We support professionals, adults, children, parents, and families through a whole-system approach. We recognise that individuals exist within complex ecosystems, and lasting change happens when we address the wider influences that affect health, wellbeing, and progress, creating a stable foundation to build upon. Our work includes group workshops, structured courses, and 1:1 support, all designed to build confidence, resilience, and self-awareness. We provide support to children, parents, and adults, recognising that while parents may need help navigating family life and supporting their children, other adults may be seeking support with emotional wellbeing, confidence, navigating neurodiversity, or redefining what they want their health, wellbeing, and future to look like. Our team offers tailored support across a wide range of areas, including coaching and mentoring, therapeutic and psycho-educative programmes, healthy relationships, domestic abuse recovery, systemic family work, counselling and psychotherapy, and opportunities to connect with a supportive community. We work with anyone ready to make a positive change, especially those who are unsure where to begin or need someone to walk alongside them as they take the first steps. By identifying and addressing both personal and systemic barriers, we help individuals move forward and create sustainable, long-term impact. In the heart of a residential area, we a key part of the local community, providing a safe place, sense of community and belonging, built upon relationships. Our service enables individuals to develop a toolkit of techniques and strategies to lay solid foundations in order to develop self-awareness, communication and resilience, promoting mental wellness in order to approach life with greater confidence, resilience and stability. Our achievements From the end of 2023 into 2024, we worked to submit a funding bid, which we were pleased to secure; providing vital stability for our service and centre for the next three years. This year, we dedicated time to reflection, re-evaluation, and strategic adaptation. In partnership with Liverpool University, we examined our business model, our reach, and ways to reduce reliance on funding by developing more sustainable revenue streams. This intentional pause gave us the opportunity to take a closer look at our service model, the communities we serve, and the direction we wish to pursue. Throughout the year, we have approached this as a thoughtful period of transition realigning with our core values and reaffirming our commitment to the communities we are most passionate about. In the process, we have also explored fresh, sustainable income opportunities. This transition also opened the door to strengthening our relationship with Lifelong Learning. We have since established firmer delivery partnerships, embedding the provision of Teaching Assistant and Psychology qualifications into our offer. This has enabled us to continue supporting our clients in meaningful ways, helping them to build skills, confidence, and pathways into further education or employment. We introduced a more accessible and inclusive affordability model, offering subsidised support to working families who often fall through the gaps, unable to access private or fully funded services and often unable to engage with traditional 9–5 provision. This has allowed us to meet the needs of those who are frequently overlooked by mainstream systems, whilst looking at being more independent and sustainable as an organisation, less reliant upon funding. We invested significant time and energy into the successful launch of our recent funding bid, which has enabled us to reach a broader client base through diverse community channels. Alongside this, we have continued to develop new programmes and gain greater clarity around the strategic direction of our organisation. A key milestone was the qualification of our Trainee Psychotherapist, who has now joined us as an Associate Practitioner. She has established a strong client base and is working toward building her own practice, marking an important step in our commitment to nurturing talent and growing professional capacity. Our team of associates has also expanded and strengthened over the past year. We have begun exploring collaborative projects aimed at reaching wider audiences, particularly individuals who may not typically access community-based support, however seek many of the services. While our services do not operate as a private only entity, we remain committed to offering high-quality, values-led provision that remains accessible to all, regardless of financial background. Our Impact The impact of our work over the past year has been wide-ranging, with clear benefits for individuals, families, and the wider community. Key outcomes include: Supported children, parents, adults, and professionals through a whole-system approach that addresses personal and systemic barriers. Delivered workshops, courses, and 1:1 support to build resilience, confidence, and self-awareness. Provided a safe, community-based hub fostering belonging and connection. Introduced an inclusive affordability model to reach those falling through service gaps. Partnered with Lifelong Learning to embed qualifications, creating clear routes into education and employment. Secured three years of core funding and developed more sustainable revenue streams. Expanded our team, nurtured new practitioners, and strengthened community partnerships. Increased service delivery capacity at our Centre A comprehensive, integrated approach to support, reducing the need to retell their story Bespoke support tailored to individual needs, helping clients overcome barriers to access Improved health outcomes and reduced GP contact Greater self-awareness and self-management of health and well-being Reduction in workplace absenteeism Improved access to mental health support for young people Trauma-informed counselling services Neuro Diversity Services supporting those in education and employment Responsive support for families who do not reach threshold for other services Development of our healthy relationships programme and couples coaching Increased coping strategies for those managing mental health challenges Reduced social isolation and the development of peer support networks Collaboration with local Rotary Club Successful engagement with harder-to-reach adults through flexible online services Streamlined referral pathways to other voluntary and third sector organisations

Our stakeholders include service users, staff, local community members, partner organisations, funders, and strategic partners such as Liverpool University and Lifelong Learning. We consult through surveys, focus groups, informal discussions, partnership meetings, and community engagement. Feedback has informed key changes, including an inclusive affordability model to reach working families, expanded online services for harder-to-reach adults, and enhanced trauma-informed practice. We have developed qualifications delivered by Lifelong Learning, increased neurodiversity support, adapted sessions for accessibility, and expanded peer support and community hub activities, ensuring our services remain responsive, inclusive, and aligned with stakeholder needs.

Remuneration as per the following was paid to the Directors in the year through salary; Claire Owens £36,000 and Victoria Leary £3,623.26.

No transfer of assets other than for full consideration