Accident Claims Handlers Limited 03877804 false 2024-01-01 2024-12-31 2024-12-31 The principal activity of the company is the sale of used motor vehicles, the handling of insurance claims for motor accidents and the hire of motor vehicles. 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Accident Claims Handlers Limited

Annual Report and Financial Statements
Year Ended 31 December 2024

Registration number: 03877804

 

Accident Claims Handlers Limited

Contents

Company Information

1

Strategic Report

2 to 3

Directors' Report

4

Statement of Directors' Responsibilities

5

Independent Auditor's Report

6 to 9

Statement of Income and Retained Earnings

10

Balance Sheet

11

Statement of Changes in Equity

12

Statement of Cash Flows

13

Notes to the Financial Statements

14 to 28

 

Accident Claims Handlers Limited

Company Information

Directors

Mr M D Savory

Mr M N Savory

Registered office

Hambrook Business Park
The Stream
Hambrook
Bristol
BS16 1RQ

Bankers

National Westminster Bank Plc
740 Waterside Drive
Aztec West
Almondsbury
BS99 5BD

Auditors

PKF Francis Clark
Statutory Auditor90 Victoria Street
Bristol
BS1 6DP

 

Accident Claims Handlers Limited

Strategic Report for the Year Ended 31 December 2024

The directors present their strategic report for the year ended 31 December 2024.

Principal activity

The principal activity of the company is the sale of used motor vehicles, the handling of insurance claims for motor accidents and the hire of motor vehicles.

Fair review of the business

The company performed well in the year to 31 December 2024, with operating profit up 20% on the prior year at £1.15m (2023 - £1.12). The claims management division has had a particularly good year with growing volumes, strong staff performance and implementation of a new IT system playing key roles. The Imola car sales division continued to suffer from a less buoyant used car market, further exasperated by a downward correction in used car prices.

Trading has been strong in 2023 to date across both divisions with strong volumes in claims management and recovery from the correction in used car prices helping Imola. The directors expect this to continue for the foreseeable future and believe the company is well placed to continue to succeed.

The business remains financially resilient with significant cash reserves and a material reduction in loans and borrowings vs 2022. This gives flexibility to invest at the right time in the claims handling hire fleet and to take advantage of stock buying opportunities that arise in the used car market.

Considering the above,the directors have assessed that the Company has adequate resources to continue in operational existence and to meet its financial obligations as they fall due for at least 12 months from the date of signing these financial statements. Accordingly, they adopt the going concern basis in preparing the financial statements.

The company's key financial and other performance indicators during the year were as follows:

Financial KPIs

Unit

2024

2023

ACH turnover

£'000

3,352

2,829

Imola turnover

£'000

9,642

9,947

Gross profit

£'000

2,780

2,006

Gross profit margin

%

21

16

Net profit after tax

£'000

838

782

Net profit margin

%

6

6

Net assets

£'000

6,544

5,855

 

Accident Claims Handlers Limited

Strategic Report for the Year Ended 31 December 2024

Principal risks and uncertainties

The principal risks faced by the Imola division are:

• The availability of used cars at prices which enable a reasonable margin.
• Continued high interest rates limiting the availability of affordable finance for customers.
• Inflationary pressures on parts and repairs.

The principal risks faced by the Claims Handling division are:

• Failure of insurers to pay in reasonable timeframes.
• Legal or Regulatory change.

The company mitigates these risks by keeping cash reserves high (to enable them to absorb later payments by insurers and take advantage of any appropriate availability of used cars when it arises) and by monitoring economic and regulatory trends. The directors will continue to ensure that the range of vehicles and quality of service provided by the company remains relevant to both insurers and consumers.

Approved and authorised by the Board on 30 September 2025 and signed on its behalf by:
 

.........................................
Mr M N Savory
Director

 

Accident Claims Handlers Limited

Directors' Report for the Year Ended 31 December 2024

The directors present their report and the financial statements for the year ended 31 December 2024.

Directors of the company

The directors who held office during the year were as follows:

Mr M D Savory

Mr M N Savory


Financial instruments

Objectives and policies

The company's activities expose it to a number of financial risks, including credit risk, cash flow risk and liquidity risk. The use and nature of financial instruments are determined by the director in the context of trading terms made available to the company and wider group by customers and suppliers, with the objective of securing the liquidity and profitability of the company.

Price risk, credit risk, liquidity risk and cash flow risk

The business' principal financial instruments comprise of bank balances, trade debtors and trade creditors, of which the main purpose is to finance the business operations.

Trade debtors are managed in respect of credit and cash flow risk by regular monitoring of amounts outstanding for both time and credit limits. The amounts in the balance sheet allow for doubtful debt.

Trade creditors liquidity risk is managed by ensuring sufficient funds are available to meet amounts due.

Future developments

The future plans of the business are discussed in the Strategic Report.

Important non adjusting events after the financial period

Directors' liabilities

The directors have assessed that the Company has adequate resources to continue in operational existence and to meet its financial obligations as they fall due for at least 12 months from the date of signing these financial statements. Accordingly, they adopt the going concern basis in preparing the financial statements.

Disclosure of information to the auditors

Each director has taken steps that they ought to have taken as a director in order to make themselves aware of any relevant audit information and to establish that the company's auditors are aware of that information. The directors confirm that there is no relevant information that they know of and of which they know the auditors are unaware.

Approved and authorised by the Board on 30 September 2025 and signed on its behalf by:
 

.........................................
Mr M N Savory
Director

 

Accident Claims Handlers Limited

Statement of Directors' Responsibilities

The directors acknowledge their responsibilities for preparing the Annual Report and the financial statements in accordance with applicable law and regulations.

Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. In preparing these financial statements, the directors are required to:

select suitable accounting policies and apply them consistently;

make judgements and accounting estimates that are reasonable and prudent;

state whether applicable United Kingdom Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; and

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

 

Accident Claims Handlers Limited

Independent Auditor's Report to the Members of Accident Claims Handlers Limited

Opinion

We have audited the financial statements of Accident Claims Handlers Limited (the 'company') for the year ended 31 December 2024, which comprise the Statement of Income and Retained Earnings, Balance Sheet, Statement of Changes in Equity, Statement of Cash Flows, and Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

give a true and fair view of the state of the company's affairs as at 31 December 2024 and of its profit for the year then ended;

have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor responsibilities for the audit of the financial statements section of our report. We are independent of the company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the director's use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the original financial statements were authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The directors are responsible for the other information. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

 

Accident Claims Handlers Limited

Independent Auditor's Report to the Members of Accident Claims Handlers Limited

Opinion on other matter prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

the information given in the Strategic Report and Directors' Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and

the Strategic Report and Directors' Report have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the company and its environment obtained in the course of the audit, we have not identified material misstatements in the Strategic Report and the Directors' Report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or

the financial statements are not in agreement with the accounting records and returns; or

certain disclosures of directors' remuneration specified by law are not made; or

we have not received all the information and explanations we require for our audit.

Responsibilities of directors

As explained more fully in the Statement of Directors' Responsibilities set out on page 5, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so.

Auditor Responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

 

Accident Claims Handlers Limited

Independent Auditor's Report to the Members of Accident Claims Handlers Limited

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

As part of our audit planning we obtained an understanding of the legal and regulatory framework that is applicable to the entity and the sector in which it operates to identify the key laws and regulations affecting the entity. As part of this assessment process we discussed with management the laws and regulations applicable to the company, reviewed certification identified on the company website and other communications and considered findings from previous audits.

The key laws and regulations we identified were Financial Conduct Authority regulation, Health & Safety at Work, General Data Protection Regulations (GDPR) and Employment Law.

We also considered those laws and regulations that have a direct impact on the preparation of the financial statements, primarily Companies Act 2006, Corporation Taxes Acts 2009 & 2010, and the Capital Allowances Act 2001.

We discussed with management how the compliance with these laws and regulations is monitored and discussed policies and procedures in place.

We also identified the individuals who have responsibility for ensuring that the entity complies with laws and regulations and deal with reporting any issues if they arise.

As part of our planning procedures, we assessed the risk of any non-compliance with laws and regulations on the entity’s ability to continue trading and the risk of material misstatement to the financial statements.

Based on this understanding we designed our audit procedures to identify non-compliance with such laws and regulations. Our procedures involved the following:

• Enquiries of management regarding their knowledge of any non-compliance with laws and regulations that could affect the financial statements;
• Reviewed the company policies in place to ensure compliance with the laws and regulations that could affect the financial statements;
• Reviewed legal and professional costs to identify any possible non compliance or legal costs in respect of non compliance;
• Enquiries of the third party service providers with whom the company engages in respect of FCA compliance;
• Examined any regulatory certification and correspondence in relation to the key laws and regulations during the period and after the period;
• Made enquiries of the company Data Protection Officer as to whether there had been any known GDPR breaches or reports in the year and confirmed that Data Protection Policies and ICO certification was in place during the year.

As part of our enquiries we discussed with management whether there have been any known instances, allegations or suspicions of fraud, of which management confirmed there had been none during or after the period.

We also evaluated the risk of fraud through management override. The key risks we identified were incentives relating to the reporting of results to present a favourable position in terms of taxation, and we determined that the principal risks were related to completness in respect of revenue recognition, management override of controls and stock and debtor valuation.

In response to the identified risks, as part of our audit work we:
 

 

Accident Claims Handlers Limited

Independent Auditor's Report to the Members of Accident Claims Handlers Limited

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

As part of our audit planning we obtained an understanding of the legal and regulatory framework that is applicable to the entity and the sector in which it operates to identify the key laws and regulations affecting the entity. As part of this assessment process we discussed with management the laws and regulations applicable to the company, reviewed certification identified on the company website and other communications and considered findings from previous audits.

The key laws and regulations we identified were Financial Conduct Authority regulation, Health & Safety at Work, General Data Protection Regulations (GDPR) and Employment Law.

We also considered those laws and regulations that have a direct impact on the preparation of the financial statements, primarily Companies Act 2006, Corporation Taxes Acts 2009 & 2010, and the Capital Allowances Act 2001.

We discussed with management how the compliance with these laws and regulations is monitored and discussed policies and procedures in place.

We also identified the individuals who have responsibility for ensuring that the entity complies with laws and regulations and deal with reporting any issues if they arise.

As part of our planning procedures, we assessed the risk of any non-compliance with laws and regulations on the entity’s ability to continue trading and the risk of material misstatement to the financial statements.

Based on this understanding we designed our audit procedures to identify non-compliance with such laws and regulations. Our procedures involved the following:

• Enquiries of management regarding their knowledge of any non-compliance with laws and regulations that could affect the financial statements;
• Reviewed the company policies in place to ensure compliance with the laws and regulations that could affect the financial statements;
• Reviewed legal and professional costs to identify any possible non compliance or legal costs in respect of non compliance;
• Enquiries of the third party service providers with whom the company engages in respect of FCA compliance;
• Examined any regulatory certification and correspondence in relation to the key laws and regulations during the period and after the period;
• Made enquiries of the company Data Protection Officer as to whether there had been any known GDPR breaches or reports in the year and confirmed that Data Protection Policies and ICO certification was in place during the year.

As part of our enquiries we discussed with management whether there have been any known instances, allegations or suspicions of fraud, of which management confirmed there had been none during or after the period.

We also evaluated the risk of fraud through management override. The key risks we identified were incentives relating to the reporting of results to present a favourable position in terms of taxation, and we determined that the principal risks were related to completness in respect of revenue recognition, management override of controls and stock and debtor valuation.

In response to the identified risks, as part of our audit work we:
 

• Used data analytics to test journal entries throughout the year, for appropriateness;
• Reviewed estimates and judgements made in the accounts for any indication of bias and challenged assumptions used by management in making the estimates.
• Undertook specific cut-off procedures in respect of revenue recognition

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements. This risk increases the further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial statements as we are less likely to be come aware of instances of non-compliance. The risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

......................................
Robert Whitehead FCCA (Senior Statutory Auditor)
PKF Francis Clark, Statutory Auditor

90 Victoria Street
Bristol
BS1 6DP

30 September 2025

 

Accident Claims Handlers Limited

Statement of Income and Retained Earnings

Year Ended 31 December 2024

Note

2024
£

2023
£

Turnover

3

12,993,944

12,791,161

Cost of sales

 

(10,213,616)

(10,785,375)

Gross profit

 

2,780,328

2,005,786

Administrative expenses

 

(1,640,393)

(919,816)

Other operating income

4

18,695

40,803

Operating profit

5

1,158,630

1,126,773

Other interest receivable and similar income

9

9,234

10,891

Interest payable and similar charges

10

(60,007)

(100,276)

 

(50,773)

(89,385)

Profit before tax

 

1,107,857

1,037,388

Taxation

11

(269,431)

(255,014)

Profit for the financial year

 

838,426

782,374

Retained earnings brought forward

 

5,820,878

5,188,504

Dividends paid

 

(150,000)

(150,000)

Retained earnings carried forward

 

6,509,304

5,820,878

 

Accident Claims Handlers Limited

Balance Sheet

31 December 2024

Note

2024
£

2023
£

Fixed assets

 

Intangible assets

12

29,541

27,072

Tangible assets

13

1,864,398

2,129,280

Investment property

14

320,000

320,000

 

2,213,939

2,476,352

Current assets

 

Stocks

15

1,165,356

1,123,774

Debtors

16

4,283,839

3,310,340

Cash at bank and in hand

 

776,971

1,274,884

 

6,226,166

5,708,998

Creditors: Amounts falling due within one year

18

(1,660,013)

(1,583,576)

Net current assets

 

4,566,153

4,125,422

Total assets less current liabilities

 

6,780,092

6,601,774

Creditors: Amounts falling due after more than one year

18

(187,500)

(608,962)

Provisions for liabilities

21

(48,288)

(136,934)

Net assets

 

6,544,304

5,855,878

Capital and reserves

 

Called up share capital

15,000

15,000

Revaluation reserve

20,000

20,000

Profit and loss account

6,509,304

5,820,878

Shareholders' funds

 

6,544,304

5,855,878

Approved and authorised by the Board on 30 September 2025 and signed on its behalf by:
 

.........................................
Mr M N Savory
Director

Company Registration Number: 03877804

 

Accident Claims Handlers Limited

Statement of Changes in Equity

Year Ended 31 December 2024

Share capital
£

Revaluation reserve
£

Profit and loss account
£

Total
£

At 1 January 2024

15,000

20,000

5,820,878

5,855,878

Profit for the year

-

-

838,426

838,426

Dividends

-

-

(150,000)

(150,000)

At 31 December 2024

15,000

20,000

6,509,304

6,544,304

Share capital
£

Revaluation reserve
£

Profit and loss account
£

Total
£

At 1 January 2023

15,000

20,000

5,188,504

5,223,504

Profit for the year

-

-

782,374

782,374

Dividends

-

-

(150,000)

(150,000)

At 31 December 2023

15,000

20,000

5,820,878

5,855,878

Included within the Profit and Loss reserve in 2024 is £200,000 in respect of non-distributable profits arising from fair value gains on investment property.

 

Accident Claims Handlers Limited

Statement of Cash Flows

Year Ended 31 December 2024

Note

2024
£

2023
£

Cash flows from operating activities

Profit for the year

 

838,426

782,374

Adjustments to cash flows from non-cash items

 

Depreciation and amortisation

5

401,091

521,939

Profit on disposal of tangible assets

(102,047)

(168,803)

Finance income

9

(7,655)

(10,891)

Finance costs

10

60,007

100,276

Corporation tax

 

269,431

255,014

 

1,459,253

1,479,909

Working capital adjustments

 

Increase in stocks

15

(41,582)

(222,844)

Increase in trade debtors

16

(775,586)

(242,110)

Increase/(decrease) in trade creditors

18

197,601

(292,292)

Cash generated from operations

 

839,686

722,663

Income taxes paid

11

(232,825)

(180,813)

Net cash flow from operating activities

 

606,861

541,850

Cash flows from investing activities

 

Interest received

9

7,655

10,891

Acquisitions of tangible assets

(426,893)

(662,015)

Proceeds from sale of tangible assets

 

395,796

362,391

Acquisition of intangible assets

12

(5,534)

(14,166)

Net cash flows from investing activities

 

(28,976)

(302,899)

Cash flows from financing activities

 

Interest paid

10

(60,007)

(100,276)

Repayment of bank borrowing

 

(865,791)

(833,049)

Dividends paid

(150,000)

(150,000)

Net cash flows from financing activities

 

(1,075,798)

(1,083,325)

Net decrease in cash and cash equivalents

 

(497,913)

(844,374)

Cash and cash equivalents at 1 January

 

1,274,884

2,119,258

Cash and cash equivalents at 31 December

 

776,971

1,274,884

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

1

General information

The company is a private company limited by share capital, incorporated in England and Wales.

The address of its registered office is:
Hambrook Business Park
The Stream
Hambrook
Bristol
BS16 1RQ
United Kingdom

These financial statements were authorised for issue by the Board on 30 September 2025.

2

Accounting policies

Summary of significant accounting policies and key accounting estimates

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Statement of compliance

These financial statements were prepared in accordance with Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland'.

Basis of preparation

These financial statements have been prepared using the historical cost convention except that as disclosed in the accounting policies certain items are shown at fair value.

Going concern

The directors have assessed that the Company has adequate resources to continue in operational existence and to meet its financial obligations as they fall due for at least 12 months from the date of signing these financial statements. Accordingly, they adopt the going concern basis in preparing the financial statements.

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

Key judgements and sources of estimation uncertainty

In the application of the company's accounting policies management is required to make judgements, estimates and assumptions about the carrying values of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. The critical judgements made by management that have a significant effect on the amounts recognised in the financial statements are described below.

Certain of the company’s freehold property is accounted for as investment property and held at market value on the balance sheet in accordance with FRS 102 section 16, with changes in market value being recognised in profit and loss for the year. Such market valuation involves significant estimation and the directors have engaged Avison Young (UK) Limited surveyors to undertake an independent valuation process which supports the directors valuation as at 31 December 2024. The carrying value of investment property as at 31 December 2024 was £320,000 (2023 - £320,000).

Included within the balance sheet are provisions in respect of both bad debts and credit notes anticipated to be raised subsequent to the year end. These provisions arise from the judgement that is required to be made in respect of the claims management process fees billed, the recovery of which can extend over a number of accounting periods as claims are settled between customers and their insurers. The directors have reviewed the status of all unrecovered trade debtors included in the accounts as at 31 December 2023 and have made a judgement in each case on the likelihood of the debt being recovered or a credit note needing to be raised. This assessment is based upon the point in the claims process the debt has reached as well as the underlying information relating to that claim. The aggregate value of provisions against the year end trade debtors was £873,873 (2023 - £399,794).

In common with many entities within the claims handling sector, the company is subject to regulations in respect of both data protection and insurance intermediary advisory services. The directors are not aware of any regulatory breaches in the year ended 31 December 2024 which could give rise to any fines, penalties or restriction of trading activities. There is £Nil (2023 - £Nil) provision included in the financial statements in respect of regulatory matters.

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

Revenue recognition

Revenue comprises the fair value of the consideration received or receivable for the sale of goods and provision of services in the ordinary course of the company’s activities. Turnover is shown net of value added tax, returns, rebates and discounts and after eliminating sales within the company.

Vehicle sales revenue is recognised at the point of delivery.

Insurance claims management revenue is recognised at the end of the claims process once the amount of revenue can be reliably measured.

Income relating to vehicle hire is recognised evenly across the period of hire.

Government grants

Government grants receivable comprises monetary assistance received from the government, government agencies and similar bodies whether local or national. Grants receivable as compensation for expenses or losses already incurred, or for the purpose of giving immediate financial support to the entity with no future related costs, is recognised in income in the period in which it becomes receivable.

Grants are recognised when there is reasonable assurance that:
- The entity will adhere to the conditions which are attached to the grant, and
- The grant will be received.

Tax

Tax is recognised in profit or loss, except that a change attributable to an item of income or expense recognised as other comprehensive income is also recognised directly in other comprehensive income.

The current corporation tax charge is calculated on the basis of tax rates and laws that have been enacted or substantively enacted by the reporting date in the countries where the company operates and generates taxable income.

Deferred tax is recognised on all timing differences at the balance sheet date unless indicated below. Timing differences are differences between taxable profits and the results as stated in the profit and loss account and other comprehensive income. Deferred tax is determined using tax rates and laws that have been enacted or substantively enacted by the reporting date.

The carrying amount of deferred tax assets are reviewed at each reporting date and a valuation allowance is set up against deferred tax assets so that the net carrying amount equals the highest amount that is more likely than not to be recovered based on current or future taxable profit.

Tangible assets

Tangible assets are stated in the balance sheet at cost, less any subsequent accumulated depreciation and subsequent accumulated impairment losses.

The cost of tangible assets includes directly attributable incremental costs incurred in their acquisition and installation.

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

Depreciation

Depreciation is charged so as to write off the cost of assets, other than land and properties under construction over their estimated useful lives, as follows:

Asset class

Depreciation method and rate

Freehold buildings

2% straight line

Office equipment

15% reducing balance

Motor vehicles

25% reducing balance

Property Improvements

10% straight line

Investment property

Investment property is carried at fair value, derived from the current market prices for comparable real estate using observable market prices, adjusted if necessary for any difference in the nature, location or condition of the specific asset. Changes in fair value are recognised in profit or loss.

Intangible assets

Intangible assets are stated in the balance sheet at cost, less any subsequent accumulated amortisation and subsequent accumulated impairment losses.

Amortisation

Amortisation is provided on intangible assets so as to write off the cost, less any estimated residual value, over their useful life as follows:

Asset class

Amortisation method and rate

Goodwill

25% straight line

Registration marks

10% reducing balance

Stocks

Stocks are stated at the lower of cost and estimated selling price less costs to complete and sell. Cost is determined using the first-in, first-out (FIFO) method.

At each reporting date, stocks are assessed for impairment. If stocks are impaired, the carrying amount is reduced to its selling price less costs to complete and sell; the impairment loss is recognised immediately in profit or loss.

Leases

Leases in which substantially all the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases are charged to profit or loss on a straight-line basis over the period of the lease.

Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee.

Assets held under finance leases are recognised at the lower of their fair value at inception of the lease and the present value of the minimum lease payments. These assets are depreciated on a straight-line basis over the shorter of the useful life of the asset and the lease term. The corresponding liability to the lessor is included in the balance sheet as a finance lease obligation.

Lease payments are apportioned between finance costs in the profit and loss account and reduction of the lease obligation so as to achieve a constant periodic rate of interest on the remaining balance of the liability.

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

Defined contribution pension obligation

A defined contribution plan is a pension plan under which fixed contributions are paid into a pension fund and the company has no legal or constructive obligation to pay further contributions even if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods.

Contributions to defined contribution plans are recognised as employee benefit expense when they are due. If contribution payments exceed the contribution due for service, the excess is recognised as a prepayment.

Financial instruments

Classification
The company holds the following financial instruments:

• Short term trade and other debtors and creditors;
• Bank loans; and
• Cash and bank balances.

All financial instruments are classified as basic.

 Recognition and measurement
The company has chosen to apply the recognition and measurement principles in FRS102.

Financial instruments are recognised when the company becomes party to the contractual provisions of the instrument and derecognised when in the case of assets, the contractual rights to cash flows from the assets expire or substantially all the risks and rewards of ownership are transferred to another party, or in the case of liabilities, when the company’s obligations are discharged, expire or are cancelled.

Except for bank loans, such instruments are initially measured at transaction price, including transaction costs, and are subsequently carried at the undiscounted amount of the cash or other consideration expected to be paid or received, after taking account of impairment adjustments.

Bank loans are initially measured at transaction price, including transaction costs, and are subsequently carried at amortised cost using the effective interest method.

3

Turnover

The analysis of the company's Turnover for the year from continuing operations in the UK is as follows:

2024
£

2023
£

Sale of goods

9,625,210

9,947,936

Rendering of services

3,368,734

2,829,225

Other revenue

-

14,000

12,993,944

12,791,161

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

4

Other operating income

The analysis of the company's other operating income for the year is as follows:

2024
£

2023
£

Rental income

14,483

26,606

Other operating income

4,212

14,197

18,695

40,803

5

Operating profit

Arrived at after charging/(crediting)

2024
£

2023
£

Depreciation expense

398,026

520,510

Amortisation expense

3,065

1,429

6

Staff costs

The aggregate payroll costs (including directors' remuneration) were as follows:

2024
£

2023
£

Wages and salaries

763,181

683,596

Social security costs

74,127

83,622

Pension costs, defined contribution scheme

12,640

11,292

Other employee expense

15,359

14,068

865,307

792,578

The average number of persons employed by the company (including directors) during the year, analysed by category was as follows:

2024
No.

2023
No.

Sales, administration and support

19

19

19

19

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

7

Directors' remuneration

The directors' remuneration for the year was as follows:

2024
£

2023
£

Remuneration

209,915

186,500

In respect of the highest paid director:

2024
£

2023
£

Remuneration

149,486

94,172

8

Auditor's remuneration

2024
£

2023
£

Audit of the financial statements

22,140

19,360

Audit of the financial statements

22,140

19,360


 

9

Other interest receivable and similar income

2024
£

2023
£

Interest income on bank deposits

9,234

10,891

10

Interest payable and similar expenses

2024
£

2023
£

Interest on bank overdrafts and borrowings

30,003

36,591

Interest on obligations under finance leases and hire purchase contracts

30,004

63,685

60,007

100,276

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

11

Taxation

Tax charged/(credited) in the profit and loss account

2024
£

2023
£

Current taxation

UK corporation tax

336,450

234,405

Deferred taxation

Arising from origination and reversal of timing differences

(67,019)

20,609

Tax expense in the income statement

269,431

255,014

The tax on profit before tax for the year is higher than the standard rate of corporation tax in the UK (2023 - higher than the standard rate of corporation tax in the UK) of 25% (2023 - 25%).

The differences are reconciled below:

2024
£

2023
£

Profit before tax

1,107,857

1,037,388

Corporation tax at standard rate

276,964

259,347

Decrease in UK and foreign current tax from adjustment for prior periods

(12,348)

-

Tax increase/(decrease) from effect of capital allowances and depreciation

2,159

(50,559)

Effect of expense not deductible in determining taxable profit (tax loss)

3,556

9,665

Further item of tax (decrease)/increase

(900)

36,561

Total tax charge

269,431

255,014

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

12

Intangible assets

Goodwill
 £

Software costs
 £

Registration marks
 £

Total
£

Cost or valuation

At 1 January 2024

135,038

14,166

51,162

200,366

Additions acquired separately

-

5,534

-

5,534

At 31 December 2024

135,038

19,700

51,162

205,900

Amortisation

At 1 January 2024

135,038

-

38,256

173,294

Amortisation charge

-

1,771

1,294

3,065

At 31 December 2024

135,038

1,771

39,550

176,359

Carrying amount

At 31 December 2024

-

17,929

11,612

29,541

At 31 December 2023

-

14,166

12,906

27,072

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

13

Tangible assets

Land and buildings
£

Office equipment
 £

Motor vehicles
 £

Total
£

Cost or valuation

At 1 January 2024

480,866

91,724

2,736,812

3,309,402

Additions

-

14,846

412,047

426,893

Disposals

-

-

(464,129)

(464,129)

At 31 December 2024

480,866

106,570

2,684,730

3,272,166

Depreciation

At 1 January 2024

121,652

58,093

1,000,377

1,180,122

Charge for the year

8,637

5,788

383,601

398,026

Eliminated on disposal

-

-

(170,380)

(170,380)

At 31 December 2024

130,289

63,881

1,213,598

1,407,768

Carrying amount

At 31 December 2024

350,577

42,689

1,471,132

1,864,398

At 31 December 2023

359,214

33,631

1,736,435

2,129,280


 

Assets held under finance leases and hire purchase contracts

The net carrying amount of tangible assets includes the following amounts in respect of assets held under finance leases and hire purchase contracts:

 

2024
£

2023
£

Motor vehicles

-

875,844

     

14

Investment properties

2024
£

At 1 January 2021

320,000

At 31 December 2021

320,000

Freehold investment property of £320,000 (2023 - £320,000) is included within investment properties.

The investment property was valued in July 2024 by David James and Partners Limited, who are independent of the company and have experience of valuing similar properties. If accounted for under the historic cost convention, the properties would be measured at £120,000.

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

15

Stocks

2024
£

2023
£

Motor vehicles

1,165,356

1,123,774

16

Debtors

2024
£

2023
£

Trade debtors

2,401,130

2,476,045

Other debtors

1,524,103

396,234

Prepayments

358,606

438,061

4,283,839

3,310,340

The total impairment charge for the year in respect of doubtful trade debtors was £647,367 (2023 - £475,791).

17

Cash and cash equivalents

2024
£

2023
£

Cash on hand

186

788

Cash at bank

776,785

1,274,096

776,971

1,274,884

18

Creditors

Note

2024
£

2023
£

Due within one year

 

Loans and borrowings

19

150,000

594,329

Trade creditors

 

408,459

253,191

Social security and other taxes

 

327,023

291,012

Outstanding defined contribution pension costs

 

-

2,966

Other creditors

 

25,202

2,309

Accruals

 

191,758

205,364

Corporation tax

 

557,571

234,405

 

1,660,013

1,583,576

Due after one year

 

Loans and borrowings

19

187,500

608,962

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

19

Loans and borrowings

Non-current loans and borrowings

2024
£

2023
£

Bank borrowings

187,500

337,500

Hire purchase contracts

-

271,462

187,500

608,962

Current loans and borrowings

2024
£

2023
£

Bank borrowings

150,000

150,000

Hire purchase contracts

-

444,329

150,000

594,329

Bank borrowings

Bank borrowing is denominated in UK sterling with a nominal interest rate of 1.88% over Base Rate percentage, and the final instalment is due on 22 March 2027. The carrying amount at year end is £337,500 (2023 - £487,500).

These bank borrowings are guaranteed by government under the Business Interruption Loan Scheme and is secured against the assets of the company under a fixed and floating charge.

Hire purchase

Hire purchase liabilities included within current and non-current creditors totalling £Nil (2023 - £715,792) were secured on the motor vehicles to which they relate. Interest was payable at a rate of 2.6% over NatWest Base Rate percentage, on the capital amount.

20

Obligations under leases and hire purchase contracts

Operating leases

The total of future minimum lease payments is as follows:

2024
£

2023
£

Not later than one year

40,664

-

Later than one year and not later than five years

34,752

-

75,416

-

The amount of non-cancellable operating lease payments recognised as an expense during the year was £10,166 (2023 - £Nil).

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

21

Deferred tax

Deferred tax
£

Total
£

At 1 January 2024

136,934

136,934

Additional provisions

(88,646)

(88,646)

At 31 December 2024

48,288

48,288

22

Pension schemes

Defined contribution pension scheme

The company operates a defined contribution pension scheme. The pension cost charge for the year represents contributions payable by the company to the scheme and amounted to £12,640 (2023 - £11,292).

Contributions totalling £Nil (2023 - £2,966) were payable to the scheme at the end of the year and are included in creditors.

23

Share capital

Allotted, called up and fully paid shares

2024

2023

No.

£

No.

£

Ordinary A shares of £1 each

12,000

12,000

12,000

12,000

Ordinary B shares of £1 each

3,000

3,000

3,000

3,000

15,000

15,000

15,000

15,000

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

24

Net debt

At 1 January 2024

Cash flow

Other non cash changes

At 31 December 2024

£

£

£

£

Cash at bank and on hand

1,274,884

(497,913)

-

776,971

Cash and cash equivalents

1,274,884

(497,913)

-

776,971

Finance leases due within one year

(444,329)

474,333

(30,004)

-

Finance leases due after one year

(271,462)

271,462

-

-

Short term borrowings

(150,000)

180,003

(180,003)

(150,000)

Long term borrowings

(337,500)

150,000

(187,500)

Net debt

71,593

427,885

(60,007)

439,471

25

Related party transactions

Transactions with directors

2024

At 1 January 2024
£

Advances to director
£

Repayments by director
£

At 31 December 2024
£

Director 1

Loan account

(148,718)

(822,996)

213,715

(757,999)

Director 2

Loan account

(72,441)

(261,767)

87,500

(246,708)

2023

At 1 January 2023
£

Advances to director
£

Repayments by director
£

At 31 December 2023
£

Director 1

Loan account

(212,064)

(152,910)

216,256

(148,718)

Director 2

Loan account

66,256

(213,697)

75,000

(72,441)

The advances were unsecured, interest free and repayable on demand.
During the year the company paid dividends of £150,000 (2023 - £150,000) to its directors.

 

Accident Claims Handlers Limited

Notes to the Financial Statements

Year Ended 31 December 2024

Summary of transactions with other related parties

At the year end the company was owed £67,264 (2023 - £67,264) by a close family member of the directors. The balance is interest free and repayable on demand.

During the year the company made purchases for goods and services of £6,000 (2023 - £21,426) from a company owned and run by a close family member of the directors. The balance due to this company at the year end was £67,264 (2022 - £67,264).