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Registered number: 04580474









Commscare Group Limited









Annual Report and Financial Statements

For the Year Ended 31 December 2024

 
Commscare Group Limited
 
 
Company Information


Directors
Mr M Sanderson 
Mr K Everaet 
Mr K Mees 




Registered number
04580474



Registered office
8 Cheshire Avenue

Lostock Gralam

Northwich

Cheshire

CW9 7UA




Independent auditors
Hurst Accountants Limited
Chartered Accountants & Statutory Auditors

3 Stockport Exchange

Stockport

SK1 3GG





 
Commscare Group Limited
 

Contents



Page
Strategic Report
 
1 - 3
Directors' Report
 
4 - 6
Independent Auditors' Report
 
7 - 10
Statement of Comprehensive Income
 
11
Statement of Financial Position
 
12
Statement of Changes in Equity
 
13
Notes to the Financial Statements
 
14 - 29


 
Commscare Group Limited
 
 
Strategic Report
For the Year Ended 31 December 2024

Introduction
 
The directors present the strategic report for Commscare Group Limited (the “Company”) for the year ended 31 December 2024.

Business review
 
The principal activity of the Company is to act as a strategic service partner to the IT channel, delivering a comprehensive range of solutions and services that enable partners and their customers to succeed within an evolving IT landscape. The Company focuses on streamlining IT solutions and services across the entire lifecycle, from presales consultancy and professional services through to managed and maintenance support.
During the period, Management remained committed to executing the Company’s long-term strategy, centred on partner enablement, leveraging deep and longstanding vendor and customer relationships, and efficiently bringing its extensive services capabilities to market.
In 2024, the Company experienced a period-on-period decline in revenue of 10.5%, predominantly attributable to changing dynamics in the services maintenance market, and hyper-competitive pricing from certain market participants. This largely impacted on the first half of the period, and towards the end of the period Management observed that certain  customers who had migrated to lower-cost competitors subsequently chose to return to CommsCare.
During this period of reduced maintenance sales, the Company strategically invested in establishing its Cloud Solutions team. The Company now provides a comprehensive suite of cloud services in the UK, including cloud readiness assessments, migration services, managed cloud support, security solutions, backup and disaster recovery, hybrid cloud integration, and Microsoft Azure solutions. This team delivered strongly towards the end of the period, demonstrating strong growth momentum.
Future Developments
Management remains focused on executing its strategy to drive long-term profitability, underpinned by continued emphasis on partner enablement. The directors are confident that this approach will support growth in both turnover and operating profit in the coming periods.

Principal risks and uncertainties
 
The execution of the Company’s strategy is subject to the following principal risks:
Competition
The Company competes with European and national service providers, resellers, and suppliers employing direct sales models. Management continues to invest in enhancing the Company’s services portfolio and collaborates closely with vendors to provide customers with access to the latest innovations.
Credit Exposure
The Company offers credit terms to customers in line with market standards, creating an inherent risk of non-payment. All potential customers undergo credit checks and must satisfy pre-acceptance requirements, thereby mitigating credit risk exposure.
Personnel
The Company recognises that the failure to recruit and retain key personnel may adversely impact the achievement of its strategic objectives. Additionally, regulatory changes and challenges in sourcing qualified employees could disrupt operations or increase operating costs. Measures to mitigate these risks are detailed in the Directors’ Statement on their statutory duties under Section 172(1) of the Companies Act 2006.
 
Page 1

 
Commscare Group Limited
 

Strategic Report (continued)
For the Year Ended 31 December 2024


Financial key performance indicators
 
KPI         2024   2023
Period-on-period turnover growth      -10.5%  -3.4%
Operating loss (excluding exceptional) as % of sales   -3.54%  3.58%

Statement by the directors in performance of their statutory duties in accordance with S172 (1) Companies Act 2006
 
The directors confirm that they have acted in good faith to promote the success of the Company for the benefit of its members as a whole, with due regard to stakeholders and the matters set out in section 172(1)(a)-(f) of the Companies Act 2006. This statement forms part of the directors’ statement required under section 414CZA.
The Company’s principles, aligned with Ingram Micro’s global ‘Tenets of Success’ (Results, Integrity, Imagination, Courage, Responsibility, and Talent), underpin decision-making processes and guide behaviours to drive the success of business partners and employees alike.
Stakeholder Engagement
Customers
Management maintains close relationships with customers to understand and address their evolving business requirements. Senior management, including directors, meet regularly with key strategic customers to gain insights into their challenges and opportunities.
Employees
The Company communicates effectively with employees via management structures and periodic business reviews, where senior leaders present updates and host Q&A sessions. In 2024, two Pulse Surveys were conducted, covering Career Development, Diversity & Inclusion, ESG, Innovation, Performance Management, and Quality. Results were reviewed by senior management to inform improvement plans.
Employee Development
Employees are supported with clear goals, annual performance reviews, and development plans created in collaboration with managers. Access to extensive learning resources and an e-learning portal is available, and managers conduct regular feedback sessions to support progress and engagement.
Health and Wellbeing
The Company operates a team of trained Mental Health First Aiders and provides access to Ingram Micro’s Employee Assistance Programme, offering 24/7 support, structured counselling, and an online wellbeing portal.
Inclusivity
The Company is committed to fair and inclusive employment practices, providing equal opportunities for training, development, and promotion. Recruitment and training processes are designed to support inclusivity across all protected characteristics.
 
Page 2

 
Commscare Group Limited
 

Strategic Report (continued)
For the Year Ended 31 December 2024

Ethical Conduct
The Company upholds high ethical standards, requiring all employees to complete annual Code of Conduct training and legal compliance certification.
Suppliers
Key supplier relationships are managed at executive level within Ingram Micro globally, regionally, and locally. Directors and senior management engage directly with suppliers via conferences and business reviews to maintain strong partnerships.
Community and Environment
The Company is committed to managing its social and environmental impact. Further details are available on Ingram Micro’s corporate website, outlining policies such as the Environmental Stewardship Policy and Supplier Code of Ethics, which apply to all subsidiaries including the Company.  


This report was approved by the board and signed on its behalf.



Mr M Sanderson
Director

Date: 23 December 2025

Page 3

 
Commscare Group Limited
 
 
 
Directors' Report
For the Year Ended 31 December 2024

The directors present their report and the financial statements for the year ended 31 December 2024.

Directors' responsibilities statement

The directors are responsible for preparing the Strategic Report, the Directors' Report and the financial statements in accordance with applicable law and regulations.
 
The Companies Act 2006 requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland'. Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Company and of the profit or loss of the Company for that period.

 In preparing these financial statements, the directors are required to:


select suitable accounting policies for the Company's financial statements and then apply them consistently;

make judgements and accounting estimates that are reasonable and prudent;

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue in business.

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Company and to enable them to ensure that the financial statements comply with the Companies Act 2006They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The directors are responsible for the maintenance and integrity of the corporate and financial information included on the Company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements and other information included in Directors' Reports may differ from legislation in other jurisdictions.

Principal Activities
The principal activity remains as a strategic service partner to the IT channel, providing a wide range of solutions and services across the IT lifecycle, from pre-sales consultancy and professional services to managed and maintenance support.

Results and dividends

The loss for the year, after taxation, amounted to £585,176 (2023 - profit  £1,512,770).

No dividend was declared in 2024 (2023: £7,500,000).

Directors

The directors who served during the year were:

Mr M Sanderson 
Mr K Everaet 
Mr K Mees 
Mr A Wilmot (resigned 28 February 2025)
Page 4

 
Commscare Group Limited
 
 
 
Directors' Report (continued)
For the Year Ended 31 December 2024


Third Party Indemnity Provision
The Company has granted qualifying third-party indemnity provisions to its directors under the Companies Act 2006, which were in place during the financial period and at the date of this report.

Future developments

Future developments are discussed in the Strategic Report.
Payment of Creditors Policy
It is the Company’s policy to agree terms with suppliers and make payments accordingly, provided suppliers comply with agreed terms. Creditor days at 31 December 2024 were 60 days (2023: 60 days).

Financial Risk Management

The directors retain responsibility for financial risk management, with policies set at corporate level (Ingram Micro Inc.) implemented locally by the finance department, including controls for price, foreign exchange, credit, and liquidity risks.
 
Price risk: Managed via strict inventory turnover, resource utilization and ageing controls.
 
Foreign exchange risk: Minimal, as the Company primarily bills in GBP, although some purchases are in USD and EUR.
 
Credit risk: Mitigated through thorough credit checks and regular reviews of credit limits.
 
Liquidity risk: Managed via an overdraft facility pooled across Ingram Micro Inc. group companies.

No political or charitable donations were made during the period (2023: £1,500).

Engagement with employees

Information regarding engagement with employees (associates) is included in the Strategic Report.

Disclosure of information to auditors

Each of the persons who are directors at the time when this Directors' Report is approved has confirmed that:
 
so far as the director is aware, there is no relevant audit information of which the Company's auditors are unaware, and

the director has taken all the steps that ought to have been taken as a director in order to be aware of any relevant audit information and to establish that the Company's auditors are aware of that information.

Post balance sheet events

There have been no post balance sheet events.

Auditors

The auditorsHurst Accountants Limitedwill be proposed for reappointment in accordance with section 485 of the Companies Act 2006.

Page 5

 
Commscare Group Limited
 
 
 
Directors' Report (continued)
For the Year Ended 31 December 2024

This report was approved by the board and signed on its behalf.
 



Mr M Sanderson
Director

Date: 23 December 2025

Page 6

 
Commscare Group Limited
 
 
 
Independent Auditors' Report to the Members of Commscare Group Limited
 

Opinion


We have audited the financial statements of Commscare Group Limited (the 'Company') for the year ended 31 December 2024, which comprise the Statement of Comprehensive Income, the Statement of Financial Position, the Statement of Changes in Equity and the related notes, including a summary of significant accounting policiesThe financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland' (United Kingdom Generally Accepted Accounting Practice).


In our opinion the financial statements:


give a true and fair view of the state of the Company's affairs as at 31 December 2024 and of its loss for the year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
have been prepared in accordance with the requirements of the Companies Act 2006.


Basis for opinion


We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the Company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, including the Financial Reporting Council's Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.


Conclusions relating to going concern


In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.


Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.


Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.


Other information


The other information comprises the information included in the Annual Report other than the financial statements and our Auditors' Report thereon. The directors are responsible for the other information contained within the Annual ReportOur opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.


We have nothing to report in this regard.


Page 7

 
Commscare Group Limited
 
 
 
Independent Auditors' Report to the Members of Commscare Group Limited (continued)


Opinion on other matters prescribed by the Companies Act 2006
 

In our opinion, based on the work undertaken in the course of the audit:


the information given in the Strategic Report and the Directors' Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and
the Strategic Report and the Directors' Report have been prepared in accordance with applicable legal requirements.


Matters on which we are required to report by exception
 

In the light of the knowledge and understanding of the Company and its environment obtained in the course of the audit, we have not identified material misstatements in the Strategic Report or the Directors' Report.


We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:


adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns; or
certain disclosures of directors' remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit.


Responsibilities of directors
 

As explained more fully in the Directors' Responsibilities Statement set out on page 4, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.


In preparing the financial statements, the directors are responsible for assessing the Company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the Company or to cease operations, or have no realistic alternative but to do so.


Page 8

 
Commscare Group Limited
 
 
 
Independent Auditors' Report to the Members of Commscare Group Limited (continued)


Auditors' responsibilities for the audit of the financial statements
 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an Auditors' Report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.


Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

We identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, and then design and perform audit procedures responsive to those risks, including obtaining audit evidence that is sufficient and appropriate to provide a basis for our opinion.
Identifying and assessing potential risks related to irregularities 
In identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, we considered the following: 
 
The nature of the industry and sector in which the company operates; the control environment and business performance including key drivers for directors' remuneration, bonus levels and performance targets. 
The outcome of enquiries of local management and parent company management, including whether management was aware of any instances of non-compliance with laws and regulations, and whether management had knowledge of any actual, suspected, or alleged fraud.
Supporting documentation relating to the Company's policies and procedures for: 
    - Identifying, evaluating, and complying with laws and regulations 
    - Detecting and responding to the risks of fraud 
The internal controls established to mitigate risks related to fraud or non-compliance with laws and regulations. 
The outcome of discussions amongst the engagement team regarding how and where fraud might occur in the financial statements and any potential indicators of fraud. 
The legal and regulatory framework in which the Company operates, particularly those laws and regulations which have a direct effect on the financial statements, such as the Companies Act 2006, pensions and tax legislation, or which had a fundamental effect on the operations of the Company, including General Data Protection requirements, and Anti-bribery and Corruption.

Audit response to risks identified 
Our procedures to respond to the risks identified included the following: 
 
Reviewing the financial statements disclosures and testing to supporting documentation to assess compliance with the provisions of those relevant laws and regulations which have a direct effect on the financial statements. 
Discussions with management, including consideration of known or suspected instances of non-compliance with laws and regulations and fraud. 
Evaluation of management’s controls designed to prevent and detect irregularities. 
Enquiring of management about any actual and potential litigation and claims. 
Performing analytical procedures to identify any unusual or unexpected relationships which may indicate risks of material misstatement due to fraud. 
Page 9

 
Commscare Group Limited
 
 
 
Independent Auditors' Report to the Members of Commscare Group Limited (continued)


We have also considered the risk of fraud through management override of controls by: 
 
Testing the appropriateness of journal entries and other adjustments. We have used data analytics software to identify accounting transactions which may pose a heightened risk of material misstatement, whether due to fraud or error.
Challenging assumptions made by management in their significant accounting estimates, and assessing whether the judgements made in making accounting estimates are indicative of a potential bias; and 
Evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business. 

We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit. 
 
There are inherent limitations in the audit procedures described above, and the further removed non-compliance with laws and regulations are from the events and transactions reflected in the financial statements, the less likely we would become aware of them.  Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion. 


A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our Auditors' Report.


Use of our report
 

This report is made solely to the Company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006Our audit work has been undertaken so that we might state to the Company's members those matters we are required to state to them in an Auditors' Report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Company and the Company's members, as a body, for our audit work, for this report, or for the opinions we have formed.



John Glover (Senior Statutory Auditor)
for and on behalf of
Hurst Accountants Limited
Chartered Accountants & Statutory Auditors
3 Stockport Exchange
Stockport
SK1 3GG

23 December 2025
Page 10

 
Commscare Group Limited
 
 
Statement of Comprehensive Income
For the Year Ended 31 December 2024

2024
2023
Note
£
£

  

Turnover
 4 
30,163,630
33,718,345

Cost of sales
  
(16,854,909)
(17,537,767)

Gross profit
  
13,308,721
16,180,578

Administrative expenses
  
(14,377,941)
(14,972,661)

Exceptional administrative expenses
 13 
(3,332)
(1,798,469)

Operating loss
 5 
(1,072,552)
(590,552)

Dividends received
 9 
3,332
1,744,765

Interest receivable and similar income
 10 
316,355
847,389

Interest payable and similar expenses
  
(27,369)
(850)

(Loss)/profit before tax
  
(780,234)
2,000,752

Tax on (loss)/profit
 11 
195,058
(487,982)

(Loss)/profit for the financial year
  
(585,176)
1,512,770

Other comprehensive income for the year
  

Total comprehensive income for the year
  
(585,176)
1,512,770

There were no recognised gains and losses for 2024 or 2023 other than those included in the statement of comprehensive income.

The notes on pages 14 to 29 form part of these financial statements.

Page 11

 
Commscare Group Limited
Registered number: 04580474

Statement of Financial Position
As at 31 December 2024

2024
2023
Note
£
£

Fixed assets
  

Intangible assets
 14 
165,191
264,305

Tangible assets
 15 
-
-

Fixed asset investments
 16 
1
25,000

  
165,192
289,305

Current assets
  

Stocks
 17 
3,026,383
2,403,842

Debtors: amounts falling due within one year
 18 
15,105,456
15,726,916

Cash at bank and in hand
 19 
8,048,087
12,635,605

  
26,179,926
30,766,363

Creditors: amounts falling due within one year
 20 
(11,585,724)
(15,634,034)

Net current assets
  
 
 
14,594,202
 
 
15,132,329

Total assets less current liabilities
  
14,759,394
15,421,634

Creditors: amounts falling due after more than one year
 21 
(1,571,900)
(1,625,057)

Provisions for liabilities
  

Deferred tax
 22 
-
(23,907)

Net assets
  
13,187,494
13,772,670


Capital and reserves
  

Called up share capital 
 23 
35,000
35,000

Profit and loss account
 24 
13,152,494
13,737,670

  
13,187,494
13,772,670


The financial statements were approved and authorised for issue by the board and were signed on its behalf by: 


Mr M Sanderson
Director

Date: 23 December 2025

The notes on pages 14 to 29 form part of these financial statements.

Page 12

 
Commscare Group Limited
 

Statement of Changes in Equity
For the Year Ended 31 December 2024


Called up share capital
Profit and loss account
Total equity

£
£
£

At 1 January 2024
35,000
13,737,670
13,772,670


Comprehensive income for the year

Loss for the year
-
(585,176)
(585,176)


At 31 December 2024
35,000
13,152,494
13,187,494



Statement of Changes in Equity
For the Year Ended 31 December 2023


Called up share capital
Profit and loss account
Total equity

£
£
£

At 1 January 2023
35,000
19,724,900
19,759,900


Comprehensive income for the year

Profit for the year
-
1,512,770
1,512,770


Contributions by and distributions to owners

Dividends: Equity capital
-
(7,500,000)
(7,500,000)


At 31 December 2023
35,000
13,737,670
13,772,670


Page 13

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

1.


General information

Commscare Group Limited (the "Company") is a private company limited by shares and incorporated in England and Wales. The Company's registered office is 8 Cheshire Avenue, Cheshire Business Park, Lostock Gralam, Northwich, Cheshire, CW9 7UA. Its principal activity is the provision of specialist professional, managed, and maintenance IT services to customers throughout the UK.

2.Accounting policies

 
2.1

Basis of preparation of financial statements

The financial statements have been prepared under the historical cost convention unless otherwise specified within these accounting policies and in accordance with Financial Reporting Standard 102, the Financial Reporting Standard applicable in the UK and the Republic of Ireland and the Companies Act 2006.

The preparation of financial statements in compliance with FRS 102 requires the use of certain critical accounting estimates. It also requires management to exercise judgement in applying the Company's accounting policies (see note 3).

The following principal accounting policies have been applied:

 
2.2

Financial Reporting Standard 102 - reduced disclosure exemptions

The Company has taken advantage of the following disclosure exemptions in preparing these financial statements, as permitted by the FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland":
the requirements of Section 7 Statement of Cash Flows;
the requirements of Section 3 Financial Statement Presentation paragraph 3.17(d);
the requirements of Section 11 Financial Instruments paragraphs 11.42, 11.44 to 11.45, 11.47, 11.48(a)(iii), 11.48(a)(iv), 11.48(b) and 11.48(c);
the requirements of Section 12 Other Financial Instruments paragraphs 12.26 to 12.27, 12.29(a), 12.29(b) and 12.29A;
the requirements of Section 33 Related Party Disclosures paragraph 33.7.

This information is included in the consolidated financial statements of Ingram Micro Incorporated as at 31 December 2024 and these financial statements may be obtained from Ingram Micro Incorporated, 3351 Michelson Drive, Suite 100, Irvine, CA 92612, USA.

 
2.3

Exemption from preparing consolidated financial statements

The Company is exempt from the requirement to prepare consolidated financial statements as all of its subsidiaries are permitted to be excluded from consolidation by section 405 of the Companies Act 2006.

Page 14

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

2.Accounting policies (continued)

 
2.4

Going concern

The financial statements have been prepared on a going concern basis, which the directors consider to be appropriate. In making this assessment, the directors have considered the Company’s budgets and cash flow
forecasts for a period of at least 12 months from the date of approval of these financial statements, as well as the current economic environment and the possible effects on the business of reasonably possible changes in trading performance.
The directors have a reasonable expectation that the Company has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements.
The directors acknowledge that the assessment of the Company’s ability to continue as a going concern involves a degree of judgement and the preparation of forecasts includes assumptions and estimates that are inherently uncertain. However, after reviewing the Company’s liquidity position and forecast cash flows, the directors have concluded that there are no material uncertainties that cast significant doubt over the Company’s ability to continue as a going concern.

 
2.5

Foreign currency translation

Functional and presentation currency

The Company's functional and presentational currency is GBP.

Transactions and balances

Foreign currency transactions are translated into the functional currency using the spot exchange rates at the dates of the transactions.

At each period end foreign currency monetary items are translated using the closing rate. Non-monetary items measured at historical cost are translated using the exchange rate at the date of the transaction.

Foreign exchange gains and losses resulting from the settlement of transactions and from the translation at period-end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in profit or loss.

Foreign exchange gains and losses that relate to borrowings and cash and cash equivalents are presented in the Statement of Comprehensive Income within 'finance income or costs'. All other foreign exchange gains and losses are presented in profit or loss within 'other operating income'.

Page 15

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

2.Accounting policies (continued)

 
2.6

Revenue

Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Company and the revenue can be reliably measured. Revenue is measured as the fair value of the consideration received or receivable, excluding discounts, rebates, value added tax and other sales taxes. The following criteria must also be met before revenue is recognised:

Rendering of services

Revenue from a contract to provide services is recognised in the period in which the services are provided in accordance with the stage of completion of the contract when all of the following conditions are satisfied:
 
the amount of revenue can be measured reliably;
it is probable that the Company will receive the consideration due under the contract;
the stage of completion of the contract at the end of the reporting period can be measured reliably; and
the costs incurred and the costs to complete the contract can be measured reliably.

Turnover from maintenance contracts is spread over the life of the contract on a straight line basis except in the first month of any contract where additional revenue is released to match initial contract costs. Costs are recognised as they are incurred.

 
2.7

Operating leases

Rentals paid under operating leases are charged to profit or loss on a straight-line basis over the lease term.

Benefits received and receivable as an incentive to sign an operating lease are recognised on a straight-line basis over the lease term, unless another systematic basis is representative of the time pattern of the lessee's benefit from the use of the leased asset.

 
2.8

Interest income

Interest income is recognised in profit or loss using the accruals basis method.

 
2.9

Finance costs

Finance costs are charged to profit or loss over the term of the debt. The amount charged is at a constant rate on the carrying amount.

 
2.10

Pensions

Defined contribution pension plan

The Company operates a defined contribution plan for its employees. A defined contribution plan is a pension plan under which the Company pays fixed contributions into a separate entity. Once the contributions have been paid the Company has no further payment obligations.

The contributions are recognised as an expense in profit or loss when they fall due. Amounts not paid are shown in accruals as a liability in the Statement of Financial Position. The assets of the plan are held separately from the Company in independently administered funds.

Page 16

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

2.Accounting policies (continued)

 
2.11

Current and deferred taxation

The tax expense for the year comprises current and deferred tax. Tax is recognised in profit or loss except that a charge attributable to an item of income and expense recognised as other comprehensive income or to an item recognised directly in equity is also recognised in other comprehensive income or directly in equity respectively.

The current income tax charge is calculated on the basis of tax rates and laws that have been enacted or substantively enacted by the reporting date in the countries where the Company operates and generates income.

Deferred tax balances are recognised in respect of all timing differences that have originated but not reversed by the reporting date, except that:
 
The recognition of deferred tax assets is limited to the extent that it is probable that they will be recovered against the reversal of deferred tax liabilities or other future taxable profits; and
Any deferred tax balances are reversed if and when all conditions for retaining associated tax allowances have been met.

Deferred tax balances are not recognised in respect of permanent differences except in respect of business combinations, when deferred tax is recognised on the differences between the fair values of assets acquired and the future tax deductions available for them and the differences between the fair values of liabilities acquired and the amount that will be assessed for tax. Deferred tax is determined using tax rates and laws that have been enacted or substantively enacted by the reporting date.


 
2.12

Exceptional items

Exceptional items are transactions that fall within the ordinary activities of the Company but are presented separately due to their size or incidence.

 
2.13

Intangible assets

Intangible assets are initially recognised at cost. After recognition, under the cost model, intangible assets are measured at cost less any accumulated amortisation and any accumulated impairment losses.

All intangible assets are considered to have a finite useful life. If a reliable estimate of the useful life cannot be made, the useful life shall not exceed ten years.

 Amortisation is provided on the following bases:

Software costs
-
25%
straight line

Page 17

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

2.Accounting policies (continued)

 
2.14

Tangible fixed assets

Tangible fixed assets under the cost model are stated at historical cost less accumulated depreciation and any accumulated impairment losses. Historical cost includes expenditure that is directly attributable to bringing the asset to the location and condition necessary for it to be capable of operating in the manner intended by management.

Depreciation is charged so as to allocate the cost of assets less their residual value over their estimated useful lives, using the straight-line method.

Depreciation is provided on the following basis:

Leasehold property
-
14%
Straight line over the period of the lease (7 years)
Fixtures and fittings
-
20%
Straight line
Computer equipment
-
25%
Straight line

The assets' residual values, useful lives and depreciation methods are reviewed, and adjusted prospectively if appropriate, or if there is an indication of a significant change since the last reporting date.

Gains and losses on disposals are determined by comparing the proceeds with the carrying amount and are recognised in profit or loss.

 
2.15

Valuation of investments

Investments in subsidiaries are measured at cost less accumulated impairment.

 
2.16

Stocks

Stock items are systematically depreciated at a rate of 22% annually (1.84% per month) on a reducing balance basis, reducing their value over the underlying contract's length.
Stock items held but awaiting repair are temporarily adjusted to 50% of their reducing balance until the repair is completed. Once the item has been repaired, its value is restored to the reduced balance. In cases where an item cannot be repaired, it is written off.

 
2.17

Debtors

Short term debtors are initially measured at transaction price, less any impairment, and subsequently recognised at the undiscounted amount of cash and other consideration.

 
2.18

Cash and cash equivalents

Cash is represented by cash in hand and deposits with financial institutions repayable without penalty on notice of not more than 24 hours. Cash equivalents are highly liquid investments that mature in no more than three months from the date of acquisition and that are readily convertible to known amounts of cash with insignificant risk of change in value.

 
2.19

Creditors

Basic financial liabilities, including trade and other payables, loans from fellow group companies and preference shares that are classified as debt, are initially and subsequently recognised at transaction price. There are no arrangements that constitute a financing transaction within the period.

Page 18

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

2.Accounting policies (continued)

 
2.20

Provisions for liabilities

Provisions are recognised when an event has taken place that gives rise to a legal or constructive obligation, a transfer of economic benefits is probable and a reliable estimate can be made.
Provisions are measured as the best estimate of the amount required to settle the obligation, taking into account the related risks and uncertainties.
 
Increases in provisions are generally charged as an expense to profit or loss.

 
2.21

Financial instruments

The Company only enters into basic financial instrument transactions that result in the recognition of financial assets and liabilities like trade and other accounts receivable and payable, loans from banks and other third parties, loans to related parties and investments in non-puttable ordinary shares. 
Debt instruments that are payable or receivable within one year, typically trade payables or receivables, are measured, initially at transaction price and subsequently, at the undiscounted amount of the cash or other consideration, expected to be paid or received in line with FRS 102 section 11.

 
2.22

Dividends

Equity dividends are recognised when they become legally payable.
Dividend income is recognised when the right to receive payment is established.


3.


Judgements in applying accounting policies and key sources of estimation uncertainty

Preparation of the financial statements requires management to make significant judgements and estimates. The items in the financial statements where these judgements and estimates have been made include:
Recoverable value of trade debtors
The Company has recognised trade debtors with a carrying value of £4,683,575 (2023: £4,345,857). The recoverability of trade debtors is regularly reviewed in the light of available economic information specific to each debtor and specific provisions are recognised for balances considered to be at risk of being irrecoverable.
Stock
The management of the Company exercises judgement in estimating the useful economic life of stock. Stock is written off over 5 years. The company recognises stock with a carrying value of £3,026,383 (2023: £2,403,842).

Page 19

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

4.


Turnover

An analysis of turnover by class of business is as follows:


2024
2023
£
£

Maintenance services
26,477,783
28,560,733

Sale of equipment
3,685,847
5,157,612

30,163,630
33,718,345


Analysis of turnover by country of destination:

2024
2023
£
£

United Kingdom
28,619,150
32,753,194

Rest of Europe
1,086,656
912,269

Rest of the world
457,824
52,882

30,163,630
33,718,345



5.


Operating loss

The operating loss is stated after charging:

2024
2023
£
£

Exchange differences
15,648
23,821

Other operating lease rentals
640,832
702,498


6.


Auditors' remuneration

During the year, the Company obtained the following services from the Company's auditors:


2024
2023
£
£

Fees payable to the Company's auditors for the audit of the Company's financial statements
39,650
37,845

Fees payable to the Company's auditors in respect of:

Taxation compliance services
3,300
3,150

All non-audit services not included above
3,440
3,275

Page 20

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

7.


Employees

Staff costs, including directors' remuneration, were as follows:


2024
2023
£
£

Wages and salaries
10,422,915
12,261,413

Social security costs
893,527
896,016

Cost of defined contribution scheme
275,750
309,336

11,592,192
13,466,765


The average monthly number of employees, including the directors, during the year was as follows:


        2024
        2023
            No.
            No.







Technical and operations
69
74



Sales, support and directors
122
136

191
210


8.


Directors' remuneration

2024
2023
£
£

Directors' emoluments
293,233
192,976

Company contributions to defined contribution pension schemes
10,634
6,067

303,867
199,043


During the year retirement benefits were accruing to 1 director (2023 - 1) in respect of defined contribution pension schemes.


9.


Dividends received

2024
2023
£
£

Dividends received
3,332
1,744,765




Page 21

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

10.


Interest receivable

2024
2023
£
£


Bank interest receivable
316,355
847,389


11.


Taxation


2024
2023
£
£

Corporation tax


Current tax on profits for the year
-
456,345


Deferred tax


Origination and reversal of timing differences
(195,058)
31,637


Tax on (loss)/profit
(195,058)
487,982

Factors affecting tax charge for the year

The tax assessed for the year is higher than (2023 - higher than) the standard rate of corporation tax in the UK of 25% (2023 - 23.52%). The differences are explained below:

2024
2023
£
£


(Loss)/profit on ordinary activities before tax
(780,234)
2,000,752


(Loss)/profit on ordinary activities multiplied by standard rate of corporation tax in the UK of 25% (2023 - 23.52%)
(195,058)
470,588

Effects of:


Expenses not deductible for tax purposes
-
427,539

Dividends from UK companies
-
(410,378)

Remeasurement of deferred tax for changes in tax rates
-
1,872

Super deduction
-
(1,639)

Total tax charge/(credit) for the year
(195,058)
487,982


Factors that may affect future tax charges

There were no factors that may affect future tax charges.

Page 22

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

12.


Dividends

2024
2023
£
£


Dividends on ordinary shares
-
7,500,000


13.


Exceptional items

2024
2023
£
£


Subsidiary impairment
3,332
1,798,469


14.


Intangible assets




Software costs

£



Cost


At 1 January 2024
396,459



At 31 December 2024

396,459



Amortisation


At 1 January 2024
132,154


Charge for the year
99,114



At 31 December 2024

231,268



Net book value



At 31 December 2024
165,191



At 31 December 2023
264,305



Page 23

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

15.


Tangible fixed assets





Short-term leasehold property
Fixtures and fittings
Computer equipment
Total

£
£
£
£



Cost or valuation


At 1 January 2024
369,162
103,721
964,454
1,437,337



At 31 December 2024

369,162
103,721
964,454
1,437,337



Depreciation


At 1 January 2024
369,162
103,721
964,454
1,437,337



At 31 December 2024

369,162
103,721
964,454
1,437,337



Net book value



At 31 December 2024
-
-
-
-



At 31 December 2023
-
-
-
-

Page 24

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

16.


Fixed asset investments





Investments in subsidiary companies

£



Cost or valuation


At 1 January 2024
1,823,469


Disposals
(21,667)



At 31 December 2024

1,801,802



Impairment


At 1 January 2024
1,798,469


Charge for the period
3,332



At 31 December 2024

1,801,801



Net book value



At 31 December 2024
1



At 31 December 2023
25,000


Subsidiary undertaking


The following was a subsidiary undertaking of the Company:

Name

Registered office

Principal activity

Class of shares

Holding

Platform Consultancy Services Limited
8 Cheshire Avenue, Lostock Gralam, Northwich, Cheshire, CW9 7UA
Dormant
Ordinary
100%


17.


Stocks

2024
2023
£
£

Finished goods and goods for resale
3,026,383
2,403,842


An impairment loss of £197,642 (2023: £190,459) was recognised in cost of sales against stock during the year due to slow-moving and obsolete stock.

Page 25

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

18.


Debtors

2024
2023
£
£


Trade debtors
4,683,575
4,345,857

Amounts owed by group undertakings
439,950
73,883

Other debtors
126,478
51,944

Prepayments and accrued income
9,684,302
11,255,232

Deferred taxation
171,151
-

15,105,456
15,726,916


An impairment loss of £11,248 (2023: £8,107) was recognised against trade debtors.
An impairment loss of £227,000 
(2023: £406,125) was recognised against accrued income.


19.


Cash and cash equivalents

2024
2023
£
£

Cash at bank and in hand
8,048,087
12,635,605



20.


Creditors: Amounts falling due within one year

2024
2023
£
£

Trade creditors
174,090
760,545

Amounts owed to group undertakings
60,438
76,366

Other taxation and social security
278,376
346,121

Other creditors
54,428
107,211

Accruals
5,273,336
6,188,926

Deferred income
5,745,056
8,154,865

11,585,724
15,634,034


Amounts owed to group undertakings are unsecured, interest free, and repayable on demand.

Page 26

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

21.


Creditors: Amounts falling due after more than one year

2024
2023
£
£

Deferred income
1,571,900
1,625,057



22.


Deferred taxation




2024
2023


£

£






Liability at beginning of period
(23,907)
7,730


Credited/(charged) to profit or loss
195,058
(31,637)



Asset/(liability) at end of year
171,151
(23,907)

The deferred taxation balance is made up as follows:

2024
2023
£
£


Accelerated capital allowances
(33,008)
(55,966)

Other timing differences
204,159
32,059

171,151
(23,907)

Page 27

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

23.


Share capital

2024
2023
£
£
Allotted, called up and fully paid



35,000 (2023 - 35,000) Ordinary shares of £1.00 each
35,000
35,000



24.


Reserves

Profit and loss account

Includes all current and prior period retained profits and losses.


25.


Contingent liabilities

The Company, together with other entities within the Group, is a party to a group banking facility that is secured by a fixed and floating charge over the assets of the Company and other Group entities.


26.


Pension commitments

The Company operates a defined contributions pension scheme. The assets of the scheme are held separately from those of the Company in an independently administered fund. The pension cost charge represents contributions payable by the company to the fund and amounted to £275,750 (2023: £309,336). Contributions totalling £52,334 (2023: £94,541) were payable to the fund at the balance sheet date and are included in creditors.

Page 28

 
Commscare Group Limited
 
 
 
Notes to the Financial Statements
For the Year Ended 31 December 2024

27.


Commitments under operating leases

At 31 December 2024 the Company had future minimum lease payments due under non-cancellable operating leases for each of the following periods:

2024
2023
£
£

Land and Buildings


Not later than 1 year
215,981
215,981

Later than 1 year and not later than 5 years
269,976
485,957

485,957
701,938

2024
2023

£
£

Motor Vehicles


Not later than 1 year
261,691
272,461

Later than 1 year and not later than 5 years
204,209
344,271

465,900
616,732


28.


Related party transactions

The Company has taken advantage of the exemption contained in FRS 102 Section 33 "Related Party Transactions" not to disclose transactions with other wholly owned group companies.


29.


Controlling party

The immediate parent undertaking is Ingram Micro (UK) Limited, a company incorporated in the UK, company number 01609968.
The ultimate parent undertaking and controlling party is Ingram Micro Holding Corporation based at 3351 Michelson Drive, Suite 100, Irvine, CA 92612, USA. The shares of Ingram Micro Holding Corporation are publicly traded on the New York Stock Exchange after completion of an initial public offering (“IPO”) in October 2024. Most of the stock is owned by Imola JV Holdings L.P., Delaware, U.S.A. Copies of the consolidated financial statements can be obtained from the investor relations section of the Ingram Micro Inc website - https://ir.ingrammicro .com/
 
The Company is exempt from the requirement to prepare consolidated financial statements as all of its subsidiaries are required to be excluded from consolidation by section 405 of the Companies Act 2006.

 
Page 29