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# NW COUNSELLING HUB CIC

## Company limited by guarantee

## Company Registration Number:
10632025 (England and Wales)

## Unaudited statutory accounts for the year ended 31 March 2025

## Period of accounts

## Start date: 1 April 2024

## End date: 31 March 2025

# NW COUNSELLING HUB CIC

## Contents of the Financial Statements

for the Period Ended 31 March 2025

Directors report |
Profit and loss |
Balance sheet |
Additional notes |
Balance sheet notes |
Community Interest Report |

# NW COUNSELLING HUB CIC

Directors' report period ended 31 March 2025

The directors present their report with the financial statements of the company for the period ended 31 March 2025

Directors

The directors shown below have held office during the whole of the period from
1 April 2024 to 31 March 2025

Charlton Blackwell
Emma Conway
Miles Scudmore
Benjamin Wright

The above report has been prepared in accordance with the special provisions in part 15 of the Companies Act 2006

This report was approved by the board of directors on
3 November 2025

And signed on behalf of the board by:
Name: Emma Conway
Status: Director

# NW COUNSELLING HUB CIC

## Profit And Loss Account

for the Period Ended 31 March 2025

| 2025 | 2024
--- | --- | ---
| £ | £
Turnover: | 150,540 | 156,084
Cost of sales: | ( 149,970 ) | ( 135,041 )
Gross profit(or loss): | 570 | 21,043
Administrative expenses: | ( 159,450 ) | ( 206,229 )
Other operating income: | 224,223 | 190,397
Operating profit(or loss): | 65,343 | 5,211
Interest receivable and similar income: | 15 | 0
Interest payable and similar charges: | ( 3,222 ) | ( 9,565 )
Profit(or loss) before tax: | 62,136 | (4,354)
Tax: | ( 548 ) | 0
Profit(or loss) for the financial year: | 61,588 | (4,354)

# NW COUNSELLING HUB CIC

## Balance sheet

As at 31 March 2025

| Notes | 2025 | 2024
--- | --- | --- | ---
|  | £ | £
Fixed assets
Tangible assets: | 3 | 2,196 | 2,540
Total fixed assets: |  | 2,196 | 2,540
Current assets
Debtors: | 4 | 26,348 | 7,989
Cash at bank and in hand: |  | 42,680 | 4,475
Total current assets: |  | 69,028 | 12,464
Creditors: amounts falling due within one year: | 5 | ( 37,859 ) | ( 20,381 )
Net current assets (liabilities): |  | 31,169 | (7,917)
Total assets less current liabilities: |  | 33,365 | ( 5,377)
Creditors: amounts falling due after more than one year: | 6 | ( 60,154 ) | ( 83,548 )
Provision for liabilities: |  | ( 548 ) |
Total net assets (liabilities): |  | (27,337) | (88,925)
Members' funds
Profit and loss account: |  | (27,337) | ( 88,925)
Total members' funds: |  | ( 27,337) | (88,925)

The notes form part of these financial statements

# NW COUNSELLING HUB CIC

## Balance sheet statements

For the year ending 31 March 2025 the company was entitled to exemption under section 477 of the Companies Act 2006 relating to small companies.

The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006.

The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts.

These accounts have been prepared and delivered in accordance with the provisions applicable to companies subject to the small companies regime.

This report was approved by the board of directors on 3 November 2025
and signed on behalf of the board by:

Name: Emma Conway
Status: Director

The notes form part of these financial statements

# NW COUNSELLING HUB CIC

## Notes to the Financial Statements

for the Period Ended 31 March 2025

- ## 1. Accounting policies

  Basis of measurement and preparation

  These financial statements have been prepared in accordance with the provisions of Section 1A (Small Entities) of Financial Reporting Standard 102

  Tangible fixed assets depreciation policy

  25% reducing balance

# NW COUNSELLING HUB CIC

## Notes to the Financial Statements

for the Period Ended 31 March 2025

- ## 2. Employees

  | 2025 | 2024
  --- | --- | ---
  Average number of employees during the period | 4 | 7

# NW COUNSELLING HUB CIC

## Notes to the Financial Statements

for the Period Ended 31 March 2025

## 3. Tangible assets

| Land & buildings | Plant & machinery | Fixtures & fittings | Office equipment | Motor vehicles | Total
--- | --- | --- | --- | --- | --- | ---
Cost | £ | £ | £ | £ | £ | £
At 1 April 2024 |  | 7,276 |  |  |  | 7,276
Additions |  | 1,299 |  |  |  | 1,299
Disposals |  | ( 2,556 ) |  |  |  | ( 2,556 )
Revaluations |  |  |  |  |  |
Transfers |  |  |  |  |  |
At 31 March 2025 |  | 6,019 |  |  |  | 6,019
Depreciation |  |  |  |  |  |
At 1 April 2024 |  | 4,736 |  |  |  | 4,736
Charge for year |  | 731 |  |  |  | 731
On disposals |  | ( 1,644 ) |  |  |  | ( 1,644 )
Other adjustments |  |  |  |  |  |
At 31 March 2025 |  | 3,823 |  |  |  | 3,823
Net book value |  |  |  |  |  |
At 31 March 2025 |  | 2,196 |  |  |  | 2,196
At 31 March 2024 |  | 2,540 |  |  |  | 2,540

# NW COUNSELLING HUB CIC

## Notes to the Financial Statements

for the Period Ended 31 March 2025

## 4. Debtors

| 2025 | 2024
--- | --- | ---
| £ | £
Trade debtors | 26,348 | 7,989
Total | 26,348 | 7,989

# NW COUNSELLING HUB CIC

## Notes to the Financial Statements

for the Period Ended 31 March 2025

## 5. Creditors: amounts falling due within one year note

| 2025 | 2024
--- | --- | ---
| £ | £
Bank loans and overdrafts | 19,887 | 14,954
Trade creditors | 2,947 | 3,975
Taxation and social security |  | 1,452
Other creditors | 15,025 |
Total | 37,859 | 20,381

# NW COUNSELLING HUB CIC

## Notes to the Financial Statements

for the Period Ended 31 March 2025

## 6. Creditors: amounts falling due after more than one year note

| 2025 | 2024
--- | --- | ---
| £ | £
Bank loans and overdrafts | 60,154 | 83,548
Total | 60,154 | 83,548

# COMMUNITY INTEREST ANNUAL REPORT

### NW COUNSELLING HUB CIC

### Company Number: 10632025 (England and Wales)

### Year Ending: 31 March 2025

Company activities and impact

In the space provided below, please insert a general account of the company’s activities in the financial year to which the report relates, including a description of how they have benefited the community. NWCH set up in April 2017, the team now comprises of 26: 17 Counsellors, 1 EMDR Therapist, 2 Trainers, 4 Directors, 1 CEO, 1 Hub Manager, 1 Client Co-Ordinator, 1 Administrator, 1 PA and 1 Volunteer Administrator (please note some have dual roles). Over 662 counselling referrals have been received in the eighth financial year, compared to 683 the seventh financial year. This breaks down to 64 children and young people and 598 adults. Our beneficiaries in the community have received the following number of counselling sessions – 5,366 therapy sessions for 694 individuals, 10.1% of those individuals were children and 89.9% were adults. 99% of sessions were for individuals, 0.9% couple sessions and 0.1% family sessions. They have been able to see a fully qualified and trained therapist within two-four weeks if self-funded and within four-six weeks if receiving funding. We offer a remote team as well as face to face therapy. We also have an app for online chat. 286 people have accessed online/telephone services. We have three groups for people facing suicidal thoughts or self-harm or loneliness; TALA (hybrid approach), Walking & Talking Group and Healthy Body, Healthy Mind Group (incorporating Yoga with Group Support), these have reached up to 100 people per group. From February 2024 until September 2024, NWCH provided a weekly drop-in service at Mint Lane Community Cafe, facilitated by a fully trained Counsellor. 43 counselling/support sessions have been provided and 78 informal contacts in the cafe area. NWCH has delivered 1 ADHD & Autism Awareness workshops during September 2024 for the Bourne and Stamford Wellbeing Network, to 30 attendees. NWCH delivered 2 Wellbeing Awareness training sessions: 1 to The Priory Trust Federation of Academies during January 2025 to 20 attendees, and 1 to Grantham Foodbank staff during February, to 15 attendees. NWCH receives referrals from internet searches, local businesses, schools, universities, social workers, police, solicitors, armed forces organisations, GP’s, crisis teams, drug and alcohol services, faith-based groups, NHS services, work places, support services, third sector organisations, charities, public and private sector organisations and self-referrals due to our PR, social media presence, networking, and word of mouth. NWCH offers the provision of Suicide Prevention training sessions through ASIST (Applied Suicide Intervention Skills Training) and this financial year, have delivered 3 workshops, to a total of 39 delegates. One workshop was service specific, and 2 were multi-agency. NWCH also ran on an online conference in March 2025 around the theme of Raising Awareness of Mental Health in the Workplace. This half day event which took place via Zoom, with expert speakers from a range of organisations. There were over 30 registered attendees, both live and who followed the conference after the event. The conference resulted in various onward partnerships and training bookings. We had 1 open day on 09th July 2024 and 35 people attended. This was our first open day at our new premises, and the engagement was highly positive. NWCH uses Core 10 (a scaling tool that estimates the individual’s level of psychological distress and is an indication of their mental health) at the beginning, middle and end of the intervention. Data for 2024/25 indicates that a vast majority of those surveyed – including adults, children and young people – reported improved clinical scores when asked questions about their mental health and well-being. In the last financial year, we received grants from Lincoln City Council and Lincolnshire County Council for various group work. We received funding from the Office for the Lincolnshire Police and Crime Commissioner (OPCC) for people who have experienced rape and sexual abuse. We also received a further grant from the OPCC to carry out additional therapy, due to the overwhelming demand for this. NWCH also continued to receive funding from The National Lottery to facilitate group work and NWCH Chat. NWCH developed the partnership with the University of Lincoln, and continued to receive funding to provide therapy for their students through the Student Wellbeing Centre. Our CEO has been asked to attend and present at various forums, conferences and other events for partners about the work NWCH is doing in our community. NWCH is a member of the Lincolnshire Mental Health partnerships. Our CEO regularly attends the monthly gatherings, and has given presentations during these gatherings about NWCH’s work. As NWCH deliver work with the Lincolnshire OPCC, we also are members of the OPCC Victim’s Service Provider’s Network. Our CEO attends the quarterly meeting of the network on behalf of NWCH, sharing updates about the organisation’s work, and the contract delivered with the OPCC. Our CEO is also chair of the Lincolnshire Honour Based Abuse Professionals’ Working Group, therefore often meets with private, public and third sector stakeholders to develop this provision in the county. Our CEO was asked to join the Lincolnshire Women’s Services Provision evaluation event at the University of Lincoln (to provide input on the strengths, weaknesses and areas for development of services for women in Lincolnshire, with various other stakeholders in the county) and the LVET Research Panel (to assess and evaluate various project submissions for funding). NWCH has also networked through marketplace stalls, as well as attended various events as a team: LVET Conference in April, HMP Lincoln Staff Wellbeing Day in June, RAF Waddington Health and Wellbeing Day in July, Public Health Suicide Prevention Conference and Shine Celebrating Our Communities Event in September, PAACT Annual Autism Conference and the Lincolnshire County Council Domestic Abuse Business Conference in November, Public Health Children and Young People Suicide Prevention Network Event in January, Veterans Support Service CIC Veterans & Families Event in February, Lincolnshire Action Trust International Women’s Day Event and Carer’s First Support Marketplace Event in March.

Consultation with stakeholders

We regularly engage and consult our stakeholders (counselling clients of all ages) through feedback about The Hub and our counsellors and their therapy. This is done anonymously through our CRM system. We also use CORE-10 and CORE-10 YP with all our clients to measure outcomes and record this through Lamplight our new GDPR compliant note keeping cloud-based system. We engage all stakeholders in providing consultation on our future and current activities of our organisation. Having received an additional grant, we consulted with our stakeholders - including our counsellors, clients, staff and directors - to consider the most efficient way to utilise the funds. It was decided that a refresh of the counselling spaces, including furniture, decor, furnishings and resources was a priority due to existing spaces being tired and dated. This has meant that the counselling spaces are now modern, fresh, more comfortable, professional and welcoming for everyone.

Directors' remuneration

No remuneration was received

Transfer of assets

No transfer of assets other than for full consideration

This report was approved by the board of directors on
16 June 2025

And signed on behalf of the board by:
Name: Emma Conway
Status: Director