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Registered number:
FOR THE YEAR ENDED 31 DECEMBER 2024
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SMITH GLOBAL LTD
COMPANY INFORMATION
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SMITH GLOBAL LTD
CONTENTS
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SMITH GLOBAL LTD
STRATEGIC REPORT
FOR THE YEAR ENDED 31 DECEMBER 2024
The directors present their strategic report of the Company for the year ended 31 December 2024.
The Company is required by the Companies Act, to set out in this report a fair review of the business of the Company during the financial year ended 31 December 2024 and of the position of the Company at the year end, as well as a description of the principal risks and uncertainties facing the Company. The review is prepared solely to provide additional information to shareholders to assess the Company's strategies and the potential for the strategies to succeed, and the business review should not be relied upon by any other party or for any other purpose.
The Company added 281 new hotels to its collection and ended the year with almost 2,400 accommodation listings on its website. It acted as an agent on almost 82,000 direct bookings with an average value of £1,148, with only 24% of bookings by value cancelled or amended compared to 26% in 2023. In addition to the £72m of bookings (net of cancellations) through the website, a further £22m was booked through the company’s B2B partners and £18m was booked through the new integration with World of Hyatt that launched at the end of April 2024, enabling over 700 Mr & Mrs Smith hotels to be booked by World of Hyatt members, either through the redemption of World of Hyatt loyalty points or for cash.
The combined Gross Retail Turnover (“GRT”) of £112m was +15% higher than 2023 thanks to the addition of the World of Hyatt bookings, with associated turnover from stays in 2024 up +5% year on year. Following the acquisition by Hyatt, the Company continued to invest in higher operating costs to launch and manage the integration with Hyatt in 2024 but still managed to deliver a healthy EBITDA of £1.8m in 2024. The key performance indicators used by the directors to monitor the progress of the Company are set out below:
The directors therefore consider the results to be highly satisfactory, especially given the investment in the integration with World of Hyatt.
The directors have also considered the going concern of the Company for the 12 months from approval date of these audited financial statements - see note 2.2 in the accounting policies on page 16 for full details.
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SMITH GLOBAL LTD
STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2024
The Company continually researches and curates new hotels and villas to publish information on and continuously develops its proprietary booking technology to act as an agent for hotel owners, improve the booking experience for its members and existing partners, and integrate with new partners, such as World of Hyatt that launched in 2024.
In 2024 the Company continued to integrate inclusion and sustainability even deeper into the business:
-Systematically reviewing the sustainability efforts of its hotel partners with the intention of showcasing best in class efforts and supporting them through responsible travel so they can in turn support their staff and the local communities that rely on them; -Partnering with three charities - The World Land Trust, the Blue Marine Foundation and Human Dignity Trust - for example, by offering the purchasers of gift cards the option to buy a digital rather than physical card with the Company donating £5 for every e-gift card sold; -Committing to making carbon reduction contributions for the Company’s own travel; -Perfecting curation and on-boarding processes to allow for a greater number of hotels to join the collection whilst minimising travel; -Maintaining a fully distributed workplace with no offices and therefore no daily travel to the office; -Gathering data on diversity in the workforce and committing to creating a more inclusive and welcoming environment in a virtual office environment; In confirmation of the company’s genuine and ongoing commitment to inclusion and sustainability, it was re-awarded B Corp Certification in 2024.
Despite the global macro-economic challenges, the outlook for 2025 remains positive with growing demand for the Company’s products and services.
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SMITH GLOBAL LTD
STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2024
Foreign exchange risk
The Company is exposed to translation and transaction foreign exchange risk. However, the Company benefits from inbuilt hedging, with both revenues and costs in multiple currencies. Revenues include commissions and fees paid by hotels and villas around the world, plus prepaid bookings by members from all over the world and by partners for hotels globally, all paid into the Company's five operating currencies - GBP, EUR, USD, AUD, SEK. Payments include marketing and hotel account management costs in GBP, EUR, USD and some SGD and prepaid bookings to the global hotels, matching wherever possible the revenues received.
Competition risk
The Company faces competition from both a growing number of internet based travel agents and accommodation providers who are increasing the volume of sales they make directly to the general public. The Company seeks to constantly invest in its brand and value proposition to increase public awareness as well as offer carefully selected products from a global range of suppliers at competitive prices to maintain its market position. Regulatory risk The Company is focused purely on being an agent for its hotel partners rather than selling packages and add-ons so bookings are not subject to the Package Travel and Linked Travel Regulations and the Company does not need to maintain an Air Travel Organisers Licence ("ATOL") regulated by the Civil Aviation Authority ("CAA"). Commercial risk As an internet-based business, the Company is dependent on the uninterrupted operation of its IT systems and website. These systems are vulnerable to power loss, fire, computer viruses and other events. Loss of these systems would impair the ability of the Company to carry on its business effectively. IT risks are managed through the operation of independent data centres. Other commercial risks which may affect the trading performance of the Company include: - acts of terrorism, particularly in key tourist destinations; - epidemics in key tourist destinations which threaten the health of tourists; - wars or other international uncertainty which affects air travel; - natural disasters in key tourist destinations; - weather conditions, both in the UK and key tourist destinations; - changes in customer behaviour and preferences; - increases in government taxes. These factors may affect the Company by causing potential customers to cancel or postpone travel plans, reducing the earnings potential of the Company. The Company seeks to minimise such risks by offering a wide selection of products in a wide range of destinations.
This report was approved by the board on 18 September 2025 and signed on its behalf.
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SMITH GLOBAL LTD
DIRECTORS' REPORT
FOR THE YEAR ENDED 31 DECEMBER 2024
The directors present their report and the financial statements for the year ended 31 December 2024.
The directors are responsible for preparing the Strategic Report, the Directors' Report and the financial statements in accordance with applicable law and regulations.
In preparing these financial statements, the directors are required to:
∙select suitable accounting policies for the Company's financial statements and then apply them consistently;
∙make judgments and accounting estimates that are reasonable and prudent;
∙prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue in business.
The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements and other information included in Directors' Reports may differ from legislation in other jurisdictions.
The loss for the year, after taxation, amounted to £224,054 (2023 - profit £1,829,863).
The final dividend paid during the year amounted to £2,900,000 (2023: £2,107,540).
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SMITH GLOBAL LTD
DIRECTORS' REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2024
The directors who served during the year were:
There have been no significant events affecting the Company since the year end.
The auditors, White Hart Associates (London) Limited, will be proposed for reappointment in accordance with section 485 of the Companies Act 2006.
This report was approved by the board on
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SMITH GLOBAL LTD
INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF SMITH GLOBAL LTD
We have audited the financial statements of Smith Global Ltd (the 'Company') for the year ended 31 December 2024, which comprise the Income Statement, the Statement of Comprehensive Income, the Statement of Financial Position, the Statement of Cash Flows, the Statement of Changes in Equity and the related notes, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland' (United Kingdom Generally Accepted Accounting Practice).
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the Company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, including the Financial Reporting Council's Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.
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SMITH GLOBAL LTD
INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF SMITH GLOBAL LTD (CONTINUED)
The other information comprises the information included in the Annual Report other than the financial statements and our Auditors' Report thereon. The directors are responsible for the other information contained within the Annual Report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
In our opinion, based on the work undertaken in the course of the audit:
∙the information given in the Strategic Report and the Directors' Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and
∙the Strategic Report and the Directors' Report have been prepared in accordance with applicable legal requirements.
In the light of the knowledge and understanding of the Company and its environment obtained in the course of the audit, we have not identified material misstatements in the Strategic Report or the Directors' Report.
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SMITH GLOBAL LTD
INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF SMITH GLOBAL LTD (CONTINUED)
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an Auditors' Report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:
- We exercise professional judgment and maintain professional scepticism throughout the audit; - We identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the deliberate override of internal control; - We obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of internal control; - We evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made; - We assess the risk of management override of controls, including testing journal entries and other adjustments for appropriateness, and evaluating the business rationale of significant transactions outside the normal course of business; - We request and review the minutes of management meetings, and assess any matters identified not already provided for or disclosed that may materially impact the financial statements.
A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our Auditors' Report.
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SMITH GLOBAL LTD
INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF SMITH GLOBAL LTD (CONTINUED)
This report is made solely to the Company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Company's members those matters we are required to state to them in an Auditors' Report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company and the Company's members, as a body, for our audit work, for this report, or for the opinions we have formed.
for and on behalf of
Chartered Accountants and Statutory Auditors
2nd Floor, Nucleus House
2 Lower Mortlake Road
TW9 2JA
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SMITH GLOBAL LTD
INCOME STATEMENT
FOR THE YEAR ENDED 31 DECEMBER 2024
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SMITH GLOBAL LTD
STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 DECEMBER 2024
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SMITH GLOBAL LTD
REGISTERED NUMBER: 04438845
STATEMENT OF FINANCIAL POSITION
AS AT 31 DECEMBER 2024
The financial statements were approved and authorised for issue by the board and were signed on its behalf by:
The notes on pages 16 to 32 form part of these financial statements.
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SMITH GLOBAL LTD
STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 DECEMBER 2024
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SMITH GLOBAL LTD
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 DECEMBER 2024
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SMITH GLOBAL LTD
STATEMENT OF CASH FLOWS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2024
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
Smith Global Limited is a private company limited by shares, domiciled in England and Wales, registration number 04438845. The registered office is C/O Tmf Group 13th Floor, One Angel Court, London, EC2R 7HJ.
2.Accounting policies
The financial statements have been prepared under the historical cost convention unless otherwise specified within these accounting policies and in accordance with Financial Reporting Standard 102, the Financial Reporting Standard applicable in the UK and the Republic of Ireland and the Companies Act 2006.
The preparation of financial statements in compliance with FRS 102 requires the use of certain critical accounting estimates. It also requires management to exercise judgment in applying the Company's accounting policies (see note 3).
The following principal accounting policies have been applied:
As a fully owned subsidiary of Hyatt Hotels Corporation Group, management and the directors have a reasonable expectation that the Company has adequate resources to continue in operational existence for the foreseeable future, being at least 12 months following the signing of these financial statements.
As a result, the directors believe that it is appropriate to continue to apply the going concern basis in the preparation of the financial statements.
The Company has taken advantage of exemption, under the terms of Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', not to disclose related party transactions with wholly owned subsidiaries within the Group.
Transactions between group entities which have been eliminated on consolidation are not disclosed within the financial statements.
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
2.Accounting policies (continued)
Functional and presentation currency
Transactions and balances
Turnover is attributable to one continuing activity. Gross Retail Turnover ("GRT") is the total gross amount receivable by the hotels in respect of booking arrangements made through the group for the year. Application Note 23 to FRS 102 requires the statutory turnover to be the net commission/margin earned. GRT for the year ended 31 December 2024 was £111,905,745 (2023: £97,546,112). Trade debtors still represent gross amounts receivable in respect of hotel arrangements and publishing and membership sales, and trade creditors still represent gross amounts payable in respect of hotel arrangements and publishing and membership purchases.
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
2.Accounting policies (continued)
If it is not possible to distinguish between the research phase and the development phase of an internal project, the expenditure is treated as if it were all incurred in the research phase only.
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
2.Accounting policies (continued)
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
2.Accounting policies (continued)
Software development costs
Software development costs are recognised as an intangible asset when all of the following criteria are demonstrated: - The technical feasibility of completing the software so that it will be available for use or sale. - The intention to complete the software and use or sell it. - The ability to use the software or to sell it. - How the software will generate probable future economic benefits. - Availability of adequate technical, financial and other resources to complete the development and to use or sell the software. - The ability to measure reliably the expenditure attributable to the software during its development.
At each reporting date the company assesses whether there is any indication of impairment. If such indication exists, the recoverable amount of the asset is determined which is the higher of its fair value less costs to sell and its value in use. An impairment loss is recognised where the carrying amount exceeds the recoverable amount.
All intangible assets are considered to have a finite useful life. If a reliable estimate of the useful life cannot be made, the useful life shall not exceed ten years.
The estimated useful lives range as follows:
The estimated useful life was reduced from 4 years to 3 years in the year following a review by the directors - see note 14 for further details.
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
2.Accounting policies (continued)
Provisions are measured as the best estimate of the amount required to settle the obligation, taking into account the related risks and uncertainties.
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
2.Accounting policies (continued)
The Company has elected to apply the provisions of Section 11 “Basic Financial Instruments” of FRS 102 to all of its financial instruments.
Financial instruments are recognised in the Company's Statement of Financial Position when the Company becomes party to the contractual provisions of the instrument.
Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.
Basic financial assets
Basic financial assets, which include trade and other debtors, cash and bank balances, are initially measured at their transaction price (adjusted for transaction costs except in the initial measurement of financial assets that are subsequently measured at fair value through profit and loss) and are subsequently carried at their amortised cost using the effective interest method, less any provision for impairment, unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest.
Discounting is omitted where the effect of discounting is immaterial. The Company's cash and cash equivalents, trade and most other debtors due with the operating cycle fall into this category of financial instruments.
Financial liabilities
Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the Company after the deduction of all its liabilities.
Basic financial liabilities, which include trade and other creditors, bank loans and other loans are initially measured at their transaction price (adjusting for transaction costs except in the initial measurement of financial liabilities that are subsequently measured at fair value through profit and loss). When this constitutes a financing transaction, whereby the debt instrument is measured at the present value of the future payments discounted at a market rate of interest, discounting is omitted where the effect of discounting is immaterial.
Debt instruments are subsequently carried at their amortised cost using the effective interest rate method.
Trade creditors are obligations to pay for goods and services that have been acquired in the ordinary course of business from suppliers. Trade creditors are classified as current liabilities if the payment is due within one year. If not, they represent non-current liabilities. Trade creditors are initially recognised at their transaction price and subsequently are measured at amortised cost using the effective interest method. Discounting is omitted where the effect of discounting is immaterial.
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
Analysis of turnover by country of destination:
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
There were no factors that may affect future tax charges.
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
Page 27
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
Page 28
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
Page 29
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
Page 30
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
In September 2023 and March 2024, certain employees were awarded equity-based compensation under the Hyatt Corporation Long Term Incentive Plan (“LTIP”). In September 2023, restricted stock units totalling US$1.6m were awarded, with these vesting over a 2 or 3 year period, and in March 2024, restricted stock units totalling US$520k were awarded, with these vesting over a 4 year period. All awards are subject to continued employment. Monthly provisions are being made for these amounts and the total accrued and expensed at 31 December 2024 amounted to £727,015 (2023 - £138,513).
Share premium account
Profit and loss account
The Company operates a defined contributions pension scheme. The assets of the scheme are held separately from those of the Group in an independently administered fund. The pension cost charge represents contributions payable by the Company to the fund and amounted to £588,502 (2023: £409,185). Contributions totalling £46,613 (2023: £74,086) were payable to the fund at the reporting date and are included in creditors.
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SMITH GLOBAL LTD
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2024
In the opinion of the directors, the ultimate controlling party is Hyatt Hotels Corporation.
Page 32
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