The trustees present their annual report and financial statements for the year ended 31 March 2025.
Incorporation
The Norfolk Family History Society, which is governed by its Memorandum and Articles of Association, was incorporated as a Private Limited Company on 3rd May 1996, Company Number: 3194731 and registered as a Charity on 15th May 1996, Charity Number: 1055410 to take over the assets and liabilities of the General Fund of the Norfolk and Norwich Genealogical Society, founded in 1968. The transfer took place on 31st October 1996. The affairs of the Society are managed by the trustees’ committee which meets every month. It consists of the named trustees, appointed at the Annual General Meeting held in October each year.
The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the charity's governing document, the Companies Act 2006 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019).
The Objects of the Norfolk Family History Society are set out in its Memorandum and Articles of Association to advance the education of the general public by:
(a) Collecting, publishing and making accessible in the interests of genealogy, heraldry and family history any document, record or book relating to the County of Norfolk
(b) Promoting the preservation of such documents and records on the advice of the County Archivist for Norfolk
(c) Encouraging the study of genealogy, heraldry and family history
(d) Giving educational assistance by way of lectures and otherwise with reference to record research.
The Society is fortunate to have its own premises and a sizeable collection of documents, books, and records, known as the Kirby Hall Library. This is staffed by volunteers and normally opens to the public for 4 regular sessions each week, Saturday mornings having recently been added (for details see the NFHS website).
The Society aims to be a centre of excellence in Norfolk Family History research and to promote the interests of both individuals and groups engaged in this activity. It seeks to encourage and assist those interested by providing the means to share, exchange and publish information about Family History.
The Society's main aims during the year have been to:
Continue to improve the facilities inside the resource centre including upgrading the IT technology and developing a new website.
Maintain the range of services available to its members and the public at our resource centre, the website and on the NORS online database.
Refurbish the office to provide an environment more conducive to modern working.
Provide, where possible, a more welcoming and inclusive feel for all visitors and volunteers who staff the resource centre.
Continue to computerise the resource centre records.
Maintain the range of services available to its members and the public at our resource centre, the website and on the NORS online database.
Continue to develop the NORS online database and to incorporate it into our new website to improve functionality, presentation, and ease of use.
Identify and implement actions to help to promote membership.
In furtherance of the Society's objectives, the NFHS has established the following activities, services and facilities which contribute towards those objectives: In furtherance of the Society's objectives, the NFHS has established the following activities, services and facilities which contribute towards those objectives:
To advance the education of the public in family history.
Publishes a quarterly magazine, 'The Norfolk Ancestor’ with lively and interesting articles and information. The magazine is available to all members in electronic format and is also sent to those members whose class of membership entitles them to receive hard copies.
Produces a publicity brochure from time to time to be placed in libraries, churches, museums and other establishments.
Maintains a Society website (https://www.norfolkfhs.org.uk) to provide information to members and the general public, about the Society, its events and activities and lists of items held in the resource centre collection.
Has developed an online searchable database called ‘NORS’ for members only using a surname search of various resources.
Operates an email and surface mail look-up service to members searching for individual and family names.
Operates a Facebook account for members to use and communicate with one another with 7,000+ members on 31st March 2025.
Keeps an up-to-date list of members' names and addresses and their family research interests to be shared with other members. This is used in accordance with the General Data Protection Regulation (2018).
Allows the public and members free use of the internet at our resource centre for four family history subscription websites - Ancestry.com, findmypast.co.uk, British Newspaper Archive and thegenealogist.co.uk plus a number of NFHS electronic databases covering many topics including family trees and manors and property.
Provides thousands of fiche and film items for reference purposes within the resource centre and for transcription activities.
Has digitally copied the Family Tree collection and made this available on the NORS database.
Holds Norfolk and Norwich Parish Registers which members have transcribed in printed and electronic format; also, marriage indexes, Bishops' Transcripts, Monumental Inscriptions, and photographs from over 400 churches within Norfolk.
Enables access to a unique collection of paper copies of over 4,000 Family Trees, Pedigrees, Wills and Manors’ documentation in the resource centre.
Collects many miscellaneous items about Norfolk villages and towns.
The trustees confirm that they have complied with the duty in section 4 of the Charities Act 2006 to have due regard to the Charity Commission’s general guidance on public benefit. The purpose of the charity is encapsulated in its objects to make available its resources to as wide an audience as possible, to encourage the study of family history. To this end the resource centre is open free to the public on four days a week and the Society website gives all necessary general information to ensure that the public can benefit from its services. The wide range of activities listed above makes a positive contribution to the study of Norfolk family history and contributes significantly to achieving the aims and objectives of the Society.
The Society has no salaried staff. All activities are undertaken by the unpaid voluntary activities of its members.
The total number of visitors to Kirby Hall over the year was 460, slightly up on the year before.
A Zoom meeting was held monthly, except for August and December. Figures show members participating in talks on the night are on average 80-100. The talks are recorded, where permitted by the speakers, and placed on the events page of our website and a lot of interest has been shown in this by 100+ viewing each recording. These figures include a significant number from members overseas.
Heritage Open Days were held in September. Last year’s dates were Friday September 6thth – Saturday September 14th We opened Kirby Hall on our normal working days, Tues, Wed, and Thurs. 10.am-4.pm. Although Saturday is normally a half day, 10.am -1.pm we did get volunteers to work on this occasion in the afternoon. Numbers were slightly down from the year before - 58 visitors.
A Volunteers Social was held last October which was attended by 23 helpers. It’s a very positive way for volunteers to catch up with each other particularly if they don’t work together.
Membership
The membership of the NFHS on 31st March was:
Year |
| UK | USA | Australia | Canada | NZ | Other | Total |
2023/24 |
| 2,917 | 101 | 175 | 60 | 24 | 46 | 3,323 |
2024/25 |
| 2,656 | 81 | 169 | 59 | 26 | 38 | 3,029 |
Again, overall membership numbers are down, although there have been 434 new members during the year which is broadly similar to 2023/24 which was 443. This indicates that we continue to attract members during the year, but more fail to renew, probably also due to an ageing membership as well as those just joining for one year to benefit from the facilities on offer. We have collected figures this year on where new members join from:
Internet | NRG | Rejoined | Kirby Hall | Family Friend | Library search | External event | |
162 | 66 | 80 | 33 | 15 | 4 | 58 | 16 |
Extensive efforts are made after every year end by the membership secretary to contact members who have failed to renew their membership to encourage them to re-join.
MEMBER BENEFIT
In return for their subscription to the Society members receive:
‘The Norfolk Ancestor’, the society’s quarterly magazine in either hard copy of electronic format depending on the class of membership selected.
Online access to the Society’s nearly 5 million Norfolk birth, baptism, marriage and death records as well as monumental inscriptions, Family Trees, Manor and property records etc.
Access in the Kirby Hall resource centre to the worldwide online genealogical records in the library editions of Ancestry.co.uk, Findmypast.co.uk and TheGenealogist.co.uk.
Access to all the hard copy records, family trees, pedigrees, manors and property records and publications etc, lodged in Kirby Hall.
Assistance in researching family history by our volunteers in Kirby Hall and online.
Regular Zoom talks open to all our members wherever they reside. These cover very varied topics, not necessarily restricted to Norfolk, and can, with the consent of the Speaker, be recorded and placed on our website.
Resource Centre Achievements
We have received several donated archive document collections during the year that have and will continue to be sorted and where possible the data extracted for access by our members.
Documents for research challenges and investigation for work experience student placements have been developed and employed for this year’s student. It is felt that both the student and the Society benefit from being able to provide some real-world experience for the students and the feedback from them has been positive.
A new pavement advertising sign with two A1 size posters purchased and placed outside the front door whenever we are open to help raise awareness of the centre.
We continue to review books that become available from the City Bookshop and other sources and purchase these when they are relevant to the Society’s aims.
A new film and fiche scanner has been purchased, and a small group of volunteers have been instructed on how to use it to achieve the best results. It has provided a marked improvement in usability over the previous scanner and it is hoped that it will enable us to provide better images more speedily for our transcribers. Attempts continue to sell the old scanner.
Ongoing projects extracting data for eventual uploading to NORS such as wills, manors and property, poll books, strays, BMDs, family trees etc., have continued through the year with the tasks being carried out by our dedicated team of volunteers steadily working through the documents available to us.
Our look-up service continues to answer a steady stream of queries from our members throughout the year.
Stock checks were carried out during the year with no losses reported. Updated catalogues for library books and pedigrees have been uploaded to the website.
A decision was made to dispose of our limited stock of hard copy Ordnance Survey maps as they occupy a lot of valuable space and the National Library of Scotland provides a free source of a comprehensive array of all the OS mapping online which should satisfy all the map requirements in the resource centre.
We have continued to regularly change the wall displays both within and outside of the building to provide interesting family history and Norfolk related subjects for our visitors to study.
Our librarian, Ellen Carr, gave notice that she would be standing down from the role as of 31st March 2024. Our thanks go to Ellen for the incredible amount of hard work that she has undertaken to dramatically improve the presentation and cataloguing of documents within the resource centre. She will be sorely missed by the Society both for her input into the resource centre and as an active and constructive trustee. Happily, we will continue to see Ellen in Kirby Hall as she has said she will continue to volunteer.
Norfolk Ancestor Achievements
Four full colour 'Norfolk Ancestors' were produced and distributed to time both in hard copy and online formats.
Use of illustrations has been more creative (by, for example, putting shadows around photographs to make them look ‘real’ and pop out from the page).
The number of contributed articles from members remains healthy with enough supplied to keep pace with those published in each issue.
For the first time the Editor has had positive feedback on the quizzes suggesting that they have struck the right balance between being ‘challenging’ yet ‘do-able.’
Flow of new books for review is slow (even online versions from Pen and Sword); however, the Editor remains on their distribution list and picks any up that sound relevant. If pushed for space, the single page ‘Bookshelf” is the easiest page to drop in any given issue.
Other Achievements
The Society was, for the first time, represented at the Volunteers Extravaganza Day at The Forum in Norwich. The event was well supported and we were able to interact with many potential volunteers on the day but translating them into actual is more of a challenge.
The Editor is progressing with a churchyard survey at St Andrews church, Bacton.
Premises Achievements
Best Practice - We continue to apply best practice where possible. Project managing in-house continues to create huge cost savings and benefits. Trade buying of goods, negotiation of multiple contractors, hands on working on various projects, managing the compliance paperwork, control of contractors, negotiating zero or low delivery costs and keeping finger on the pulse to help keep work in progress costs manageable.
Office refurbishment project – In this period the previous hold on modification of the office was lifted and a substantial refit was carried out. All new office furniture, desks, chairs, carpet, electrical upgrades, wall monitor and conference table summarise some of the activities that have brought the previous tired look and feel to a now more pleasant and vibrant work area for the whole of NFHS.
Energy Supplier - After much research and commercial costs sought within the energy market, our previous energy supplier ‘Opus’ was changed to Octopus Energy. Octopus have proven to be a breath of fresh air and our treasurer reported overhead costs had fallen and at one stage we were back in line with our fixed monthly direct debit payments – a remarkable change from previous years’ onerous and unforeseen energy rises.
Heating – Further modifications have been made to the wall heaters situated at high level in the main hall. These have now had all their isolators changed to ‘Electronic Step Timers’. This modification now inhibits users who in the past would have switched them on but not necessarily switched them off. Another energy and money saving initiative.
Car Park Access – The all new digital boron lock replaced in 2023/24 was again vandalised. However, this time a replacement was easily sourced and the code was changed as per NFHS policy and had minimal impact on staff unlike previous years when having to change locks and keys caused huge administration upheaval.
Exterior – We have continued to be impacted by rough sleepers at the front of Kirby Hall. A non-deleterious galvanised steel planter was refurbished and placed on concrete piers across the sleeping area. At time of writing, there have been no further reports of rough sleeping so the hope is this initiative has eradicated this activity. Edmund Perry continues to keep the outside appearance looking fresh and welcoming and is also nurturing this latest planter.
Building Periodical Electrical Certification – During the Office Refurbishment Project closure of Kirby Hall, the building was fully tested and then issued with an EICR – Electrical Installation Condition Report. This certification covers us for the next 5 years and also encompasses all modifications carried out for Project ORP.
Emergency Lighting – All internal emergency lighting has been annually inspected and few failures were detected. Any failed emergency lights have now been upgraded to LED, thus further saving energy costs whilst producing higher light output.
Chubb Fire Alarm – The now defunct ‘Red Care’ analogue system controlling the fire alarm has now been removed and upgraded to an all new GSM system in readiness for the impending digital changeover.
Miscellaneous - General repairs and modifications continue to be applied including cloakroom water heater valve leaking, kitchen cabinet shelving repairs, door stops, office air heater curtain etc. solidifying. We continue to monitor and spend as required to keep Kirby Hall safe, comfortable and operational.
IT Services Achievements
Optimism about the early completion of the new integrated NFHS Website and NORS database proved to be misplaced. We continue to work with Beachshore to overcome the issues that have arisen in converting our existing data and membership requirements to suit the new site and look forward to being able to launch it later this year.
We have continued our relationship with Anglian Internet providing our routine IT technical support.
We will continue to monitor any changes to the planned withdrawal of Windows 10 support by Microsoft due in October 2025 to ensure that the current computers we have in Kirby Hall that cannot be upgraded to Windows 11 will be replaced in time.
We have been unable to implement the planned change in our broadband provision from the analogue PSTN system to full fibre digital due to the lack of response from our security and fire alarm provider, Chubb, in upgrading the diallers to operate on the digital system. As soon as the upgrading takes place, we will implement the change to full fibre with a consequent improvement in the speed and stability of our broadband.
The results for the year are set out on 9 to 20.
Risk Assessment
The trustees review the risks to which the Society is exposed on a regular basis and their comments are recorded in the trustees' committee meeting minutes. The principal risks and uncertainties facing the charity have been identified using a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis, particularly those connected with the resource centre premises and use of facilities; trustee and volunteer recruitment and membership attraction / retention. A business plan has been discussed with recommendations made and some actions taken although this is still and will continue to be an ongoing activity particularly with regard to the impact on membership and volunteers as a consequence of the coronavirus pandemic and other demographic issues.
FUTURE DEVELOPMENTS
Trustees will require to have an increased focus on monitoring costs and revenue as with diminishing membership numbers we need to be fully aware of our reduction in income and its potential impact on how the Society continues to function. Attention to succession planning for trustees to ensure continuity of governance is essential.
Continue to move with the times and adjust NFHS accordingly to keep pace.
Continue to seek volunteers and/or trustees to lead on our publicity requirements and the development and supervision of our Resource Centre.
Attend more family and local history events, as volunteer resources permit, so as to publicise the benefits of Society membership and the recruitment of volunteers within the wider public.
The provision of Zoom talks, the use of social media and digital video presentation to better align the Society with the changes taking place within the family history fraternity.
Promote the educational objectives of the Society through such things as student work placements and any other participative events.
Establishing new ways to attract new members and retain members we have. Change premises name and fit all new signage externally so as to portray a more modern and attractive image to the public.
The all new NFHS website to go live and thus significantly enhance the ease of use of our NORS database as well as providing considerable improvements to our financial and membership administration.
Upgrade /replace PCs and IT systems over to Windows 11 following the cessation of support by Microsoft for Windows 10 in October 2025.
Upgrade/change our analogue telecommunication system to a full digital operation and transfer from BT to Anglian Internet for better control of our systems.
Look to introduce cyber protection insurance for NFHS.
Change intruder system to a full digital operation.
Carry out any improvements to the fabric of Kirby Hall so as to improve the environment and to keep running costs in control.
The NFHS is a registered charity governed by its Memorandum and Articles of Association, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006.
The trustees, who are also the directors for the purpose of company law, and who served during the year and up to the date of signature of the financial statements were:
The Society requires a good cross section of skills on the Board of Trustees to cover all the areas which the NFHS encompasses. The Board is always looking for new trustees. Putting in place recruitment, selection and induction procedures as recommended by the Charity Commission is in progress. Role descriptions have been agreed and issued for several roles but a checklist for new Trustees to assess their skills and to ensure induction is carried out on all areas of operations has not yet been produced. Copies of the Charity Commission documents have been put on the server and printed and the Trustees continue to list and document their own procedures as these evolve.
The trustees' report was approved by the Board of Trustees.
I report to the trustees on my examination of the financial statements of Norfolk Family History Society (the charity) for the year ended 31 March 2025.
Having satisfied myself that the financial statements of the charity are not required to be audited under Part 16 of the Companies Act 2006 and are eligible for independent examination, I report in respect of my examination of the charity’s financial statements carried out under section 145 of the Charities Act 2011. In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the Charities Act 2011.
I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:
accounting records were not kept in respect of the charity as required by section 386 of the Companies Act 2006.
the financial statements do not accord with those records; or
the financial statements do not comply with the accounting requirements of section 396 of the Companies Act 2006 other than any requirement that the financial statements give a true and fair view, which is not a matter considered as part of an independent examination; or
the financial statements have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their financial statements in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached.
Mark Johnstone FCA
The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.
Norfolk Family History Society is a registered charity governed by its Memorandum and Articles of Association, a deed of trust, and constitutes a limited company, limited by guarantee as defined by the Companies Act 2006. The registered office is Kirby Hall, 70 St Giles Street, NORWICH, Norfolk, NR2 1LS, United Kingdom.
The financial statements have been prepared in accordance with the charity's governing document, the Companies Act 2006, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and the Charities SORP "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)". The charity is a Public Benefit Entity as defined by FRS 102.
The charity has taken advantage of the provisions in the SORP for charities not to prepare a statement of cash flows.
The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £.
The financial statements have been prepared under the historical cost convention, [modified to include the revaluation of freehold properties and to include investment properties and certain financial instruments at fair value]. The principal accounting policies adopted are set out below.
At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of accounting in preparing the financial statements.
Unrestricted funds are available for use at the discretion of the trustees in furtherance of their charitable objectives.
Restricted funds are subject to specific conditions by donors or grantors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements.
Cash donations are recognised on receipt. Other donations are recognised once the charity has been notified of the donation, unless performance conditions require deferral of the amount. Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation.
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.
Grants offered subject to conditions which have not been met at the year end date are noted as a commitment but not accrued as expenditure.
Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.
Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:
The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in the statement of financial activities.
Fixed asset investments are initially measured at transaction price excluding transaction costs, and are subsequently measured at fair value at each reporting date. Changes in fair value are recognised in net income/(expenditure) for the year. Transaction costs are expensed as incurred.
At each reporting end date, the charity reviews the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any).
Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities.
The charity has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments.
Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contractual provisions of the instrument.
Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.
Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.
Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.
Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.
Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.
Financial liabilities are derecognised when the charity’s contractual obligations expire or are discharged or cancelled.
The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received.
Termination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employment of an employee or to provide termination benefits.
In the application of the charity’s accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.
The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.
Investments
Trustees' expenses
Telephone and broadband
Post and stationery
Computer costs
General administration
Volunteer expenses
Bank charges
Governance costs includes payments to the Accountants of £1,290 (2024- £1,290) for Independent Examination fees.
None of the trustees (or any persons connected with them) received any remuneration or benefits from the charity during the year.
During the year 6 trustees were reimbursed for expenses totalling £2,470 (2024 : £2,046)
There were no disclosable related party transactions during the year (2024 - none).
The charity is exempt from taxation on its activities because all its income is applied for charitable purposes.
Endowment funds represent assets which must be held permanently by the charity. Income arising on the endowment funds can be used in accordance with the objects of the charity and is included as unrestricted income. Any capital gains or losses arising on the assets form part of the fund.
The unrestricted funds of the charity comprise the unexpended balances of donations and grants which are not subject to specific conditions by donors and grantors as to how they may be used. These include designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes.