Turnover comprises amounts receivable from hotel accommodation, food and beverage sales, conferences, events and other ancillary services, net of value added tax, discounts and promotional allowances.
Revenue from room accommodation is recognised over the guest’s stay as the performance obligation is satisfied. Amounts received in advance are recognised as deferred income and released to turnover when the accommodation is provided.
Revenue from food and beverage sales is recognised when the goods are supplied and control passes to the customer.
Revenue from conference, event and ancillary services is recognised when the services are provided. Where services are delivered over time, revenue is recognised by reference to the stage of completion.
Gift vouchers and similar customer credits are recognised as deferred income on receipt and recognised as turnover when redeemed or when redemption becomes remote.
Turnover is measured at the fair value of the consideration receivable and recognised when it can be measured reliably, it is probable that the associated economic benefits will flow to the company, and the related costs can be measured reliably.