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Registered number:
FOR THE PERIOD ENDED 31 DECEMBER 2024
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NDH GROUP HOLDINGS LIMITED
CONTENTS
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NDH GROUP HOLDINGS LIMITED
COMPANY INFORMATION
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NDH GROUP HOLDINGS LIMITED
GROUP STRATEGIC REPORT
FOR THE PERIOD ENDED 31 DECEMBER 2024
The directors present their strategic review on the group and the company for the period ended 31 December 2024.
The principal activity of the company during the year was that of a holding company. The group is focused on delivering high-quality outsourced customer experience and digital services, further strengthening its position in the market.
The company was incorporated on 11 July 2023 and pursuant to a group reorganisation became the new holding company for the ATM Group.
Over the past period the group has made strong progress against 3 key strategic priorities: Stabilisation of core trading activities – The realignment of key revenue sources in the previous year has provided a solid foundation for reinforcing relationships with significant clients. This has strengthened the group's position and improved client engagement across core markets. We have successfully diversified both revenue streams and delivery locations, significantly reducing dependency on the UK market amid ongoing economic challenges. This positions the group to better access and capitalise on future growth opportunities in international markets. Optimising the group structure – A major milestone during the period was the acquisition of the remaining shareholding in SA Commercial (Pty) Ltd, South Africa. This added a reputable and profitable business to our portfolio, while enhancing our nearshore operational capabilities. Additional strategic initiatives have broadened the group's service offering and market presence, resulting in a more diversified and agile organisation. In Q4 2024, the wider group was rebranded as ATM Group, reinforcing our profile as an international solutions provider. Maintaining a robust balance sheet – We closed the reporting period with net current assets of £2.30 million and shareholders’ funds attributable to the group of £4.71 million. These strong financials are supported by a 32% increase in revenue and a 21.7% improvement in operating profit. Our ongoing expansion continues to be funded through internally generated cash, with no additional debt incurred during the period.
The sectors in which the ATM Group operates continue to offer highly attractive growth opportunities. Rising demand for value creation, sales optimisation, cost efficiency, and digital transformation is driving momentum across our core markets.
As businesses increasingly seek strategic partners to enhance customer experience, streamline processes, and deploy technology-enabled solutions, we see significant potential to expand our footprint and deliver value. Our differentiated service offerings, designed to ensure certainty of outcomes, position us well to benefit from the ongoing shift toward outsourcing and shared services. This creates a strong pipeline for sustainable growth in the years ahead.
Despite ongoing global economic uncertainties and fluctuating consumer sentiment, the Directors remain confident that the strategic measures implemented to enhance both our managed and digital services offerings within a robust operational delivery framework position the business well for the future.
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NDH GROUP HOLDINGS LIMITED
GROUP STRATEGIC REPORT (CONTINUED)
FOR THE PERIOD ENDED 31 DECEMBER 2024
Principal risks and uncertainties (continued)
The group’s financial instruments including debtors, cash at bank, and creditors form a core part of our operations and present minimal financial risk. Our strong financial position enables us to maintain favourable terms with key suppliers and credit partners. Healthy cash reserves have been sustained over the period, supported by banking partners. The Directors continue to closely monitor working capital, with financial risk management overseen directly by the Board and executed through established policies within the finance department. Specific guidelines ensure effective credit risk management. Client Risk - maintaining the integrity of client relationships is vital for ongoing success. Credit Risk - stringent credit checks are applied to potential clients before service commencement, coupled with ongoing credit limit reviews. Liquidity and Cash Flow Risk - the group maintains sufficient liquidity for operational needs, with monthly cash flow reports reviewed by the Directors to manage opportunities and risks. Price Risk - all expenditure requires management authorisation to ensure cost efficiency. Data and Compliance Risk - the group actively manages risks related to ransomware and IT security through up-to-date software, firewall enforcement, and regular backups. Compliance with the Data Protection Act 2018 and UK GDPR is maintained rigorously to safeguard customer data and uphold the group’s reputation.
We recognise that a strong organisational culture and shared values are vital to delivering exceptional customer experiences. Our employees are central to fulfilling this commitment.
As a responsible employer, we are committed to fair pay, equitable benefits, and prioritising the health, safety, and well-being of our workforce. During the period, we continued to invest in ESG initiatives across the Group, with a long-term focus on impact sourcing and carbon neutrality. Our results align with our financial targets and demonstrate the resilience of our business within a challenging trading environment.
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NDH GROUP HOLDINGS LIMITED
GROUP STRATEGIC REPORT (CONTINUED)
FOR THE PERIOD ENDED 31 DECEMBER 2024
Our non-financial KPIs are primarily focused on developing and optimising performance for our client partnerships including those for service quality, digital containment and customer value creation being our primary drivers.
Brand awareness and the group profile remain strong, supported by high customer and supplier loyalty. These indicators are also tracked across all business areas to ensure continuous improvement and strategic alignment.
The Board is satisfied with the progress made during the period and the group’s solid financial position. The strategic initiatives underway, combined with disciplined financial management and operational excellence, place the business on a firm footing to pursue its growth ambitions.
This report was approved by the board and signed on its behalf.
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NDH GROUP HOLDINGS LIMITED
DIRECTORS' REPORT
FOR THE PERIOD ENDED 31 DECEMBER 2024
The directors present their report and the financial statements for the period ended 31 December 2024.
The company was incorporated on 11 July 2023 and persuant to a group reorganisation became the new holding company for the subsidiaries outlined in note 2.2. The group financial statements have been prepared on the merger accounting basis as if the group had always existed. Accordingly, the group financial statements have been drawn up for the period ended 31 December 2024 and comparative information of the group has been provided for the year ended 31 July 2023.
The profit for the period, after taxation and minority interests, amounted to £1,435,555 (2023 - £788,057).
The directors do not recommend payment of a final dividend.
Prior to the group reorganisation completed via a share-for-share exchange, AT Management Limited declared and paid dividends to its former shareholders. These dividends were paid out of distributable reserves and occurred before the share-for-share exchange.
The directors who served during the period were:
As permitted by Section 414c(11) of the Companies Act 2006, the directors have elected to disclose information required to be in the directors' report by Schedule 7 of the 'Large and Medium-sized Companies and Group (Accounts and Reports) Regulations 2008', in the strategic report.
There have been no significant events affecting the group since the period end.
This report was approved by the board and signed on its behalf.
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NDH GROUP HOLDINGS LIMITED
DIRECTORS' RESPONSIBILITIES STATEMENT
FOR THE PERIOD ENDED 31 DECEMBER 2024
The directors are responsible for preparing the group strategic report, the directors' report and the consolidated financial statements in accordance with applicable law and regulations.
Company law requires the directors to prepare financial statements for each financial period. Under that law the directors have elected to prepare the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland'. Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and the group and of the profit or loss of the group for that period.
In preparing these financial statements, the directors are required to:
∙select suitable accounting policies for the group's financial statements and then apply them consistently;
∙make judgments and accounting estimates that are reasonable and prudent;
∙state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements;
∙prepare the financial statements on the going concern basis unless it is inappropriate to presume that the group will continue in business.
The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and the group and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
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NDH GROUP HOLDINGS LIMITED
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF NDH GROUP HOLDINGS LIMITED
FOR THE PERIOD ENDED 31 DECEMBER 2024
We have audited the financial statements of NDH Group Holdings Limited (the 'parent company') and its subsidiaries (the 'group') for the period ended 31 December 2024, which comprise the consolidated profit and loss account, the consolidated statement of comprehensive income, the consolidated balance sheet, the company balance sheet, the consolidated statement of changes in equity, the company statement of changes in equity and the consolidated statement of cash flows and the notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland' (United Kingdom Generally Accepted Accounting Practice).
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, including the Financial Reporting Council's Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's or the parent company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.
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NDH GROUP HOLDINGS LIMITED
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF NDH GROUP HOLDINGS LIMITED (CONTINUED)
FOR THE PERIOD ENDED 31 DECEMBER 2024
The other information comprises the information included in the Annual Report other than the financial statements and our auditor's report thereon. The directors are responsible for the other information contained within the Annual Report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.
We have nothing to report in this regard.
In our opinion, based on the work undertaken in the course of the audit:
∙the information given in the group strategic report and the directors' report for the financial period for which the financial statements are prepared is consistent with the financial statements; and
∙the group strategic report and the directors' report have been prepared in accordance with applicable legal requirements.
In the light of the knowledge and understanding of the group and the parent company and its environment obtained in the course of the audit, we have not identified material misstatements in the group strategic report or the directors' report.
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NDH GROUP HOLDINGS LIMITED
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF NDH GROUP HOLDINGS LIMITED (CONTINUED)
FOR THE PERIOD ENDED 31 DECEMBER 2024
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these Group financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:
∙the engagement partner ensured that the engagement team collectively had the appropriate competence, capabilities and skills to identify or recognise non-compliance with applicable laws and regulations;
∙we identified the laws and regulations applicable to the group and company through discussions with directors and other management, and from our commercial knowledge and experience of the telecommunications sector;
∙we focused on specific laws and regulations which we considered may have a direct material effect on the financial statements or the operations of the company, including the Companies Act 2006 and taxation legislation;
∙we assessed the extent of compliance with the laws and regulations identified above through making enquiries of management and inspecting legal correspondence; and
∙identified laws and regulations were communicated within the audit team regularly and the team remained alert to instances of non-compliance throughout the audit.
We assessed the susceptibility of the company’s financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by:
∙making enquiries of management as to where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud; and
∙considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and regulations.
To address the risk of fraud through management bias and override of controls, we:
∙performed analytical procedures to identify any unusual or unexpected relationships;
∙tested a sample of journal entries to identify unusual transactions;
∙assessed whether judgements and assumptions made in determining the accounting estimates set out in note 3 were indicative of potential bias; and
∙investigated the rationale behind significant or unusual transactions.
In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to:
∙agreeing financial statement disclosures to underlying supporting documentation;
∙reading the minutes of meetings of those charged with governance;
∙enquiring of management as to actual and potential litigation and claims; and
∙reviewing correspondence with HM Revenue and Customs.
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NDH GROUP HOLDINGS LIMITED
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF NDH GROUP HOLDINGS LIMITED (CONTINUED)
FOR THE PERIOD ENDED 31 DECEMBER 2024
Auditor's responsibilities for the audit of the financial statements (continued)
Our risk assessment findings for both non-compliance with laws and regulations and the susceptibility of the group’s financial statements to material misstatement arising from fraud were communicated with component auditors so that they could include them within their own risk assessment procedures and include, where appropriate audit procedures in response to such risks in their work.
There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any. Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion. A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.
This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members, as a body, for our audit work, for this report, or for the opinions we have formed.
for and on behalf of
Chartered Accountants
Statutory Auditor
16 Great Queen Street
Covent Garden
WC2B 5AH
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NDH GROUP HOLDINGS LIMITED
CONSOLIDATED PROFIT AND LOSS ACCOUNT
FOR THE PERIOD ENDED 31 DECEMBER 2024
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NDH GROUP HOLDINGS LIMITED
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
FOR THE PERIOD ENDED 31 DECEMBER 2024
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NDH GROUP HOLDINGS LIMITED
CONSOLIDATED BALANCE SHEET
AS AT 31 DECEMBER 2024
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NDH GROUP HOLDINGS LIMITED
CONSOLIDATED BALANCE SHEET (CONTINUED)
AS AT 31 DECEMBER 2024
The financial statements were approved and authorised for issue by the board and were signed on its behalf by:
The notes on pages 21 to 44 form part of these financial statements.
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NDH GROUP HOLDINGS LIMITED
COMPANY BALANCE SHEET
AS AT 31 DECEMBER 2024
The financial statements were approved and authorised for issue by the board and were signed on its behalf by:
The notes on pages 21 to 44 form part of these financial statements.
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CONSOLIDATED STATEMENT OF CHANGES IN EQUITY (CONTINUED)
FOR THE PERIOD ENDED 31 DECEMBER 2024
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NDH GROUP HOLDINGS LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE PERIOD ENDED 31 DECEMBER 2024
The Verity Centre (15) Limited (CRN: 13236462) and ATM Group Digital Services Ltd (formerly SA Comm UK Ltd) (CRN: 10257235) have taken the exemption available in Section 479A of the Companies Act 2006 from having their individual accounts audited. The guarantees given by the parent undertaking under Section 479A of the Act are disclosed in note 26.
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NDH GROUP HOLDINGS LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE PERIOD ENDED 31 DECEMBER 2024
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NDH GROUP HOLDINGS LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE PERIOD ENDED 31 DECEMBER 2024
The bank loan is secured by a guarantee pledged by a director, which is limited to £175,500 in favour of one of the subsidiaries bankers. In addition this is supported by a fixed and floating charge over the assets of the relevant subsidiary undertaking.
The interest on the bank loan is charged at 3.99% above the prevailing base rate. The bank loan is repayable by way of equal monthly instalments by October 2026.
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NDH GROUP HOLDINGS LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE PERIOD ENDED 31 DECEMBER 2024
The bank loan is secured by a guarantee pledged by a director, which is limited to £175,500 in favour of one of the subsidiaries bankers. In addition this is supported by a fixed and floating charge over the assets of the relevant subsidiary undertaking.
The interest on the bank loan is charged at 3.99% above the prevailing base rate. The bank loan is repayable by way of equal monthly instalments by October 2026.
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NDH GROUP HOLDINGS LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE PERIOD ENDED 31 DECEMBER 2024
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NDH GROUP HOLDINGS LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE PERIOD ENDED 31 DECEMBER 2024
22.Deferred taxation (continued)
On incorporation the company issued 4 Ordinary shares of £0.5 each at par in order to establish the capital structure of the company.
On 15 January 2024, the company issued 1,996 Ordinary shares of £0.5 each and 128 Ordinary shares of £0.5 each in order to facilitate a share for share exchange with the shareholders of AT Management Limited and AT Innovative Management Limited respectively. On 18 October 2024, the company undertook a subdivision of its share capital. A total of 2,128 Ordinary shares of £0.50 each were subdivided into 10,640 Ordinary shares of £0.10 each. The subdivision did not affect the total nominal value of issued share capital. On 18 October 2024, the company issued 806 Ordinary shares of £0.1 each and 26 A Ordinary shares of £0.1 each in order to facilitate a share for share exchange with the shareholders of ATM Group Digital Services Ltd (formerly SA Comm UK Ltd). The holders of Ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at meetings of the company. The holders of A Ordinary shares are not entitled to receive dividends as declared from time to time, however, they are entitled to vote at meetings of the company, which rank equally to the voting rights of Ordinary shareholders.
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NDH GROUP HOLDINGS LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE PERIOD ENDED 31 DECEMBER 2024
Share premium account
costs associated with the issuing of shares are deducted from share premium.
Foreign exchange reserve
Merger reserve
Profit and loss account
In order for the subsidiary companies, The Verity Centre (15) Limited (CRN: 13236462) and ATM Group Digital Services Ltd (formerly SA Comm UK Ltd) (CRN: 10257235) to take audit exemption under section 479A of the Companies Act 2006, the company has guaranteed all outstanding liabilities of these subsidiaries at 31 December 2024 until those liabilities are satisfied in full.
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NDH GROUP HOLDINGS LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE PERIOD ENDED 31 DECEMBER 2024
The company has taken advantage of the exemption contained in FRS 102 section 33 "Related Party Disclosures" from disclosing transactions with entities which are a wholly owned part of the group.
Transactions with other related parties are as follows:
Amounts owed to/from related parties are unsecured, interest free and due for settlement on demand.
In the opinion of the directors, the ultimate controlling party is the McArthur family.
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