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Registration number: 06366852

Zooplus Services Limited

Annual Report and Financial Statements

for the Year Ended 31 December 2025

 

Zooplus Services Limited

Contents

Company Information

1

Director's Report

2

Statement of Director's Responsibilities

3

Independent Auditor's Report

4 to 7

Profit and Loss Account

8

Balance Sheet

9

Statement of Changes in Equity

10

Notes to the Financial Statements

11 to 18

 

Zooplus Services Limited

Company Information

Director

G Carter

Registered office

30 St Giles'
Oxford
OX1 3LE

Auditors

Wenn Townsend
Statutory Auditor30 St Giles'
Oxford
OX1 3LE

 

Zooplus Services Limited

Director's Report for the Year Ended 31 December 2025

The director presents his report and the financial statements for the year ended 31 December 2025.

Directors of the company

The directors who held office during the year were as follows:

G Carter (appointed 1 July 2025)

J Cabrera Achon (appointed 28 February 2025 and resigned 1 July 2025)

S J Douglas (resigned 28 February 2025)

Disclosure of information to the auditors

The director has taken steps that he ought to have taken as a director in order to make himself aware of any relevant audit information and to establish that the company's auditors are aware of that information. The director confirms that there is no relevant information that he knows of and of which he knows the auditors are unaware.

Small companies provision statement

This report has been prepared in accordance with the small companies regime under the Companies Act 2006.

Approved by the Board on 13 May 2026 and signed on its behalf by:

.........................................
G Carter
Director

 

Zooplus Services Limited

Statement of Director's Responsibilities

The director acknowledges his responsibilities for preparing the Annual Report and the financial statements in accordance with applicable law and regulations.

Company law requires the director to prepare financial statements for each financial year. Under that law the director has elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the director must not approve the financial statements unless he is satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. In preparing these financial statements, the director is required to:

select suitable accounting policies and apply them consistently;

make judgements and accounting estimates that are reasonable and prudent;

state whether applicable United Kingdom Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; and

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.

The director is responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable him to ensure that the financial statements comply with the Companies Act 2006. He is also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

 

Zooplus Services Limited

Independent Auditor's Report to the Members of Zooplus Services Limited

Opinion

We have audited the financial statements of Zooplus Services Limited (the 'company') for the year ended 31 December 2025, which comprise the Profit and Loss Account, Balance Sheet, Statement of Changes in Equity, and Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

give a true and fair view of the state of the company's affairs as at 31 December 2025 and of its profit for the year then ended;

have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor responsibilities for the audit of the financial statements section of our report. We are independent of the company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the director's use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the original financial statements were authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The director is responsible for the other information. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

 

Zooplus Services Limited

Independent Auditor's Report to the Members of Zooplus Services Limited

Opinion on other matter prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

the information given in the Director's Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and

the Director's Report has been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of our knowledge and understanding of the company and its environment obtained in the course of the audit, we have not identified material misstatements in the Director's Report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or

the financial statements are not in agreement with the accounting records and returns; or

certain disclosures of directors’ remuneration specified by law are not made; or

we have not received all the information and explanations we require for our audit: or

the directors were not entitled to take advantage of the small companies' exemptions in preparing the directors' report and from the requirement to prepare a strategic report.

Responsibilities of the director

As explained more fully in the Statement of Director's Responsibilities [set out on page 3], the director is responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the director determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the director is responsible for assessing the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the director either intends to liquidate the company or to cease operations, or have no realistic alternative but to do so.

 

Zooplus Services Limited

Independent Auditor's Report to the Members of Zooplus Services Limited

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which our procedures are capable of detecting irregularities, including fraud are detailed below:

• Enquiry of management, those charged with governance and the entity’s solicitors (or in-house legal team) around actual and potential litigation and claims;
• Enquiry of entity staff in tax and compliance functions to identify any instances of non-compliance with laws and regulations;
• Reviewing minutes of meetings of those charged with governance;
• Reviewing internal audit reports;
• Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations;
• Performing audit work over the risk of management override of controls, including testing of journal entries and other adjustments for appropriateness, evaluating the business rationale of significant transactions outside the normal course of business and reviewing accounting estimates for bias;

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

 

Zooplus Services Limited

Independent Auditor's Report to the Members of Zooplus Services Limited

Use of our report

This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

......................................
Mr Benjamin Hayes BSc FCA (Senior Statutory Auditor)
For and on behalf of Wenn Townsend, Statutory Auditor
 30 St Giles'
Oxford
OX1 3LE

13 May 2026

 

Zooplus Services Limited

Profit and Loss Account for the Year Ended 31 December 2025

Note

2025
 £

2024
 £

Turnover

3

3,783,834

3,518,275

Cost of sales

 

(1,123,120)

(1,209,167)

Gross profit

 

2,660,714

2,309,108

Administrative expenses

 

(2,479,044)

(2,141,028)

Operating profit

4

181,670

168,080

Other interest receivable and similar income

5

-

3,756

Interest payable and similar charges

6

(1,485)

(550)

 

(1,485)

3,206

Profit before tax

 

180,185

171,286

Taxation

10

(45,821)

(46,106)

Profit for the financial year

 

134,364

125,180

The above results were derived from continuing operations.

The company has no recognised gains or losses for the year other than the results above.

 

Zooplus Services Limited

(Registration number: 06366852)
Balance Sheet as at 31 December 2025

Note

2025
 £

2024
 £

Current assets

 

Debtors

11

367,016

224,163

Cash at bank and in hand

 

684,917

647,469

 

1,051,933

871,632

Creditors: Amounts falling due within one year

12

(359,827)

(313,890)

Net assets

 

692,106

557,742

Capital and reserves

 

Called up share capital

14

100

100

Profit and loss account

15

692,006

557,642

Total equity

 

692,106

557,742

Approved and authorised by the director on 13 May 2026
 

.........................................

G Carter

Director

 

Zooplus Services Limited

Statement of Changes in Equity for the Year Ended 31 December 2025

Share capital
£

Retained earnings
£

Total
£

At 1 January 2025

100

557,642

557,742

Profit for the year

-

134,364

134,364

At 31 December 2025

100

692,006

692,106

Share capital
£

Retained earnings
£

Total
£

At 1 January 2024

100

432,462

432,562

Profit for the year

-

125,180

125,180

At 31 December 2024

100

557,642

557,742

 

Zooplus Services Limited

Notes to the Financial Statements for the Year Ended 31 December 2025

1

General information

The company is a private company limited by share capital incorporated in England and Wales.

The principal place of business is:
2 Eastbourne Terrace
London
W2 6LG

The principal activity of the company is the online marketing of pet products.

The address of its registered office is:
30 St Giles'
Oxford
OX1 3LE

2

Accounting policies

Summary of significant accounting policies and key accounting estimates

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Statement of compliance

These financial statements were prepared in accordance with Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland and the Companies Act 2006'.

Basis of preparation

These financial statements have been prepared using the historical cost convention except that as disclosed in the accounting policies certain items are shown at fair value.

The financial statements are prepared in pounds sterling, which is the functional currency of the company. Monetary amounts in these financial statements are rounded to the nearest pound sterling.

The company has taken advantage of the exemption available under FRS102 from disclosing transactions with its parent company.

 

Zooplus Services Limited

Notes to the Financial Statements for the Year Ended 31 December 2025

Foreign currency transactions and balances

Foreign currency transactions are initially recognised by applying to the foreign currency amount the spot exchange rate between the functional currency and the foreign currency at the date of transaction.

Monetary assets and liabilities denominated in a foreign currency at the balance sheet date are translated using the closing rate.

Tax

The tax expense for the period comprises current tax. Tax is recognised in profit or loss, except that a change attributable to an item of income or expense recognised as other comprehensive income is also recognised directly in other comprehensive income.

The current income tax charge is calculated on the basis of tax rates and laws that have been enacted or substantively enacted by the reporting date in the countries where the company operates and generates taxable income.

Tangible assets

Tangible assets are stated in the balance sheet at cost, less any subsequent accumulated depreciation and subsequent accumulated impairment losses.

The cost of tangible assets includes directly attributable incremental costs incurred in their acquisition and installation.

Depreciation

Depreciation is charged so as to write off the cost of assets, other than land and properties under construction over their estimated useful lives, as follows:

Asset class

Depreciation method and rate

Leasehold property improvements

Straight line over the life of the lease

Furniture, fittings and equipment

Straight line over the life of the lease

Computer equipment

Straight line over three years

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.

Trade debtors

Trade debtors are amounts due from customers for merchandise sold or services performed in the ordinary course of business.

Trade debtors are recognised initially at the transaction price. A provision for the impairment of trade debtors is established when there is objective evidence that the company will not be able to collect all amounts due according to the original terms of the receivables.

 

Zooplus Services Limited

Notes to the Financial Statements for the Year Ended 31 December 2025

Trade creditors

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Accounts payable are classified as current liabilities if the company does not have an unconditional right, at the end of the reporting period, to defer settlement of the creditor for at least twelve months after the reporting date. If there is an unconditional right to defer settlement for at least twelve months after the reporting date, they are presented as non-current liabilities.

Trade creditors are recognised initially at the transaction price.

Leases

Leases in which substantially all the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases are charged to profit or loss on a straight-line basis over the period of the lease.

Share capital

Ordinary shares are classified as equity. Equity instruments are measured at the fair value of the cash or other resources received or receivable, net of the direct costs of issuing the equity instruments. If payment is deferred and the time value of money is material, the initial measurement is on a present value basis.

Defined contribution pension obligation

A defined contribution plan is a pension plan under which fixed contributions are paid into a pension fund and the company has no legal or constructive obligation to pay further contributions even if the fund does not hold sufficient assets to pay all employees the benefits relating to employee service in the current and prior periods.

Contributions to defined contribution plans are recognised as employee benefit expense when they are due. If contribution payments exceed the contribution due for service, the excess is recognised as a prepayment.

Revenue recognition

Turnover comprises the fair value of the consideration received or receivable for the sale of goods and provision of services in the ordinary course of the company’s activities. Turnover is shown net of sales/value added tax, returns, rebates and discounts.

The company recognises revenue when:
The amount of revenue can be reliably measured;
it is probable that future economic benefits will flow to the entity;
and specific criteria have been met for each of the company's activities.

 

Zooplus Services Limited

Notes to the Financial Statements for the Year Ended 31 December 2025

3

Revenue

The analysis of the company's revenue for the year from continuing operations is as follows:

2025
 £

2024
 £

Management fees

3,783,834

3,518,275

The analysis of the company's turnover for the year by market is as follows:

2025
£

2024
£

Europe

3,783,834

3,518,275

4

Operating profit

Arrived at after charging/(crediting)

2025
 £

2024
 £

Depreciation expense

-

5,668

Operating lease expense - property

245,677

110,890

Loss on disposal of property, plant and equipment

-

178

5

Other interest receivable and similar income

2025
 £

2024
 £

Interest income on bank deposits

-

3,756

6

Interest payable and similar expenses

2025
£

2024
£

Foreign exchange gains

1,485

550

 

Zooplus Services Limited

Notes to the Financial Statements for the Year Ended 31 December 2025

7

Staff costs

The aggregate payroll costs (including directors' remuneration) were as follows:

2025
 £

2024
 £

Wages and salaries

1,623,325

1,441,342

Social security costs

191,231

150,348

Pension costs, defined contribution scheme

50,196

46,777

1,864,752

1,638,467

The average number of persons employed by the company (including the director) during the year, analysed by category was as follows:

2025
No.

2024
No.

Sales, marketing and distribution

28

30

28

30

8

Directors' remuneration

The directors' remuneration for the year was as follows:

2025
 £

2024
 £

Remuneration

116,976

133,291

Contributions paid to money purchase schemes

3,592

4,500

120,568

137,791

9

Auditors' remuneration

2025
 £

2024
 £

Audit of the financial statements

11,200

10,650

Other fees to auditors

All other non-audit services

69,737

90,199


 

 

Zooplus Services Limited

Notes to the Financial Statements for the Year Ended 31 December 2025

10

Taxation

Tax charged/(credited) in the income statement

2025
 £

2024
 £

Current taxation

UK corporation tax

45,821

46,106

The tax on profit before tax for the year is higher than the standard rate of corporation tax in the UK (2024 - higher than the standard rate of corporation tax in the UK) of 25% (2024 - 25%).

The differences are reconciled below:

2025
£

2024
£

Profit before tax

180,185

171,286

Corporation tax at standard rate

45,046

42,821

Tax increase from effect of capital allowances and depreciation

-

1,461

Tax increase from other short-term timing differences

775

1,824

Total tax charge

45,821

46,106

11

Debtors

2025
 £

2024
 £

Amounts owed by related parties

294,811

117,998

Other debtors

72,205

84,496

Prepayments

-

21,669

Total current trade and other debtors

367,016

224,163

12

Creditors

2025
 £

2024
 £

Due within one year

Trade creditors

86,471

108,805

Amounts due to related parties

30,492

-

Social security and other taxes

56,852

36,949

Outstanding defined contribution pension costs

10,353

7,253

Accrued expenses

152,638

135,977

Income tax liability

23,021

24,906

359,827

313,890

 

Zooplus Services Limited

Notes to the Financial Statements for the Year Ended 31 December 2025

13

Pension and other schemes

Defined contribution pension scheme

The company operates a defined contribution pension scheme. The pension cost charge for the year represents contributions payable by the company to the scheme and amounted to £50,196 (2024 - £46,777).

Contributions totalling £10,353 (2024 - £7,253) were payable to the scheme at the end of the year and are included in creditors.

14

Share capital

Allotted, called up and fully paid shares

 

2025

2024

 

No.

£

No.

£

Ordinary shares of £1 each

100

100

100

100

         

15

Reserves

Profit and loss account

The profit and loss account represents cumulative profits and losses net of dividends and other adjustments.

 

Zooplus Services Limited

Notes to the Financial Statements for the Year Ended 31 December 2025

16

Obligations under leases and hire purchase contracts

Operating leases

The total of future minimum lease payments is as follows:

2025
 £

2024
 £

Not later than one year

129,600

249,036

Later than one year and not later than five years

-

120,000

129,600

369,036

The amount of non-cancellable operating lease payments recognised as an expense during the year was £245,677 (2024 - £108,430).

17

Parent and ultimate parent undertaking

The company's immediate parent is Zooplus SE, incorporated in Germany.

 The ultimate parent is Zorro Topco S.à r.l., incorporated in Luxembourg.

 The most senior parent entity producing publicly available financial statements is Zorro Topco S.à r.l.. These financial statements are available upon request from 15, Boulevard F.W. Raiffeisen, L-2411, Luxembourg

 The ultimate controlling party is Zorro Topco S.à r.l..