Activities and Impact Over the year, the organisation continued to focus on supporting the mental health of people across Torbay. Although we temporarily lost the Torbay Helpline contract, we successfully regained it, ensuring ongoing support for local residents at a time of increasing need. We expanded capacity by taking on more placement counsellors, which allowed us to promote ourselves more clearly as an affordable counselling provider. This helped individuals who would otherwise struggle to access psychological support. We secured two new contracts with local social-enterprise organisations: Eat That Frog (£12,000) and I Can Do That (£6,000). Both organisations support people returning to work and referred clients who were unable to progress due to mental or emotional difficulties. These contracts enabled us to work with individuals whose wellbeing directly affected their ability to re-enter employment. We received £3,000 from the David Riddle Foundation for suicide-prevention work, allowing us to offer early intervention and support for individuals at risk. Internally, we strengthened our governance by changing accountants and taking on a business coach. This led to clear separation between the CIC and The Devon Clinic CIO. All funds raised in the name of the CIC are transferred to the CIO, and the CIC now earns its income solely through room rental. Staffing changes were mixed. We employed an office manager, but the role did not work out and later transitioned into a temporary self-employed arrangement, which still proved ineffective. In contrast, our new operations manager has been a strong addition and has provided much-needed stability. Community Benefit We delivered 2,643 counselling and therapeutic sessions to people who were either unable to pay or could only contribute a reduced fee. This ensured that individuals facing financial hardship, trauma, anxiety, depression, or complex emotional issues still had access to timely support rather than waiting for statutory services or reaching crisis point. We ran targeted group sessions for fathers and for pregnant women. These groups provided a safe, supportive space to discuss early-parenting pressures, stress, anxiety and relationship challenges, helping reduce isolation and strengthen coping strategies. Through our contracts with Eat That Frog and I Can Do That, we supported clients whose mental-health difficulties were preventing them from returning to work. Improved emotional wellbeing helped many participants regain confidence and move closer to employability. Overall, our services contributed directly to reducing distress, preventing crisis, and improving mental wellbeing for a significant number of local residents who otherwise would have struggled to find help.

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