The directors present the strategic report for the year ended 30 September 2025.

This past year, the company has continued to provide high-quality social care and support for adults aged 18 to 70 years with dementia, mental health, learning disabilities, and other support needs within supported living settings.

Management's continued commitment to delivering excellent care while providing value for money to our commissioners remains at the heart of company’s philosophy. This guiding principle has consistently led to positive outcomes for both service users and funding authorities, which is reflected in the company’s excellent financial performance.

Management believes the consistent investments made into staff, training, operational processes and systems during the last financial period have further consolidated earlier improvements, placing the company in a strong position to meet market challenges and drive future growth.

In relation to the operating processes and systems, the company has further developed its own bespoke ERP system which controls various staffing, service user and property management functions. This system is at the heart of the company's day to day operations and the company will continue to invest in enhancing the system in the coming years.

Operations within the care sector continue to have increased operational costs associated with staffing and PPE, slowed debt collection from local authorities, and delayed mobilisation of contracts and referrals of new service users. Nevertheless, the company has leveraged ongoing investments in staff, training and operating systems to maintain and improve service delivery and grow revenue.

Whilst management do not foresee any major business risks in the short term, it has been noted that there is a material uncertainty over the going concern of the company due to it being a guarantor under a revolving credit facility entered into by related companies. This agreement expires during April 2027 and the directors are currently in discussions with lenders to refinance these debts. The directors have received a positive indication from lenders that the facility will be renewed, however the refinancing has not been formally completed at the date these financial statements were approved.

To ensure business resilience, the company has implemented a robust business continuity and disaster recovery process designed to proactively mitigate business risk, including operational, IT, and financial risks and to rapidly recover from disasters.

Management is confident that the company is financially and operationally well-positioned to handle the increasing cost pressure and intensifying competition; and will continue to operate as a going concern for the foreseeable future.

Furthermore, management believe that the company is well-placed to leverage its competencies, resources, and reputation as a leading provider of value-based, high-quality, outcome-driven social care services, and to seize market opportunities as the economic environment improves.

· Turnover has increased by 4.37% to £23.4m (2024: £22.4m).

· Profit before tax has increased to £5.1m (2024: £2.6m), an increase of 98.31%.

· Net assets have increased to £37.6m (2024: £33.8m), an increase of 11.28%.

· The percentage of staff receiving training and development during the year has remained at 99% (2024: 99%).

The company plans to continue investing time, money, and resources in staff, training, and operational systems to foster growth in the adult social care and support space, with a continued focus on delivering high-quality domiciliary, personal, and specialist care and support services to adults. Further investments will be directed towards developing the company’s bespoke ERP system, which will drive operational efficiency and long-term cost savings.

To address the recruitment challenges within the social care sector and meet the demand of the company’s growth strategy, management will intensify local recruitment supplemented with highly skilled overseas workers secured via the government’s trusted sponsor license process.

The company will continue to invest in developing the company’s bespoke ERP enabling further improvements in operational efficiency and long-term cost savings.

The company will further enhance its brand and consolidate its position as a leading and trusted provider of value-based, high-quality, outcome-driven social care services.

Comfort Care Services (UK) prides itself as being a leading provider of value based, high quality and outcome driven social care and support to it’s service users.

The company strives to enable its service users to achieve positive outcomes and independent living skills in accordance with their personalised support plans. In addition the company strives to provide value for money to the commissioners of its services and the public purse, through effective working with local government, NHS and health and social care professionals and other agencies.

Our ethos is respect, honesty, clear guidance and genuine care.

The board of directors recognise that the success of the business is based on strong relationships with stakeholders; including employees, service users and their families, suppliers, local authorities and the wider public. As such, all decisions are made with their interest in mind.

The company's staff are key in delivering high quality services and are central to the business success. The company therefore ensures that communication channels between staff, managers and the company directors are open and transparent.

The directors' acknowledge that investment in staff and management recruitment, training, development and compensation is of paramount importance being fundamental to enabling staff to deliver safe, effective and responsive care and support to service users; and to the growth of the business.

In addition the directors recognise that working in partnership with local authority and NHS key customers, in addition to property landlord and management company key suppliers, is essential for business stability and growth. Accordingly, senior managers of the company actively engage with key customers and suppliers business reviews, to align strategic goals, promote transparency and partnership working.

On behalf of the board

The directors present their annual report and financial statements for the year ended 30 September 2025.

The principal activity of the company continued to be that of a specialist care organisation providing care for vulnerable adults.

The results for the year are set out on page 11.

No ordinary dividends were paid. The directors do not recommend payment of a final dividend.

The directors who held office during the year and up to the date of signature of the financial statements were as follows:

Applications for employment by disabled persons are always fully considered, bearing in mind the aptitudes of the applicant concerned. In the event of members of staff becoming disabled, every effort is made to ensure that their employment within the company continues and that the appropriate training is arranged. It is the policy of the company that the training, career development and promotion of disabled persons should, as far as possible, be identical to that of other employees.

The company's policy is to consult and discuss with employees, through unions, staff councils and at meetings, matters likely to affect employees' interests.

Information about matters of concern to employees is given through information bulletins and reports which seek to achieve a common awareness on the part of all employees of the financial and economic factors affecting the company's performance.

There is no employee share scheme at present, but the directors are considering the introduction of such a scheme as a means of further encouraging the involvement of employees in the company's performance.

The auditor, TC Group, is deemed to be reappointed under section 487(2) of the Companies Act 2006.

Comfort Care Services (UK) Ltd is required to comply with the Companies (Director’s Report) and LLP (Energy and Carbon Report) Regulations 2018 and report against the SECR framework as a ‘large’ unquoted company.

The tables below detail the SECR disclosure for Comfort Care Services (UK) Ltd, comparing the emissions and energy consumption with the previous reporting year.

The data presented is the for the period of 1st October 2024 to 30th September 2025 and compared to the same period in the previous year.

We have followed the 2019 HM Government Environmental Reporting Guidelines. We have also used the GHG Reporting Protocol – Corporate Standard and have used the 2020 UK Government’s Conversion Factors for Company Reporting.

The above indicates that there has been an increase last year in both building related gas consumption and vehicle usage. With the increased Turnover an increase the staff journeys and hence the mileage and associated emissions might have been expected but with a fixed building footprint an increase in the gas consumption would not have been expected.

The chosen intensity measurement ratio is total gross emissions in metric tonnes CO2e per £m of turnover, the recommended ratio for the sector.

No energy improvements have been identified by Comfort Care Services (UK)Ltd for Financial Year 2025. As illustrated in the data presented above a review of the building gas consumption should be considered ahead of the next reporting period.

The directors are responsible for preparing the annual report and the financial statements in accordance with applicable law and regulations.

Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. In preparing these financial statements, the directors are required to:

• select suitable accounting policies and then apply them consistently;

• make judgements and accounting estimates that are reasonable and prudent;

• prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The company has chosen in accordance with Companies Act 2006, s. 414C(11) to set out in the company's strategic report information required by Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008, Sch. 7 to be contained in the directors' report. It has done so in respect of Future Developments.

So far as each person who was a director at the date of approving this report is aware, there is no relevant audit information of which the company’s auditor is unaware. Additionally, the directors individually have taken all the necessary steps that they ought to have taken as directors in order to make themselves aware of all relevant audit information and to establish that the company’s auditor is aware of that information.

We have audited the financial statements of Comfort Care Services (UK) Ltd (the 'company') for the year ended 30 September 2025 which comprise the statement of income and retained earnings, the balance sheet, the statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

• give a true and fair view of the state of the company's affairs as at 30 September 2025 and of its profit for the year then ended;

• have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

• have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Material uncertainty relating to going concern

We draw attention to Note 1.3 in the financial statements, which explains that the company is a guarantor under a revolving credit facility entered into by related companies, which expires in April 2027. As stated in Note 1.3, these conditions indicate that a material uncertainty exists that may cast doubt on the company's ability to continue as a going concern. Our opinion is not modified in respect of this matter.

In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The directors are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

• the information given in the strategic report and the directors' report for the financial year for which the financial statements are prepared is consistent with the financial statements; and

• the strategic report and the directors' report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit, we have not identified material misstatements in the strategic report or the directors' report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

• adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or

• the financial statements are not in agreement with the accounting records and returns; or

• certain disclosures of directors' remuneration specified by law are not made; or

• we have not received all the information and explanations we require for our audit.

As explained more fully in the directors' responsibilities statement, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the directors are responsible for assessing the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Extent to which the audit was considered capable of detecting irregularities, including fraud

The objectives of our audit, in respect to fraud, are: to identify and assess the risks of material misstatement of the financial statements due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through designing and implementing appropriate responses; and to respond appropriately to fraud or suspected fraud identified during the audit. However, the primary responsibility for the prevention and detection of fraud rests with both those charged with governance of the entity and its management.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below:

We evaluated management's incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of management override of controls) and determined that the principal risks were related fraudulent transactions which may lead to an overstatement of profits, such as manipulation of accounting estimates including depreciation and residual value policies in respect of the company's fixed assets, the company's use of cash floats where the cash could be stolen or misappropriated and revenue recognition in respect of overstatement of income where there a high levels of debt.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Use of our report

This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the opinions we have formed.

The profit and loss account has been prepared on the basis that all operations are continuing operations.

Comfort Care Services (UK) Ltd is a private company limited by shares incorporated in England and Wales. The registered office is Progress Business Centre, Unit 2 Whittle Park Way, Bath Road, Slough, Berkshire, SL1 6DQ.

These financial statements have been prepared in accordance with FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” (“FRS 102”) and the requirements of the Companies Act 2006.

The financial statements are prepared in sterling, which is the functional currency of the company. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention, modified to include the revaluation of freehold properties and to include investment properties and certain financial instruments at fair value. The principal accounting policies adopted are set out below.

During the year, the company identified that holiday pay accrual recognised at 31 December 2024 did not appropriately include overtime holiday pay entitlement. As a result, the wages and social security figures and associated tax balances were misstated.

In accordance with FRS 102, the comparative figures have been restated to correct this error. See note 29 for further details.

These financial statements have been prepared on the going concern basis. The director have a reasonable expectation that the Company has adequate resources to continue in operational existence for the foreseeable future and have therefore adopted the going concern basis of accounting in preparing these financial statements.

The Company is a guarantor under a revolving credit and loan facility entered into by related companies, which expires in April 2027. The directors have received a positive indication from the lenders that the facility will be renewed, however the refinancing has not been formally completed at the date these financial statements were approved.

Turnover is recognised at the fair value of the consideration received or receivable for care services provided in the normal course of business. Where charges are billed in advance they are recorded as deferred income, while charges billed in arrears are recorded as accrued income.

Rental income included within other operating income represents amounts receivable where the income is recognised in full. Where rentals have been invoiced in advance an appropriate proportion of income has been deferred to the period it relates to.

Intangible assets in relation to software development are recognised at cost only when the cost can be measured and it is probable the asset will generate economic benefits in accordance with section 18 of FRS 102. These assets are subsequently measured at cost less accumulated amortisation and accumulated impairment losses.

Amortisation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is credited or charged to profit or loss.

Investment property, which is property held to earn rentals and/or for capital appreciation, is initially recognised at cost, which includes the purchase cost and any directly attributable expenditure. Subsequently it is measured at fair value at the reporting end date. Changes in fair value are recognised in profit or loss.

At each reporting period end date, the company reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any).

Cash and cash equivalents are basic financial assets and include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities.

The company has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ of FRS 102 to all of its financial instruments.

Financial instruments are recognised in the company's balance sheet when the company becomes party to the contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

Financial assets, other than those held at fair value through profit and loss, are assessed for indicators of impairment at each reporting end date.

Financial assets are impaired where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash flows have been affected. If an asset is impaired, the impairment loss is the difference between the carrying amount and the present value of the estimated cash flows discounted at the asset’s original effective interest rate. The impairment loss is recognised in profit or loss.

If there is a decrease in the impairment loss arising from an event occurring after the impairment was recognised, the impairment is reversed. The reversal is such that the current carrying amount does not exceed what the carrying amount would have been, had the impairment not previously been recognised. The impairment reversal is recognised in profit or loss.

Financial assets are derecognised only when the contractual rights to the cash flows from the asset expire or are settled, or when the company transfers the financial asset and substantially all the risks and rewards of ownership to another entity, or if some significant risks and rewards of ownership are retained but control of the asset has transferred to another party that is able to sell the asset in its entirety to an unrelated third party.

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the company after deducting all of its liabilities.

Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

Financial liabilities are derecognised when the company’s contractual obligations expire or are discharged or cancelled.

Equity instruments issued by the company are recorded at the proceeds received, net of transaction costs. Dividends payable on equity instruments are recognised as liabilities once they are no longer at the discretion of the company.

The tax expense represents the sum of the tax currently payable and deferred tax.

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the profit and loss account because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible. The company’s liability for current tax is calculated using tax rates that have been enacted or substantively enacted by the reporting end date.

Deferred tax liabilities are generally recognised for all timing differences and deferred tax assets are recognised to the extent that it is probable that they will be recovered against the reversal of deferred tax liabilities or other future taxable profits. Such assets and liabilities are not recognised if the timing difference arises from goodwill or from the initial recognition of other assets and liabilities in a transaction that affects neither the tax profit nor the accounting profit.

The carrying amount of deferred tax assets is reviewed at each reporting end date and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset is realised. Deferred tax is charged or credited in the profit and loss account, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity. Deferred tax assets and liabilities are offset when the company has a legally enforceable right to offset current tax assets and liabilities and the deferred tax assets and liabilities relate to taxes levied by the same tax authority.

The costs of short-term employee benefits are recognised as a liability and an expense, unless those costs are required to be recognised as part of the cost of stock or fixed assets.

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received.

Termination benefits are recognised immediately as an expense when the company is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

Rental income from operating leases is recognised on a straight line basis over the term of the relevant lease. Initial direct costs incurred in negotiating and arranging an operating lease are added to the carrying amount of the leased asset and recognised on a straight line basis over the lease term.

In the application of the company’s accounting policies, the directors are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

The following judgements (apart from those involving estimates) have had the most significant effect on amounts recognised in the financial statements:

As the company works with a number of local authorities, it is reliant on their administrative teams to make payments for services provided in line with the contracts. Many of these local authorities are slow in their responses to debt collection and so debts can often become quite old. This problem is further exacerbated by the high staff turnover in the local authorities which means that often, staff at the local authority lack the historic knowledge of older debts.

The company therefore needs to make judgements on the potential impairment of trade debtors as although contracts are in place, as the debts become older, the ability to recover these debts becomes more challenging.

In accordance with Section 18 of FRS 102, intangible assets should be amortised in no more than 10 years. As the company will continue to develop the software year on year, the directors feel that the maximum 10 year amortisation period is most appropriate as further disclosed in the accounting policies and in note 11.

The company has made a substantial loan to a company run by individuals who work alongside the directors of Comfort Care Services (UK) Limited within the care sector, and within the local communities the company operates in.

Although the company has just began to make profits, as the company has historically been loss making, the directors have over the years impaired this loan. It is not expected that any impairment will be necessary in the coming years and if profits continue, the historic impairment might well be reversed.

The estimates and assumptions which have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities are as follows.

The Company accounts for its investment properties at fair value. The portfolio's underlying properties were last formally valued by independent professional property valuers in 2023. At the current reporting date, the directors have reviewed the carrying amounts and concluded that the 2023 valuations continue to reflect the fair value of the properties.

In forming this judgment, the directors evaluated relevant local property market data, historical performance indicators, and broader macroeconomic factors, including Consumer Price Index (CPI) trends. Because no formal revaluation was conducted during the period, this approach introduces estimation uncertainty. Property values are inherently subjective and localised; variations in regional market yields or tenant-specific risk factors could mean that actual disposal values differ from these carrying values, potentially leading to a material adjustment within the next financial year.

The average monthly number of persons (including directors) employed by the company during the year was:

Their aggregate remuneration comprised:

The number of directors for whom retirement benefits are accruing under defined contribution schemes amounted to 2 (2024 - 2).

The actual charge for the year can be reconciled to the expected charge for the year based on the profit or loss and the standard rate of tax as follows:

During the year the main corporation tax rate was 25%. There is a tapered rate for profits above £50,000, so that only businesses with profits of £250,000 or greater will be taxed at the full 25% rate. This will be impacted by associated connected parties.

Deferred tax at the balance sheet date have been measured using these enacted tax rates and reflected in these financial statements. The deferred taxation charge of £46,437 (2024: £90,052) is in relation to the movement of accelerated capital allowances. Further detail of these timing differences are analysed within note 19.

The software capitalised relates development costs in respect of internally generated software which meets the criteria of Intangible Assets other than Goodwill as defined in FRS 102 Section 18.

The company has reviewed the market and considered the value of it's Investment Property at the year end. The last formal valuation was completed by Savills Plc on 30th September 2023. Since this last valuation it was deemed that there have been no material changes in the valuations.

Within other debtors, £29,081,879 (2024: 28,051,214) relates to loans due from related parties (as detailed in note 26), £1,489,472 (2024: £985,472) relates to the loans due from the directors and £3,348,656 (2024: £3,990,681) relates to the loans due from an unconnected party.

The bank loans are secured by a fixed legal charge over the freehold properties.

At the reporting date the bank loans attracted an interest rate of 2.5% above LIBOR per annum. Under the terms of the loan, the company makes monthly repayments against the capital balance and interest with the total loan being repayable 20 years from the utilisation date which began in 2011.

The following are the major deferred tax liabilities and assets recognised by the company and movements thereon:

The company operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the company in an independently administered fund.

Contributions totalling £35,073 (2024: £76,540) were payable to the fund at the year end.

The ordinary shares are irredeemable and have full rights in the company with regard to voting, dividend and capital distribution.

The non distributable profit reserve represents fair value adjustments arising on investment properties which have previously been taken to the profit and loss account in the period they arose. The carrying value is after a provision has been made for deferred tax where relevant.

During the year, the company continued to provide an unlimited multilateral guarantee to other commonly owned companies in respect of a loan. This included a revolving credit facility of £10m and a loan of £35m.

At the reporting end date the company had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:

The company has a number of operating leases relating to its investment properties. At the reporting end date the company had contracted with tenants for the following minimum lease payments:

A director has a personal loan facility with HSBC Bank PLC, with Comfort Care Services (UK) Ltd named as guarantors for the loan facility of £5,000,000.

The loan is made interest free and is repayable on demand.

All directors and senior employees who have authority and responsibility for planning, directing and controlling the activities of the company are considered to be key management personnel. Total remuneration in respect of these individuals is £204,461 (2024: £178,564).

Loans to key management personnel are on an interest free basis, repayable on demand and included within Other debtors.

During the year the company entered into transactions with other related parties. Transactions entered into, and trading balances outstanding at the balance sheet date are as follows:

Transactions with key management personnel:

Amount due from related parties - £124,340 (2024: £73,224).

Transactions with companies under common control or under control of close family members:

Loan repayments - £5,611,642 (2024: £22,237)

Loan advances - £6,642,307 (2024: £3,677,831)

Loans due from related parties - £29,081,879 (2024: £28,051,214)

Trade creditors due to related parties - £6,553,049 (2024: £7,813,049)

Rental expenditure from related parties - £227,468 (2024: £227,468)

Provision of services from related parties - £6,474,497 (2024: £7,340,826)

The above outstanding balances with entities are unsecured, interest free and repayable on demand. Of the loans due from related parties, £17,795,822 (2024: £17,004,585) has been personally guaranteed by the directors in the event of those loans not being repaid.

This company and other related companies entered into a revolving credit facility with HSBC Bank Plc, with a credit limit of £10m. This company along with the related companies are guarantors for this facility in addition to a term loan with an amount of £35m.

Other related parties

Included within Other debtors are loans to friends and family members of the directors by the company, totalling £67,250 (2024: £63,758). These are on an interest free basis and repayable on demand.

During the year, it was identified that the holiday pay accrual at 30 September 2024 was misstated due to the omission of overtime holiday pay in the calculation. This resulted in an understatement of accruals and a corresponding misstatement of staff costs and related tax balances in the 2024 financial statements. The error relates to prior period recognition and has been corrected by way of a prior year adjustment.