The directors present the strategic report for the year ended 31 March 2026.

The principal activity of the company continued to be that of fleet management and administration services.

Overview of the company’s activities

We continue our consistent year-on-year growth journey, while maintaining our core principles of providing unrivalled customer service, supported by state-of-the-art, in-house developed systems. Our turnover increased by 8.8% to £12.7m, while gross profit increased by 9.5% to £7.0m, demonstrating the success of our strategic objective to drive greater financial efficiencies throughout the business. We remain focused on delivering an upward trajectory in turnover, profitability, compliance and operational performance, giving continued confidence to our shareholders and both existing and new clients.

Our growing workforce continues to mature and evolve, allowing us to further refine our expertise across the automotive and insurance sectors. Through the commitment and skill of our team, we continue to deliver an exceptional, consistent and personal service to our expanding client base.

During the year, we continued to develop our range of products, services and collaborations, while maintaining continuous improvement across our internal systems and processes. As part of our ongoing investment in the future of the business, we doubled our office space at our head office in Bicester. Although we had not moved into the additional space by the end of the financial year, renovation works were well underway, marking an important step in supporting our continued growth and future operational needs.

Key markets and sectors

In recent years, the motor industry has continued to face significant change, driven by electrification, advancing vehicle technologies, rising repair complexity and inflationary pressure on parts, labour and repair times. These factors have created a more challenging operating environment for fleet managers, insurers and service providers alike.

Within our core motor claims handling business, clients increasingly require fast, cost-efficient and digitally led claims solutions, supported by clear performance measurement and strong service delivery. Our claims management system continues to mature and evolve, placing us in a strong position to support both existing and new clients with their claims and risk management strategies.

Alongside this, we are cautiously developing our AI strategy, with a strong focus on compliance, data security and enhancements to the customer journey.

Significant developments during the year

During the year, the company achieved an important commercial milestone with the onboarding of a significant new client following a successful tender process. This represents a strong endorsement of the quality, reliability and competitiveness of our service offering, as well as the strength of our operational capability.

The successful tender outcome further demonstrates the confidence clients place in our ability to deliver high standards of service, robust claims support and measurable value. This new partnership is expected to contribute positively to the continued growth of the business and reinforces our position within the motor claims and fleet management sectors.

The position of the business at the end of the year

At the end of the year, the company was in a strong and resilient position, supported by continued operational efficiency, disciplined cost management and successful strategic growth initiatives. Turnover increased by 8.8% to £12.7m, demonstrating sustained demand for the company’s services and further growth within the motor claims handling sector.

Profitability also improved significantly, with gross profit increasing by 9.5% to £7.0m. This strong performance reflects the company’s ability to scale effectively while maintaining control over costs, processes and service delivery.

These results underline the strength of the company’s operating model and provide a solid platform for continued investment in people, systems, innovation and customer service excellence, in line with the size and complexity of its operations.

Strategy and future developments

Strategic objectives

As the company continues to operate in an evolving and increasingly complex market, a key strategic objective for the year ahead will be the careful and controlled integration of AI across selected areas of the business. The focus will be on identifying opportunities where AI can enhance operational efficiency, support decision-making, improve data insight and strengthen the customer journey.

This development will be approached cautiously and responsibly, with compliance, data security, governance and client confidentiality remaining central to all decision-making. The company will prioritise the use of AI in areas where clear value can be demonstrated, while ensuring that appropriate controls, oversight and risk management processes are in place.

By adopting a measured approach to AI integration, alongside continued investment in people, systems and service delivery, the company will be well-positioned to enhance its capabilities, deepen client relationships and support sustainable growth throughout FY26-27.

Future plans

Looking ahead, the company remains focused on delivering sustainable growth through continued investment in its people, systems, operational capability and client relationships. As the business continues to scale, our priority is to ensure that growth is supported by robust processes, strong governance and consistently high standards of service delivery.

A key area of focus will be the careful development of our AI strategy. We recognise the opportunities that AI may present in improving efficiency, enhancing data insight, supporting decision-making and strengthening the customer journey. However, this will be progressed cautiously, with compliance, data security, client confidentiality and appropriate governance remaining central to our approach.

We will also continue to invest in our internal systems and digital capabilities, ensuring they mature and evolve in line with the needs of our clients and the increasing complexity of the motor claims and fleet management sectors. These developments will support process improvement, operational resilience and the delivery of measurable value to our clients.

In parallel, we remain committed to investing in our people through training, leadership development and employee engagement. As demand for our services grows, developing and retaining a skilled, motivated workforce will remain essential to maintaining service excellence and supporting future growth.

The expansion of our head office in Bicester, through the doubling of our office space, also represents an important part of our future plans. Once completed, the additional space will support our continued growth, provide greater operational capacity and create an improved working environment for our teams.

Finally, we continue to see strong opportunities to expand our client base and secure new claims management, fleet management and outsourced resource contracts. With our proven track record, scalable operational model and reputation for quality, the company is well-positioned to build on its recent successes and deliver continued resilience and growth in the year ahead.

Research and development

Strategic objectives

Research and development continues to evolve as an important part of the company’s wider strategy for growth, innovation and operational improvement. Rather than being focused on a single project or system implementation, R&D is now increasingly embedded across the business, supporting continuous improvement in service delivery, efficiency, data insight and client experience.

The company’s strategic objective is to ensure that R&D activity remains closely aligned to the needs of its clients, the changing motor claims and fleet management markets, and the increasing complexity of vehicle technology. This includes exploring opportunities to enhance digital processes, improve management information, support better decision-making and develop more efficient ways of working.

Progress against strategic goals

During the year, the business continued to make progress in developing and refining its internal systems, processes and operational tools. R&D activity has supported improvements in workflow efficiency, reporting capability, communication channels and the overall customer journey.

The company has also begun to cautiously assess the role that artificial intelligence may play in future service delivery. This work is being approached carefully, with a strong focus on compliance, data security, client confidentiality and appropriate human oversight. The emphasis remains on identifying practical applications that can deliver measurable value without compromising governance or service quality.

This continued investment in R&D reflects the company’s commitment to innovation, while ensuring that new developments are introduced in a controlled, responsible and commercially relevant way.

Future plans

Looking ahead, R&D will continue to evolve as a key driver of operational improvement and long-term competitiveness. The company will focus on developing solutions that enhance efficiency, improve client insight and support a more seamless customer journey.

Future areas of focus include the continued refinement of automation tools, improved management information for clients, enhanced digital communication channels and the careful development of AI-supported processes where appropriate. Any use of AI will be subject to robust review, with compliance, data protection, information security and client outcomes remaining central to the company’s approach.

Through this measured and evolving R&D strategy, the business will remain well-positioned to respond to market changes, support client needs and deliver sustainable value through innovation.

Key risks that face the entity

The company continues to operate in a market affected by regulatory change, economic uncertainty, vehicle technology developments and inflationary pressures. Changes to employee car ownership and salary sacrifice arrangements, including the future tax treatment of company vehicles, may create uncertainty for employers, employees and fleet operators. This could influence client decision-making, vehicle funding models and demand for certain support services.

In addition, the motor claims sector continues to face pressure from rising repair costs, increased vehicle complexity, parts availability, labour costs and changing customer expectations. These factors may impact claims duration; overall claims cost and the level of operational resource required to maintain service standards.

As the business continues to explore greater use of digital tools and AI-supported processes, there are also important risks around compliance, data protection, information security, governance and client confidentiality. These areas require careful oversight to ensure that innovation is delivered responsibly and in line with regulatory and client expectations.

Mitigation strategies

The business continues to manage these risks through a combination of diversification, investment in systems, operational controls and close engagement with clients and market partners. We remain focused on adapting our services to meet the changing needs of fleet managers, insurers, employers and employees, while ensuring that our operating model remains flexible and resilient.

Our approach includes continued investment in internal systems, digital processes, data insight and management information, alongside the development of services that support evolving mobility and fleet requirements. Where new technologies, including AI, are being considered, these are being assessed cautiously, with compliance, data security, governance and customer outcomes at the centre of decision-making.

The company also continues to maintain strong relationships with clients, suppliers, repair networks, fleet providers and other key stakeholders. This enables the business to respond quickly to market changes, identify emerging risks and develop practical solutions that support service continuity and client value.

Impact on performance

The company’s diversified service offering, scalable operating model and continued investment in people, systems and technology provide a strong foundation for managing external risks. While regulatory change, cost inflation and market uncertainty may continue to create challenges, the business is well positioned to respond without a significant impact on overall performance.

By maintaining a disciplined approach to growth, governance and operational efficiency, the company expects to remain resilient and continue delivering high standards of service. Its focus on innovation, client relationships and responsible development of new technologies supports long-term stability and sustainable growth.

The company is performing strongly against its key performance indicators (KPIs), achieving – and in several areas exceeding – expectations. This is reflected in a year-on-year turnover increase of 8.8%, driven by continued client demand and the successful delivery of high-quality services. Even more notably, gross profit has increased by 9.5%, highlighting significant improvements in operational efficiency, cost management, and overall business effectiveness. These positive results demonstrate the strength of our strategic approach and the commitment of our teams in delivering measurable outcomes. As we continue to monitor performance closely, these achievements provide a solid foundation for sustained growth and long-term success.

On behalf of the board

The directors present their annual report and financial statements for the year ended 31 March 2026.

The results for the year are set out on page 11.

Ordinary dividends were paid amounting to £3,600,892. The directors do not recommend payment of a final dividend.

The directors who held office during the year and up to the date of signature of the financial statements were as follows:

The auditor, Whitley Stimpson Limited, is deemed to be reappointed under section 487(2) of the Companies Act 2006.

The company has chosen in accordance with Companies Act 2006, s. 414C(11) to set out in the company's strategic report information required by Large and Medium-sized Companies and Groups (Accounts and Reports) Regulations 2008, Sch. 7 to be contained in the directors' report. It has done so in respect of:

- An indication of likely future developments in the business; and

- Information relating to research and development activities.

So far as each person who was a director at the date of approving this report is aware, there is no relevant audit information of which the company’s auditor is unaware. Additionally, the directors individually have taken all the necessary steps that they ought to have taken as directors in order to make themselves aware of all relevant audit information and to establish that the company’s auditor is aware of that information.

This report has been prepared in accordance with the provisions applicable to companies entitled to the medium-sized companies exemption.

The directors are responsible for preparing the annual report and the financial statements in accordance with applicable law and regulations.

Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law, the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period.

In preparing these financial statements, the directors are required to:

• select suitable accounting policies and then apply them consistently;

• make judgements and accounting estimates that are reasonable and prudent; and

• prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

We have audited the financial statements of Fleet Claims Administration Limited (the 'company') for the year ended 31 March 2026 which comprise the statement of income and retained earnings, the balance sheet, the statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

• give a true and fair view of the state of the company's affairs as at 31 March 2026 and of its profit for the year then ended;

• have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

• have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The directors are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

• the information given in the strategic report and the directors' report for the financial year for which the financial statements are prepared is consistent with the financial statements; and

• the strategic report and the directors' report have been prepared in accordance with applicable legal requirements.

In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit, we have not identified material misstatements in the strategic report or the directors' report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

• adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or

• the financial statements are not in agreement with the accounting records and returns; or

• certain disclosures of directors' remuneration specified by law are not made; or

• we have not received all the information and explanations we require for our audit.

As explained more fully in the directors' responsibilities statement, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the directors are responsible for assessing the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

As part of an audit in accordance with ISAs, we exercise professional judgment and maintain professional scepticism throughout the audit. We also carried out the following audit procedures:

•    Discussion amongst the audit team regarding the susceptibility of the client to fraud;

•    Consideration of the risk of fraud when documenting and reviewing internal controls and procedures;

•    Enquiring of management how they assess the risk of fraud, and identify and respond to the risks of fraud;

•    Enquiring of management whether they have any knowledge of actual or suspected frauds or non-    compliance with laws and regulations;

•    Review of how those charged with governance exercise oversight of management's process for identifying     and responding to the risk of fraud;

•    Analytical procedures performed on the financial statements as a whole, to identify unusual items;

•    Review areas for management override of controls, including testing of journal entries and other     adjustments for appropriateness;

•    Agreeing related party transactions and balances with related party accounts;

•    Substantive testing of sales, vouching to invoices and bank receipts;

•    Substantive testing of debtors and accrued income, vouching to supporting documentation and post year     end receipts;

•    Substantive testing of expenditure, vouching to invoices and bank payments;

•    Substantive testing of wages and salaries, including reconciling to payroll records and verification of     employees;

•    Substantive testing of transactions either side of the balance sheet date;

•    Review relevant tax correspondence;

•    Review VAT return entries and perform analytical procedures on VAT balances; and

•    Review of bank reconciliations for evidence of window dressing.

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance with laws and regulations that are not closely related to events and transactions reflected in the financial statements. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Use of our report

This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the opinions we have formed.

The profit and loss account has been prepared on the basis that all operations are continuing operations.

Fleet Claims Administration Limited is a private company limited by shares incorporated in England and Wales. The registered office is Unit 2 Avonbury Business Park, Howes Lane, Bicester, Oxfordshire, OX26 2UA.

These financial statements have been prepared in accordance with FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” (“FRS 102”) and the requirements of the Companies Act 2006.

The financial statements are prepared in sterling, which is the functional currency of the company. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention. The principal accounting policies adopted are set out below.

Atruet the time of approving the financial statements, the directors have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. Thus, the directors continue to adopt the going concern basis of accounting in preparing the financial statements.

Turnover is recognised at the fair value of the consideration received or receivable for services provided in the normal course of business and is shown net of VAT.

Revenue from contracts for the provision of fleet management services is recognised when the amount of revenue can be reliably measured, it is probable that future economic benefits will flow to the entity, and specific criteria have been met for each of the company's activities.

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is credited or charged to profit or loss.

Interests in subsidiaries are initially measured at cost and subsequently measured at cost less any accumulated impairment losses. The investments are assessed for impairment at each reporting date and any impairment losses or reversals of impairment losses are recognised immediately in profit or loss.

A subsidiary is an entity controlled by the company. Control is the power to govern the financial and operating policies of the entity so as to obtain benefits from its activities.

At each reporting period end date, the company reviews the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Where it is not possible to estimate the recoverable amount of an individual asset, the company estimates the recoverable amount of the cash-generating unit to which the asset belongs.

Cash and cash equivalents are basic financial assets and include cash in hand and deposits held at call with banks.

The company has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments.

Financial instruments are recognised in the company's balance sheet when the company becomes party to the contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Basic financial assets, which include debtors, cash and bank balances and current asset investments, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

Other financial assets, including investments in equity instruments which are not subsidiaries, associates or joint ventures, are initially measured at fair value, which is normally the transaction price. Such assets are subsequently carried at fair value and the changes in fair value are recognised in profit or loss, except that investments in equity instruments that are not publicly traded and whose fair values cannot be measured reliably are measured at cost less impairment.

Financial assets, other than those held at fair value through profit and loss, are assessed for indicators of impairment at each reporting end date.

Financial assets are impaired where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash flows have been affected. If an asset is impaired, the impairment loss is the difference between the carrying amount and the present value of the estimated cash flows discounted at the asset’s original effective interest rate. The impairment loss is recognised in profit or loss.

If there is a decrease in the impairment loss arising from an event occurring after the impairment was recognised, the impairment is reversed. The reversal is such that the current carrying amount does not exceed what the carrying amount would have been, had the impairment not previously been recognised. The impairment reversal is recognised in profit or loss.

Financial assets are derecognised only when the contractual rights to the cash flows from the asset expire or are settled, or when the company transfers the financial asset and substantially all the risks and rewards of ownership to another entity, or if some significant risks and rewards of ownership are retained but control of the asset has transferred to another party that is able to sell the asset in its entirety to an unrelated third party.

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the company after deducting all of its liabilities.

Basic financial liabilities, including creditors and amounts due to fellow group companies, are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

Financial liabilities are derecognised when the company’s contractual obligations expire or are discharged or cancelled.

Equity instruments issued by the company are recorded at the proceeds received, net of transaction costs. Dividends payable on equity instruments are recognised as liabilities once they are no longer at the discretion of the company.

The tax expense represents the sum of the tax currently payable and deferred tax.

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the profit and loss account because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible. The company’s liability for current tax is calculated using tax rates that have been enacted or substantively enacted by the reporting end date.

Deferred tax liabilities are generally recognised for all timing differences and deferred tax assets are recognised to the extent that it is probable that they will be recovered against the reversal of deferred tax liabilities or other future taxable profits. Such assets and liabilities are not recognised if the timing difference arises from goodwill or from the initial recognition of other assets and liabilities in a transaction that affects neither the tax profit nor the accounting profit.

The carrying amount of deferred tax assets is reviewed at each reporting end date and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset is realised. Deferred tax is charged or credited in the profit and loss account, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity. Deferred tax assets and liabilities are offset when the company has a legally enforceable right to offset current tax assets and liabilities and the deferred tax assets and liabilities relate to taxes levied by the same tax authority.

Provisions are recognised when the company has a legal or constructive present obligation as a result of a past event, it is probable that the company will be required to settle that obligation and a reliable estimate can be made of the amount of the obligation.

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the reporting end date, taking into account the risks and uncertainties surrounding the obligation. Where the effect of the time value of money is material, the amount expected to be required to settle the obligation is recognised at present value. When a provision is measured at present value, the unwinding of the discount is recognised as a finance cost in profit or loss in the period in which it arises.

The costs of short-term employee benefits are recognised as a liability and an expense, unless those costs are required to be recognised as part of the cost of fixed assets.

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received.

Termination benefits are recognised immediately as an expense when the company is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

Rentals payable under operating leases, including any lease incentives received, are charged to profit or loss on a straight line basis over the term of the relevant lease except where another more systematic basis is more representative of the time pattern in which economic benefits from the leases asset are consumed.

In the application of the company’s accounting policies, the directors are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

The average monthly number of persons (including directors) employed by the company during the year was:

Their aggregate remuneration comprised:

The actual charge for the year can be reconciled to the expected charge for the year based on the profit or loss and the standard rate of tax as follows:

Fixed asset investments comprise of share capital held in dormant subsidiary and dormant associate companies.

Details of the company's subsidiaries at 31 March 2026 are as follows:

In the year to 31 March 2026 the company placed £500,000 (2025 - £525,738) into short-term deposits with terms of 12 months or less. As at the year-end, £18,875 (2025 - £14,644) in interest had accrued in respect of these deposits.

At the year end, the company held client monies totalling £9,564,973 (2025 - £10,198,478). These amounts are not included within the balance sheet as they are not assets belonging to the company.

The following are the major deferred tax liabilities and assets recognised by the company and movements thereon:

Deferred tax of £7,240 included above is expected to reverse within 12 months.

The company operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the company in an independently administered fund.

At the reporting end date the company had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:

During the prior year, the company made a market rate loan of £290,000 to a connected Small Self-Administered Pension Scheme (SSAS). The beneficiaries of the scheme are directors of the company. In April 2025, this loan was settled in full. No interest was charged on this loan in the year to 31 March 2026 (2025 - £13,917).

During the year, the company rented premises from a connected Small Self-Administered Pension Scheme (SSAS). The beneficiaries of the scheme are directors of the company. The rental charge for the year was £76,505 (2025 - £64,257).

During the year, costs totalling £9,360 (2025 - £nil) were recharged and settled in respect of a related company, Avonbury Business Park Management Company Ltd. This company is considered related as it is under the control of a director of Fleet Claims Administration Limited.

The company is owned by a number of shareholders, none of whom individually exercises control. Accordingly, the company does not have an ultimate controlling party.