Revenue represents amounts receivable for services provided in the ordinary course of business, net of value added tax and trade discounts.
Revenue is recognised only when it is probable that the economic benefits associated with the transaction will flow to the Company and the amount of revenue can be measured reliably.
Subscription revenue
The Company's principal source of revenue comprises recurring subscription fees for access to its software platform and related support services. Subscription contracts are generally invoiced monthly or annually in advance.
Revenue from subscriptions is recognised on a straight-line basis over the contractual subscription period, reflecting the continuous transfer of services to customers. Amounts invoiced in advance of the related service period are recognised as deferred income within creditors until the services have been provided.
Consultancy revenue
Consultancy revenue principally relates to implementation, configuration and advisory services provided to customers.
Where the outcome of a consultancy engagement can be estimated reliably, revenue is recognised by reference to the stage of completion of the contract at the reporting date. The stage of completion is determined based on the proportion of work performed to date relative to the total expected work required to satisfy the contractual obligations. Where the outcome cannot be estimated reliably, revenue is recognised only to the extent of recoverable costs incurred.