the financial statements of Candid Insurance Services Limited (the 'parent company') and its subsidiaries (the 'group') for the year ended 31st December 2024 which comprise the Consolidated Statement of Comprehensive Income, Consolidated Statement of Financial Position, Company Statement of Financial Position, Consolidated Statement of Changes in Equity, Company Statement of Changes in Equity, Consolidated Statement of Cash Flows and Notes to the Consolidated Statement of Cash Flows, Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' (United Kingdom Generally Accepted Accounting Practice). |
| In our opinion the financial statements: |
| - | give a true and fair view of the state of the group's and of the parent company affairs as at 31st December 2024 and of the group's loss for the year then ended; |
| - | have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and |
| - | have been prepared in accordance with the requirements of the Companies Act 2006. |
| Basis for opinion |
| We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. |
| Conclusions relating to going concern |
| In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate. |
| Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's and the parent company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. |
| Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report. |
| Other information |
| The directors are responsible for the other information. The other information comprises the information in the Group Strategic Report and the Report of the Directors, but does not include the financial statements and our Report of the Auditors thereon. |
| Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. |
| In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. |
| Opinions on other matters prescribed by the Companies Act 2006 |
| In our opinion, based on the work undertaken in the course of the audit: |
| - | the information given in the Group Strategic Report and the Report of the Directors for the financial year for which the financial statements are prepared is consistent with the financial statements; and |
| - | the Group Strategic Report and the Report of the Directors have been prepared in accordance with applicable legal requirements. |
| REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF |
| CANDID INSURANCE SERVICES LIMITED |
| Matters on which we are required to report by exception |
| In the light of the knowledge and understanding of the group and the parent company and its environment obtained in the course of the audit, we have not identified material misstatements in the Group Strategic Report or the Report of the Directors. |
| We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: |
| - | adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or |
| - | the parent company financial statements are not in agreement with the accounting records and returns; or |
| - | certain disclosures of directors' remuneration specified by law are not made; or |
| - | we have not received all the information and explanations we require for our audit. |
| Responsibilities of directors |
| As explained more fully in the Statement of Directors' Responsibilities set out on page five, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. |
| In preparing the financial statements, the directors are responsible for assessing the group's and the parent company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have no realistic alternative but to do so. |
| Auditors' responsibilities for the audit of the financial statements |
| Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. |
| The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: |
| Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows: |
| - | the engagement partner ensured that the engagement team collectively had the appropriate competence, capabilities and skills to identify or recognise non-compliance with applicable laws and regulations through the audit planning process; |
| - |
we identified the laws and regulations applicable to the company through discussions with directors and other management, and from our commercial knowledge and experience of the group's industry; |
| - | we focused on specific laws and regulations which we considered may have a direct material effect on the financial statements or the operations of the group, including the Financial Conduct Authority (FCA), the Companies Act, taxation legislation, general data protection regulations (GDPR), employment, and health and safety legislation; |
| - | we assessed the extent of compliance with the laws and regulations identified above through making enquiries of management and inspecting legal correspondence; and |
| - | identified laws and regulations were communicated within the audit team regularly and the team remained alert to instances of non-compliance throughout the audit. |
| REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF |
| CANDID INSURANCE SERVICES LIMITED |
| We assessed this susceptibility of the group's financial statements to material misstatement, including obtaining an understanding of how fraud might occur by: |
| - | making enquiries of management as to where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud; and |
| - | regulations.considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and regulations |
| As a result of a small management and finance team we identified a risk of fraud through management bias and ability to override of controls, including lack of segregation of duties, which could lead to a misappropriation of cash and other assets. To address this we: |
| - | performed analytical procedures to identify any unusual or unexpected relationships; |
| - | tested journal entries to identify unusual transactions; |
| - | assessed whether judgements and assumptions made in determining the accounting estimates set out in note two were indicative of potential bias; |
| - | investigated the rationale behind significant or unusual transaction including any customer cancelled sales entries; and |
| - | reviewed the internal group monthly reporting processes to their parent company. |
| In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to: |
| - | agreeing financial statement disclosures to underlying supporting documentation; |
| - | enquiring of management as to actual and potential litigation and claims; and |
| - | reviewing correspondence with HM Revenue & Customs (HMRC) and any legal correspondence. |
| Due to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. For example, as with any audit, there remained a higher risk of non-detection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal controls. We are not responsible for preventing fraud or non-compliance with laws and regulations and cannot be expected to detect all fraud and non-compliance with laws and regulations. Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion. |
| A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Auditors. |
| Use of our report |
| This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in a Report of the Auditors and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the opinions we have formed. |
| for and on behalf of |
| Statutory Auditors |
| 43-45 Devizes Road |
| SWINDON |
| Wiltshire |
| SN1 4BG |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| CONSOLIDATED |
| STATEMENT OF COMPREHENSIVE |
| INCOME |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 2024 | 2023 |
| Notes | £ | £ |
| TURNOVER | 3 | 25,396,542 | 22,019,878 |
| Cost of sales | 24,140,992 | 17,273,582 |
| GROSS PROFIT | 1,255,550 | 4,746,296 |
| Administrative expenses | 7,577,701 | 10,443,871 |
| (6,322,151 | ) | (5,697,575 | ) |
| Other operating income | 30,292 | 3,997 |
| OPERATING LOSS | 5 | (6,291,859 | ) | (5,693,578 | ) |
| Interest receivable and similar income | 171,457 | 51,211 |
| (6,120,402 | ) | (5,642,367 | ) |
| Interest payable and similar expenses | 6 | 1,288 | - |
| LOSS BEFORE TAXATION | (6,121,690 | ) | (5,642,367 | ) |
| Tax on loss | 7 | (91,789 | ) | 97,798 |
| LOSS FOR THE FINANCIAL YEAR | ( |
) | ( |
) |
| OTHER COMPREHENSIVE INCOME | - | - |
| TOTAL COMPREHENSIVE INCOME FOR THE YEAR |
(6,029,901 |
) |
(5,740,165 |
) |
| Loss attributable to: |
| Owners of the parent | (6,029,901 | ) | (5,740,165 | ) |
| Total comprehensive income attributable to: |
| Owners of the parent | (6,029,901 | ) | (5,740,165 | ) |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| CONSOLIDATED STATEMENT OF FINANCIAL POSITION |
| 31ST DECEMBER 2024 |
| 2024 | 2023 |
| Notes | £ | £ | £ | £ |
| FIXED ASSETS |
| Intangible assets | 9 | 2,275,868 | 2,971,201 |
| Tangible assets | 10 | 515,441 | 554,426 |
| Investments | 11 | - | - |
| 2,791,309 | 3,525,627 |
| CURRENT ASSETS |
| Debtors | 12 | 3,805,504 | 4,970,727 |
| Cash at bank and in hand | 971,923 | 1,761,733 |
| 4,777,427 | 6,732,460 |
| CREDITORS |
| Amounts falling due within one year | 13 | 6,685,626 | 5,867,932 |
| NET CURRENT (LIABILITIES)/ASSETS | (1,908,199 | ) | 864,528 |
| TOTAL ASSETS LESS CURRENT LIABILITIES |
883,110 |
4,390,155 |
| CREDITORS |
| Amounts falling due after more than one year |
14 |
(900,000 |
) |
- |
| PROVISIONS FOR LIABILITIES | 17 | (6,604,717 | ) | (4,981,861 | ) |
| NET LIABILITIES | (6,621,607 | ) | (591,706 | ) |
| CAPITAL AND RESERVES |
| Called up share capital | 18 | 11,152 | 11,152 |
| Capital redemption reserve | 19 | 38 | 38 |
| Retained earnings | 19 | (6,632,797 | ) | (602,896 | ) |
| SHAREHOLDERS' FUNDS | (6,621,607 | ) | (591,706 | ) |
| The financial statements were approved by the Board of Directors and authorised for issue on 18th September 2025 and were signed on its behalf by: |
| Mr J G Sargent - Director |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| COMPANY STATEMENT OF FINANCIAL POSITION |
| 31ST DECEMBER 2024 |
| 2024 | 2023 |
| Notes | £ | £ | £ | £ |
| FIXED ASSETS |
| Intangible assets | 9 |
| Tangible assets | 10 |
| Investments | 11 |
| CURRENT ASSETS |
| Debtors | 12 |
| Cash at bank and in hand |
| CREDITORS |
| Amounts falling due within one year | 13 |
| NET CURRENT (LIABILITIES)/ASSETS | ( |
) |
| TOTAL ASSETS LESS CURRENT LIABILITIES |
| CREDITORS |
| Amounts falling due after more than one year |
14 |
( |
) |
| PROVISIONS FOR LIABILITIES | 17 | ( |
) | ( |
) |
| NET LIABILITIES | ( |
) | ( |
) |
| CAPITAL AND RESERVES |
| Called up share capital | 18 |
| Capital redemption reserve | 19 |
| Retained earnings | 19 | ( |
) | ( |
) |
| SHAREHOLDERS' FUNDS | ( |
) | ( |
) |
| Company's loss for the financial year | (6,118,124 | ) | (5,651,941 | ) |
| The financial statements were approved by the Board of Directors and authorised for issue on |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| CONSOLIDATED STATEMENT OF CHANGES IN EQUITY |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| Called up | Capital |
| share | Retained | redemption | Total |
| capital | earnings | reserve | equity |
| £ | £ | £ | £ |
| Balance at 1st January 2023 | 11,152 | 5,137,269 | 38 | 5,148,459 |
| Changes in equity |
| Total comprehensive income | - | (5,740,165 | ) | - | (5,740,165 | ) |
| Balance at 31st December 2023 | 11,152 | (602,896 | ) | 38 | (591,706 | ) |
| Changes in equity |
| Total comprehensive income | - | (6,029,901 | ) | - | (6,029,901 | ) |
| Balance at 31st December 2024 | 11,152 | (6,632,797 | ) | 38 | (6,621,607 | ) |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| COMPANY STATEMENT OF CHANGES IN EQUITY |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| Called up | Capital |
| share | Retained | redemption | Total |
| capital | earnings | reserve | equity |
| £ | £ | £ | £ |
| Balance at 1st January 2023 |
| Changes in equity |
| Total comprehensive income | - | ( |
) | ( |
) |
| Balance at 31st December 2023 | ( |
) | ( |
) |
| Changes in equity |
| Total comprehensive income | - | ( |
) | ( |
) |
| Balance at 31st December 2024 | ( |
) | ( |
) |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| CONSOLIDATED STATEMENT OF CASH FLOWS |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 2024 | 2023 |
| Notes | £ | £ |
| Cash flows from operating activities |
| Cash generated from operations | 1 | (830,838 | ) | 2,335,729 |
| Tax paid | 1 | - |
| Taxation refund | 223,132 | - |
| Net cash from operating activities | (607,705 | ) | 2,335,729 |
| Cash flows from investing activities |
| Purchase of tangible fixed assets | (101,707 | ) | (155,308 | ) |
| Sale of tangible fixed assets | 5,709 | 2,293 |
| Acquisition of business | (1,036,358 | ) | (913,662 | ) |
| Interest received | 50,251 | 15,841 |
| Net cash from investing activities | (1,082,105 | ) | (1,050,836 | ) |
| Cash flows from financing activities |
| Amounts loaned to ultimate parent | - | (1,532,400 | ) |
| Amounts loaned from ultimate parent | 900,000 | - |
| Net cash from financing activities | 900,000 | (1,532,400 | ) |
| Decrease in cash and cash equivalents | (789,810 | ) | (247,507 | ) |
| Cash and cash equivalents at beginning of year |
2 |
1,761,733 |
2,009,240 |
| Cash and cash equivalents at end of year |
2 |
971,923 |
1,761,733 |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED STATEMENT OF CASH FLOWS |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 1. | RECONCILIATION OF LOSS BEFORE TAXATION TO CASH GENERATED FROM OPERATIONS |
| 2024 | 2023 |
| £ | £ |
| Loss before taxation | (6,121,690 | ) | (5,642,367 | ) |
| Depreciation charges | 1,188,834 | 716,931 |
| Loss on disposal of fixed assets | 1,349 | 4,294 |
| Impairment of goodwill | 956,468 | 5,326,976 |
| Movement in provision | 1,704,889 | 2,798,093 |
| Finance costs | 1,288 | - |
| Finance income | (171,457 | ) | (51,211 | ) |
| (2,440,319 | ) | 3,152,716 |
| Decrease/(increase) in trade and other debtors | 1,056,073 | (77,497 | ) |
| Increase/(decrease) in trade and other creditors | 553,408 | (739,490 | ) |
| Cash generated from operations | (830,838 | ) | 2,335,729 |
| 2. | CASH AND CASH EQUIVALENTS |
| The amounts disclosed on the Statement of Cash Flows in respect of cash and cash equivalents are in respect of these Statement of Financial Position amounts: |
| Year ended 31st December 2024 |
| 31.12.24 | 1.1.24 |
| £ | £ |
| Cash and cash equivalents | 971,923 | 1,761,733 |
| Year ended 31st December 2023 |
| 31.12.23 | 1.1.23 |
| £ | £ |
| Cash and cash equivalents | 1,761,733 | 2,009,240 |
| 3. | ANALYSIS OF CHANGES IN NET FUNDS |
| At 1.1.24 | Cash flow | At 31.12.24 |
| £ | £ | £ |
| Net cash |
| Cash at bank and in hand | 1,761,733 | (789,810 | ) | 971,923 |
| 1,761,733 | (789,810 | ) | 971,923 |
| Total | 1,761,733 | (789,810 | ) | 971,923 |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED STATEMENT OF CASH FLOWS |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 4. | ACQUISITION OF BUSINESS |
| On 2 January 2024 Candid Insurance Services Limited acquired the entire share capital of That's Life Limited. Please see note 11 in the notes of the financial statements for further details. |
| The acquisition of business figure is made up as follows: |
| £ |
| Cash purchase plus legal and other costs | 914,767 |
| Further liabilities funded on acquisition | 121,591 |
| Net acquisition cash outflow | 1,036,358 |
| 5. | MAJOR NON-CASH TRANSACTIONS |
| In 2023, the purchase price of £4,308,345 of Anorak Technologies Group Limited was settled by the company's ultimate parent, via a share for share exchange, creating an intercompany loan owed and not a cash transaction. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 1. | STATUTORY INFORMATION |
| The company is a private company limited by shares. registered in England and Wales. The company's registered number is 07279489. The registered office address is 920 Hempton Court, Aztec West, Bristol, BS32 4SR. |
| The presentation currency of the financial statements is the Pound Sterling (£). |
| 2. | ACCOUNTING POLICIES |
| Basis of preparing the financial statements |
| The Group shows a net liabilities position of £6,621,607 as at 31 December 2024. Within liabilities is total amounts owed to its ultimate parent, Clark Holdings SE, totalling £5,209,632. The directors have received a letter of support from the ultimate parent company whereby they have assurance that they will not call on this intercompany debt and will continue to give the group the financial support it requires. |
| The director has also prepared detailed cashflow forecasts that forecast for 2025 and longer term. Since the year end the Group have also made some strategic changes which will support the group's cash position. This includes the closure of the Manchester office and a significant restructure of the workforce as the director looks to drive quality lead generation to support profitable growth. Based on these factors, the directors believe the Group is a going concern and the accounts have been prepared on this basis. |
| Related party exemption |
| The company has taken advantage of exemption, under the terms of Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', not to disclose related party transactions with wholly owned subsidiaries within the group. |
| Transactions between group entities which have been eliminated on consolidation are not disclosed within the financial statements. |
| Significant judgements and estimates |
| In preparing these financial statements, the directors have made the following judgements: |
| - Determine whether leases entered into by the company as a lessee are operating leases or finance leases. These decisions depend on an assessment of whether the risks and rewards of ownership have been transferred from the lessor to the lessee on a lease by lease basis. |
| - Determine the period of useful economic life and any residual value of all tangible fixed assets in order to write off the value of each asset over that period. |
| - Determine an appropriate provision for bad and doubtful debts by assessing the recoverability of all balances on a balance by balance basis. |
| - Determine the period of useful economic life on all intangible assets in order to write off the value of each asset over that period. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 2. | ACCOUNTING POLICIES - continued |
| Significant judgements and estimates - continued |
| In preparing these financial statements, the directors have also made some assumptions and estimates in respect of a clawback provision. |
| Provision is made for potential clawback of commission paid to the company by life insurance companies under indemnity terms. These clawbacks can take place within the first 48 months, in most cases, of a policy if the policy lapses. The provision is based on the historical analysis of clawbacks and the company's own internal arrangement to minimise clawback situations. The provision also accounts for discounting using a market interest rate for the Group. |
| Whilst making the estimate of the clawback provision, the company recognises a debtor in relation to the elements of the clawback that would be recoverable from the third parties for commissions paid to them in relation to the transaction. |
| At the year end the total clawback provision for the Group and company is £6,589,717 (2023:£4,884,828). This year's figure includes £420,923 which was hived up from That's Life Group Limited. |
| Turnover |
| Turnover is measured at the fair value of the consideration received or receivable, excluding discounts, rebates, value added tax and other sales taxes. |
| Revenue represents net invoiced sale of services, excluding value added tax. Revenue in respect of lead generation is recognised on all validated leads at the date the lead is generated. Revenue in respect of commission is recognised net of commission clawback when a policy goes on risk. |
| Goodwill |
| Goodwill, being the amount paid in connection with the acquisition of the business in 2018 is being amortised evenly over its estimated useful life of ten years. |
| Goodwill, being the amount paid in connection with the acquisition of the business in 2023 is being amortised evenly over its estimated useful life of three years. |
| Goodwill, being the amount paid in connection with the acquisition of the business in 2024 is being amortised evenly over its estimated useful life of four years. |
| Tangible fixed assets |
| Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. |
| Improvements to leasehold property - over term of the lease |
| Computer equipment - 33% on cost |
| Office equipment - over 15 years |
| Plant and machinery - 33% on cost |
| Financial instruments |
| Short term debtors are measured at transaction price, less any impairment. Loans receivable are measured initially at fair value, net of transaction costs, and are measured subsequently at amortised cost using the effective interest method, less any impairment. |
| Short term trade creditors are measured at the transaction price. Other financial liabilities, including loans, are measured initially at fair value, net of transaction costs, and are measured subsequently at amortised cost using the effective interest method. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 2. | ACCOUNTING POLICIES - continued |
| Taxation |
| Taxation for the year comprises current and deferred tax. Tax is recognised in the Consolidated Statement of Comprehensive Income, except to the extent that it relates to items recognised in other comprehensive income or directly in equity. |
| Current or deferred taxation assets and liabilities are not discounted. |
| Current tax is recognised at the amount of tax payable using the tax rates and laws that have been enacted or substantively enacted by the statement of financial position date. |
| Deferred tax |
| Deferred tax is recognised in respect of all timing differences that have originated but not reversed at the statement of financial position date. |
| Timing differences arise from the inclusion of income and expenses in tax assessments in periods different from those in which they are recognised in financial statements. Deferred tax is measured using tax rates and laws that have been enacted or substantively enacted by the year end and that are expected to apply to the reversal of the timing difference. |
| Unrelieved tax losses and other deferred tax assets are recognised only to the extent that it is probable that they will be recovered against the reversal of deferred tax liabilities or other future taxable profits. |
| Development costs |
| Expenditure on development is written off in the year in which it is incurred. |
| Foreign currencies |
| Assets and liabilities in foreign currencies are translated into sterling at the rates of exchange ruling at the statement of financial position date. Transactions in foreign currencies are translated into sterling at the rate of exchange ruling at the date of transaction. Exchange differences are taken into account in arriving at the operating result. |
| Hire purchase and leasing commitments |
| Rentals paid under operating leases are charged to profit or loss on a straight line basis over the period of the lease. |
| Pension costs and other post-retirement benefits |
| The group operates a defined contribution pension scheme. Contributions payable to the group's pension scheme are charged to profit or loss in the period to which they relate. |
| 3. | TURNOVER |
| The turnover and loss before taxation are attributable to the one principal activity of the group. |
| An analysis of turnover by class of business is given below: |
| 2024 | 2023 |
| £ | £ |
| Lead generation | - | 1,321,237 |
| Commission | 25,396,542 | 20,698,641 |
| 25,396,542 | 22,019,878 |
| All revenue is generated in the United Kingdom. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 4. | EMPLOYEES AND DIRECTORS |
| 2024 | 2023 |
| £ | £ |
| Wages and salaries | 10,345,184 | 8,359,245 |
| Social security costs | 1,198,818 | 910,081 |
| Other pension costs | 304,966 | 149,961 |
| 11,848,968 | 9,419,287 |
| The average number of employees during the year was as follows: |
| 2024 | 2023 |
| Staff | 210 | 192 |
| Directors | 3 | 2 |
| 2024 | 2023 |
| £ | £ |
| Directors' remuneration | 446,010 | 300,712 |
| Directors' pension contributions to money purchase schemes | 35,679 | 2,642 |
| The number of directors to whom retirement benefits were accruing was as follows: |
| Money purchase schemes | 3 | 2 |
| Information regarding the highest paid director is as follows: |
| 2024 | 2023 |
| £ | £ |
| Emoluments etc | 200,000 | 145,000 |
| Pension contributions to money purchase schemes | 16,001 | 1,321 |
| 5. | OPERATING LOSS |
| The operating loss is stated after charging: |
| 2024 | 2023 |
| £ | £ |
| Hire of plant and machinery | 10,588 | 6,708 |
| Depreciation - owned assets | 173,087 | 156,614 |
| Loss on disposal of fixed assets | 1,349 | 4,294 |
| Goodwill amortisation | 1,015,748 | 560,317 |
| Auditors' remuneration | 54,224 | 29,055 |
| Auditors' remuneration for non audit work | 21,475 | 34,729 |
| Amounts written off investments | 84,195 | 5,326,975 |
| Impairment losses for intangible fixed assets | 961,246 | - |
| During the year, further investment costs in relation to the purchase of Anorak Technologies Group Limited and Anorak Technologies Limited were incurred. The directors of Candid Insurance Services Limited impaired the fixed asset investment resulting in an impairment of £84,195. This is recognised in the group's statement of comprehensive income. |
| On 1 January 2024 the group purchased That's Life Group Limited and hived up its trade on the same day. As a result, the investment was transferred to goodwill and subsequently impairment of £961,246 was recognised. Please see notes 9 and 11 for more information. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 6. | INTEREST PAYABLE AND SIMILAR EXPENSES |
| 2024 | 2023 |
| £ | £ |
| Intercompany interest | 1,288 | - |
| 7. | TAXATION |
| Analysis of the tax (credit)/charge |
| The tax (credit)/charge on the loss for the year was as follows: |
| 2024 | 2023 |
| £ | £ |
| Deferred tax | (91,789 | ) | 97,798 |
| Tax on loss | (91,789 | ) | 97,798 |
| Reconciliation of total tax (credit)/charge included in profit and loss |
| The tax assessed for the year is higher than the standard rate of corporation tax in the UK. The difference is explained below: |
| 2024 | 2023 |
| £ | £ |
| Loss before tax | (6,121,690 | ) | (5,642,367 | ) |
| Loss multiplied by the standard rate of corporation tax in the UK of 25 % (2023 - 23.500 %) |
(1,530,423 |
) |
(1,325,956 |
) |
| Effects of: |
| Expenses not deductible for tax purposes | 179,262 | 1,414,309 |
| Capital allowances in excess of depreciation | (6,782 | ) | - |
| Depreciation in excess of capital allowances | - | 9,445 |
| differences |
| future tax rates |
| Deferred tax - unprovided tax losses | 1,266,154 | - |
| Total tax (credit)/charge | (91,789 | ) | 97,798 |
| As at 31st December 2024, the company had unrelieved tax losses totalling £5,088,992 on which |
| deferred tax has not been provided. |
| 8. | INDIVIDUAL STATEMENT OF COMPREHENSIVE INCOME |
| As permitted by Section 408 of the Companies Act 2006, the Statement of Comprehensive Income of the parent company is not presented as part of these financial statements. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 9. | INTANGIBLE FIXED ASSETS |
| Group |
| Goodwill |
| £ |
| COST |
| At 1st January 2024 | 5,418,552 |
| Additions | 1,281,661 |
| Impairments | (961,246 | ) |
| At 31st December 2024 | 5,738,967 |
| AMORTISATION |
| At 1st January 2024 | 2,447,351 |
| Amortisation for year | 1,015,748 |
| At 31st December 2024 | 3,463,099 |
| NET BOOK VALUE |
| At 31st December 2024 | 2,275,868 |
| At 31st December 2023 | 2,971,201 |
| On 1 January 2024 Candid Insurance Services Limited acquired That's Life Group Limited a. Please refer to note 11 for further information. |
| Company |
| Goodwill |
| £ |
| COST |
| At 1st January 2024 |
| Additions |
| Impairments | (961,246 | ) |
| At 31st December 2024 |
| AMORTISATION |
| At 1st January 2024 |
| Amortisation for year |
| At 31st December 2024 |
| NET BOOK VALUE |
| At 31st December 2024 |
| At 31st December 2023 |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 10. | TANGIBLE FIXED ASSETS |
| Group |
| Improvements | Office & |
| to | Plant and | computer |
| property | machinery | equipment | Totals |
| £ | £ | £ | £ |
| COST |
| At 1st January 2024 | 245,901 | 113,140 | 554,260 | 913,301 |
| Additions | 8,760 | 55,825 | 76,575 | 141,160 |
| Disposals | (5,709 | ) | - | (9,042 | ) | (14,751 | ) |
| At 31st December 2024 | 248,952 | 168,965 | 621,793 | 1,039,710 |
| DEPRECIATION |
| At 1st January 2024 | 49,389 | 95,968 | 213,518 | 358,875 |
| Charge for year | 27,870 | 16,226 | 128,991 | 173,087 |
| Eliminated on disposal | - | - | (7,693 | ) | (7,693 | ) |
| At 31st December 2024 | 77,259 | 112,194 | 334,816 | 524,269 |
| NET BOOK VALUE |
| At 31st December 2024 | 171,693 | 56,771 | 286,977 | 515,441 |
| At 31st December 2023 | 196,512 | 17,172 | 340,742 | 554,426 |
| Company |
| Improvements | Office & |
| to | Plant and | computer |
| property | machinery | equipment | Totals |
| £ | £ | £ | £ |
| COST |
| At 1st January 2024 |
| Additions |
| Disposals | ( |
) | ( |
) | ( |
) |
| At 31st December 2024 |
| DEPRECIATION |
| At 1st January 2024 |
| Charge for year |
| Eliminated on disposal | ( |
) | ( |
) |
| At 31st December 2024 |
| NET BOOK VALUE |
| At 31st December 2024 |
| At 31st December 2023 |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 11. | FIXED ASSET INVESTMENTS |
| Company |
| Shares in |
| group |
| undertaki |
| £ |
| COST |
| Additions |
| Impairments | ( |
) |
| Reclassification/transfer | ( |
) |
| At 31st December 2024 |
| NET BOOK VALUE |
| At 31st December 2024 |
| The group or the company's investments at the Statement of Financial Position date in the share capital of companies include the following: |
| Subsidiaries |
| Registered office: 920 Hempton Court, Aztec West, Bristol, BS32 4SR |
| Nature of business: |
| % |
| Class of shares: | holding |
| 2024 |
| £ | £ |
| Aggregate capital and reserves | ( |
) |
| Loss for the year | ( |
) |
| On 31 October 2023, following the hive up of the trade to Candid Insurance Services Limited, this company ceased to trade. The company was dissolved on 16 September 2025. |
| Registered office: 920 Hempton Court, Aztec West, Bristol, BS32 4SR |
| Nature of business: |
| % |
| Class of shares: | holding |
| 2024 |
| £ | £ |
| Aggregate capital and reserves | ( |
) |
| Loss for the year | ( |
) |
| On 31 October 2023, following the hive up of the trade to Candid Insurance Services Limited, this company ceased to trade. The company was dissolved on 16 September 2025. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 11. | FIXED ASSET INVESTMENTS - continued |
| Registered office: 920 Hempton Court, Aztec West, Bristol, BS32 4SR |
| Nature of business: |
| % |
| Class of shares: | holding |
| 2024 | 2023 |
| £ | £ |
| Aggregate capital and reserves | ( |
) |
| Profit for the year |
| On 1 January 2024, following the hive up of the trade to Candid Insurance Services Limited, this company ceased to trade. The company was dissolved on 1 July 2025. |
| ACQUISITION OF BUSINESS |
| On 1 January 2024 Candid Insurance Services Limited acquired the entire share capital of That's Life Group Limited. The total consideration, including transaction costs, was £1,281,661. |
| On acquisition the investment was assessed for impairment and it was agreed that no impairment was required. |
| On the same day as purchase, the trade of That's Life Group Limited was hived up to Candid Insurance Services Limited. Accordingly, in accordance with FRS, the balance of investment was transferred to goodwill within intangible fixed assets and amortised in line with the company's amortisation policy for the period from acquisition to the balance sheet date. A further review of goodwill was undertaken at the year end which resulted in an impairment of Intangible Fixed Assets of £961,246. |
| 12. | DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR |
| Group | Company |
| 2024 | 2023 | 2024 | 2023 |
| £ | £ | £ | £ |
| Trade debtors | 222,154 | 523,931 |
| Amounts owed by group undertakings | 1,688,977 | 1,567,770 |
| Other debtors | 3,812 | - |
| Corporation tax recoverable | - | 223,132 |
| Prepayments | 370,063 | 653,553 |
| Accrued income | 1,520,498 | 2,002,341 | 1,520,498 | 1,995,118 |
| 3,805,504 | 4,970,727 |
| The amounts owed by group undertakings relates to a formal loan, repayable on demand, to Clark Holding SE, this Group's ultimate parent company. Interest is being charged annually at 8.5%. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 13. | CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR |
| Group | Company |
| 2024 | 2023 | 2024 | 2023 |
| £ | £ | £ | £ |
| Trade creditors | 1,013,735 | 398,503 |
| Amounts owed to group undertakings | 4,309,633 | 4,308,345 |
| Social security and other taxes | 267,161 | 286,892 |
| VAT | 142,920 | 467,055 | 142,920 | 369,227 |
| Other creditors | 55,462 | 55,116 |
| Accruals | 896,715 | 352,021 |
| 6,685,626 | 5,867,932 |
| The amounts owed to group undertakings relates to an informal loan, repayable on demand, to Clark Holding SE, this Group's ultimate parent company. |
| 14. | CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR |
| Group | Company |
| 2024 | 2023 | 2024 | 2023 |
| £ | £ | £ | £ |
| Amounts owed to group undertakings | 900,000 | - | 900,000 | - |
| The amounts owed to group undertakings relates to a formal loan, repayable within 2 years, to Clark Holding SE, this Group's ultimate parent company. Interest is being charged annually at Euribor +5%. |
| 15. | LEASING AGREEMENTS |
| Minimum lease payments fall due as follows: |
| Group |
| Non-cancellable |
| operating leases |
| 2024 | 2023 |
| £ | £ |
| Within one year | 234,500 | 166,517 |
| Between one and five years | 831,510 | 878,996 |
| In more than five years | 297,259 | 445,889 |
| 1,363,269 | 1,491,402 |
| In April 2025 the company exited the Manchester premises and therefore the lease commitment is included to the next break clause of 3 January 2027. |
| Company |
| Non-cancellable |
| operating leases |
| 2024 | 2023 |
| £ | £ |
| Within one year |
| Between one and five years |
| In more than five years |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 16. | SECURED DEBTS |
| As part of the change in ownership in the previous year, at ultimate parent company level, a charge was made by their debt providers onto Candid Insurance Services Limited's share capital. |
| 17. | PROVISIONS FOR LIABILITIES |
| Group | Company |
| 2024 | 2023 | 2024 | 2023 |
| £ | £ | £ | £ |
| Deferred tax |
| Accelerated capital allowances | - | 96,018 | - | 96,018 |
| Deferred tax losses | - | (13,985 | ) | - | (13,985 | ) |
| - | 82,033 | - | 82,033 |
| Other provisions | 6,604,717 | 4,899,828 | 6,604,717 | 4,899,828 |
| Aggregate amounts | 6,604,717 | 4,981,861 | 6,604,717 | 4,981,861 |
| Group |
| Deferred | Other |
| tax | provisions |
| £ | £ |
| Balance at 1st January 2024 | 82,033 | 4,899,828 |
| (Credit)/charge to Statement of Comprehensive Income during year |
(82,033 |
) |
1,704,889 |
| Balance at 31st December 2024 | - | 6,604,717 |
| Company |
| Deferred | Other |
| tax | provisions |
| £ | £ |
| Balance at 1st January 2024 |
| (Credit)/charge to Statement of Comprehensive Income during year |
( |
) |
| Balance at 31st December 2024 |
| Other provisions relates to to the group's clawback provision and dilapidation provision. |
| The clawback provision is made for potential clawback of commissions paid to the company by life insurance companies under indemnity terms. These clawbacks can take place, in most cases, in the first 48 months of a policy if the policy lapses. The provision is based on historical analysis of clawbacks, after discounting, but also taking into account the company's own internal arrangements to minimise clawback situations. |
| 18. | CALLED UP SHARE CAPITAL |
| Allotted, issued and fully paid: |
| Number: | Class: | Nominal | 2024 | 2023 |
| value: | £ | £ |
| Ordinary A | £1 | 11,152 | 11,152 |
| The ordinary shares have full voting rights. |
| CANDID INSURANCE SERVICES LIMITED (REGISTERED NUMBER: 07279489) |
| NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS - continued |
| FOR THE YEAR ENDED 31ST DECEMBER 2024 |
| 19. | RESERVES |
| Group |
| Capital |
| Retained | redemption |
| earnings | reserve | Totals |
| £ | £ | £ |
| At 1st January 2024 | (602,896 | ) | 38 | (602,858 | ) |
| Deficit for the year | (6,029,901 | ) | (6,029,901 | ) |
| At 31st December 2024 | (6,632,797 | ) | 38 | (6,632,759 | ) |
| Company |
| Capital |
| Retained | redemption |
| earnings | reserve | Totals |
| £ | £ | £ |
| At 1st January 2024 | ( |
) | (514,635 | ) |
| Deficit for the year | ( |
) | ( |
) |
| At 31st December 2024 | ( |
) | (6,632,759 | ) |
| 20. | PENSION COMMITMENTS |
| The company operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the company in an independently administered fund. The pension cost charge represents contributions paid by the company to the fund. |
| As at 31 December 2024 there were outstanding commitments payable for the group of £47,737 (2023: £38,433). |
| 21. | ULTIMATE CONTROLLING PARTY |
| The ultimate parent company as at the balance sheet date is Clark Holding SE. |
| The immediate parent company is Finanzen.de Vermittlungsgesellschaft für Verbraucherverträge GmbH. |
| The address from where financial statements for the company can be obtained is; |
| Wilhelm-Leuschner-Straße 17-19 |
| 60329 Frankfurt am Main |