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Registered number: 04360826
Vehicle Consulting Group Limited
Directors' Report and Financial Statements
Information for filing with the registrar
For the Year Ended 31 March 2026
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Vehicle Consulting Group Limited
Directors' Report
For the Year Ended 31 March 2026
The directors are pleased to present the directors report and the financial statements for the year ended 31 March 2026. The year represented a significant milestone for the Group as we celebrated 25 years of successful trading. This achievement reflects the strength, resilience and adaptability of the business, as well as the enduring relationships we have built with our customers, funders, suppliers, employees and wider stakeholders.
Over the past 25 years, the Group has continued to evolve in response to changing market conditions, customer expectations and developments within the automotive sector. We remain focused on building a sustainable, customer-centric business, underpinned by strong relationships, investment in our people and technology, and a commitment to delivering high-quality service.
Directors' responsibilities statement
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The directors are responsible for preparing the Directors' Report and the financial statements in accordance with applicable law and regulations.
Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland'. Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Company and of the profit or loss of the Company for that period.
In preparing these financial statements, the directors are required to:
∙select suitable accounting policies for the Company's financial statements and then apply them consistently;
∙make judgements and accounting estimates that are reasonable and prudent;
∙prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue in business.
The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company's transactions and disclose with reasonable accuracy at any time the financial position of the Company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The directors who served during the year were:
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Vehicle Consulting Group Limited
Directors' Report (continued)
For the Year Ended 31 March 2026
Vehicle Consulting Group Ltd. continues to operate as a vehicle leasing introducer, facilitating credit hire agreements through a panel of established and trusted funders for customers throughout the UK.
The Group's principal activity remains the provision of vehicle leasing solutions to non-regulated business customers (B2B), complemented by a growing B2C proposition serving personal and regulated customers.
The Group operates through two distinct divisions:
Vehicle Consulting Limited – serving the Group's B2B customer base and providing vehicle leasing, fleet management and associated services to businesses through the UK.
Car Leasing People – focused on the Group's B2C proposition, providing vehicle leasing solutions to personal and regulated customers.
Alongside our core vehicle leasing activities, the Group continues to develop complementary services designed to broaden our proposition, enhance the customer experience and strengthen long-term customer relationships.
Our fully managed Salary Sacrifice solution provides employers with a straightforward and cost-effective means of introducing and administering an employee vehicle scheme. In parallel, our Fleet Management services provide ongoing support to organisations seeking to improve the efficiency, administration and overall management of their vehicle fleets.
During the year, the Directors continued to focus on sustainable revenue and profit growth, supported by the effective use of the Group's established panel of core funders and the strength of our customer relationships. The Group arranged vehicle leases for both business and private customers across regulated and non-regulated markets, maintaining a broad and diversified customer proposition.
In addition to its core leasing activities, the Group continued to expand and develop its ancillary services and fleet management solutions. These services complement our core proposition, provide additional value to customers and create further opportunities to strengthen both revenue generation and long-term customer relationships.
The Group's continued focus on service, technology, customer experience and diversification provides a strong platform for future growth. The Directors remain committed to developing the business responsibly, investing in its people and capabilities, and ensuring that the Group continues to evolve in line with the changing needs of the UK vehicle leasing market.
Due Diligence & Compliance
As part of our ongoing commitment to strong governance and operational resilience, the Group undertook several key due diligence initiatives during the year, including:
∙A comprehensive internal review of our Customer Experience across all functions, alignment with best practices and to support future scalability.
∙With the appointment of our dedicated Compliance Officer in our business in 2023, we continued development and reinforcement of our compliance policies, ensuring the business remains fully aligned with regulatory requirements
In summary, we undertook key due diligence activities during the year to strengthen governance and operational resilience. These included a full review of internal systems and processes, and ongoing enhancement of compliance policies to ensure continued regulatory alignment.
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Vehicle Consulting Group Limited
Directors' Report (continued)
For the Year Ended 31 March 2026
Compliance – Summary
The Group achieved 100% compliance for 2 consecutive years in BVRLA audits for both Vehicle Consulting and Introducer operations, demonstrating full adherence to industry standards.
Customer Experience and Feedback Strategy
Delivering an exceptional customer experience remains central to the Group’s ethos and long-term strategy. We recognise that sustained growth is built not only on the quality and competitiveness of our products and services, but also on the strength of the relationships we develop with our customers throughout their journey with us.
We have continued to strengthen our approach to capturing customer feedback and insight at key stages of the customer journey. Following delivery of a vehicle, we conduct a dedicated welcome call with the end user and invite them to complete a post-delivery Survey.
As part of our commitment to measuring and continually improving customer satisfaction and loyalty, the Group uses the Net Promoter Score (NPS) methodology. Customers are invited to rate their overall experience on a scale of 1 to 10, enabling us to monitor satisfaction, identify trends and benchmark our performance over time.
The insights generated through these activities are used to inform our ongoing service improvements and wider business strategy. By maintaining a strong focus on customer feedback, accountability and continuous improvement, the Directors believe the Group is well positioned to strengthen customer loyalty, enhance retention and support sustainable long-term growth.
Company results in the year are:
How well did your account manager explain vehicle finance options? +89%
Rate your account manager's understanding of your financial needs. +84%
Rate your satisfaction with initial enquiry and application assistance +86%
Evaluate the clarity and communication from us throughout your journey. +90%
Rate the responsiveness of our team to your enquiries. +89%
How satisfied are you with the transparency of fees, charges, and terms? +85%
How well did we manage issues during the process? +94%
Rate your satisfaction with initial enquiry and application assistance +95%
How do you perceive the range of finance products and services we offer? +81%
How satisfied are you with the finance arrangement you obtained from us? +89%
How would you rate our team's expertise in handling your finance application +83%
How satisfied are you with the solutions provided for challenges you faced? +85%
How likely are you to recommend Vehicle Consulting to others? +92%
Employee Focus
We equip our team with the necessary tools and training to excel, emphasizing personal development as a key driver of success. Our continued investments in technology ensure our data and operational systems are both robust and efficient. The company’s’ strategy is straightforward: we invest in our people, our technology, and our partners.
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Vehicle Consulting Group Limited
Directors' Report (continued)
For the Year Ended 31 March 2026
Environmental, Social & Governance (ESG)
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At Vehicle Consulting Group, we recognize the profound impact that our operations have on the world around us. Our ESG report reflects our commitment to sustainable growth, ethical practices, and our responsibility to our stakeholders, communities, and the environment.
Our Commitment to Sustainability
Sustainability is at the heart of our business strategy. We are dedicated to minimizing our environmental footprint, promoting social equity, and ensuring robust governance practices. This report outlines our efforts and achievements in these areas, demonstrating our ongoing dedication to making a positive difference.
Environmental Stewardship
We are acutely aware of the environmental challenges facing our planet. Our initiatives focus on reducing greenhouse gas emissions, conserving natural resources, and promoting biodiversity. Through innovative practices and continuous improvement, we aim to achieve our environmental goals and contribute to a healthier planet.
Social Responsibility
Our social responsibility efforts are rooted in our respect for human rights and our dedication to community development. We strive to create a diverse, inclusive, and safe workplace where all employees can thrive. Additionally, we are committed to supporting the communities in which we operate, fostering positive social impact through various programs and partnerships.
Governance and Ethics
Strong governance and ethical conduct are the foundations of our business. We maintain transparent and accountable practices, ensuring that we operate with integrity and fairness. Our governance framework is designed to uphold the highest standards of corporate responsibility and to build trust with our stakeholders.
Looking Forward
This report not only highlights our accomplishments but also sets the stage for our future goals. We recognize that the journey toward sustainability and ethical excellence is ongoing, and we are committed to continuous improvement. We invite you to explore this report to learn more about our ESG initiatives and our vision for a sustainable future. These future initiatives reflect our commitment to continuous improvement and our dedication to supporting our employees' growth and well-being.
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Vehicle Consulting Group Limited
Directors' Report (continued)
For the Year Ended 31 March 2026
Our Environmental Achievements and Initiatives:
∙Fleet Electrification: We fully electrified our company car fleet in 2021, reducing our fleet's average CO2 emissions from 129 to zero.
∙Charging Infrastructure: In 2021, we installed six charging points at the Vehicle Consulting Head Office. Employees have access to free electric charging at the office.
∙Home Charging Support: We installed home chargers at employees' residences at Vehicle Consulting's expense to facilitate the transition to electric vehicles.
∙Hybrid Working Model: Launched in 2022, our hybrid working model allows employees to work remotely two days a week, contributing to emission reductions.
∙Smart Office Solutions: Smart lighting has been installed throughout our office to enhance energy efficiency.
∙Paperless Office: We have maintained a paperless office since 2021, reducing our environmental footprint.
∙Virtual Meetings: The majority of our supplier meetings are conducted via Teams, minimising travel whenever possible.
∙Customer Support: We support our customers in fully electrifying their fleets and provide comparable electric vehicle quotes when quoting for internal combustion engine (ICE) vehicles.
These initiatives reflect our commitment to sustainability and our proactive approach to reducing environmental impact.
Our Social Achievements and Initiatives:
∙Effective Communication: We maintain a robust cadence and operating mechanisms to ensure key information is communicated to all employees efficiently.
∙Employee Portal - The VC Hub: Launched in 2022, The VC Hub serves as a central repository for business information, ways of working, and upcoming social events.
∙Core Values: Our Vehicle Consulting Values were introduced in 2022 to promote the right behaviours across our business.
∙Employee Engagement: We host quarterly all-employee town halls to foster engagement and keep everyone informed.
∙High NPS Score: We have achieved an over 80% Net Promoter Score (NPS) for the question, "How likely are you to recommend working for Vehicle Consulting to a friend or colleague?
∙Diverse Hiring Practices: We ensure a diverse slate of candidates when hiring, promoting inclusivity.
∙Employee Value Proposition: We emphasise our Employee Value Proposition during recruitment to attract top talent.
∙Performance and Development: Our robust performance and development review process includes monthly touchpoints and personal development plans (PDPs).
∙Client Outcomes: We maintain a strong focus on improving client outcomes through our services.
∙Investment in Technology: We continually invest in new technologies and adopt a continuous improvement methodology to enhance our business operations.
These initiatives highlight our dedication to fostering a positive work environment, supporting our community, and continually improving our business practices.
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Vehicle Consulting Group Limited
Directors' Report (continued)
For the Year Ended 31 March 2026
Future Social Initiatives:
∙Action Plans from Employee Feedback: We will create and implement action plans based on insights from our Vehicle Consulting Opinion Survey to address employee feedback and improve our workplace.
∙Training and Development: We plan to invest in additional training and development programs for our people leaders and high-potential employees to foster growth and leadership within our organisation.
∙Enhanced Flexible Benefits Program: We aim to implement an enhanced flexible benefits program for employees, providing greater options and support to meet their diverse needs.
Conclusion
These initiatives highlight our dedication to fostering a positive work environment, supporting our community, and continually improving our business practices.
Executive Summary
The year ended 31 March 2026 represents a significant milestone for Vehicle Consulting Group Ltd., as the Group celebrated 25 years of successful trading. This landmark year provided an opportunity to reflect on the strength and resilience of the business, while continuing to build on the foundations established over many years.
Our strategy continues to centre on delivering competitive vehicle leasing solutions while broadening our proposition through complementary services that create additional value for customers and support long-term, sustainable growth.
During the year, the Directors continued to focus on revenue growth, profitability and diversification. We maximised the opportunities available through our established panel of core funders while continuing to develop our Salary Sacrifice and Fleet Management propositions. Investment in people, resource and specialist capability has strengthened our ability to identify new opportunities, improve operational performance and deliver an increasingly comprehensive proposition to our customers.
Customer experience remains at the heart of our strategy. We continue to invest in the processes, people and technology required to understand and improve the customer journey. Feedback gathered at key stages of the customer lifecycle, together with our ongoing use of Net Promoter Score (NPS), provides valuable insight into customer satisfaction, loyalty and areas for continuous improvement. We have invested in a new telephony solution, that both records and transcribed all customer calls. This drives consistency and surety of services excellence in all of our conversations with our customers.
The Group also maintained a strong focus on governance, compliance and operational resilience throughout the year. Robust due diligence, system and process reviews, cyber security assessments and ongoing compliance monitoring continue to provide a strong control environment. Our commitment to maintaining high standards is reflected in the achievement of 100% compliance in BVRLA audits across both our Vehicle Consulting and Introducer operations.
ESG remains an important component of the Group’s long-term strategy. We continue to take practical steps to reduce our own environmental impact while supporting customers in the transition towards lower-emission and electric vehicle fleets. Alongside our environmental initiatives, we remain focused on our people and communities through employee engagement, development opportunities, diversity and inclusion initiatives and flexible working practices.
Looking ahead, the Directors see significant opportunity for continued growth and development. The vehicle leasing market continues to evolve, creating opportunities for businesses that can combine strong customer relationships, market expertise, technology and operational agility. We will continue to invest selectively in our people, systems and propositions, while maintaining our focus on service quality, compliance and sustainable profitability.
Having reached 25 years of trading, the Group enters its next phase with a clear sense of purpose and ambition. The Directors believe that the strength of our people, customer relationships, funding partnerships and diversified service offering provides a strong platform from which to build further growth and create long-term value for all of our stakeholders.
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Vehicle Consulting Group Limited
Directors' Report (continued)
For the Year Ended 31 March 2026
Disclosure of information to auditor
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Each of the persons who are directors at the time when this Directors' Report is approved has confirmed that:
∙so far as the director is aware, there is no relevant audit information of which the Company's auditors are unaware, and
∙the director has taken all the steps that ought to have been taken as a director in order to be aware of any relevant audit information and to establish that the Company's auditors are aware of that information.
The auditors, Hurst Accountants Limited, will be proposed for reappointment in accordance with section 485 of the Companies Act 2006.
In preparing this report, the directors have taken advantage of the small companies exemptions provided by section 415A of the Companies Act 2006.
This report was approved by the board and signed on its behalf.
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Vehicle Consulting Group Limited
Registered number: 04360826
Balance Sheet
As at 31 March 2026
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Creditors: amounts falling due within one year
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Total assets less current liabilities
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Creditors: amounts falling due after more than one year
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The financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime and in accordance with the provisions of FRS 102 Section 1A - small entities.
The financial statements have been delivered in accordance with the provisions applicable to companies subject to the small companies regime.
The Company has opted not to file the statement of income and retained earnings in accordance with provisions applicable to companies subject to the small companies' regime.
The financial statements were approved and authorised for issue by the board and were signed on its behalf by:
The notes on pages 9 to 17 form part of these financial statements.
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
Vehicle Consulting Group Limited is a private company limited by shares, registered in England and Wales, company number 04360826. The address of the registered office is 2 Acorn Business Park, Heaton Lane, Stockport, Cheshire. SK4 1AS.
2.Accounting policies
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Basis of preparation of financial statements
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The financial statements have been prepared under the historical cost convention unless otherwise specified within these accounting policies and in accordance with FRS 102 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland' and the requirements of the Companies Act 2006. The disclosure requirements of Section 1A of FRS 102 have been applied other than where additional disclosure is required to show a true and fair view.
The following principal accounting policies have been applied:
Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Company and the revenue can be reliably measured. Revenue is measured as the fair value of the consideration received or receivable, excluding discounts, rebates, value added tax and other sales taxes. The following criteria must also be met before revenue is recognised:
Sale of goods
Revenue from the sale of goods is recognised when all of the following conditions are satisfied:
∙the Company has transferred the significant risks and rewards of ownership to the buyer;
∙the Company retains neither continuing managerial involvement to the degree usually associated with ownership nor effective control over the goods sold;
∙the amount of revenue can be measured reliably;
∙it is probable that the Company will receive the consideration due under the transaction; and
∙the costs incurred or to be incurred in respect of the transaction can be measured reliably.
Rendering of services
Revenue from a contract to provide services is recognised in the period in which the services are provided in accordance with the stage of completion of the contract when all of the following conditions are satisfied:
∙the amount of revenue can be measured reliably;
∙it is probable that the Company will receive the consideration due under the contract;
∙the stage of completion of the contract at the end of the reporting period can be measured reliably; and
∙the costs incurred and the costs to complete the contract can be measured reliably.
Revenue represents the sale of goods and commissions and fees received for the arranging of finance, excluding value added tax, provided during the year, for which the rights to consideration have been obtained.
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
2.Accounting policies (continued)
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Operating leases: the Company as lessor
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Rental income from operating leases is credited to profit or loss on a straight-line basis over the lease term.
Amounts paid and payable as an incentive to sign an operating lease are recognised as a reduction to income over the lease term on a straight-line basis, unless another systematic basis is representative of the time pattern over which the lessor's benefit from the leased asset is diminished.
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Operating leases: the Company as lessee
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Rentals paid under operating leases are charged to profit or loss on a straight-line basis over the lease term.
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Leased assets: the Company as lessee
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Assets obtained under hire purchase contracts and finance leases are capitalised as tangible fixed assets. Assets acquired by finance lease are depreciated over the shorter of the lease term and their useful lives. Assets acquired by hire purchase are depreciated over their useful lives. Finance leases are those where substantially all of the benefits and risks of ownership are assumed by the company. Obligations under such agreements are included in creditors net of the finance charge allocated to future periods. The finance element of the rental payment is charged to profit or loss so as to produce a constant periodic rate of charge on the net obligation outstanding in each period.
Finance costs are charged to profit or loss over the term of the debt using the effective interest method so that the amount charged is at a constant rate on the carrying amount. Issue costs are initially recognised as a reduction in the proceeds of the associated capital instrument.
Defined contribution pension plan
The Company operates a defined contribution plan for its employees. A defined contribution plan is a pension plan under which the Company pays fixed contributions into a separate entity. Once the contributions have been paid the Company has no further payment obligations.
The contributions are recognised as an expense in profit or loss when they fall due. Amounts not paid are shown in accruals as a liability in the Balance Sheet. The assets of the plan are held separately from the Company in independently administered funds.
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
2.Accounting policies (continued)
Goodwill
Goodwill represents the difference between amounts paid on the cost of a business combination and the acquirer’s interest in the fair value of its identifiable assets and liabilities of the acquiree at the date of acquisition. Subsequent to initial recognition, goodwill is measured at cost less accumulated amortisation and accumulated impairment losses. Goodwill is amortised on a straight-line basis to the Statement of Income and Retained Earnings over its useful economic life.
Other intangible assets
Intangible assets are initially recognised at cost. After recognition, under the cost model, intangible assets are measured at cost less any accumulated amortisation and any accumulated impairment losses.
All intangible assets are considered to have a finite useful life. If a reliable estimate of the useful life cannot be made, the useful life shall not exceed ten years.
Tangible fixed assets under the cost model are stated at historical cost less accumulated depreciation and any accumulated impairment losses. Historical cost includes expenditure that is directly attributable to bringing the asset to the location and condition necessary for it to be capable of operating in the manner intended by management.
Depreciation is charged so as to allocate the cost of assets less their residual value over their estimated useful lives, using the straight-line method.
Depreciation is provided on the following basis:
The assets' residual values, useful lives and depreciation methods are reviewed, and adjusted prospectively if appropriate, or if there is an indication of a significant change since the last reporting date.
Gains and losses on disposals are determined by comparing the proceeds with the carrying amount and are recognised in profit or loss.
Stocks are stated at the lower of cost and net realisable value, being the estimated selling price less costs to complete and sell. Cost is based on the cost of purchase on a first in, first out basis.
At each balance sheet date, stocks are assessed for impairment. If stock is impaired, the carrying amount is reduced to its selling price less costs to complete and sell. The impairment loss is recognised immediately in profit or loss.
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
2.Accounting policies (continued)
Short term debtors are measured at transaction price, less any impairment.
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Cash and cash equivalents
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Cash is represented by cash in hand and deposits with financial institutions repayable without penalty on notice of not more than 24 hours.
Short term creditors are measured at the transaction price.
A liability is recognised to the extent of any unused holiday pay entitlement which is accrued at the balance sheet date and carried forward to future periods. This is measured at the undiscounted salary cost of the future holiday entitlement so accrued at the balance sheet date.
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Provisions for liabilities
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Provisions are recognised when an event has taken place that gives rise to a legal or constructive obligation, a transfer of economic benefits is probable and a reliable estimate can be made.
Provisions are measured as the best estimate of the amount required to settle the obligation, taking into account the related risks and uncertainties.
Increases in provisions are generally charged as an expense to profit or loss.
Equity dividends are recognised when they become legally payable. Interim equity dividends are recognised when paid. Final equity dividends are recognised when approved by the shareholders at an annual general meeting.
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The average monthly number of employees, including directors, during the year was 27 (2025 - 21).
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
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Charge for the year on owned assets
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
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Fixtures, fittings and office equipment
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Charge for the year on owned assets
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
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Prepayments and accrued income
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Cash and cash equivalents
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Creditors: Amounts falling due within one year
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Other taxation and social security
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Obligations under finance lease and hire purchase contracts
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Accruals and deferred income
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Unsecured loans
A bank loan was taken out during the 2020 / 2021 financial year with National Westminster Bank PLC for £50,000 and is subject to an interest rate of 2.5% per annum.
Obligations under hire purchase contracts
Obligations under hire purchase contracts are secured against the asset to which they relate.
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
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Creditors: Amounts falling due after more than one year
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Net obligations under finance leases and hire purchase contracts
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Obligations under hire purchase contracts
Obligations under hire purchase contracts are secured against the asset to which they relate.
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Analysis of the maturity of loans is given below:
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Amounts falling due within one year
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Amounts falling due 1-2 years
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Hire purchase and finance leases
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Minimum lease payments under hire purchase fall due as follows:
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Vehicle Consulting Group Limited
Notes to the Financial Statements
For the Year Ended 31 March 2026
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Commitments under operating leases
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At 31 March 2026 the Company had future minimum lease payments due under non-cancellable operating leases for each of the following periods:
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Later than 1 year and not later than 5 years
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The auditors' report on the financial statements for the year ended 31 March 2026 was unqualified.
The audit report was signed on 9 September 2026 by Chris Stewardson (senior statutory auditor) on behalf of Hurst Accountants Limited.
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