The director presents the strategic report for the year ended 30 September 2025.
It is the director’s expectation that underlying demographic trends underpinning historic market growth remain unchanged and the company continues its commitment to introduce innovative products to improve the life of the hearing impaired through new platforms in all group product portfolios.
During the year the company consolidated its operations within its Chester location harmonising systems and processes. As a result operations have ceased at Crawley, with costs related to the reorganisation recognised in the year as appropriate.
Performance during the financial year was in line with the expectations of the director.
Turnover was £51,699k (2024: £47,077k) and the company made a profit after tax of £2,072k (2024: £18,370k), receiving an intercompany dividend of £nil (2024: £17,971k). Ordinary dividends were paid amounting to £15,732k for 2025 (2024: £nil).
The company balance sheet remains strong, with net assets of £21,434k (2024: £26,652k). Inventories reduced by £1,316k to £452k (2024: £1,768k) resulting from process changes due to the merger. Trade and other debtors fell to £24,893k (2024: £36,029) as a result of timing of debtor receipts and intercompany dividend payments.
Financial KPIs
WS Audiology Limited measures performance against several key performance indicators. Turnover increased by 10% (2024: 14%) reflecting the impact of new products and market growth. Operating margin was 3.5% (2024: 4.2%).
Non-financial KPIs
The directors track turnaround times, return and repair rates along with NPS and other customer service metrics.
The company has continued to develop and introduce new and innovative solutions to the market.
The company is committed to working with customers and suppliers and maintaining exemplary service levels.
The company has implemented a co-ordinated set of risk management and control systems, including strategic planning and management reporting, to help anticipate, measure, monitor and manage its exposure to risk. Risks which the company faces include price and product competition, performance risks under long term fixed price contracts, loss of supply of product components, changes in the regulatory and legal environment, and credit risks.
Pricing and product risk
The Company’s cost base and margin may be impacted by fluctuations in freight, energy, labour and other input costs. The Company and the parent entities have a strong commercial focus on procurement and the Company will review pricing as required. Pricing and cost improvement initiatives are maintained along with ongoing monitoring of the commercial implications of product price and other input cost movements.
The company is reliant upon its parent entities for product development and supply with management working closely with management within the parent entities to communicate commercial needs and requirements.
Credit risk
Credit risk is the risk that customers or counterparties will not be able to meet their obligations to the company.
The company has policies aimed at minimising such losses including regular management review of debt and of customer credit limits.
Regulatory risk
The risk faced by the business is the regulatory risk relating to changes to employment and tax legislation. The company actively engages in the consultation phase of any proposed legislative changes and positively embraces the final legislation. The company is committed to investing in both the resources and system changes necessary to ensure full compliance with such legislative changes.
Based on the company's forecasts, the directors consider that the company will trade profitably and generate a positive cash flow from operations over the next 12 months. Additionally, the company’s immediate parent company operates a cash pooling facility whereby cash balances generated by entities are consolidated and group companies can draw down on these facilities if required.
For 2025/2026, based on his assessment of the company’s financial position, future performance, liquidity and risks, the director has a reasonable expectation that the company has adequate resources to adopt the going concern basis of accounting.
The financial statements have been prepared on a going concern basis which the director considers to be appropriate for the following reasons.
The director has considered cash flow forecasts for a period of 12 months from the date of approval of these financial statements which indicate that, taking account of reasonably possible downsides, the company will have sufficient funds, through funding from its ultimate parent company, WSA A/S to meet its liabilities as they fall due for that period.
Those forecasts are dependent on WSA A/S not seeking repayment of the amounts currently due to the group and providing additional financial support during that period. WSA A/S has indicated its intention to continue to make available such funds as are needed by the company, and that it does not intend to seek repayment of the amounts due at the balance sheet date for the period covered by the forecasts. As with any company placing reliance on other group entities for financial support, the director acknowledges that there can be no certainty that this support will continue although, at the date of approval of these financial statements, he has no reason to believe that it will not do so.
Consequently, the director is confident that the company will have sufficient funds to continue to meet its liabilities as they fall due for at least 12 months from the date of approval of the financial statements and therefore have prepared the financial statements on a going concern basis.
This section describes how the director has had regard to the matters set out in section 172(1)(a) to (f) of the Companies Act 2006 in exercising his duty to promote the success of the group for the benefit of its stakeholders as a whole.
The director is aware of his duty under s172 (1) of the Companies Act 2006 to act in the way which he considers, in good faith, would be most likely to promote the success of the Company for the benefit of its stakeholders as a whole, and in doing so, to have regard (amongst other matters) to the below.
The likely consequences of any decision in the long term
The board will pay regard to the likely consequences of their decisions on the long term objectives and sustainability of the company, its stakeholders and the community whilst also preserving its values and culture. The company will work with its parent entities to align company culture, vision and values and to confirm that parent company support will continue.
The interests of the company's employees
Employees are our most valuable asset. We focus our efforts on shaping the workplace culture, updating policy, and supporting individual development initiatives through their perceptions, experiences, and contributions.
The need to foster the company's business relationships with suppliers, customers and others
We cultivate strong relationships with our customers and ensure our products are safe to use, reliable, and meet their expectations. We work closely with our customers to improve our offerings and our customer- centric approach to our operations.
We are committed to bringing Wonderful Sound for All. Our efforts to help millions of people regain and enjoy the miracle of hearing by designing and manufacturing innovative hearing devices and solutions shape everything we do.
We build transparent and ethical relationships with our suppliers, acknowledging their critical role in creating a resilient and collaborative supply chain ecosystem based on mutual dependence and shared values.
The impact of the company's operations on the community and the environment
Through our global customer network of thousands of hearing care professionals and our consumer facing businesses, we help millions of people regain and enjoy the miracle of hearing.
Through customer service, product service, maintenance and repair, we extend the life of our hearing aids, conserve resources, reduce our environmental impact and move towards a circular business.
The desirability of the company maintaining a reputation for high standards of business conduct
We listen to what hearing care professionals and end-users tell us: Speech understanding in noise and natural sound are the two biggest challenges for people with hearing loss.
The need to act fairly as between members of the company
The company aims to act with integrity and courtesy in all of its business relationships and will consider all members and stakeholders when making decisions for the overall good of the company.
On behalf of the board
The director presents his annual report and financial statements for the year ended 30 September 2025.
The results for the year are set out on page 9.
Ordinary dividends were paid amounting to £15,732k. The director does not recommend payment of a final dividend.
The director who held office during the year and up to the date of signature of the financial statements was as follows:
The company's current policy concerning the payment of trade creditors is to follow the CBI's Prompt Payers Code (copies are available from the CBI, Centre Point, 103 New Oxford Street, London WC1A 1DU).
The company's current policy concerning the payment of trade creditors is to:
settle the terms of payment with suppliers when agreeing the terms of each transaction;
ensure that suppliers are made aware of the terms of payment by inclusion of the relevant terms in contracts; and
pay in accordance with the company's contractual and other legal obligations.
The company's immediate parent company undertakes research and development on behalf of the company and continues to apply considerable funds to the improvement of its product lines and the development of new products to meet customer demands.
An indication of likely future developments in the business have been included under the 'Future developments' section of the Strategic Report on page 1.
The auditor, Saffery LLP, is deemed to be reappointed under section 487(2) of the Companies Act 2006.
The company's ultimate parent undertaking is WSA A/S whose group energy and carbon report includes this company's greenhouse gas emissions, energy consumption and energy efficiency activities. The exemption from separately disclosing this information available under paragraph 20A(2) of part 7A, Schedule 7 of SI 2008/410 - Large and Medium sized Companies and Groups (Accounts and Reports) Regulations 2008 has been taken.
We have audited the financial statements of WS Audiology Limited (the 'company') for the year ended 30 September 2025 which comprise the statement of comprehensive income, the statement of financial position, the statement of changes in equity and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 101 Reduced Disclosure Framework (United Kingdom Generally Accepted Accounting Practice).
Basis for opinion
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the director's use of the going concern basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the director with respect to going concern are described in the relevant sections of this report.
Other information
The director is responsible for the other information. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the strategic report and the director's report for the financial year for which the financial statements are prepared is consistent with the financial statements; and
the strategic report and the director's report have been prepared in accordance with applicable legal requirements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which these are capable of detecting irregularities, including fraud are detailed below.
Identifying and assessing risks related to irregularities:
We assessed the susceptibility of the company’s financial statements to material misstatement and how fraud might occur, including through discussions with the director, discussions within our audit team planning meeting, updating our record of internal controls and ensuring these controls operated as intended. We evaluated possible incentives and opportunities for fraudulent manipulation of the financial statements. We identified laws and regulations that are of significance in the context of the company by discussions with director and by updating our understanding of the sector in which the company operates.
Laws and regulations of direct significance in the context of the company include The Companies Act 2006 and UK Tax legislation.
Audit response to risks identified:
We considered the extent of compliance with these laws and regulations as part of our audit procedures on the related financial statement items including a review of financial statement disclosures. We reviewed the company's records of breaches of laws and regulations, minutes of meetings and correspondence with relevant authorities to identify potential material misstatements arising. We discussed the company's policies and procedures for compliance with laws and regulations with members of management responsible for compliance.
During the planning meeting with the audit team, the engagement partner drew attention to the key areas which might involve non-compliance with laws and regulations or fraud. We enquired of management whether they were aware of any instances of non-compliance with laws and regulations or knowledge of any actual, suspected or alleged fraud. We addressed the risk of fraud through management override of controls by testing the appropriateness of journal entries and identifying any significant transactions that were unusual or outside the normal course of business. We assessed whether judgements made in making accounting estimates gave rise to a possible indication of management bias. At the completion stage of the audit, the engagement partner’s review included ensuring that the team had approached their work with appropriate professional scepticism and thus the capacity to identify non-compliance with laws and regulations and fraud.
There are inherent limitations in the audit procedures described above and the further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial statements, the less likely we would become aware of it. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.
A further description of our responsibilities is available on the Financial Reporting Council's website at: https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.
Use of our report
This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed.
WS Audiology Limited is a private company, limited by shares, incorporated in England and Wales, registration number 00203774. The registered office and principal place of business is Winster House, Lakeside, Chester Business Park, Chester, Cheshire, CH4 9QT. The company's principal activities and nature of its operations are disclosed in the director's report.
The financial statements are prepared in sterling, which is the functional currency of the company. Monetary amounts in these financial statements are rounded to the nearest £'000.
As permitted by FRS 101, the company has taken advantage of the following disclosure exemptions from the requirements of IFRS:
presentation of a statement of cash flows and related notes;
disclosure of the objectives, policies and processes for managing capital;
disclosure of key management personnel compensation;
disclosure of the categories of financial instrument and the nature and extent of risks arising on these financial instruments;
comparative period reconciliations for the number of shares outstanding and the carrying amounts of property, plant and equipment and investment property;
disclosure of the future impact of new International Financial Reporting Standards in issue but not yet effective at the reporting date;
related party disclosures for transactions with the parent or wholly owned members of the group.
Where required, equivalent disclosures are given in the group accounts of WSA A/S. The group accounts of WSA A/S are available to the public and can be obtained as detailed below.
The financial statements contain information about WS Audiology Limited as an individual company and do not contain financial information as the parent of a group. The company is exempt under Section 401 of the Companies Act 2006 from the requirement to prepare consolidated financial statements as it and its subsidiary undertakings are included by full consolidation in the consolidated financial statements of its ultimate parent company; WSA A/S.
Consolidated accounts for WSA A/S are available at the group's website at https://www.wsa.com/en/investor-relations/annual-report/.
The financial statements have been prepared on a going concern basis which the director considers to be appropriate for the following reasons.
The director has considered cash flow forecasts for a period of 12 months from the date of approval of these financial statements which indicate that, taking account of reasonably possible downsides, the company will have sufficient funds, through funding from its ultimate parent company, WSA A/S to meet its liabilities as they fall due for that period.
Those forecasts are dependent on WSA A/S not seeking repayment of the amounts currently due to the group and providing additional financial support during that period. WSA A/S has indicated its intention to continue to make available such funds as are needed by the company, and that it does not intend to seek repayment of the amounts due at the balance sheet date for the period covered by the forecasts. As with any company placing reliance on other group entities for financial support, the director acknowledges that there can be no certainty that this support will continue although, at the date of approval of these financial statements, he has no reason to believe that it will not do so.
Consequently, the director is confident that the company will have sufficient funds to continue to meet its liabilities as they fall due for at least 12 months from the date of approval of the financial statements and therefore have prepared the financial statements on a going concern basis.
Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:
The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in the income statement.
Interests in subsidiaries and associates are initially measured at cost and subsequently measured at cost less any accumulated impairment losses. The investments are assessed for impairment at each reporting date and any impairment losses or reversals of impairment losses are recognised immediately in profit or loss.
A subsidiary is an entity controlled by the company. Control is the power to govern the financial and operating policies of the entity so as to obtain benefits from its activities.
An associate is an entity, being neither a subsidiary nor a joint venture, in which the company holds a long-term interest and where the company has significant influence. The company considers that it has significant influence where it has the power to participate in the financial and operating decisions of the associate.
Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.
If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of the asset (or cash-generating unit) is reduced to its recoverable amount. An impairment loss is recognised immediately in profit or loss, unless the relevant asset is carried at a revalued amount, in which case the impairment loss is treated as a revaluation decrease.
The company recognises financial debt when the company becomes a party to the contractual provisions of the instruments. Financial liabilities are classified as either 'financial liabilities at fair value through profit or loss' or 'other financial liabilities'.
Other financial liabilities, including borrowings, trade payables and other short-term monetary liabilities, are initially measured at fair value net of transaction costs directly attributable to the issuance of the financial liability. They are subsequently measured at amortised cost using the effective interest method. For the purposes of each financial liability, interest expense includes initial transaction costs and any premium payable on redemption, as well as any interest or coupon payable while the liability is outstanding.
Equity instruments issued by the company are recorded at the proceeds received, net of direct issue costs. Dividends payable on equity instruments are recognised as liabilities once they are no longer at the discretion of the company.
The tax expense represents the sum of the tax currently payable and deferred tax.
At inception, the company assesses whether a contract is, or contains, a lease within the scope of IFRS 16. A contract is, or contains, a lease if the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Where a tangible asset is acquired through a lease, the company recognises a right-of-use asset and a lease liability at the lease commencement date. Right-of-use assets are included within property, plant and equipment, apart from those that meet the definition of investment property.
The right-of-use asset is initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease payments made at or before the commencement date plus any initial direct costs and an estimate of the cost of obligations to dismantle, remove, refurbish or restore the underlying asset and the site on which it is located, less any lease incentives received.
The right-of-use asset is subsequently depreciated using the straight-line method from the commencement date to the earlier of the end of the useful life of the right-of-use asset or the end of the lease term. The estimated useful lives of right-of-use assets are determined on the same basis as those of other property, plant and equipment. The right-of-use asset is periodically reduced by impairment losses, if any, and adjusted for certain remeasurements of the lease liability.
The lease liability is initially measured at the present value of the lease payments that are unpaid at the commencement date, discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, the company's incremental borrowing rate. Lease payments included in the measurement of the lease liability comprise fixed payments, variable lease payments that depend on an index or a rate, amounts expected to be payable under a residual value guarantee, and the cost of any options that the company is reasonably certain to exercise, such as the exercise price under a purchase option, lease payments in an optional renewal period, or penalties for early termination of a lease.
The lease liability is measured at amortised cost using the effective interest method. It is remeasured when there is a change in: future lease payments arising from a change in an index or rate; the company's estimate of the amount expected to be payable under a residual value guarantee; or the company's assessment of whether it will exercise a purchase, extension or termination option. When the lease liability is remeasured in this way, a corresponding adjustment is made to the carrying amount of the right-of-use asset, or is recorded in profit or loss if the carrying amount of the right-of-use asset has been reduced to zero.
The company has elected not to recognise right-of-use assets and lease liabilities for short-term leases of machinery that have a lease term of 12 months or less, or for leases of low-value assets including IT equipment. The payments associated with these leases are recognised in profit or loss on a straight-line basis over the lease term.
When the company acts as a lessor, leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessees, over the major part of the economic life of the asset. All other leases are classified as operating leases. If an arrangement contains lease and non-lease components, the company applies IFRS 15 to allocate the consideration in the contract. When the company is an intermediate lessor, it accounts for its interests in the head lease and the sub-lease separately, classifying the sub-lease with reference to the right-of-use asset arising from the head lease instead of the underlying asset.
Expenses
Interest receivable and interest payable is recognised in profit or loss as it accrues, using the effective interest method. Dividend income is recognised in the profit and loss account on the date the entity's right to receive payments is established. Foreign currency gains and losses are reported on a net basis.
During 2025 the company closed the Crawley office as a result of the organisational restructure in the year.
The average monthly number of persons (including directors) employed by the company during the year was:
The number of directors for whom retirement benefits are accruing under money purchase schemes amounted to 1 (2024 - 1).
The charge for the year can be reconciled to the profit per the income statement as follows:
Impairment tests have been carried out where appropriate and the following impairment losses have been recognised in profit or loss:
Property, plant and equipment includes right-of-use assets, as follows:
More information on impairment movements in the year is given in note 13.
The directors consider that the carrying amounts of financial assets carried at amortised cost in the financial statements approximate to their fair values.
Details of the company's subsidiaries at 30 September 2025 are as follows:
*No. 120 Su Ton,Road, China-Singapore Suzhou Industrial Park, 215021 Suzhou, Peoples Republic of China
Details of the company's associates at 30 September 2025 are as follows:
*Orchard House, 1 Bramley Grove, Heighington, Lincolnshire, England, LN4 1FZ
Raw materials, consumables and changes in finished goods and work in progress recognised as cost of sales in the year amounted to £35,560k (2024: £39,108k).
Lease liabilities are classified based on the amounts that are expected to be settled within the next 12 months and after more than 12 months from the reporting date, as follows:
The following are the major deferred tax liabilities and assets recognised by the company and movements thereon during the current and prior reporting period.
Asset retirement obligation
In 2010 the Company signed a 15-year lease on premises at Winster House. In 2022 the Company signed a 10-year lease on premises at Endeavour House.
The provisions are an estimate of the costs of returning the buildings to the state required by the landlord at the end of the lease terms.
Warranties
Calculations for providing for the cost of future warranty claims are based on historical trends for the period of the standard manufacturer’s warranty plus the costs of meeting warranty obligations to customers in excess of the period covered by the manufacturer. The change in the year reflects changes in the cost of repair and the number of units under warranty.
Right of return
Reasonable estimates are made based on past experiences, to establish the value of potential returns under the company’s right of return policy.
Onerous lease
As part of the "OneWSA" project, this involved closing the Crawley office & moving the roles up to Chester. However, we are still in a contract for the lease on the Crawley office until Jan 2027.
The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote per share at meetings of the company.
On 15 November 2024, the company issued 1 ordinary share for consideration of £8,248,089.
On 30 September 2024, the trade and assets of Widex UK Limited were transferred to WS Audiology Limited. This has resulted in a balance on the merger reserve, being the difference between consideration, £8,283,288 and net assets transferred from Widex UK Limited, £8,531,389.
During the year the company entered into the following transactions with related parties:
The following amounts were outstanding at the reporting end date:
On 30 September 2024, the trade and assets of Widex UK Limited, a subsidiary of Sivantos GmbH, were hived across to the company. This was carried out in order to streamline the UK business of the ultimate controlling party.
The hive across was treated under the merger method of accounting. There were no revisions made to the book values of the assets and liabilities transferred, with the exception of transition adjustments resulting from Widex UK Limited reporting under the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). The transition adjustments had no impact on the value of the net assets transferred. This hive across has had no impact on revenue or profit for the year.
A merger reserve has been created as a result of the business combination, being the difference between consideration, £8,283,288 and net assets transferred from Widex UK Limited, £8,531,389.
The company is a subsidiary undertaking of Sivantos GmbH a company incorporated in Germany whose registered office is Henri-Dunat Str, 100, 91058 Erlangen, Germany. The ultimate controlling party is WSA A/S whose registered office is Nymallevej 6, 3540 Lynge, Denmark. The consolidated financial statements of this group are available to the public and may be obtained from the group's website, referenced in Note 1.1 of the accounting policies.
The smallest and largest group in which the results of the company are consolidated is that headed by WSA A/S.