IRIS Accounts Productionv25.1.4.4206426660Board of Directors31.12.241.1.2431.12.2431.12.24truetruetruefalsetruetruefalsetruefalsetruefalsefalsefalsefalsetruefalseOrdinary1.00000 iso4217:GBPiso4217:USDiso4217:EURxbrli:sharesxbrli:pureutr:tonnesutr:kWh064266602023-12-31064266602024-12-31064266602024-01-012024-12-31064266602022-12-31064266602023-01-012023-12-31064266602023-12-3106426660ns15:EnglandWales2024-01-012024-12-3106426660ns14:Euro2024-01-012024-12-3106426660ns10:Director12024-01-012024-12-3106426660ns10:Consolidated2024-12-3106426660ns10:ConsolidatedGroupCompanyAccounts2024-01-012024-12-3106426660ns10:PrivateLimitedCompanyLtd2024-01-012024-12-3106426660ns10:Consolidatedns10:FRS1022024-01-012024-12-3106426660ns10:Consolidatedns10:Audited2024-01-012024-12-3106426660ns10:FullAccounts2024-01-012024-12-3106426660ns5:Subsidiary12024-01-012024-12-3106426660ns5:Subsidiary22024-01-012024-12-3106426660ns5:Subsidiary32024-01-012024-12-3106426660ns5:Subsidiary42024-01-012024-12-3106426660ns5:Subsidiary52024-01-012024-12-310642666012024-01-012024-12-3106426660ns10:OrdinaryShareClass12024-01-012024-12-3106426660ns10:Consolidated2024-01-012024-12-3106426660ns10:Director22024-01-012024-12-3106426660ns10:CompanySecretary12024-01-012024-12-3106426660ns10:RegisteredOffice2024-01-012024-12-3106426660ns10:Consolidated2023-01-012023-12-3106426660ns5:CurrentFinancialInstruments2024-12-3106426660ns5:CurrentFinancialInstruments2023-12-3106426660ns5:Non-currentFinancialInstruments2024-12-3106426660ns5:Non-currentFinancialInstruments2023-12-3106426660ns5:ShareCapital2024-12-3106426660ns5:ShareCapital2023-12-3106426660ns5:SharePremium2024-12-3106426660ns5:SharePremium2023-12-3106426660ns5:CapitalRedemptionReserve2024-12-3106426660ns5:CapitalRedemptionReserve2023-12-3106426660ns5:RetainedEarningsAccumulatedLosses2024-12-3106426660ns5:RetainedEarningsAccumulatedLosses2023-12-3106426660ns5:ShareCapital2022-12-3106426660ns5:RetainedEarningsAccumulatedLosses2022-12-3106426660ns5:SharePremium2022-12-3106426660ns5:CapitalRedemptionReserve2022-12-3106426660ns5:ShareCapital2023-01-012023-12-3106426660ns5:SharePremium2023-01-012023-12-3106426660ns5:RetainedEarningsAccumulatedLosses2023-01-012023-12-3106426660ns5:CapitalRedemptionReserve2023-01-012023-12-3106426660ns5:RetainedEarningsAccumulatedLosses2024-01-012024-12-3106426660ns5:CapitalRedemptionReserve2024-01-012024-12-3106426660ns5:ComputerSoftware2024-01-012024-12-3106426660ns5:FurnitureFittings2024-01-012024-12-3106426660ns5:MotorVehicles2024-01-012024-12-3106426660ns5:ComputerEquipment2024-01-012024-12-3106426660ns5:ReportableOperatingSegment12024-01-012024-12-3106426660ns5:ReportableOperatingSegment12023-01-012023-12-3106426660ns5:TotalReportableOperatingSegmentsIncludingAnyUnallocatedAmount2024-01-012024-12-3106426660ns5:TotalReportableOperatingSegmentsIncludingAnyUnallocatedAmount2023-01-012023-12-3106426660ns10:HighestPaidDirector2024-01-012024-12-3106426660ns10:HighestPaidDirector2023-01-012023-12-3106426660ns5:PlantEquipmentOtherAssetsUnderOperatingLeases2024-01-012024-12-3106426660ns5:PlantEquipmentOtherAssetsUnderOperatingLeases2023-01-012023-12-3106426660ns5:OwnedAssets2024-01-012024-12-3106426660ns5:OwnedAssets2023-01-012023-12-3106426660ns5:NetGoodwill2024-01-012024-12-3106426660ns5:NetGoodwill2023-01-012023-12-3106426660ns5:DevelopmentCostsCapitalisedDevelopmentExpenditure2024-01-012024-12-3106426660ns5:DevelopmentCostsCapitalisedDevelopmentExpenditure2023-01-012023-12-3106426660112024-01-012024-12-3106426660112023-01-012023-12-310642666032024-01-012024-12-310642666032023-01-012023-12-310642666052024-01-012024-12-310642666052023-01-012023-12-310642666012024-01-012024-12-310642666012023-01-012023-12-310642666022024-01-012024-12-310642666042024-01-012024-12-310642666022023-01-012023-12-3106426660ns10:OrdinaryShareClass12023-01-012023-12-3106426660ns5:FurnitureFittings2023-12-3106426660ns5:MotorVehicles2023-12-3106426660ns5:ComputerEquipment2023-12-3106426660ns5:FurnitureFittings2024-12-3106426660ns5:MotorVehicles2024-12-3106426660ns5:ComputerEquipment2024-12-3106426660ns5:FurnitureFittings2023-12-3106426660ns5:MotorVehicles2023-12-3106426660ns5:ComputerEquipment2023-12-3106426660ns5:CostValuation2023-12-3106426660ns5:CostValuation2024-12-3106426660ns5:UnlistedNon-exchangeTradedns5:CostValuation2023-12-3106426660ns5:AdditionsToInvestments2024-12-3106426660ns5:AdditionsToInvestmentsns5:UnlistedNon-exchangeTraded2024-12-3106426660ns5:DisposalsRepaymentsInvestments2024-12-3106426660ns5:UnlistedNon-exchangeTradedns5:DisposalsRepaymentsInvestments2024-12-3106426660ns5:RevaluationsIncreaseDecreaseInInvestments2024-12-3106426660ns5:UnlistedNon-exchangeTradedns5:RevaluationsIncreaseDecreaseInInvestments2024-12-3106426660ns5:UnlistedNon-exchangeTradedns5:CostValuation2024-12-3106426660ns5:UnlistedNon-exchangeTraded2024-12-3106426660ns5:UnlistedNon-exchangeTraded2023-12-31064266601ns5:Subsidiary12024-01-012024-12-3106426660ns5:Subsidiary12024-12-3106426660ns5:Subsidiary12023-12-3106426660ns5:Subsidiary12023-01-012023-12-3106426660ns5:Subsidiary232024-01-012024-12-3106426660ns5:Subsidiary22024-12-3106426660ns5:Subsidiary22023-12-3106426660ns5:Subsidiary22023-01-012023-12-31064266605ns5:Subsidiary32024-01-012024-12-3106426660ns5:Subsidiary32024-12-3106426660ns5:Subsidiary32023-12-3106426660ns5:Subsidiary32023-01-012023-12-31064266607ns5:Subsidiary42024-01-012024-12-3106426660ns5:Subsidiary42024-12-3106426660ns5:Subsidiary42023-12-3106426660ns5:Subsidiary592024-01-012024-12-3106426660ns5:Subsidiary52024-12-3106426660ns5:JointVenture12024-01-012024-12-3106426660ns5:JointVenture112024-01-012024-12-3106426660ns5:JointVenture12024-12-3106426660ns5:JointVenture12023-12-3106426660ns5:JointVenture12023-01-012023-12-3106426660ns5:Associate12024-01-012024-12-3106426660ns5:Associate112024-01-012024-12-3106426660ns5:Associate12024-12-3106426660ns5:Associate12023-12-3106426660ns5:Associate12023-01-012023-12-3106426660ns5:Associate22024-01-012024-12-31064266603ns5:Associate22024-01-012024-12-3106426660ns5:Associate22024-12-3106426660ns5:Associate22023-12-3106426660ns5:Associate22023-01-012023-12-3106426660ns5:Associate32024-01-012024-12-3106426660ns5:Associate352024-01-012024-12-3106426660ns5:Associate32024-12-3106426660ns5:Associate32023-12-3106426660ns5:Associate32023-01-012023-12-3106426660ns5:WithinOneYearns5:CurrentFinancialInstruments2024-12-3106426660ns5:WithinOneYearns5:CurrentFinancialInstruments2023-12-3106426660ns5:WithinOneYear2024-12-3106426660ns5:WithinOneYear2023-12-3106426660ns5:BetweenOneFiveYears2024-12-3106426660ns5:BetweenOneFiveYears2023-12-3106426660ns5:AllPeriods2024-12-3106426660ns5:AllPeriods2023-12-3106426660ns5:DeferredTaxation2023-12-3106426660ns5:DeferredTaxation2024-01-012024-12-3106426660ns5:DeferredTaxation2024-12-3106426660ns10:OrdinaryShareClass12024-12-3106426660ns5:RetainedEarningsAccumulatedLosses2023-12-3106426660ns5:SharePremium2023-12-3106426660ns5:CapitalRedemptionReserve2023-12-3106426660ns10:Originalns5:Associate12023-12-3106426660ns10:Originalns5:Associate12023-12-3106426660ns10:Originalns5:Associate12023-01-012023-12-3106426660ns10:Originalns5:Associate12024-01-012024-12-3106426660ns5:Associate12023-12-3106426660ns5:Associate12023-12-3106426660ns5:Associate12024-01-012024-12-3106426660ns5:Associate12023-01-012023-12-31

REGISTERED NUMBER: 06426660 (England and Wales)
















Group Strategic Report, Report of the Directors and

Audited Consolidated Financial Statements for the Year Ended 31 December 2024

for


Liaison Financial Services Limited



Liaison Financial Services Limited (Registered number: 06426660)








Contents of the Consolidated Financial Statements

for the year ended 31 December 2024





Page




Company Information  

1




Group Strategic Report  

2




Report of the Directors  

5




Report of the Independent Auditors  

9




Consolidated Income Statement  

13




Consolidated Other Comprehensive Income  

14




Consolidated Balance Sheet  

15




Company Balance Sheet  

16




Consolidated Statement of Changes in Equity  

17




Company Statement of Changes in Equity  

18




Consolidated Cash Flow Statement  

19




Notes to the Consolidated Cash Flow Statement

20




Notes to the Consolidated Financial Statements

21





Liaison Financial Services Limited



Company Information

for the year ended 31 December 2024









DIRECTORS:

B J Thew


A S Armitage







SECRETARY:

A S Armitage







REGISTERED OFFICE:

Estate House


Evesham Street


Redditch


Worcestershire


B97 4HP







REGISTERED NUMBER:

06426660 (England and Wales)







AUDITORS:

Derek Young & Co Accountants LLP


Statutory Auditors


Chartered Accountants


Estate House


Evesham Street


Redditch


Worcestershire


B97 4HP



Liaison Financial Services Limited (Registered number: 06426660)



Group Strategic Report

for the year ended 31 December 2024


The directors present their strategic report of the company and the group for the year ended 31 December 2024.


REVIEW OF BUSINESS

The Group operates primarily within the NHS, generating cost savings and cash recovery for healthcare organisations through our Workforce, Financial, and Care businesses.


Business Performance


The Group had some challenges in 2024, as a result of the changing health landscape and pressures on the NHS. Despite this, revenue grew by 9.7% from the prior year, with a significant contribution from our Financial business area.


At a Group level, the financial key performance indicators are revenue from services, EBITA, and operating cash flow. EBITA remained in profit and was 43% of  capital employed, and the cash position remained strong.


Liaison Workforce continued to provide solutions to drive workforce efficiency, including task management, workforce planning, and people analytics.


This financial year saw a restructure with a focus on customer success, commercial and product strategy, and a review of the technical roadmap for each of the service offerings in this business area. The development of the existing rostering platform continued, with the specialist area of mental health expected to be added in 2025. A joint project with NHS England to support the easing of the elective outpatient backlog was launched this year. The NHSE pilot on this programme finished in March 2025 but we have exercised the option to continue as sole provider.


The pressures on NHS budgets, especially in the area of agency spend, impacted some of our revenue streams in 2024. These pressures are expected to continue in 2025 so we are looking into alternative offerings for 2025 and beyond to mitigate the revenue impact of the current climate.


In early 2024, the Group acquired the remaining shares in Infinity Health Ltd, making it a wholly owned subsidiary. The product, clinical task management technology, forms part of our Workforce suite and during the year, consideration was given to branding, developing use cases, and pricing models.


Activ8 Intelligence provides an award-winning People Analytics platform, illumin8HR, used by over 1,000 organisations to make better people decisions. As well as forming part of the Liaison Workforce product suite for the NHS, the platform is sold direct as a SaaS solution to organisations across all industry sectors and through a network of reseller partnerships in Europe and the US. The HR and payroll analytics market is competitive, and renewals through one of the resellers has impacted 2024 revenue with a follow-on effect in future years.


Our breadth of services to manage workforce and productivity challenges in the NHS is enabling us to deliver a comprehensive package of solutions. Alternative pricing models, predicated on positive outcomes, allows for effective delivery of our solutions.


Liaison Financial saw increased revenue in 2024, predominantly from a one-off VAT recovery for our clients that we had been taking through the courts against HMRC over a number of years, and our annual VATplus offering showing strong results. The business continues to explore non-pay expenditure to identify new service offerings to generate savings for clients, with focus on developing these alongside the core services of VAT recovery and financial reviews. NHS structural changes have increased development time as we ensure services align to the deliverables of Fit for the Future: 10-Year Health Plan for England.


Liaison Care provides reviews, specialist support, and consultancy across health and social care and continues to evolve, in both its product offerings and structure - with 2024 seeing the business build on the foundations of previous years. The product offering is gaining credibility in the marketplace and, as a result, is being recognised at a national level. There remain some challenges due to the complex and political nature of the work, and recruitment of appropriately skilled staff to meet demand.


System developments in the area of AI/technology and an internal tool to manage caseload are in the early build stages.


Overall, the pressure on costs savings driven by government provides an opportunity for the Group to position itself as a transformation partner that delivers results across all our business areas, with Liaison Care providing the greatest opportunity.




Liaison Financial Services Limited (Registered number: 06426660)



Group Strategic Report

for the year ended 31 December 2024


PRINCIPAL RISKS AND UNCERTAINTIES

NHS Structure and Changes


The NHS underwent a change in structure in 2022 that the Group responded to in the way they sold, delivered to, and supported clients at both a local and regional level. The change in government could mean further changes, or governance and directives that could affect our business. Any impact would be fully assessed and appropriate measures taken where possible.


Government and Legislation


The Group has a risk with respect to government legislation in relation to the services we provide, and we monitor HMRC for the latest guidelines to ensure we can support clients accurately. There are government proposals to consider a restructure to the NHS VAT regulations, which may have an impact on this area of our business, and they are currently in consultation. This is ongoing, but is unlikely to have an impact in the next 2 -3 years.


Staff


Our staff are fundamental to the success of the organisation and retaining them is key to maintaining high standards in our service delivery, productivity, and innovation. Staff development, wellbeing, and engagement are important elements of the HR strategy and regular communication is seen as a key part of this.


The Group uses many platforms to engage, communicate, and participate in feedback with its staff, including an employee forum, communications portal, regular surveys, and weekly newsletters. We endeavour to ensure staff are well equipped to provide the quality service we deliver to our clients with investment in training and development.


As the Care business develops, recruitment of trained staff to deliver the service is a challenge with the Group exploring alternative routes such as an academy to train nurses in CHC.


We have been recognised as an 'Outstanding Company to Work for' in the "Best Companies" survey for the past 4 years and this, together with an eNPS score of 54, demonstrates our commitment to delivering on our HR strategy, creating the right employee experience, supporting our communities, and living our company values across the organisation.


Clients


Retention and satisfaction among our clients remains high, with competition a risk in our marketplace. Price pressures remain in the market and as such, our product strategy and models are continually adapting to meet market direction and needs.


Developing the scope and depth of our services and working together with our clients is key to future investment decisions.


Information Technology


The Group's systems and our technology platforms support the business and our clients, and as such, unauthorised access or security breaches could result in serious consequences, including reputational damage. We have security measures in place to protect both company and client information, which are continually reviewed.


We rely on data centres operated by third parties, and any disruption to these centres could impact our business. However, we have strong controls in place to minimise any possible impact.


The Group has ISO 27001, Cyber Essentials Plus, and a Business Continuity Plan as part of our IT and Information Governance strategy. Ensuring staff are continually trained and assessed on these standards is a core part of our onboarding and L&D programme.




Liaison Financial Services Limited (Registered number: 06426660)



Group Strategic Report

for the year ended 31 December 2024


SECTION 172(1) STATEMENT

As a privately owned group of companies, the Directors are an integral part of its management, and the extent to which the Directors duties exist will be consistent with the complexity and size of the business. The Directors, in line with their duties under s172 of the Companies Act 2006, act individually and collectively in the way they consider, in good faith, what would be most likely to promote the long-term success of the Company for the benefit of its members. There is a management board at Group level and for each of its operational business areas. They are conscious of the impact that the business and its decisions have on direct stakeholders, as well as the wider societal impact. The Group relies on regular meetings, appropriate policies, governance, data and information, and the support of its various stakeholders in the decisions and success of the business.


The Group considers its stakeholders to be our employees, our clients and suppliers, the shareholders, and our community and environment. The Directors will consider the impact on stakeholders when making strategic decisions for the success of the business. The relevance of each stakeholder group may vary, and consideration of the needs of each group and potential conflicts will be part of the decision-making process.


Employees


The Directors are committed to a positive working culture and healthy working environment. The group has been named a 'World Class' place to work, having been awarded a 3-Star Accreditation from Best Companies in January 2024. The company values and behaviours are integral to the organisation and its relationship with stakeholders. The employee engagement note in the Directors' report demonstrates the company's commitment to the interests of employees.


Clients and Suppliers


Our values are central in our business relationships with both clients and suppliers, and support our vision of improving the healthcare economy through intelligence, specialists, and technology. Working with clients and our established relationships has given us a 'market leader' reputation, founded on the quality of our service delivery. The senior leadership team are committed to seeking out efficiencies, driving excellence, challenging current practices, and positively contributing to the health economy.


Shareholders


Quarterly updates are provided on the Group, and dividends are declared considering cashflow and retention of capital. The Directors' strategy is to develop the business, both organically and through acquisition and partnerships in businesses that are aligned to the company vision.


Community and Environment


The Directors recognise the role of the Group in relation to its impact in the community and environment. In 2024 it has obtained ISO14001 accreditation to support environmental, social and governance (ESG) principles and practice, and have issued a Carbon Reduction plan. Volunteering and charity work by staff is encouraged.


ON BEHALF OF THE BOARD:






A S Armitage - Director



29 September 2025



Liaison Financial Services Limited (Registered number: 06426660)



Report of the Directors

for the year ended 31 December 2024


The directors present their report with the financial statements of the company and the group for the year ended 31 December 2024.


PRINCIPAL ACTIVITIES

The principal activities in the year under review were the provision of technology and services related to workforce, non-pay spend, and continuing healthcare, to help NHS and Social Care organisations recover cash for reinvestment, and free up time to deliver more care.

DIVIDENDS

The total distribution of dividends for the year ended 31 December 2024 will be £ 2,959,880 .


FUTURE DEVELOPMENTS

Across our 3 core business areas - Care, Financial and Workforce - Liaison Group has delivered almost £1bn for the NHS in 3 years. We pride ourselves on constantly looking for opportunities that drive sustainable financial recovery, workforce productivity and transformation, and CHC optimisation.


With the wholly-owned acquisition of Infinity Health in 2024, we have also expanded our portfolio into clinical transformation, using task management technology to automate and manage clinical pathways to create clinical capacity. Now operational in several trusts, this has been successfully deployed to support a number of use cases, including; helping to reduce waiting lists and optimise clinical time by digitising Patient Initiated Follow Up; tasking clinical activity to support Virtual Ward models; and managing the flow of work for portering staff.


We are actively exploring a wide range of opportunities to digitise clinical pathways that deliver benefit to trusts in tackling their biggest issues and aligning with national priorities - releasing cash, reducing waste and increasing productivity. Investing in this technology to ensure it is scalable and configurable to respond to growth and emerging use cases is key. Alongside this, we are expanding the skills and expertise of the team to provide consultancy services in this area.


In the Financial division, there are a number of new initiatives in flight looking at non-pay spend and working with clients to support a better grip and control of medicines, clinical activity, and cost, using data analysis to identify sustainable savings.


In Liaison Care, as we scale the business to respond to client demand, we continue to invest in expanding our high-quality delivery team and the infrastructure that supports them. The investment in AI and the technology underpinning service delivery is also a key focus for investment to ensure we can provide scalable services at a system, national, and regional level.


Finally, in our Workforce business, we continue to invest in our TempRE and NHS at Work solutions, with a focus on maintaining quality applications and using AI and automation in how we develop, test and deploy our solutions. Following the success of NHS Emeritus in 2024, the Liaison National Bank will take over this programme, introducing the enabling of Mental Health trusts to source retired and peri-retired Mental Health professionals using the TempRE platform, giving them increased workforce capacity and improving patient care.


To support our future development strategy at a Group level, we have launched Liaison Launchpad, an innovation hub for new ideas that come through from our staff, clients and the broader NHS network.


We are also continuing to grow our network of Strategic Advisors, helping to shape and expand our offerings in health and social care, and ensure we are responding to the needs of the NHS and the changing landscape in which they operate in terms of structures, political priorities, and cost pressures.


DIRECTORS

The directors shown below have held office during the whole of the period from 1 January 2024 to the date of this report.


B J Thew

A S Armitage




Liaison Financial Services Limited (Registered number: 06426660)



Report of the Directors

for the year ended 31 December 2024


EMPLOYEES

At Liaison Group, we are committed to fairness, transparency, and equal opportunity throughout every stage of the employee lifecycle.


As new employees begin their journey with us, we proudly uphold the principles of the Good Recruitment Campaign and are official signatories of the Good Recruitment Charter, which outlines best practices in recruitment. We are also recognised as a Disability Confident Committed employer.


Our job advertisements and Recruitment Policy clearly state our commitment to fair treatment for all candidates. We guarantee an interview to any applicant with a disability who meets the essential criteria for the role. Additionally, we use an independently assessed pre-placement questionnaire to identify and implement any necessary workplace adjustments.


We are proud to be an equal opportunities employer, fostering a diverse and inclusive environment where everyone can thrive. All qualified applicants are considered for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe in a workplace where everyone can be themselves and succeed based on merit.


Selection decisions, whether for employment, promotion, training, or other benefits are based solely on aptitude and ability. We provide all employees with opportunities for development and offer additional support to disabled colleagues where needed. All managers receive training to eliminate bias and ensure fair, inclusive decision-making.


Inclusion is a core part of our culture. Through our comprehensive People Programme, we promote dignity, respect, and recognition of individual differences and contributions.


As a diverse and remote-based organisation, effective communication is key to employee engagement. We use a variety of channels, including:


An employee forum (Liaison Voice) chaired by our CEO and supported by HR, with representatives from across the business.


Temperature check staff feedback surveys, both internal and external. The external survey - through Best Companies - provides a public opportunity for us to share our achievements and this in turn is reflected back through positive employee engagement at recruitment stages.


Team meetings, collective 'Connect' co-working days, and one-to-ones.


An interactive online engagement system acting as a central hub for information, accessible to all.


Our twice-yearly Company Day, which brings the entire business together for operational and financial updates, as well as social connection and team building.


SUSTAINABILITY AND SOCIAL VALUE

Liaison has always provided its customers with solutions that add value, and is committed to supporting NHS organisations to progress in their sustainability and social value journey. Our key commitments in this area are climate change, supporting the communities we serve, and investing in our people.


As part of our commitment to environmental, social and governance (ESG) principles and practice, the Group has obtained ISO14001 certification in 2024.


In supporting our action on climate change, the Group has published a Carbon Reduction Plan, which details an aim target to be net zero by 2040 or sooner. We are currently ahead of target at the end of 2024.


We have an ambition to achieve positive social value in all new contracts by recruiting locally, especially among underrepresented groups, and by providing both apprenticeships and training. In addition, our volunteering policy provides hours for our employees to assist causes close to them, which further supports the communities we serve.


As a Group, we have been recognised as an "Outstanding Place to Work for" by Best Companies for the past 4 years. Our employee note demonstrates the importance of investing in our people, and the comprehensive People Programme that exists at Liaison.




Liaison Financial Services Limited (Registered number: 06426660)



Report of the Directors

for the year ended 31 December 2024


ENERGY AND EMISSIONS REPORTING

We report the GHG emissions and energy use data for the year to 31st December 2024. Associated greenhouse gases have been calculated using the GHG reporting protocol - corporate standard methodology. UK energy use covers all group companies and no emissions were produced outside of the UK. Comparatives are not available as 2024 is the first year of reporting.


UK energy usage                                                               41,165kWh


                                                                                           tCO2e


Scope 1 - Emissions from fuel for transport purposes       0.03


Scope 3 - Emissions from business travel by grey fleet    9.77


Total tonnes CO2 emissions based on above                    9.80



Intensity ratio: tCO2e per employee 0.026


Intensity ratio: tCO2e per £100k revenue 0.024


Energy efficiency action taken

The group's main emissions are from transport. Recommendations being considered include expanding the electric fleet scheme, review of home EV point support, and encouraging vehicle share and other modes of transport.


STATEMENT OF DIRECTORS' RESPONSIBILITIES

The directors are responsible for preparing the Group Strategic Report, the Report of the Directors and the financial statements in accordance with applicable law and regulations.


Company law requires the directors to prepare financial statements for each financial year.  Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law), including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland'. Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and the group and of the profit or loss of the group for that period.  In preparing these financial statements, the directors are required to:


-

select suitable accounting policies and then apply them consistently;

-

make judgements and accounting estimates that are reasonable and prudent;

-

state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the

financial statements;

-

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.


The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's and the group's transactions and disclose with reasonable accuracy at any time the financial position of the company and the group and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.


STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS

So far as the directors are aware, there is no relevant audit information (as defined by Section 418 of the Companies Act 2006) of which the group's auditors are unaware, and each director has taken all the steps that he ought to have taken as a director in order to make himself aware of any relevant audit information and to establish that the group's auditors are aware of that information.



Liaison Financial Services Limited (Registered number: 06426660)



Report of the Directors

for the year ended 31 December 2024



AUDITORS

The auditors,  Derek Young & Co Accountants LLP, will be proposed for re-appointment at the forthcoming Annual General Meeting.


ON BEHALF OF THE BOARD:






A S Armitage - Director



29 September 2025


Report of the Independent Auditors to the Members of

Liaison Financial Services Limited


Opinion

We have audited the financial statements of Liaison Financial Services Limited (the 'parent company') and its subsidiaries (the 'group') for the year ended 31 December 2024 which comprise the Consolidated Income Statement, Consolidated Other Comprehensive Income, Consolidated Balance Sheet, Company Balance Sheet, Consolidated Statement of Changes in Equity, Company Statement of Changes in Equity, Consolidated Cash Flow Statement and Notes to the Consolidated Cash Flow Statement, Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:
-give a true and fair view of the state of the group's and of the parent company affairs as at 31 December 2024 and of the group's profit for the year then ended;
-have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
-have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report.  We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements.  We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.


Conclusions relating to going concern

In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.


Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's and the parent company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.


Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.


Other information

The directors are responsible for the other information. The other information comprises the information in the Group Strategic Report and the Report of the Directors, but does not include the financial statements and our Report of the Auditors thereon.


Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.


In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.  We have nothing to report in this regard.


Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

-

the information given in the Group Strategic Report and the Report of the Directors for the financial year for which the financial statements are prepared is consistent with the financial statements; and

-

the Group Strategic Report and the Report of the Directors have been prepared in accordance with applicable legal requirements.


Report of the Independent Auditors to the Members of

Liaison Financial Services Limited



Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and the parent company and its environment obtained in the course of the audit, we have not identified material misstatements in the Group Strategic Report or the Report of the Directors.


We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

-

adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or

-

the parent company financial statements are not in agreement with the accounting records and returns; or

-

certain disclosures of directors' remuneration specified by law are not made; or

-

we have not received all the information and explanations we require for our audit.


Responsibilities of directors

As explained more fully in the Statement of Directors' Responsibilities set out on page seven, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.


In preparing the financial statements, the directors are responsible for assessing the group's and the parent company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have no realistic alternative but to do so.


Report of the Independent Auditors to the Members of

Liaison Financial Services Limited



Auditors' responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Auditors that includes our opinion.  Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. As required by International Standard on Quality Management 1, the engagement partner is responsible for overseeing that the audit is conducted in accordance with the firm's quality management policies and procedures. The engagement partner's responsibilities include taking appropriate actions where necessary to address any identified deficiencies or deviations from the firm's policies and procedures.


The firm's policies and procedures are designed to ensure that the audit is conducted in accordance with ISAs UK and applicable legal and regulatory requirements, and that reports issued are appropriate in the circumstances.


Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:


In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and noncompliance with laws and regulations, we considered the following:


- the nature of the industry and sector, control environment and business performance including the design of the group’s and the parent company's remuneration policies, key drivers for directors' remuneration, bonus levels and performance targets;


- the results of our enquiries of management about their own identification and assessment of the risks of irregularities


- any matters we identified having obtained and reviewed the group’s and the parent company's documentation of their policies and procedures relating to:

- identifying, evaluating and complying with laws and regulations and whether they were aware of any instances of non-compliance;


- detecting and responding to the risks of fraud and whether they have knowledge of any actual, suspected or alleged fraud; and

- the internal controls established to mitigate risks of fraud or non-compliance with laws and regulations;


- the matters discussed among the audit engagement team regarding how and where fraud might occur in the

financial statements and any potential indicators of fraud. As a result of these procedures, we considered the opportunities and incentives that may exist within the organisation for fraud. In common with all audits under ISAs (UK), we are also required to perform specific procedures to respond to the risk of management override. We also obtained an understanding of the legal and regulatory frameworks that the group and parent company operate in, focusing on provisions of those laws and regulations that had a direct effect on the determination of material amounts and disclosures in the financial statements. The key laws and regulations we considered in this context included the UK Companies Act and local tax legislation. In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but compliance with which may be fundamental to the group’s and the parent company's ability to operate or to avoid a material penalty.


As a result of performing the above, we identified management override of controls as a key audit matter related to the potential risk of fraud. Our procedures to respond to risks identified included the following:


- reviewing the financial statement disclosures and testing to supporting documentation to assess compliance with provisions of relevant laws and regulations described as having a direct effect on the financial statements ;


- enquiring of management concerning actual and potential litigation and claims;


- performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud;


- reading minutes of meetings of those charged with governance and reviewing correspondence with HMRC; and



Report of the Independent Auditors to the Members of

Liaison Financial Services Limited


- in addressing the risk of fraud through management override of controls, testing the appropriateness of journal entries and other adjustments; assessing whether the judgements made in making accounting estimates are indicative of a potential bias; and evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business. We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members, and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit.


Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.


A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Auditors.


Use of our report

This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in a Report of the Auditors and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the opinions we have formed.





Stephen Young BSc FCA (Senior Statutory Auditor)

for and on behalf of Derek Young & Co Accountants LLP

Statutory Auditors

Chartered Accountants

Estate House

Evesham Street

Redditch

Worcestershire

B97 4HP


29 September 2025



Liaison Financial Services Limited (Registered number: 06426660)



Consolidated

Income Statement

for the year ended 31 December 2024



2024


2023


Notes

£   

£   



TURNOVER

Group and share of joint venture and associates

41,307,877


37,910,521



Less:

Share of joint venture's turnover

(359,413

)

(450,471

)


Share of associates' turnover

(713,837

)

(785,095

)


GROUP TURNOVER

3

40,234,627


36,674,955




Administrative expenses

33,194,370


31,219,745



GROUP OPERATING PROFIT

5

7,040,257


5,455,210




Amortisation of goodwill

Associates

(102,070

)

(127,296

)



Interest receivable and similar income

6

1,127,270


1,311,566



8,065,457


6,639,480



Fair value adjustments

7

6,541


425,870



8,058,916


6,213,610




Interest payable and similar expenses

8

56,687


1,808



PROFIT BEFORE TAXATION

8,002,229


6,211,802




Tax on profit

9

2,611,437


1,036,192



PROFIT FOR THE FINANCIAL YEAR

5,390,792


5,175,610



Profit attributable to:

Owners of the parent

5,390,792


5,175,610





Liaison Financial Services Limited (Registered number: 06426660)



Consolidated

Other Comprehensive Income

for the year ended 31 December 2024



2024


2023


Notes

£   

£   



PROFIT FOR THE YEAR

5,390,792


5,175,610





OTHER COMPREHENSIVE INCOME  


Joint venture share of profit

152


110



Associated undertaking share of loss

(18,699

)

(118,019

)


Purchase of own share

-


(664,255

)


Remove capital contribution reserve

500,000


-



Income tax relating to components of other

comprehensive income

-


-



OTHER COMPREHENSIVE INCOME FOR

THE YEAR, NET OF INCOME TAX

481,453


(782,164

)


TOTAL COMPREHENSIVE INCOME FOR

THE YEAR

5,872,245


4,393,446




Total comprehensive income attributable to:

Owners of the parent

5,872,245


4,393,446





Liaison Financial Services Limited (Registered number: 06426660)



Consolidated Balance Sheet

31 December 2024



2024

2023



Notes

£   

£   

£   

£   


FIXED ASSETS

Intangible assets

12

841,935


780,336



Tangible assets

13

480,924


523,205



Investments

14



Interest in joint venture


Share of gross assets

163,739


254,580




Share of gross liabilities

(155,846

)

(246,839

)


7,893


7,741




Interest in associate undertakings

192,121


607,528




Other investments

1,543,761


1,134,415



3,066,634


3,053,225




CURRENT ASSETS

Debtors

15

7,694,282


15,822,529



Cash at bank

14,951,643


3,886,079



22,645,925


19,708,608



CREDITORS

Amounts falling due within one year

16

7,523,830


6,232,036



NET CURRENT ASSETS

15,122,095


13,476,572



TOTAL ASSETS LESS CURRENT

LIABILITIES

18,188,729


16,529,797




CREDITORS

Amounts falling due after more than one year

17

-


(1,330,690

)



PROVISIONS FOR LIABILITIES

19

(77,257

)

-



NET ASSETS

18,111,472


15,199,107




CAPITAL AND RESERVES

Called up share capital

20

9,548


9,548



Share premium

21

549,916


549,916



Capital redemption reserve

21

1,313


1,313



Retained earnings

21

17,550,695


14,638,330



SHAREHOLDERS' FUNDS

18,111,472


15,199,107




The financial statements were approved by the Board of Directors and authorised for issue on 29 September 2025 and were signed on its behalf by:






A S Armitage - Director




Liaison Financial Services Limited (Registered number: 06426660)



Company Balance Sheet

31 December 2024



2024

2023



Notes

£   

£   

£   

£   


FIXED ASSETS

Intangible assets

12

-


-



Tangible assets

13

458,235


508,436



Investments

14

10,738,005


11,133,111



11,196,240


11,641,547




CURRENT ASSETS

Debtors

15

6,434,477


14,147,744



Cash at bank

14,303,540


3,354,821



20,738,017


17,502,565



CREDITORS

Amounts falling due within one year

16

9,498,626


13,560,834



NET CURRENT ASSETS

11,239,391


3,941,731



TOTAL ASSETS LESS CURRENT

LIABILITIES

22,435,631


15,583,278




CREDITORS

Amounts falling due after more than one year

17

-


(1,330,690

)



PROVISIONS FOR LIABILITIES

19

(106,411

)

-



NET ASSETS

22,329,220


14,252,588




CAPITAL AND RESERVES

Called up share capital

20

9,548


9,548



Share premium

21

549,916


549,916



Capital redemption reserve

21

1,313


1,313



Retained earnings

21

21,768,443


13,691,811



SHAREHOLDERS' FUNDS

22,329,220


14,252,588




Company's profit for the financial year

11,036,512


12,601,668




The financial statements were approved by the Board of Directors and authorised for issue on 29 September 2025 and were signed on its behalf by:






A S Armitage - Director




Liaison Financial Services Limited (Registered number: 06426660)



Consolidated Statement of Changes in Equity

for the year ended 31 December 2024



Called up


Capital



share


Retained


Share


redemption


Total


capital


earnings


premium


reserve


equity

£   

£   

£   

£   

£   



Balance at 1 January 2023

10,194


13,826,030


1,247,103


667


15,083,994




Changes in equity

Issue of share capital

(646

)

-


(697,187

)

-


(697,833

)


Dividends

-


(3,580,500

)

-


-


(3,580,500

)


Total comprehensive income

-


4,392,800


-


646


4,393,446



Balance at 31 December 2023

9,548


14,638,330


549,916


1,313


15,199,107




Changes in equity

Dividends

-


(2,959,880

)

-


-


(2,959,880

)


Total comprehensive income

-


5,872,245


-


-


5,872,245



Balance at 31 December 2024

9,548


17,550,695


549,916


1,313


18,111,472





Liaison Financial Services Limited (Registered number: 06426660)



Company Statement of Changes in Equity

for the year ended 31 December 2024



Called up


Capital



share


Retained


Share


redemption


Total


capital


earnings


premium


reserve


equity

£   

£   

£   

£   

£   



Balance at 1 January 2023

10,194


5,335,544


1,247,103


667


6,593,508




Changes in equity

Issue of share capital

(646

)

-


(697,187

)

-


(697,833

)


Dividends

-


(3,580,500

)

-


-


(3,580,500

)


Total comprehensive income

-


11,936,767


-


646


11,937,413



Balance at 31 December 2023

9,548


13,691,811


549,916


1,313


14,252,588




Changes in equity

Dividends

-


(2,959,880

)

-


-


(2,959,880

)


Total comprehensive income

-


11,036,512


-


-


11,036,512



Balance at 31 December 2024

9,548


21,768,443


549,916


1,313


22,329,220





Liaison Financial Services Limited (Registered number: 06426660)



Consolidated Cash Flow Statement

for the year ended 31 December 2024



2024


2023


Notes

£   

£   


Cash flows from operating activities

Cash generated from operations

1

16,363,861


2,107,123



Interest paid

(56,687

)

(1,808

)


Tax paid

(2,033,702

)

(1,079,811

)


Net cash from operating activities

14,273,472


1,025,504




Cash flows from investing activities

Purchase of intangible fixed assets

(986,702

)

-



Purchase of tangible fixed assets

(278,924

)

(315,215

)


Purchase of fixed asset investments

(121,250

)

(471,853

)


Sale of tangible fixed assets

11,578


5,569



Interest received

1,127,270


1,311,566



Net cash from investing activities

(248,028

)

530,067




Cash flows from financing activities

Share buyback

-


(1,362,088

)


Equity dividends paid

(2,959,880

)

(3,580,500

)


Net cash from financing activities

(2,959,880

)

(4,942,588

)



Increase/(decrease) in cash and cash equivalents

11,065,564


(3,387,017

)


Cash and cash equivalents at beginning of year

2

3,886,079


7,273,096




Cash and cash equivalents at end of year

2

14,951,643


3,886,079





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Cash Flow Statement

for the year ended 31 December 2024


1.

RECONCILIATION OF PROFIT BEFORE TAXATION TO CASH GENERATED FROM OPERATIONS


2024


2023

£   

£   



Profit before taxation

8,002,229


6,211,802




Depreciation charges

1,340,738


1,135,345




Profit on disposal of fixed assets

(3,940

)

(170

)



Participating interest

4,146,946


(320,764

)



(Gain)/loss in investment value

6,541


425,870




Joint venture

30,000


-




Remove capital contribution reserve

500,000


-




Finance costs

56,687


1,808




Finance income

(1,127,270

)

(1,311,566

)


12,951,931


6,142,325




Decrease/(increase) in trade and other debtors

3,035,430


(6,314,669

)



Increase in trade and other creditors

376,500


2,279,467




Cash generated from operations

16,363,861


2,107,123




2.

CASH AND CASH EQUIVALENTS



The amounts disclosed on the Cash Flow Statement in respect of cash and cash equivalents are in respect of these Balance Sheet amounts:



Year ended 31 December 2024


31.12.24


1.1.24

£   

£   



Cash and cash equivalents

14,951,643


3,886,079




Year ended 31 December 2023


31.12.23


1.1.23

£   

£   



Cash and cash equivalents

3,886,079


7,273,096





3.

ANALYSIS OF CHANGES IN NET FUNDS



At 1.1.24

Cash flow

At 31.12.24

£   

£   

£   



Net cash



Cash at bank

3,886,079


11,065,564


14,951,643



3,886,079


11,065,564


14,951,643




Total

3,886,079


11,065,564


14,951,643





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements

for the year ended 31 December 2024


1.

STATUTORY INFORMATION



Liaison Financial Services Limited is a private company, limited by shares , registered in England and Wales. The company's registered number and registered office address can be found on the General Information page.



2.

ACCOUNTING POLICIES



Basis of preparing the financial statements


These financial statements have been prepared in accordance with Financial Reporting Standard 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Companies Act 2006. The financial statements have been prepared under the historical cost convention as modified by the revaluation of certain assets.  



Basis of consolidation


The group financial statements consolidate the financial statements of Liaison Financial Services Limited and all its trading subsidiary undertakings up to 31 December each year.



Subsidiaries are consolidated from the date of their acquisition, being the date on which the group obtains control and continue to be consolidated until the date that such control ceases.



Joint ventures and associates are accounted for using the equity method.



The following dormant subsidiaries are not included in the consolidation.



Liaison Technology Limited


3 Blue Dots Technologies Limited



Significant judgements and estimates

The financial statements do not contain any significant judgements or estimation uncertainty.


Intangible assets


Intangible assets are measured at cost less accumulated amortisation and any accumulated impairment losses.



Amortisation is charged so as to allocate the cost of intangibles less their residual values over their estimated useful lives, using the straight-line method.  The intangible assets are amortised over the following useful economic lives:



Computer software         - 3 years


Goodwill                         - 10 years


Development costs         - 5 years



Tangible fixed assets


Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.


Fixtures and fittings

-

25% on cost


Motor vehicles

-  

33% on cost and 25% on reducing balance


Computer equipment

-  

25% - to 33% on cost


Tangible fixed assets are measured at cost less accumulated depreciation and any accumulated impairment losses.



Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


2.

ACCOUNTING POLICIES - continued



Business combination

On 1 February 2024, the group, through its subsidiary Liaison VAT Consultancy Ltd, acquired 100% of the issued share capital of Infinity Health Ltd (IH). Prior to the acquisition, the group held a 27.19% interest in the company which was accounted for as an associate in the consolidated financial statements.

The acquisition has been accounted for as a business combination in accordance with FRS 102 Section 19. As the previously held investment had already been impaired to a £nil value in previous years, no adjustment has been necessary under the acquisition accounting method.

The consideration transferred amounted to cash of £552,915. Of this amount, £500,000 was converted into a capital contribution reserve in IH's accounts. As such this £500,000 has been transferred to retained earnings in the consolidated accounts.

Fair value of net assets acquired are as follows:

Tangible fixed assets £5,239
Intangible fixed assets £442,787
Debtors £17,965
Cash at bank £174,698
Creditors due within one year £631,689

Fair value of net assets acquired £9,000.
Goodwill arising on acquisition £543,915, which has been recognised within intangible fixed assets.

The results of the acquired company have been consolidated from the date of acquisition. In the period from acquisition to the year end, the company contributed turnover of £365,434 and losses after tax of £363,949 to the consolidated results.


Taxation

Taxation for the year comprises current and deferred tax. Tax is recognised in the Consolidated Income Statement, except to the extent that it relates to items recognised in other comprehensive income or directly in equity.

Current or deferred taxation assets and liabilities are not discounted.

Current tax is recognised at the amount of tax payable using the tax rates and laws that have been enacted or substantively enacted by the balance sheet date.


Deferred tax

Deferred tax is recognised in respect of all timing differences that have originated but not reversed at the balance sheet date.

Timing differences arise from the inclusion of income and expenses in tax assessments in periods different from those in which they are recognised in financial statements. Deferred tax is measured using tax rates and laws that have been enacted or substantively enacted by the year end and that are expected to apply to the reversal of the timing difference.

Unrelieved tax losses and other deferred tax assets are recognised only to the extent that it is probable that they will be recovered against the reversal of deferred tax liabilities or other future taxable profits.


Hire purchase and leasing commitments

Rentals paid under operating leases are charged to profit or loss on a straight line basis over the period of the lease.


Pension costs and other post-retirement benefits


The group operates a defined contribution pension scheme.  Contributions payable to the group's pension scheme are charged to profit or loss in the period to which they relate.



Interest income


Interest income is recognised in the consolidated income statement using the effective interest method.



Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


2.

ACCOUNTING POLICIES - continued



Investments


Investments are included at fair value. Profits or losses arising from disposal of fixed asset investments and fair value adjustments are treated as part of the result from ordinary activities.



Revenue recognition


The company operates primarily on a contingency fee basis and recognises revenue when the service delivery value has been agreed. Some services operate on a fee basis, which will be recognised on delivery of the service or at agreed intervals within a project.



Turnover comprises the fair value of the consideration received or receivable for the provision of services in the ordinary course of the group's activities. Turnover is shown net of value added tax, returns, rebates and discounts.


3.

TURNOVER



The turnover and profit before taxation are attributable to the principal activities of the group.



An analysis of turnover by class of business is given below:



2024


2023

£   

£   



Rendering of services

40,234,627


36,674,955



40,234,627


36,674,955




4.

EMPLOYEES AND DIRECTORS


2024


2023

£   

£   



Wages and salaries

21,356,303


20,039,376




Social security costs

2,281,517


2,162,555




Other pension costs

475,361


501,093



24,113,181


22,703,024





The average number of employees during the year was as follows:


2024


2023



Admin, Sales and Marketing

124


120




Operational

256


244



380


364





The average number of employees by undertakings that were proportionately consolidated during the year was 2 (2023 - 2 ) .



2024


2023

£   

£   



Directors' remuneration

797,210


973,421




Directors' pension contributions to money purchase schemes  

4,454


4,274





The number of directors to whom retirement benefits were accruing was as follows:



Money purchase schemes

2


2





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


4.

EMPLOYEES AND DIRECTORS - continued



Information regarding the highest paid director is as follows:


2024


2023

£   

£   



Emoluments etc

782,066


912,866




Pension contributions to money purchase schemes

4,000


3,658





The directors consider their own remuneration to be the only significant key management remuneration.


5.

OPERATING PROFIT



The operating profit is stated after charging/(crediting):



2024


2023

£   

£   



Hire of plant and machinery

-


862




Depreciation - owned assets

313,567


287,656




Profit on disposal of fixed assets

(3,940

)

(170

)



Goodwill amortisation

774,784


720,393




Development costs amortisation

150,319


-




Auditors' remuneration

35,800


30,000




Auditors' remuneration - non-audit services  

18,600


18,000




6.

INTEREST RECEIVABLE AND SIMILAR INCOME



2024


2023

£   

£   



Deposit account interest

876,640


694,484




Interest on tax repayments

2,847


12,840




Interest on loans to associates

247,783


604,242



1,127,270


1,311,566




7.

FAIR VALUE ADJUSTMENTS


2024


2023

£   

£   



(Gain)/Loss in value of investments

6,541


425,870




8.

INTEREST PAYABLE AND SIMILAR EXPENSES



2024


2023

£   

£   



Interest on overdue tax

56,687


1,808





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


9.

TAXATION



Analysis of the tax charge


The tax charge on the profit for the year was as follows:


2024


2023

£   

£   



Current tax:


UK corporation tax

1,824,744


2,049,658




Adjustments to tax charge in respect of previous periods

104,597


-




Research & development tax credit

-


(445,325

)



Total current tax

1,929,341


1,604,333





Deferred tax

682,096


(568,141

)



Tax on profit

2,611,437


1,036,192





UK corporation tax has been charged at 25% (2023 - 25%).



Reconciliation of total tax charge included in profit and loss


The tax assessed for the year is higher than the standard rate of corporation tax in the UK. The difference is explained below:



2024


2023

£   

£   



Profit before tax

8,002,229


6,211,802




Profit multiplied by the standard rate of corporation tax in the UK of 25% (2023 -

25%)  

2,000,557


1,552,951





Effects of:


Expenses not deductible for tax purposes

16,061


267,357




Capital allowances in excess of depreciation

-


(17,911

)



Depreciation in excess of capital allowances

31,068


-




Adjustments to tax charge in respect of previous periods

104,597


-




Other short term timing differences  

99,488


211,660




Deferred tax  

682,096


(568,141

)



Research & development tax credit  

-


(445,325

)



Losses not utilised  

6,484


57,792




Change in rate of tax  

1,635


(128,659

)



Fair value adjustment of investments  

-


106,468




Movement in pension creditor  

2,124


-




Release of provision  

(332,673

)

-




Total tax charge

2,611,437


1,036,192





Tax effects relating to effects of other comprehensive income




2024



Gross


Tax


Net


£   

£   

£   



Joint venture share of profit

152


-


152




Associated undertaking share of loss

(18,699

)

-


(18,699

)



Purchase of own share


Remove capital contribution reserve

500,000


-


500,000



481,453


-


481,453





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


9.

TAXATION - continued



2023



Gross


Tax


Net


£   

£   

£   



Joint venture share of profit

110


-


110




Associated undertaking share of loss

(118,019

)

-


(118,019

)



Purchase of own share

(664,255

)

-


(664,255

)


(782,164

)

-


(782,164

)



10.

INDIVIDUAL INCOME STATEMENT



As permitted by Section 408 of the Companies Act 2006, the Income Statement of the parent company is not presented as part of these financial statements.



11.

DIVIDENDS


2024


2023

£   

£   



Interim

2,959,880


3,580,500




12.

INTANGIBLE FIXED ASSETS



Group


Development


Computer



Goodwill


costs


software


Totals

£   

£   

£   

£   



COST


At 1 January 2024

7,203,927


-


842,034


8,045,961




Additions

543,915


442,787


-


986,702




At 31 December 2024

7,747,842


442,787


842,034


9,032,663




AMORTISATION


At 1 January 2024

6,423,591


-


842,034


7,265,625




Amortisation for year

774,784


150,319


-


925,103




At 31 December 2024

7,198,375


150,319


842,034


8,190,728




NET BOOK VALUE


At 31 December 2024

549,467


292,468


-


841,935




At 31 December 2023

780,336


-


-


780,336





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


12.

INTANGIBLE FIXED ASSETS - continued



Company


Computer


software

£   



COST


At 1 January 2024


and 31 December 2024

1,088,586




AMORTISATION


At 1 January 2024


and 31 December 2024

1,088,586




NET BOOK VALUE


At 31 December 2024

-




At 31 December 2023

-




13.

TANGIBLE FIXED ASSETS



Group


Fixtures



and


Motor


Computer



fittings


vehicles


equipment


Totals

£   

£   

£   

£   



COST


At 1 January 2024

306,901


118,488


1,611,251


2,036,640




Additions

849


-


278,075


278,924




Disposals

(116,086

)

(12,488

)

(64,919

)

(193,493

)



At 31 December 2024

191,664


106,000


1,824,407


2,122,071




DEPRECIATION


At 1 January 2024

306,901


38,039


1,168,495


1,513,435




Charge for year

328


14,392


298,847


313,567




Eliminated on disposal

(115,684

)

(11,824

)

(58,347

)

(185,855

)



At 31 December 2024

191,545


40,607


1,408,995


1,641,147




NET BOOK VALUE


At 31 December 2024

119


65,393


415,412


480,924




At 31 December 2023

-


80,449


442,756


523,205





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


13.

TANGIBLE FIXED ASSETS - continued



Company


Fixtures



and


Motor


Computer



fittings


vehicles


equipment


Totals

£   

£   

£   

£   



COST


At 1 January 2024

302,760


106,000


1,551,606


1,960,366




Additions

-


-


252,240


252,240




Disposals

(115,684

)

-


(26,744

)

(142,428

)



At 31 December 2024

187,076


106,000


1,777,102


2,070,178




DEPRECIATION


At 1 January 2024

302,760


26,275


1,122,895


1,451,930




Charge for year

-


14,332


284,400


298,732




Eliminated on disposal

(115,684

)

-


(23,035

)

(138,719

)



At 31 December 2024

187,076


40,607


1,384,260


1,611,943




NET BOOK VALUE


At 31 December 2024

-


65,393


392,842


458,235




At 31 December 2023

-


79,725


428,711


508,436




14.

FIXED ASSET INVESTMENTS



Group


Interest



Interest


in



in joint


associate


Unlisted



venture


undertakings


investments


Totals

£   

£   

£   

£   



COST OR VALUATION


At 1 January 2024

7,741


1,638,401


1,134,415


2,780,557




Additions

-


90,000


31,250


121,250




Disposals

-


(709,783

)

-


(709,783

)



Share of profit/(loss)

152


(18,699

)

-


(18,547

)



Revaluations

-


-


378,096


378,096




At 31 December 2024

7,893


999,919


1,543,761


2,551,573




PROVISIONS


At 1 January 2024

-


1,030,873


-


1,030,873




Provision for year

-


102,070


-


102,070




Eliminated on disposal

-


(709,783

)

-


(709,783

)



Impairments

-


384,638


-


384,638




At 31 December 2024

-


807,798


-


807,798




NET BOOK VALUE


At 31 December 2024

7,893


192,121


1,543,761


1,743,775




At 31 December 2023

7,741


607,528


1,134,415


1,749,684





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024



Group



Interest in joint venture



The group's aggregate share of the joint venture at the year end is as follows:


2024

2023


£   

£   



Profit before tax

1,361


374




Taxation

(1,209

)

(264

)



Profit after tax

152


110





Share of assets


Fixed assets

-


-




Current assets

163,739


254,580





Share of liabilities


Share of liabilities due within one year

(152,096

)

(238,089

)



Share of liabilities due after one year or more

(3,750

)

(8,750

)





Share of net assets

7,893


7,741





Interest in associate undertakings




Share of



net



assets


Goodwill

£   

£   



COST


At 1 January 2024

365,444


1,272,957




Additions

90,000


-




Disposals

-


(709,783

)



Share of profit/(loss)

(18,699

)

-




Reclassification/transfer

(91,506

)

91,506




At 31 December 2024

345,239


654,680




PROVISIONS


At 1 January 2024

-


1,030,873




Provision for year

-


102,070




Eliminated on disposal

-


(709,783

)



Impairments

288,757


95,881




At 31 December 2024

288,757


519,041




NET BOOK VALUE


At 31 December 2024

56,482


135,639




At 31 December 2023

365,444


242,084





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024



Group



The group's aggregate share of associates at the year end is as follows:


2024

2023


£   

£   



Loss before tax

(18,699

)

(169,320

)



Taxation

-


51,301




Loss after tax

(18,699

)

(118,019

)




Share of assets


Fixed assets

485


126,089




Current assets

253,619


575,835





Share of liabilities


Share of liabilities due within one year

(156,270

)

(289,960

)



Share of liabilities due after one year or more

(41,352

)

(46,520

)





Share of net assets

56,482


365,444





Cost or valuation at 31 December 2024 is represented by:



Interest



Interest


in



in joint


associate


Unlisted



venture


undertakings


investments


Totals

£   

£   

£   

£   



Valuation in 2018

-


-


312,471


312,471




Valuation in 2019

-


-


18,087


18,087




Valuation in 2020

-


-


179,519


179,519




Valuation in 2024

-


-


378,096


378,096




Cost

7,893


999,919


655,588


1,663,400



7,893


999,919


1,543,761


2,551,573





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


14.

FIXED ASSET INVESTMENTS - continued



Company


Interest



Shares in


Interest


in



group


in joint


associate


Unlisted



undertakings


venture


undertakings


investments


Totals

£   

£   

£   

£   

£   



COST OR VALUATION


At 1 January 2024

8,104,015


10


3,417,155


1,134,415


12,655,595




Additions

-


-


90,000


31,250


121,250




Disposals

-


-


(1,018,068

)

-


(1,018,068

)



Revaluations

-


-


-


378,096


378,096




At 31 December 2024

8,104,015


10


2,489,087


1,543,761


12,136,873




PROVISIONS


At 1 January 2024

-


-


1,522,484


-


1,522,484




Eliminated on disposal

-


-


(1,018,068

)

-


(1,018,068

)



Impairments

-


-


894,452


-


894,452




At 31 December 2024

-


-


1,398,868


-


1,398,868




NET BOOK VALUE


At 31 December 2024

8,104,015


10


1,090,219


1,543,761


10,738,005




At 31 December 2023

8,104,015


10


1,894,671


1,134,415


11,133,111





Cost or valuation at 31 December 2024 is represented by:



Interest



Shares in


Interest


in



group


in joint


associate


Unlisted



undertakings


venture


undertakings


investments


Totals

£   

£   

£   

£   

£   



Valuation in 2018

-


-


-


312,471


312,471




Valuation in 2019

-


-


-


18,087


18,087




Valuation in 2020

-


-


-


179,519


179,519




Valuation in 2024

-


-


-


378,096


378,096




Cost

8,104,015


10


2,489,087


655,588


11,248,700



8,104,015


10


2,489,087


1,543,761


12,136,873





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


14.

FIXED ASSET INVESTMENTS - continued



The group or the company's investments at the Balance Sheet date in the share capital of companies include the following:



Subsidiaries



Liaison VAT Consultancy Ltd


Registered office: Estate House, Evesham Street, Redditch, Worcestershire, B97 4HP


Nature of business: Provider of VAT and related advisory services


%


Class of shares:

holding



Ordinary

100.00


2024

2023


£   

£   



Aggregate capital and reserves

4,476,884


9,254,226




Profit for the year

8,040,687


4,104,119





Liaison Technology Limited


Registered office: Estate House, Evesham Street, Redditch, Worcestershire, B97 4HP


Nature of business: Dormant


%


Class of shares:

holding



Ordinary

100.00


2024

2023


£   

£   



Aggregate capital and reserves

20


20




Loss for the year

-


(13

)




Activ8 Intelligence Limited


Registered office: Estate House, Evesham Street, Redditch,Worcestershire, B97 4HP


Nature of business: Software development


%


Class of shares:

holding



Ordinary

100.00


2024

2023


£   

£   



Aggregate capital and reserves

160,618


298,003




Loss for the year

(66,014

)

(236,507

)




3 Blue Dots Technologies Limited


Registered office: Estate House, Evesham Street, Redditch, Worcestershire, B97 4HP


Nature of business: Dormant


%


Class of shares:

holding



Ordinary

100.00


2024

2023


£   

£   



Aggregate capital and reserves

1


1





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


14.

FIXED ASSET INVESTMENTS - continued



Infinity Health Ltd


Registered office: The Market House, 61 High Street, Tring, Hertfordshire, HP23 4AB


Nature of business: Software development


%


Class of shares:

holding



Ordinary

100.00


2024



£   




Aggregate capital and reserves

145,053




Loss for the year

(417,564

)




Joint venture



Liaison One Call Limited


Registered office: Estate House, Evesham Street, Redditch, Worcestershire, B97 4HP


Nature of business: Provides salary sacrifice schemes to the NHS


%


Class of shares:

holding



Ordinary

50.00


2024

2023


£   

£   



Aggregate capital and reserves

15,786


15,482




Profit for the year

2,721


747





Associated companies



JustAccounts Limited


Registered office: Tyrone House, 369 Haydock Lane, Haydock Industrial Estate, St Helens, Merseyside, WA11 9UY


Nature of business: Software development


%


Class of shares:

holding



Ordinary

46.33


2024

2023


£   

£   



Aggregate capital and reserves

175,416


76,784




Profit for the year

98,632


82,887





Stryde Accountancy Ltd


Registered office: 29 Garthfield Crescent, Newcastle upon Tyne, NE5 2LY


Nature of business: Software development


%


Class of shares:

holding



Ordinary

20.00


2024

2023


£   

£   



Aggregate capital and reserves

(171,842

)

(176,095

)



Profit/(loss) for the year

4,253


(26,255

)




Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


14.

FIXED ASSET INVESTMENTS - continued



Top One Percent Ltd


Registered office: Estate House, Evesham Street, Redditch, B97 4HP


Nature of business: Software development


%


Class of shares:

holding



Ordinary

39.39


2024

2023


£   

£   



Aggregate capital and reserves

(33,133

)

(12,087

)



Loss for the year

(111,046

)

(188,027

)




15.

DEBTORS



Group


Company


2024

2023

2024

2023


£   

£   

£   

£   



Amounts falling due within one year:



Trade debtors

3,254,695


5,018,918


2,021,014


3,539,476




Amounts owed by participating interests

-


4,146,946


-


4,146,946




Amounts owed by joint ventures

-


30,000


-


30,000




Other debtors

53,706


34,259


53,423


33,691




Corporation tax recoverable

15,909


326,944


15,909


245,237




Deferred tax asset

-


100,525


-


-




Prepayments and accrued income

4,369,972


5,660,624


4,344,131


5,648,081



7,694,282


15,318,216


6,434,477


13,643,431





Amounts falling due after more than one year:



Deferred tax asset

-


504,313


-


504,313





Aggregate amounts

7,694,282


15,822,529


6,434,477


14,147,744





Deferred tax asset


Group


Company


2024

2023

2024

2023


£   

£   

£   

£   



Deferred tax

-


604,838


-


504,313





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


16.

CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR




Group


Company


2024

2023

2024

2023


£   

£   

£   

£   



Trade creditors

594,577


343,061


564,962


325,223




Amounts owed to group undertakings

-


-


3,351,064


8,310,503




Tax

803,029


1,218,425


-


645,129




Social security and other taxes

523,401


492,852


493,300


468,108




VAT

852,025


899,742


822,674


770,311




Other creditors

115,523


104,766


107,193


98,193




Client account

15,394,832


14,265,983


15,394,832


14,265,983




Client bank account

(15,394,832

)

(14,265,983

)

(15,394,832

)

(14,265,983

)



Accrued expenses

4,635,275


3,173,190


4,159,433


2,943,367



7,523,830


6,232,036


9,498,626


13,560,834




17.

CREDITORS: AMOUNTS FALLING DUE AFTER MORE THAN ONE YEAR




Group


Company


2024

2023

2024

2023


£   

£   

£   

£   



Accruals and deferred income

-


1,330,690


-


1,330,690




18.

LEASING AGREEMENTS



Minimum lease payments fall due as follows:



Company


Non-cancellable operating

leases


2024

2023


£   

£   



Within one year

43,092


46,839




Between one and five years

-


43,092



43,092


89,931




19.

PROVISIONS FOR LIABILITIES



Group


Company


2024

2023

2024

2023


£   

£   

£   

£   



Deferred tax

77,257


-


106,411


-





Group


Deferred



tax


£   



Balance at 1 January 2024

(604,838

)



Charge to Income Statement during year

682,095




Balance at 31 December 2024

77,257





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


19.

PROVISIONS FOR LIABILITIES - continued



Company


Deferred



tax


£   



Balance at 1 January 2024

(504,313

)



Charge to Income Statement during year

610,724




Balance at 31 December 2024

106,411





For the group, the closing deferred tax liability is split as follows: timing differences £106,411 liability, less taxable losses of £29,154.



For the company, the closing deferred tax liability is in relation to timing differences of £106,411.



There were also carried forward capital losses of £1,550,290, which have not been provided for as they are not expected to crystallise in the foreseeable future.


20.

CALLED UP SHARE CAPITAL



Allotted, issued and fully paid:


Number:

Class:

Nominal

2024

2023



value:

£   

£   



9,548

Ordinary

1

9,548


9,548




Each share has full rights in the company in respect of voting, dividends and distributions.

21.

RESERVES



Group


Capital



Retained


Share


redemption



earnings


premium


reserve


Totals

£   

£   

£   

£   




At 1 January 2024

14,638,330


549,916


1,313


15,189,559




Profit for the year

5,390,792


5,390,792




Dividends

(2,959,880

)

(2,959,880

)



Joint venture

152


-


-


152




Elimination of capital contribution

reserve from subsidiary

500,000


-


-


500,000




Associate undertaking

(18,699

)

-


-


(18,699

)



At 31 December 2024

17,550,695


549,916


1,313


18,101,924





Liaison Financial Services Limited (Registered number: 06426660)



Notes to the Consolidated Financial Statements - continued

for the year ended 31 December 2024


21.

RESERVES - continued



Company


Capital



Retained


Share


redemption



earnings


premium


reserve


Totals

£   

£   

£   

£   




At 1 January 2024

13,691,811


549,916


1,313


14,243,040




Profit for the year

11,036,512


11,036,512




Dividends

(2,959,880

)

(2,959,880

)



At 31 December 2024

21,768,443


549,916


1,313


22,319,672





22.

PENSION COMMITMENTS



The total pension cost to the money purchase scheme for the year was £475,361 (2023 - £501,093).  The  outstanding contributions at the year end were £154,701 (2023 - £142,329).


23.

DIRECTORS' ADVANCES, CREDITS AND GUARANTEES



During the period dividends were distributed to the directors as follows:



Mr B Thew £1,682,680


Mr A Armitage £9,920


24.

RELATED PARTY DISCLOSURES



Mr B Thew has a controlling interest in Active Non Executive Services Ltd (ANES).  ANES provided the group with strategic marketing consultancy services during the period which amounted to £352,890. As at the year end the balance with  Active Non Executive Services Ltd was £nil (2023 - £nil).


25.

ULTIMATE CONTROLLING PARTY



The controlling party throughout the period was the director B J Thew by virtue of his 57% holding of the issued share capital of the parent company.