Turnover is measured at the fair value of the consideration received or receivable, net of discounts and value added taxes. Turnover includes revenue earned from the sale of goods.
Sale of goods – retail
The company/group operates retail shops for the sale of a range of branded and own branded products. Sales of goods are recognised on sale to the customer, which is considered the point of delivery. Retail sales are usually by cash, credit or payment card.
Sales are made to retail customers with a right to return within 28 days, subject to certain conditions regarding the usage. Accumulated experience is used to estimate and provide for such returns at the time of sale.
On initial recognition the company treats this as two transactions and allocates the consideration received between the award and the other sale components.
Sale of goods – internet based transactions
The group sells goods via its websites for delivery to the customer or ‘click and collect’ at its retail shops. Revenue is recognised when the risks and rewards of the inventory are passed to the customer. For deliveries to the customer this is the point of acceptance of the goods by the customer and for ‘click and collect’ this is the time of collection. Transactions are settled by credit or payment card.
Provision is made for credit notes based on the expected level of returns which is based on the historical experience of returns.