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Registration number: 08223675

TELUS Health (UK) Limited

Annual Report and Financial Statements

for the Year Ended 31 December 2024

 

TELUS Health (UK) Limited

Contents

Company Information

1

Strategic Report

2 to 3

Directors' Report

4

Statement of Directors' Responsibilities

5

Independent Auditor's Report

6 to 8

Profit and Loss Account

9

Statement of Comprehensive Income

10

Balance Sheet

11

Statement of Changes in Equity

12

Statement of Cash Flows

13

Cash flow values

13

Notes to the Financial Statements

14 to 24

 

TELUS Health (UK) Limited

Company Information

Directors

P Mullen

K Vallis

Company secretary

Broughton Secretaries Limited

Registered office

54 Portland Place
London
W1B 1DY

Auditors

Thomas Alexander & Co Ltd 590 Green Lanes
Palmers Green
London
N13 5RY

 

TELUS Health (UK) Limited

Strategic Report for the Year Ended 31 December 2024

The directors present their strategic report for the year ended 31 December 2024.

Principal activity

The principal activity of TELUS Health (UK) Ltd ("the Company") is the provision of an employee assistance and wellness program.

Fair review of the business

The Company is focused on delivering an integrated employee experience for solutions that encompass the full continuum of care for achieving mental, physical, social and financial well-being. These solutions include a broad range of clinical services offered within employee and family assistance plans, along with corporate reward, recognition and perks programs focussing on driving engagement and productivity in the workplace. The Company continues to invest resources in building out its technology and services.

The company's key financial and other performance indicators during the year were as follows:

Financial KPIs

Unit

2024

2023

Turnover

£

39,396,233

60,080,101

Operating profit/(loss)

£

2,448,669

30,708,860

Principal risks and uncertainties

From the perspective of the Company, the principal risks and uncertainties are integrated with the principal risks of the ultimate parent company TELUS Corporation. Accordingly the principal risks of the group which include those of the Company, are discussed in the consolidated financial statements of TELUS Corporation which are available at https://www.telus.com/en/about/investor-relations/reports/annual-reports

 

Approved and authorised by the Board on 12 December 2025 and signed on its behalf by:
 

.........................................
K Vallis
Director

 

TELUS Health (UK) Limited

Strategic Report for the Year Ended 31 December 2024

Financial risk management

The Company's financial instruments are exposed to certain financial risks, including credit risk, currency risk and liquidity risk. The Company's exposure to these risks and its approach for managing these remain consistent.

i) Credit risk:

The Company's exposure to credit risk is limited to the carrying amount of cash debtors receivable recognised at the reporting date. An allowance for estimated credit loss (“ECL”) was required on debtors. The Company determines its allowance for ECLs for non-payment and delinquent accounts based on historic trends of the probability of default timing of recoveries and the amount of loss incurred, adjusted for management’s judgment as to whether current economic and credit conditions are such that the actual losses are likely to be greater or less than suggested by historical trends. If future collections differ from estimates, future profits could be adversely affected.

The Company believes that the credit risk of debtors is limited for the following reasons:

a) Risk associated with concentration of credit risk is limited due to the credit rating of the Company's top 10 clients.

b) Management regularly reviews and assesses customer accounts and credit risk. Historically, bad debt as a percentage of revenue has been minimal.

ii) Currency risk:

The Company realizes a portion of sales and related expenses in foreign currency including Euros and is exposed to fluctuations in the value of these currencies relative to British Pounds.

iii) Liquidity risk:

Liquidity risk is the risk that the Company is not able to meet its financial obligations as they fall due. The Company manages liquidity risk through regular monitoring of financial results, actual cash flows and funding from the parent company.

 

TELUS Health (UK) Limited

Directors' Report for the Year Ended 31 December 2024

The directors present their report and the financial statements for the year ended 31 December 2024.

Directors of the company

The directors who held office during the year were as follows:

D French (resigned 4 January 2024)

P Mullen

K Vallis

Disclosure of information to the auditors

Each director has taken steps that they ought to have taken as a director in order to make themselves aware of any relevant audit information and to establish that the company's auditors are aware of that information. The directors confirm that there is no relevant information that they know of and of which they know the auditors are unaware.

Reappointment of auditors

The auditors Thomas Alexander & Co Ltd are deemed to be reappointed under section 487(2) of the Companies Act 2006.

Approved and authorised by the Board on 12 December 2025 and signed on its behalf by:
 

.........................................
K Vallis
Director

 

TELUS Health (UK) Limited

Statement of Directors' Responsibilities

The directors acknowledge their responsibilities for preparing the Annual Report and the financial statements in accordance with applicable law and regulations.

Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. In preparing these financial statements, the directors are required to:

select suitable accounting policies and apply them consistently;

make judgements and accounting estimates that are reasonable and prudent;

state whether applicable United Kingdom Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; and

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

 

TELUS Health (UK) Limited

Independent Auditor's Report to the Members of TELUS Health (UK) Limited

Opinion

We have audited the financial statements of TELUS Health (UK) Limited (the 'company') for the year ended 31 December 2024, which comprise the Profit and Loss Account, Statement of Comprehensive Income, Balance Sheet, Statement of Changes in Equity, Statement of Cash Flows, and Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

give a true and fair view of the state of the company's affairs as at 31 December 2024 and of its profit for the year then ended;

have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor responsibilities for the audit of the financial statements section of our report. We are independent of the company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the director's use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the original financial statements were authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The directors are responsible for the other information. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

 

TELUS Health (UK) Limited

Independent Auditor's Report to the Members of TELUS Health (UK) Limited

Opinion on other matter prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

the information given in the Strategic Report and Directors' Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and

the Strategic Report and Directors' Report have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the company and its environment obtained in the course of the audit, we have not identified material misstatements in the Strategic Report and the Directors' Report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or

the financial statements are not in agreement with the accounting records and returns; or

certain disclosures of directors' remuneration specified by law are not made; or

we have not received all the information and explanations we require for our audit.

Responsibilities of directors

As explained more fully in the Statement of Directors' Responsibilities [set out on page 5], the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so.

Auditor Responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

 

TELUS Health (UK) Limited

Independent Auditor's Report to the Members of TELUS Health (UK) Limited

The objectives of our audit in respect of fraud are; to identify and assess the risks of material misstatement of the financial statements due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through designing and implementing appropriate responses to those assessed risks; and to respond appropriately to instances of fraud or suspected fraud identified during the audit. However, the primary responsibility for the prevention and detection of fraud rests with both management and those charged with governance of the company.

Our approach was as follows:

• We obtained an understanding of the legal and regulatory requirements applicable to the company and considered that the most significant are the Companies Act 2006, UK financial reporting standards as issued by the Financial Reporting Council, and UK taxation legislation.

• We obtained an understanding of how the company complies with these requirements by discussions with management and those charged with governance.

• We assessed the risk of material misstatement of the financial statements, including the risk of material misstatement due to fraud and how it might occur, by holding discussions with management and those charged with governance.

• We inquired of management and those charged with governance as to any known instances of non-compliance or suspected non-compliance with laws and regulations.

• Based on this understanding, we designed specific appropriate audit procedures to identify instances of non-compliance with laws and regulations. This included making enquiries of management and those charged with governance and obtaining additional corroborative evidence as required.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

......................................
A Odysseos (Senior Statutory Auditor)
For and on behalf of Thomas Alexander & Co Ltd, Statutory Auditor
 590 Green Lanes
Palmers Green
London
N13 5RY

12 December 2025

 

TELUS Health (UK) Limited

Profit and Loss Account for the Year Ended 31 December 2024

Note

31 December
2024
£

31 December
2023
£

Turnover

3

39,396,233

60,080,101

Cost of sales

 

(2,290,533)

(2,763,495)

Gross profit

 

37,105,700

57,316,606

Administrative expenses

 

(34,923,865)

(26,762,119)

Other operating income

4

266,834

154,373

Operating profit

5

2,448,669

30,708,860

Profit before tax

 

2,448,669

30,708,860

Tax on profit

9

(677,510)

(7,164,821)

Profit for the financial year

 

1,771,159

23,544,039

The above results were derived from continuing operations.

The company has no recognised gains or losses for the year other than the results above.

 

TELUS Health (UK) Limited

Statement of Comprehensive Income for the Year Ended 31 December 2024

31 December
2024
£

31 December
2023
£

Profit for the year

1,771,159

23,544,039

Total comprehensive income (loss) for the year

1,771,159

23,544,039

 

TELUS Health (UK) Limited

(Registration number: 08223675)
Balance Sheet as at 31 December 2024

Note

31 December
2024
£

31 December
2023
£

Fixed assets

 

Intangible assets

10

7,413,097

12,495,135

Tangible assets

11

186,147

209,364

 

7,599,244

12,704,499

Current assets

 

Debtors

12

89,745,850

70,745,538

Cash at bank and in hand

 

2,566,659

2,003,679

 

92,312,509

72,749,217

Creditors: Amounts falling due within one year

14

(34,811,215)

(22,124,337)

Net current assets

 

57,501,294

50,624,880

Net assets

 

65,100,538

63,329,379

Capital and reserves

 

Called up share capital

100,637

100,637

Share premium reserve

17

7,293,504

7,293,504

Capital contribution reserve

17

31,003,633

31,003,633

Retained earnings

17

26,702,764

24,931,605

Shareholders' funds

 

65,100,538

63,329,379

Approved and authorised by the Board on 12 December 2025 and signed on its behalf by:
 

.........................................
K Vallis
Director

 

TELUS Health (UK) Limited

Statement of Changes in Equity for the Year Ended 31 December 2024

Share capital
£

Share premium
£

Other capital reserve
£

Profit and loss account
£

Total
£

At 1 January 2024

100,637

7,293,504

31,003,633

24,931,605

63,329,379

Profit for the year

-

-

-

1,771,159

1,771,159

Total comprehensive income (loss)

-

-

-

1,771,159

1,771,159

At 31 December 2024

100,637

7,293,504

31,003,633

26,702,764

65,100,538

Share capital
£

Share premium
£

Othe capital reserve
£

Retained earnings
£

Total
£

At 1 January 2023

100,637

7,293,504

31,003,633

1,387,566

39,785,340

Profit for the year

-

-

-

23,544,039

23,544,039

At 31 December 2023

100,637

7,293,504

31,003,633

24,931,605

63,329,379

 

TELUS Health (UK) Limited

Statement of Cash Flows for the Year Ended 31 December 2024

Note

31 December
2024
£

31 December
2023
£

Cash flows from operating activities

Profit for the year

 

1,771,159

23,544,039

Adjustments to cash flows from non-cash items

 

Depreciation and amortisation

5

5,105,255

5,506,511

Corporation tax expense

9

677,510

7,164,821

 

7,553,924

36,215,371

Working capital adjustments

 

Increase in trade debtors

12

(13,293,504)

(37,529,475)

Increase in trade creditors

14

16,094,789

4,771,144

Cash generated from operations

 

10,355,209

3,457,040

Income taxes paid

9

(9,792,229)

(6,827,140)

Net cash flow from operating activities

 

562,980

(3,370,100)

Cash flows from investing activities

 

Acquisitions of tangible assets

-

(554,500)

Proceeds from sale of tangible assets

 

-

382,910

Acquisition of intangible assets

10

-

(94,808)

Net cash flows from investing activities

 

-

(266,398)

Net increase/(decrease) in cash and cash equivalents

 

562,980

(3,636,498)

Cash and cash equivalents at 1 January

 

2,003,679

5,640,177

Cash and cash equivalents at 31 December

 

2,566,659

2,003,679

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

1

General information

The company is a private company limited by share capital, incorporated in the UK.

The address of its registered office is:
54 Portland Place
London
W1B 1DY

These financial statements were authorised for issue by the Board on 12 December 2025.

2

Accounting policies

Summary of significant accounting policies and key accounting estimates

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Statement of compliance

These financial statements were prepared in accordance with Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland and the Companies Act 2006'.

Basis of preparation

These financial statements have been prepared using the historical cost convention except that as disclosed in the accounting policies certain items are shown at fair value.

Revenue recognition

The Company records revenue from contracts with customers as follows:

i) Identify the contract with a customer;

ii) Identify the performance obligation in the contract;

iii) Determine the transaction price, which is the total consideration provided by the customer;

iv) Allocate the transaction price among the performance obligations in the contract based on their relative fair values; and

v) Recognise revenue when (or as) the Company satisfies a performance obligation.

The Company offers counselling and educational services, and targeted health and wellness programs, to support employee and family work, financial, personal and family needs. Most agreements may be terminated by the client upon 30 to 60 days notice. It is typical, however, for these agreements to continue for multiple years and many automatically renew on an annual basis. Revenue is recognised through a combination of the minimum contracted amount and incremental usage above minimum thresholds. The minimum contracted amount is recognised on a basis consistent with the provision of well-being services. Incremental usage is accrued when the minimum usage threshold is exceeded and subsequently billed.

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

Foreign currency transactions and balances

Transactions in foreign currencies are initially recorded at the functional currency rate prevailing at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are retranslated into the respective functional currency of the entity at the rates prevailing on the reporting period date. Non-monetary items carried at fair value that are denominated in foreign currencies are retranslated at the rate on the date when the fair value is re-measured.

Non-monetary items measured in terms of historical cost in a foreign currency are not retranslated.

Tax

The tax expense for the period comprises current tax. Tax is recognised in profit or loss, except that a change attributable to an item of income or expense recognised as other comprehensive income is also recognised directly in other comprehensive income.

The current income tax charge is calculated on the basis of tax rates and laws that have been enacted or substantively enacted by the reporting date in the countries where the company operates and generates taxable income.

Tangible assets

Tangible assets are stated in the balance sheet at cost, less any subsequent accumulated depreciation and subsequent accumulated impairment losses.

The cost of tangible assets includes directly attributable incremental costs incurred in their acquisition and installation.

Depreciation

Depreciation is charged so as to write off the cost of assets, other than land and properties under construction over their estimated useful lives, as follows:

Asset class

Depreciation method and rate

Fixtures, fittings & equipment

5 years straight line

Leasehold property

5 years

Goodwill

Goodwill represents the excess of the cost of the Company's business acquisitions over the fair value of the Company's share of the net identifiable assets of the acquired subsidiary at the date of acquisition. Goodwill is carried at cost less accumulated impairment charges, and is amortised over its useful life, which shall not exceed ten years if a reliable estimate of the useful life cannot be made.

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

Intangible assets

Intangible assets consist of contractual customer relationships, other intangibles acquired through acquisitions or business combinations and internally-developed software.

Internally-developed software is recognised at the aggregate cost of all eligible development costs, when all of the following criteria are met:

i) it is technically feasible to complete the software so that it will be available for use;

ii) management intends to complete the software and use or sell it;

iii) the Company is able to use or sell the software;

iv) future benefits associated with the software can be demonstrated;

v) adequate technical, financial and other resources to complete the development and to use or sell the software are available; and

vi) the expenditures attributable to the software during its development can be reliably measured.

Eligible expenditures capitalised as part of internally-developed software include external direct costs of materials and services consumed in development, as well as payroll and payroll-related costs for employees who are directly associated with and who devote time to the development of the software. All costs incurred in the preliminary research stage of the projects are expensed as incurred.

Other intangible assets acquired as part if business combinations are measured initially at fair value.

All intangible assets are considered to have a finite useful life. If a reliable estimate of the useful life cannot be made, the useful life shall not exceed ten years.

Amortisation

Amortisation is provided on intangible assets so as to write off the cost, less any estimated residual value, over their useful life as follows:

Asset class

Amortisation method and rate

Goodwill

10 years

Customer lists

10 years

Other Intangibles

10 years

Internally-developed software

5 Years

Cash at bank and in hand

Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.

Debtors

Trade debtors are amounts due from customers for services performed in the ordinary course of business.

Trade debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost using the effective interest method, less allowance for ECLs. A provision for the impairment of trade debtors is established when there is objective evidence that the company will not be able to collect all amounts due according to the original terms of the receivables.

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

Creditors

Creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Creditors are classified as current liabilities if the company does not have an unconditional right, at the end of the reporting period, to defer settlement of the creditor for at least twelve months after the reporting date. If there is an unconditional right to defer settlement for at least twelve months after the reporting date, they are presented as non-current liabilities.

Creditors are recognised initially at the transaction price and subsequently measured at amortised cost using the effective interest method.

Leases

Leases in which substantially all the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases are charged to profit or loss on a straight-line basis over the period of the lease.

Share capital

Ordinary shares are classified as equity. Equity instruments are measured at the fair value of the cash or other resources received or receivable, net of the direct costs of issuing the equity instruments. If payment is deferred and the time value of money is material, the initial measurement is on a present value basis.

Defined contribution pension obligation

A defined contribution plan is a pension plan under which fixed contributions are paid into a pension fund and the company has no legal or constructive obligation to pay further contributions even if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods.

Contributions to defined contribution plans are recognised as employee benefit expense when they are due. If contribution payments exceed the contribution due for service, the excess is recognised as a prepayment.

3

Turnover

The analysis of the company's turnover for the year from continuing operations is as follows:

2024
 £

2023
 £

Provision of services

22,993,800

20,805,992

Software licence fee & intra-group income - note 20

16,402,433

39,274,109

39,396,233

60,080,101

4

Other operating income

The analysis of the company's other operating income for the year is as follows:

31 December
2024
£

31 December
2023
£

Miscellaneous other operating income

266,834

154,373

5

Operating profit

Arrived at after charging/(crediting)

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

2024
 £

2023
 £

Depreciation expense

23,217

101,605

Amortisation expense

5,082,038

5,404,906

5,105,255

5,506,511

 

-

-

 

-

-

6

Staff costs

The aggregate payroll costs (including directors' remuneration) were as follows:

2024
 £

2023
 £

Wages and salaries

14,031,255

9,537,323

Social security costs

1,739,843

1,795,138

Pension costs, defined contribution scheme

443,364

449,373

Recruitment fees

149,194

151,602

Other employee expense

455,171

353,419

16,818,827

12,286,855

The average number of persons employed by the company (including directors) during the year was as follows:

31 December
2024
No.

31 December
2023
No.

Average number of employees

222

237

222

237

7

Directors' remuneration

The directors' remuneration for the year was as follows:

31 December
2024
£

31 December
2023
£

Remuneration

462,906

446,839

Contributions paid to money purchase schemes

11,985

11,597

474,891

458,436

In respect of the highest paid director:

31 December
2024
£

31 December
2023
£

Remuneration

293,512

287,706

Company contributions to money purchase pension schemes

6,403

6,531

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

8

Auditors' remuneration

31 December
2024
£

31 December
2023
£

Audit of the financial statements

35,000

35,000


 

9

Taxation

Tax charged/(credited) in the profit and loss account

31 December
2024
£

31 December
2023
£

Current taxation

UK corporation tax

677,510

7,164,821

The tax on profit before tax for the year is the same as the standard rate of corporation tax in the UK (2023 - the same as the standard rate of corporation tax in the UK) of 25% (2023 - 25%).

The differences are reconciled below:

31 December
2024
£

31 December
2023
£

Profit before tax

2,448,669

30,708,860

Corporation tax at standard rate

612,167

7,677,215

Tax increase/(decrease) from effect of capital allowances and depreciation

57,304

(61,723)

Tax decrease from effect of exercise of employee share options

(10,405)

-

Tax increase/(decrease) from other tax effects

18,444

(450,671)

Total tax charge

677,510

7,164,821

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

10

Intangible assets

Goodwill
 £

Contractual customer relationships
 £

Internally generated software development costs
 £

Other intangible assets
 £

Total
£

Cost or valuation

At 1 January 2024

1,224,840

832,043

29,255,212

3,120

31,315,215

At 31 December 2024

1,224,840

832,043

29,255,212

3,120

31,315,215

Amortisation

At 1 January 2024

945,508

642,289

17,229,875

2,408

18,820,080

Amortisation charge

122,484

83,204

4,876,038

312

5,082,038

At 31 December 2024

1,067,992

725,493

22,105,913

2,720

23,902,118

Carrying amount

At 31 December 2024

156,848

106,550

7,149,299

400

7,413,097

At 31 December 2023

279,332

189,754

12,025,337

712

12,495,135

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

11

Tangible assets

Land and buildings
£

Furniture, fittings and equipment
 £

Total
£

Cost or valuation

At 1 January 2024

55,550

1,315,178

1,370,728

At 31 December 2024

55,550

1,315,178

1,370,728

Depreciation

At 1 January 2024

55,550

1,105,814

1,161,364

Charge for the year

-

23,217

23,217

At 31 December 2024

55,550

1,129,031

1,184,581

Carrying amount

At 31 December 2024

-

186,147

186,147

At 31 December 2023

-

209,364

209,364

Included within the net book value of land and buildings above is £Nil (2023 - £Nil) in respect of short leasehold land and buildings.
 

12

Debtors

Current

Note

31 December
2024
£

31 December
2023
£

Trade debtors

 

8,160,304

8,988,843

Amounts owed by related parties

20

75,501,463

61,064,312

Prepayments

 

377,275

692,383

Corporation tax asset

9

5,706,808

-

   

89,745,850

70,745,538

13

Cash at bank and in hand

31 December
2024
£

31 December
2023
£

Cash at bank

2,566,659

2,003,679

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

14

Creditors

Note

31 December
2024
£

31 December
2023
£

Due within one year

 

Trade creditors

 

175,659

79,281

Amounts due to related parties

20

28,210,463

11,934,932

Social security and other taxes

 

935,381

890,141

Other payables

 

930

22,237

Accruals

 

5,488,782

5,789,835

Corporation tax liability

9

-

3,407,911

 

34,811,215

22,124,337

15

Pension and other schemes

Defined contribution pension scheme

The Company operates a defined contribution pension scheme. The pension cost charge for the year represents contributions payable by the Company to the scheme and amounted to £443,364 (2023 - £449,373).

16

Share capital

Allotted, called up and fully paid shares

31 December
2024

31 December
2023

No.

£

No.

£

Ordinary shares of £0.01 each

10,063,749

100,637

10,063,749

100,637

       

17

Reserves

Share capital

Represents the nominal value of the issued share capital.

Share premium

Represents the movements attributable to share premium which is in excess of the fair value consideration received for shares over the nominal value.

Profit & loss account

Represents the accumulated profits/(losses).

Capital contribution reserve

Represents additional paid in capital.

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

18

Obligations under leases and hire purchase contracts

Operating leases

The total of future minimum lease payments is as follows:

31 December
2024
£

31 December
2023
£

Later than one year and not later than five years

307,141

389,045

The amount of non-cancellable operating lease payments recognised as an expense during the year was £81,904 (2023 - £20,475).

19

Parent and ultimate parent undertaking

The immediate parent company is TELUS Health (UK) Holdco Ltd, a company incorporated in the UK. The ultimate parent company and controlling party is TELUS Corporation, a publicly traded company incorporated in Canada. TELUS Corporation is the parent undertaking of the whole group to consolidate these financial statements. The consolidated financial statements of TELUS Corporation are available to the public and may be at https://www.telus.com/en/about/investor-relations/reports/annual-reports
 

20

Related party transactions

Included in Debtors is an amount of £13,836 (2023: £17,554,772) owed to the Company from TELUS Health (UK) Holdco Ltd, the immediate parent company.

Also included in Debtors is an amount of £73,671,987 (2023: £42,672,508) owed to the Company from TELUS Health (Canada) Ltd, a group company. During the year the Company charged a fee of £7,501,571 (2023: £16,772,185) to TELUS Health (Canada) Ltd for use of the Company's software and other shared head office costs.

Included in Debtors is an amount of £1,495,126 (2023: £837,032) owed to the Company from TELUS Health (BF) Ltd, a group company. Also included in Debtors is an amount of £320,513 owed to the Company from TELUS Health B.V., a group company.

Included in Creditors is an amount of £26,425,442 (2023: £10,357,767) owed by the Company to TELUS Health (US) Ltd, a group company.


Also included in Creditors are the following amounts owed to various group companies;

 

 

TELUS Health (UK) Limited

Notes to the Financial Statements for the Year Ended 31 December 2024

2024

2023

£

£

TELUS Health (Netherlands) B.V.

-

223,260

Chesnut Global Partners LLC

100,817

100,817

TELUS Health (Australia) Pty Ltd

(15,511)

(1,003)

TELUS Health (BG Australia) Pty Ltd

(480)

(480)

TELUS International (Cda) Inc.

1,698,704

1,253,103

TELUS Health (California) Ltd

1,492

1,468

1,785,022

1,577,165