Turnover represents the fair value of consideration received or receivable for goods and services provided in the ordinary course of business, excluding value added tax.
Revenue is recognised as follows:
Food and Beverage Sales – Revenue is recognised at the point of sale when food and drink are provided to customers, as this is the point at which the significant risks and rewards of ownership are transferred.
Room Income – Revenue from the provision of accommodation is recognised when the related service is provided, that is, when guests stay at the property.
Deposits and Advance Bookings – Customer deposits received in advance of accommodation, functions, or event bookings are treated as deferred income until the related goods or services are provided.
Function and Event Income – Revenue from functions, parties, or events is recognised when the event takes place.
Gift Vouchers – Income from gift vouchers is recognised when the voucher is redeemed for goods or services. Unredeemed vouchers are carried as deferred income until used or expired.
Service Charges and Tips – Service charges added to customer bills are included in turnover where the Company has the primary obligation to provide the service. Tips and gratuities paid directly to staff by customers are excluded from turnover.
The fair value of consideration takes into account trade discounts, promotional discounts, and any rebates offered to customers.