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Registered number:
FOR THE YEAR ENDED 31 DECEMBER 2025
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COMPANY INFORMATION
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CONTENTS
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STRATEGIC REPORT
FOR THE YEAR ENDED 31 DECEMBER 2025
The directors present their Strategic Report for Liquidline Limited (the “company”) for the year ended 31 December 2025.
The principal activity of the company is the sale, hire and maintenance of coffee, vending and water dispensing machines and associated consumable items. The principal activity of the company is to act as a holding company supporting the activities of its subsidiary companies.
The business is a leading provider of refreshments, offering a complete solution to its customers for equipment installation and ongoing maintenance, and providing consumable refreshment products to its customers in the United Kingdom.
Recurring revenue continued to represent a significant proportion of company revenues, supporting long-term visibility and cashflow resilience. Customer retention levels remained strong throughout the year, supported by continued investment in service capability, engineering coverage and operational infrastructure. The company has had another successful year of operations, continuing to grow revenues through its ongoing commitment to delivering excellent service throughout the customer journey, alongside the successful integration and continued performance of acquisitions completed in 2025 and previous years. The company generated revenue of £51,818,767 against the prior year of £42,844,521; an increase of 21% during the year. During 2025, the Group further strengthened its refreshment offering with the Liquidline Limited in-year acquisition of City Vending Services Limited and HCC (Belfast) Limited. The company focussed on key strategies with the overall aim to ensure previous year’s growth was maintained and built upon during the year. The key strategies included:
−delivering excellent customer service, customer wow ethos;
−valuing, developing and empowering our people,
−continuous innovation and improvement of processes to deliver maximum efficiency and operational excellence,
−sales growth including the benefit of in-year and previous acquisitions delivering synergies to the company with increased returns; and
−focus on both equipment and consumables growth.
Within each strategic goal, a variety of objectives were outlined, communicated throughout the business and measured for success.
The company strives to minimise equipment downtime whilst ensuring responsiveness to customer needs as quickly as possible, by offering sustainable, high quality, innovative solutions which is underpinned by a dedicated nation-wide engineering and sales team based in the United Kingdom, who are fully trained and passionate about providing and delivering the best service possible to our customers.
For our people, the company is dedication to creating a supportive atmosphere that encourages professional growth, personal wellbeing and collaboration. The company is committed to continually evaluating and improving its workplace culture and practices, investing in our peoples’ wellbeing to not only enhances their personal lives but also to drive overall business success. During 2025, the company invested in a number of initiatives to support our people including; enhancing our employee value proposition with the introduction of enhanced healthcare benefits, benchmarking of reward packages and ongoing review of employee incentives to remain competitive within the market.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
Business review (continued)
The launch of the Watson Initiative further strengthened the company's development strategy through three core programmes; supporting early careers and entry-level employee development, supporting leadership capability and management development; and providing ongoing learning opportunities to support long-term career growth and capability development. During the year, 105 new employees joined the business (excluding employees from acquisitions), 54 internal promotions were completed and 31 successful employee led recruitment referrals were achieved, reflecting strong engagement and internal advocacy across the organisation. The commitment to our people motivates the group to uphold the highest standards of workplace excellence, and to live by our values, ensuring that we remain a leader in our industry and a champion for our people. The company is proud to achieve certification as a Great Place to Work, recognising our culture and commitment to creating an outstanding employee experience. During 2025, the company was ranked 67th in the UK Best Workplaces™ (Large Organisations category), alongside achieving 7th place in the Great Place to Work for Development™ rankings. 93% of employees stated Liquidline is a great place to work. These achievements reflect the company's ongoing investment in workplace culture, employee wellbeing and career development. In the latest 2026 survey Liquidline was ranked 5th in the UK Best Workplaces™ (Large Organisations category), recognising our strive for continuous improvement.
During 2025, the company further strengthened its Environmental, Social and Governance (ESG) credentials through investment in remanufacturing facilities within our workshop operation, enabling equipment refurbishment and extending product lifecycle capability. Refurbished equipment sales represented approximately 12% of total equipment sales during the year, contributing positively to both sustainability objectives and overall performance growth.
Additional operational focus areas in 2025 included:
−Improving parts stock turn;
−Increasing engineer efficiency and utilisation;
−Expanding refurbished machine programmes;
−Strengthening weekend coverage to support growing customer requirements; and
−Maintaining strong customer service performance, including average response times of approximately 12 hours.
During 2025, the company further strengthened its operational presence across Northern Ireland through the acquisition of HCC (Belfast) Limited. Further investment was made into the Belfast facility, incorporating office space, warehousing, workshop facilities and a customer showroom. The investment significantly enhances the company's ability to support existing customers and accelerate future growth opportunities for both Liquidline Limited, for the benefit of customers across Northern Ireland.
The company is delighted to continue to support Change Please, a charity in which 100% of the profits from selling coffee helps people who experience homelessness by training them to become baristas, supporting them with everything they need to turn their lives around such as a living wage job, a bank account, accommodation advice, training, therapy and onward employment opportunities. The Change Please Foundation is funded by grants, the donations it receives, and the profits generated by Liquidline. During 2025, through Change Please, Liquidline supported 14 people to be fully funded through a 12-week work experience and support programme and 36 months' worth of fully funded living wage work experience.
Throughout the year, our employees contributed to a variety of charitable events; £14,871 funds raised for various charities in the UK and Ireland, food bank donations and through the company's ongoing employee wellbeing partnership programme, our employees have planted 267 trees, cleared 19.1kg plastic from oceans, and provided 136,192 litres of clean water and 253 meals to those in need.
The operating profit for the financial year was £5,308,307 (2024: £4,413,148), an increase of 20% from 2024.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
Business review (continued)
There are no planned changes to the activities of the company in the foreseeable future.
The company acquired the trade and assets of Drinklink Vending Services Limited on 20th March 2026, and signed heads of terms for the trade and asset purchase of Tapside Marketing Limited on 6th May 2026, further strengthening its coffee offering.
On 28 February 2026, the company transferred the trade and assets of its vending operations to a newly incorporated subsidiary, Liquidline Vending Limited. Subsequently, on 31 March 2026, the company disposed of its entire shareholding in Liquidline Vending Limited to 2468 Limited for consideration of £1,850,000, together with future contingent earnout consideration linked to future revenue performance. This divestment enables the company to focus on its core operations and strategic priorities.
Across the year, the company has seen a 21% increase in turnover to £51,818,767 from £42,844,521 in 2024.
Gross profit increased by £3,175,236, a 18% increase to £20,446,183 from £17,270,947 in 2024.
Administrative expenses increased by £2,283,770 to £15,255,973 from £12,972,203 in 2024.
Profit before tax increased by £955,378 to £5,252,164 from £4,296,786 in 2024.
The company declared a dividend in the year of £1,915,000, to its shareholders.
The company enjoyed enhanced performance in the year across all revenue streams. This growth was delivered through both in-year organic growth and acquisition growth; from prior year acquisitions and the in-year acquisition of City Vending Services Limited on 31st January 2025 and HCC (Belfast) Limited on 30th September 2025.
Financial Position
Net current assets increased in 2025, with an increase of £1,153,166 in the year to £5,538,359 from £4,385,193 in 2024.
During the year, stock of finished goods and goods for resale increased by £1,424,569 to £5,874,312 (2024: £4,449,743). Stock is purchased in advance in-line with demand planning for future customer requirements in accordance with supplier lead times.
Trade debtors increased to £5,751,321 at the end of the year (2024: £4,485,766), an increase of £1,265,555 / (28)% during the year which is expected with the growth of the customer base and extended credit terms being sought on larger contracts. This demonstrates the good practices in collecting amounts falling due for payment, given the 21% increase in revenue during the year. To date, the company has had minimal experience and exposure to bad debt which has been achieved through effective credit control processes, daily review of exposure to credit risk and the management of debtors is a priority for the company and senior leadership team.
Trade creditors increased in the year by £424,317 to £3,023,848 (2024: £2,599,531), which is expected given the growth of revenue and the subsequent increase in purchasing levels with the majority of suppliers offering 30-day payment terms for settlement.
Accruals and deferred income increased by £896,772 to £5,807,053 (2024: £4,910,281) reflecting higher revenue and purchasing activity during the year as the business continued to scale. At the year end, accruals were £84,238 lower than the prior year, primarily driven by improvements in the supply chain and more efficient purchasing processes. Prepaid income from customers rose by £981,009, supported by increased revenue and growth in the rental customer base.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
Capital Expenditure
During the year, the company invested £3,482,472 in tangible fixed assets (2024: £2,450,858), including £607,114 in leasehold property and improvements, £653,868 in motor vehicles. Rental assets in the company increased by £1,933,850 due to new customer rental contracts taken in the year.
The investment in the motor vehicles was supported by finance lease and hire purchase contracts, which are secured against the assets to which they relate. Obligations under finance lease and hire purchase contracts increased by £23,599 in the year to £1,204,147 (2024: £1,180,548).
Cash and Financing
Cash balances at 31 December 2025 were £2,986,606 (2024: £3,149,602), the decrease due to working capital funding movements during the year.
During the year the company repaid its business loan agreements with Lloyds Bank plc; the liability at December 2025 of £Nil (2024: £600,737). The repayment is due to the company settling its remaining liabilities with Lloyds Bank plc as part of the parent company refinancing arrangements undertaken in February 2025 following the purchase of the company's head office, through the parent subsidiary company, Holywells Properties Limited. As part of this group financing arrangement, the company entered into a loan arrangement with its parent. The liability as of 31st December 2025 is £1,750k (2024: £Nil).
At the year end the company has shareholders' funds of £11,539,136 (2024: £9,229,364) including distributable profits of £10,879,907 (2024: £8,884,710). The directors therefore believe the company's position to be strong with current assets exceeding current liabilities by £5,538,359 (2024: £4,385,193) and consider that the business is in a good position to achieve its strategic aims in the coming year.
The company uses a range of performance measures to monitor and manage performance effectively. These are both financial and non-financial and the most significant of these are key performance indicators (KPIs). The key financial performance indicators at a company level are turnover, gross profit and percentage margin, adjusted EBITDA (including percentage margin). The key non-financial indicators are the average staff numbers, net promotor score, employee net promotor score and Trust Pilot score. These KPIs indicate the volume of work the company has undertaken as well as the efficiency and profitability with which this work has been delivered.
Adjusted EBITDA has been calculated as normalised profit on ordinary activities before interest, tax, depreciation and amortisation. It is measured after adjusting for exceptional and non-recurring items, including gain/loss on disposal of assets. Depreciation has been adjusted to exclude depreciation charges on hire stock assets as these are considered a cost of sale item within the KPIs.
The primary key performance indicators are:
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
The board of directors have prepared and continued to evolve the company's Business Plan during 2025, setting out the organisation's growth aspirations and future strategic priorities. These are summarised below:
Collaboration: Working collaboratively with our customers, we continue to develop existing client services and offerings, extending our product range and adding value to customer relationships. Strengthen customer engagement through proactive customer coffee audits, investments in both the inhouse coffee team and Coffee Academies to create and enhance opportunities for customer training, collaboration and product innovation in the future.
Company Culture: Our values remain the foundation of our culture and form the basis for decision making across the company. The objectives within our People Strategy continue to drive a values-led behavioural culture, with focus on employee engagement, inclusion, wellbeing and professional development.
People: Our commitment to our people continues to drive the success of the company and our continual development of our Employee Value Proposition ("EVP"), to include benefits, reward packages and ongoing reviews of employee incentives will help us to remain competitive within the marketplace.
The company is committed to employee feedback, through regular employee engagement and Employee Net Promotor Score feedback initiatives, internal communication and succession planning to provide continuous insights and aid decision making.
The company remains focused on becoming an Employer of Choice through continuous investment in employee engagement, development and wellbeing initiatives. Implementation and development of a Learning Management System ("LMS") supports structured training, compliance and professional development across the company.
The company has developed of the Watson Initiative to further strengthen the group's development strategy through:
−supporting early careers,
−provide ongoing learning opportunities to support long-term career growth and capabilities,
−provide opportunities for career path development for our employees throughout the Group.
Governance: Clear communication and collaborative working remain central to delivering smooth and efficient processes and objectives across the company. The senior management team continues to embed operational accountability, stable business practices and controlled systems throughout day-to-day operations.
Governance is also supported by continued investment in our systems and reporting infrastructure to strengthen governance, visibility and operational control.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
Environmental, Social and Governance (ESG): The company continues to develop its ESG and sustainability strategy, working collaboratively with employees, suppliers and customers to identify opportunities for positive environmental and social impact.
The company has outlined a strategy to extend product lifecycle capability.
The company adheres to all relevant environmental regulations and continues to implement environmentally sustainable policies including recycling, waste reduction and operational efficiency improvements. Focus remains on reducing emissions, improving energy efficiency and supporting circular economy initiatives where practical.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
Our Business Strategy and Outlook (continued)
Growth: Organically winning new business, reviewing tender opportunities, collaboration with customers to deliver a wider range of refreshment products, targeting national opportunities across the regions we serve. Consideration given to new acquisition opportunities to strengthen our service capability. Enhanced use of customer data and proactive engagement strategies designed to strengthen long term customer relationships, increase average customer spend and improve customer retention.
The launch of a new range of coffee machines in 2026, strengthens the company's market proposition, providing a premium and aesthetically differentiated equipment offering within the company's market.
Diversification: An agile approach to identify opportunities within new markets, product categories and customer sectors. Investment in research and development facilities at Jackson House, enhancing the organisation's capability to innovate, develop new concepts and collaborate with manufacturing partners on future product and equipment development.
Value and Return: Improving efficiency across all areas of the business through smarter ways of working, operational optimisation and investment in systems and operational infrastructure.
Customer: Customer service and retention remain central to the group's strategy. The company continues to drive a "Customer Wow" ethos across all operations, ensuring customer needs remain at the forefront of decision making and continuous improvement initiatives.
Strong management focus on customer Net Promoter Score ("NPS") performance, supported through operational service improvements, proactive account management, coffee excellence initiatives and investment in training and customer engagement facilities.
Technology: The company continues to embrace and invest in technology that drives innovation and operational efficiency to support both short- and long-term growth objectives. Investment priorities remain focused on improving business intelligence, reducing duplication of effort and providing scalable infrastructure to support future expansion.
IT Software: The ongoing development and implementation of the company's ERP and wider IT software platforms; supporting streamlined processes, enhanced customer experience and improved operational reporting capability across the company.
The board of directors, senior management team and wider management teams remain fully committed to delivering the company's strategic objectives and long-term business plan.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
The company transparently manages all risks and continuously develops strategic plans to ensure long-term, sustainable growth.
The principal business risk acknowledged by the company is the impact of any reduced demand in the market for refreshments and the current volatility of green bean coffee pricing.
Changing consumer preferences, such as demand for ethical sourcing, sustainability, and premium products require ongoing investment and adaptation to manage this risk.
The company is exposed to fluctuations in green bean coffee prices, which are inherently volatile due to factors including weather conditions in key producing regions, global supply and demand dynamics, currency movements and market speculation. Price movements can be significant over short periods and may impact input costs and margins. The company manages this risk through a combination of pricing strategies, supplier relationships and partnerships, and where appropriate longer term supply contracts and contractual arrangements, to provide a degree of cost certainty. Therefore, the company is well positioned to manage this risk but given this is a global issue and green coffee pricing is structurally high volatile, the risks are not limited to the group and as such need to be managed accordingly over the next year.
Climate change is affecting the coffee-growing regions through rising temperatures, unpredictable rainfall, and increased incidence of pests and disease, leading to volatile crop yields and supply shortages. This contributes to price volatility in global coffee markets, creating cost pressures for businesses that rely on stable input pricing. Additionally, there are supply chain risks, including geopolitical instability in producing countries, transportation disruptions, and increasing logistics costs.
Finally, labour shortages and rising wages in both producing countries and local markets add further pressure, making cost control and operational efficiency critical for maintaining margins.
The management of the company and the delivery of the company's strategy are subject to a number of risks which are detailed below alongside the mitigations that have been put in place.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
The directors and senior leadership team regularly reviews all risks to the business and continue to implement mitigation strategies with a view to reducing these risks to an acceptable level in line with the company’s risk appetite. The directors review forecasts and cashflows on a regular basis which anticipate changes in the market and external events which may affect the operations of the company. At the time of signing the accounts, we are seeing strong growth in our core business and anticipate a successful year ahead. The directors currently do not believe the impact of the war in the Middle East and trade tariff uncertainty, despite global uncertainty will have an impact on the financial position of the group. There are a range of measures the directors can take to mitigate costs and supply chain disruption, should there be an impact upon the supply chain.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
This statement sets out how the directors have approached and met their responsibilities under section 172 Companies Act 2006 and in particular how the directors have satisfied themselves that they have acted in good faith and in a way which is most likely to promote the success of the company for the benefit of its members as a whole, and in doing so having regard for stakeholders interests.
As such, the board of directors have considered (amongst other matters):
−the likely consequences of any decision in the long term;
−the interests of the company’s employees;
−the need to foster the company business relationships with suppliers, customers and others;
−the impact of the company’s operations on the community and the environment;
−the desirability of the company maintaining a reputation for high standards of business conduct; and
−the need to act fairly as between members of the company.
In discharging our section 172 duties the directors have regarded the factors set out above, as well as other factors relevant to the decisions being made. The Board acknowledges that every decision made will not necessarily result in a positive outcome for all stakeholders. By considering our purpose and values, together with our strategic priorities, the board aims to ensure that the decisions made are consistent and are intended to promote and deliver long term sustainable growth for the company.
The board recognises the important role that the company has to play in society and is committed to health and safety, public collaboration and stakeholders' engagement. The Board believes that the company will only succeed by working with customers, business partners, employees and other stakeholders. Working together is critical, particularly at a time when society, including businesses, governments and consumers, faces issues as complex and challenging as climate change and global trading.
The board holds regular board meetings to review the financial and operational performance of the company. This review includes key risks and opportunities, such as investments in new assets or acquisitions which includes presentations, proposals and business cases.
The company’s key stakeholders are:
−the company’s ultimate beneficial owner, the shareholders;
−Employees; and
−Customers across the markets that we operate in. These are identified through the existing contracts in place for rental assets, maintenance agreements, key account management reviews which take place quarterly to highlight future needs, the use of the website as a sales pipeline tool and monitoring potential tenders for project installations.
Other stakeholders are:
−Our suppliers;
−Strategic partner organisations including our financing partner for customer lease finance of equipment;
−Charitable partners including Change Please; and
−Communities close to where we work who may be impacted economically or environmentally by our operations.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
Our stakeholders (continued)
Examples of how the directors have engaged with the company's stakeholders regarding section 172 are detailed below:
Consequences of Decision Making in the Long Term - The assessment of Executive Management Reports including performance metrics and updates are provided regularly through established mechanisms, in order to facilitate the board's informed decision-making process.
The board considers the likely long-term benefits to the company when considering the deployment of capital in new business opportunities or making changes in our operational infrastructure, always acting in the company's ultimate objective to deliver long term sustainable growth.
Employees - The board recognise that our employees are a key strength of the company and our biggest asset. Having a diverse group of people who bring a broad range of talent, perspective and experience and who feel engaged in their roles is of paramount importance to the company's long-term success. In an ever-changing world, the Board therefore strives to continually develop and maintain a suitable platform and an environment in which this can happen and develop a culture where employees feel valued, supported and included. Should any of our employees encounter difficulties of any kind in the workplace, there is a policy in place which can be used to raise any concerns without any repercussions against them.
The board engages with employees via a variety of channels. Regular senior management team meetings take place whereby information can be freely exchanged, shared and cascaded down through individual teams or upwards from employees to Board. In addition, monthly company-wide Huddle meetings have taken place, both virtually and in-person, where appropriate the board engages directly with all employees to communicate important messages. Professional and personal development of employees is viewed as fundamental to the continued success of the company and regular training is undertaken internally and with external suppliers to provide training as necessary. In addition, the membership of professional bodies and external qualifications is supported by the company.
Suppliers, Customers and Others - The board believes that every person has a right to decent and humane working conditions, and that protection of our environment must be a priority in our approach towards business. The company has established our supplier onboarding policy that clearly specifies the minimum working and environmental conditions that a supplier must meet prior to conducting business with the company.
Community and Environment - The board strives to increase responsible stewardship on a daily basis, from materials sourcing and throughout our supply chain. Together with our partners, the company has have made substantial progress towards reducing the quantity of packaging materials and increasing the quality of component materials. Examples of this are removing plastic content from our paper cups and moving a supply chain from Turkey to the UK resulting in a carbon footprint reduction for this product.
In considering the impact of its operations on the environment, the company promotes returnable product programmes, such as the Brita filter cartridge scheme and our own refurbished equipment sales programme, supporting circular practices and contributing to a more sustainable future for stakeholders.
The company has established an ESG team, consisting of employees across the company to generate new ideas on how we can become more sustainable within our operations and to raise awareness within our industry and community. We actively contribute to help our community as thoughtfulness and passionate are two of the values we take the most pride in, showing our united support to many charities.
The company works with Change Please, a social enterprise aimed at tackling the homelessness crisis supporting those experiencing homelessness to become baristas to turn their lives around - a living wage job, accommodation advice, therapy, bank account and onward employment opportunities through sales of coffee consumables.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
Our stakeholders (continued)
High Standards of Business Conduct - The board fully adheres to the company's values which are designed to proactively promote ethical behaviour, protect the valued reputation of our company (including our directors, officers and employees) to support the company in operating as a good corporate citizen, displaying the highest standards of conduct and to continue to demonstrate that we can be successful, while maintaining our core values which have served us well over the years. This Code is a core part of our internal training, and the Code applies to all our directors, officers and employees.
Need to Act Fairly Between Company Members - The company strives for a sustainable and improving return for its shareholders. When there is a conflict of interest between members of the company, the directors will take a balanced view from both sides and take that into consideration before determining strategies and activities.
The company maintains a range of codes of conduct, policies and regulatory compliance procedures which are reviewed and updated regularly to ensure continued adherence across the company.
The shareholder strategy is for excess cash to be distributed as dividends whenever possible. Before dividend distributions are made or proposed, the board reviews management accounts and cash flow projections to consider the effect the distribution would have on the financial position of the company including its ability to pay debts as they fall due.
The company engages with our stakeholders via various channels including:
−Our Board of Directors, senior leadership and management teams engage regularly via monthly management information reports and monthly meetings that cover the overall health and aspirations of the business, regular board meetings as well as specific presentations when exceptional projects arise;
−Customer and site visits to understand ongoing requirements and future needs of our clients;
−Formal tendering processes conducted directly with customers or via an electronic procurement portal;
−Direct contact with counterparts in customers organisations through the customer lifecycle;
−Networking with the wider industry through events;
−Sharing of information via digital channels including company websites, internal systems and communication platforms, emails and social media; and
−Two-way internal communication across our employee base including monthly whole company huddle meetings, regular newsletters, working groups and employee surveys to understand ENPS.
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STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
The board consists of representatives of all joint shareholders of Liquidline Limited. The board of directors are supported in decision making by a senior leadership team.
The board of directors and senior leadership team are equipped with the skills and knowledge to manage the daily operational outputs and have the skills to provide clear and concise direction. There is an established monthly board meeting cycle to ensure appropriate time is allocated to matters relating to assurance and strategic planning, which follows the senior management team meeting. The senior leadership team has responsibility for providing assurance to the board of directors on matters such as operational and financial performance, KPIs, risk, audit and compliance. On an annual basis the company annual business plan and budget are considered and approved, which is reviewed regularly and updated on a quarterly basis. The board is notified for approval of any expenditure over certain amounts, ranging from £10,000 upwards dependent upon the nature of the spend as outlined in the company Delegation of Authority.
The company define principal decisions taken by the board as those decisions that are of a strategic nature and that are significant to any of our key stakeholder groups.
An example of principal decisions for Liquidline Limited is as follows:
−A full strategic review, in conjunction with shareholders, to review all operations and focus on those markets in which the company can excel; and
−The acquisition of Hot Coffee Company (Belfast) Limited has strengthened the company's operational and commercial capabilities within Northern Ireland. The acquisition has provided a modern showroom in Belfast, enhancing our presence in the region and supporting further market development. The associated warehouse facility has also improved the efficiency of our distribution and service operations, reducing lead times and supporting more reliable service delivery across Northern Ireland.
This report was approved by the board and signed on its behalf.
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DIRECTORS' REPORT
FOR THE YEAR ENDED 31 DECEMBER 2025
The directors present their report and the financial statements for the year ended 31 December 2025.
The profit for the year, after taxation, amounted to £3,910,197 (2024: £2,692,790).
The directors who served during the year, and up to the date of signing this report, were:
The directors are responsible for preparing the Strategic Report, the Directors' Report and the financial statements in accordance with applicable law and regulations.
Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law, including FRS 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’). Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs and profit or loss of the company for that period. In preparing these financial statements, the directors are required to:
∙select suitable accounting policies and then apply them consistently;
∙make judgements and accounting estimates that are reasonable and prudent;
∙state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; and
∙prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.
The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
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LIQUIDLINE LIMITED
DIRECTORS' REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
Financial risk management policies
The company's activities expose it to a variety of financial risks; interest rate risk; credit risk; and liquidity risk. The company's overall risk management strategy is to minimise the potential adverse effects of these risks on the company's performance in accordance with our risk appetite. Interest Rate Risk The company's main source of turnover and cash flows are substantially independent of changes in market interest rates. The company has significant cash deposits which it seeks to obtain a commercial rate of return from, whilst not impacting liquidity. Credit Risk Credit risk arises from cash and cash equivalents and deposits held by banks and financial institutions. Credit risk additionally arises in respect of amounts owed by the company's customers. Management uses past experience of customers, as well as reviewing other third-party information in respect to both new and existing customers, when assessing credit risk. Liquidity Risk The company has significant cash reserves that give flexibility in managing liquidity risk. The company adopts a policy of investing these funds to balance obtaining the best commercial return against ensuring that the company has significant liquidity to enable it to meet its obligations as they fall due.
The directors believe the company will continue to trade successfully in the foreseeable future, having prepared a Business Plan setting out our growth aspirations as noted in the Strategic Report.
The company is committed to employment policies, which follow best practice, based on equal opportunities for all employees, irrespective of sex, race, colour, disability or marital status. Applications for employment by disables persons are always considered, bearing in mind the respective aptitudes and abilities of the applicant concerned. In the event of a member of staff becoming disabled, every effort is made to ensure that their employment with the company continues and the appropriate training is arranged. It is the policy of the company that the training, career development and promotion of a disabled person should, as far as possible, be identical to that of a person who does not suffer from a disability. The company is also committed to providing employees with information on matters of concern to them on a regular basis, so that the views of employees can be taken into account when making decisions that are likely to affect their interests. The company encourages the involvement of employees by means of regular updates issued by the board and senior management team on key company issues, financial information and other statistics, such as key performance indicators. Weekly surveys are also sent by the group to obtain employee feedback on issues within the company and the results of the feedback are scored in the Employee Net Promoter Score KPI.
The Board believes that every person has a right to decent and humane working conditions, and that protection of our environment must be a priority in our approach towards business. The company has established our supplier onboarding policy that clearly specifies the minimum working and environmental conditions that a supplier must meet prior to conducting business with the company.
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LIQUIDLINE LIMITED
DIRECTORS' REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
The energy and carbon reporting data for the year ended 31 December 2025, is included in the Directors' Report of Holywells Holdings Limited, the parent company. The consolidated financial statements of Holywells Holdings Limited for the year ended 31 December 2025 are prepared in accordance with applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102. They are available to the public and can be obtained from Companies House.
On 1 January 2026 the trade and assets was transferred from the Hot Coffee Company (Belfast) Ltd into its parent company, Liquidline Ltd, having been acquired by Liquidline Ltd on 30 September 2025.
On 28 February 2026, the company transferred the trading activities of its vending division into a subsidiary company Liquidline Vending Ltd, 100% owned by Liquidline Ltd. On 20 March 2026, the company acquired the trade and assets of Drinklink Vending Services Ltd for £395,000. On 31 March 2026 Liquidline Vending Ltd was sold for a consideration of £1,850,000 plus additional consideration for working capital valuation at 31 March 2026. There is an additional consideration, the value of which is dependent upon future revenue performance for the 12 month period beginning on the day after completion and ending on 31 March 2027. The sale of Liquidline Vending Ltd is to enable Liquidline Ltd to focus on core operations. On 6 May 2026, heads of terms were signed for the purchase of the trade and assets of Tapside Marketing Ltd for £160,000.
The auditor, Grant Thornton UK LLP, will be proposed for reappointment in accordance with section 485 of the Companies Act 2006.
This report was approved by the board and signed on its behalf.
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INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF LIQUIDLINE LIMITED
We are responsible for concluding on the appropriateness of the directors' use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the company's ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify the auditor’s opinion. Our conclusions are based on the audit evidence obtained up to the date of our report. However, future events or conditions may cause the company to cease to continue as a going concern.
In our evaluation of the directors' conclusions, we considered the inherent risks associated with the company's business model including effects arising from macro-economic uncertainties such as cost of inflation and the ongoing international conflicts, we assessed and challenged the reasonableness of estimates made by the directors and the related disclosures and analysed how those risks might affect the company's financial resources or ability to continue operations over the going concern period.
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INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF LIQUIDLINE LIMITED (CONTINUED)
Conclusions relating to going concern (continued)
In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.
In our opinion, based on the work undertaken in the course of the audit:
∙the information given in the Strategic Report and the Directors' Report for the financial year for which the financial statements are prepared is consistent with the financial statements; and
∙the Strategic Report and the Directors' Report have been prepared in accordance with applicable legal requirements.
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INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF LIQUIDLINE LIMITED (CONTINUED)
Matters on which we are required to report by exception
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INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF LIQUIDLINE LIMITED (CONTINUED)
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INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF LIQUIDLINE LIMITED (CONTINUED)
Use of our report
This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an Auditor's Report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the opinions we have formed.
Senior Statutory Auditor
for and on behalf of
Statutory Auditor, Chartered Accountants
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STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 DECEMBER 2025
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BALANCE SHEET
AS AT 31 DECEMBER 2025
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BALANCE SHEET (CONTINUED)
AS AT 31 DECEMBER 2025
The financial statements were approved and authorised for issue by the
The notes on pages 30 to 53 form part of these financial statements.
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STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 DECEMBER 2025
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Liquidline Limited is a private company limited by shares, incorporated in England and Wales. Its registered number is 07284069, and its registered head office is located at Jackson House, 86 Sandyhill Lane, Ipswich, England, IP3 0JA.
2.Accounting policies
The preparation of financial statements in compliance with FRS 102 requires the use of certain critical accounting estimates. It also requires management to exercise judgement in applying the company's accounting policies (see note 3).
The following principal accounting policies have been applied:
The company has taken advantage of the following disclosure exemptions in preparing these financial statements, as permitted by the FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland":
∙the requirements of Section 7 Statement of Cash Flows;
∙the requirements of Section 3 Financial Statement Presentation paragraph 3.17(d);
∙the requirements of Section 33 Related Party Disclosures paragraph 33.7.
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
2.Accounting policies (continued)
Based on this, the directors have concluded that they have a reasonable expectation that the company will have adequate resources to continue in operational existence for the foreseeable future, and at least twelve months from the date of signing these financial statements. They therefore continue to adopt the going concern basis of accounting in preparing these financial statements. The directors currently do not believe the impact of the war in the Middle East and trade tariff uncertainty, despite global uncertainty will have an impact on the financial position of the company. There are a range of measures the directors can take to mitigate costs and supply chain disruption, should there be an impact upon the supply chain.
Functional and presentation currency
Transactions and balances
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
2.Accounting policies (continued)
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
2.Accounting policies (continued)
If it is not possible to distinguish between the research phase and the development phase of an internal project, the expenditure is treated as if it were all incurred in the research phase only. Grants of a revenue nature are recognised in the Statement of Comprehensive Income in the same period as the related expenditure.
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
2.Accounting policies (continued)
Deferred tax balances are recognised in respect of all timing differences that have originated but not reversed by the balance sheet date, except that:
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
2.Accounting policies (continued)
Goodwill
Other intangible assets
Amortisation is provided on the following bases:
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
2.Accounting policies (continued)
Provisions are measured as the best estimate of the amount required to settle the obligation, taking into account the related risks and uncertainties.
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
2.Accounting policies (continued)
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
2.Accounting policies (continued)
Estimates and underlying assumptions are reviewed on an ongoing basis. Estimates are based on historical experience and other assumptions that are considered reasonable in the circumstances. The actual amount or values may vary in certain instances from the assumptions and estimates made. Changes will be recorded, with corresponding effect in the financial statements, when, and if, better information is obtained. There were no estimates or judgements deemed significant to the financial statements.
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Analysis of turnover by country of destination:
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 40
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 41
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 42
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
12.Taxation (continued)
Deferred tax balances have been measured at 25%, being the enacted UK corporation tax rate applicable to future periods at the balance sheet date.
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 44
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 45
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Investments in subsidiary undertakings increased during the year, reflecting acquisition activity and subsequent group restructuring.
The increase is primarily driven by the acquisitions of City Vending Services Limited on the 31 January 2025 and HCC (Belfast) Ltd on the 30 September 2025. The total consideration, including transaction costs, amounted to £597,875 and £340,765 respectively, and is reflected within the additions in the year. The trade and assets of City Vending Services Limited were hived up into Liquidline Limited in June 2025. At the acquisition date, the identifiable net assets totalled £69,158, which were adjusted to a fair value of £44,241. This investment was transferred out of investments during the year following the hive up. The trade and assets of HCC (Belfast) Ltd were hived up into Liquidline Limited after the year end (December 2025). At completion, the identifiable net assets amounted to £9,569, with no fair value adjustments required. This makes up the investment balance at year end.
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 47
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 48
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 49
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 50
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Page 51
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
Ordinary S shares comprise 10 S3 and 10 S4 shares of 0.25 each.
Ordinary T shares comprise 10 T3 and 10 T4 shares of £0.25 each. Ordinary U shares comprise 10 U3 and 10 U4 shares of £0.25 each. Ordinary V shares comprise 10 V1, 10 V2, 10 V3 and 10 V4 shares of £0.25 each. Ordinary W shares comprise 10 W1, 10 W2 and 10 W3 shares of £0.25 each. Ordinary X shares comprise 10 X1, 10 X2, 10 X3 and 10 X4 shares of £0.25 each. Ordinary Y shares comprise 10 Y1, 10 Y2, 10 Y3 and 10 Y4 shares of £0.25 each. Ordinary Z shares comprise 10 Z1, 10 Z2, 10 Z3 and 10 Z4 shares of £0.25 each.
The company's capital and reserves are as follows:
Other reserves
Profit and loss account
The company operates a defined contributions pension scheme. The assets of the scheme are held separately from those of the company in an independently administered fund. The pension cost charge represents contributions payable by the company to the fund and amounted to £254,586 (2024: £181,826). Contributions totalling £
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NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
On 28 February 2026, the company transferred the trading activities of its vending division into a subsidiary company Liquidline Vending Ltd, 100% owned by Liquidline Ltd. On 20 March 2026, the company acquired the trade and assets of Drinklink Vending Services Ltd for £395,000. On 31 March 2026 Liquidline Vending Ltd was sold for a consideration of £1,850,000 plus additional consideration for working capital valuation at 31 March 2026. There is an additional consideration, the value of which is dependent upon future revenue performance for the 12 month period beginning on the day after completion and ending on 31 March 2027. The sale of Liquidline Vending Ltd is to enable Liquidline Ltd to focus on core operations. On 6 May 2026, heads of terms were signed for the purchase of the trade and assets of Tapside Marketing Ltd for £160,000. The smallest and largest group undertakings for which group accounts have been drawn up is that headed by
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