Caseware UK (AP4) 2025.0.111 2025.0.111 2025-12-312025-12-31No description of principal activity2025-01-01false108167falsetrueThe members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006.false 08447477 2025-01-01 2025-12-31 08447477 2024-01-01 2024-12-31 08447477 2025-12-31 08447477 2024-12-31 08447477 c:Director1 2025-01-01 2025-12-31 08447477 c:Director2 2025-01-01 2025-12-31 08447477 c:Director3 2025-01-01 2025-12-31 08447477 c:Director4 2025-01-01 2025-12-31 08447477 c:Director5 2025-01-01 2025-12-31 08447477 c:RegisteredOffice 2025-01-01 2025-12-31 08447477 d:MotorVehicles 2025-01-01 2025-12-31 08447477 d:MotorVehicles 2025-12-31 08447477 d:MotorVehicles 2024-12-31 08447477 d:MotorVehicles d:OwnedOrFreeholdAssets 2025-01-01 2025-12-31 08447477 d:FurnitureFittings 2025-01-01 2025-12-31 08447477 d:FurnitureFittings 2025-12-31 08447477 d:FurnitureFittings 2024-12-31 08447477 d:FurnitureFittings d:OwnedOrFreeholdAssets 2025-01-01 2025-12-31 08447477 d:OfficeEquipment 2025-01-01 2025-12-31 08447477 d:OfficeEquipment 2025-12-31 08447477 d:OfficeEquipment 2024-12-31 08447477 d:OfficeEquipment d:OwnedOrFreeholdAssets 2025-01-01 2025-12-31 08447477 d:ComputerEquipment 2025-01-01 2025-12-31 08447477 d:ComputerEquipment 2025-12-31 08447477 d:ComputerEquipment 2024-12-31 08447477 d:ComputerEquipment d:OwnedOrFreeholdAssets 2025-01-01 2025-12-31 08447477 d:OwnedOrFreeholdAssets 2025-01-01 2025-12-31 08447477 d:PatentsTrademarksLicencesConcessionsSimilar 2025-12-31 08447477 d:PatentsTrademarksLicencesConcessionsSimilar 2024-12-31 08447477 d:Goodwill 2025-12-31 08447477 d:Goodwill 2024-12-31 08447477 d:CurrentFinancialInstruments 2025-12-31 08447477 d:CurrentFinancialInstruments 2024-12-31 08447477 d:CurrentFinancialInstruments d:WithinOneYear 2025-12-31 08447477 d:CurrentFinancialInstruments d:WithinOneYear 2024-12-31 08447477 d:ShareCapital 2025-12-31 08447477 d:ShareCapital 2024-12-31 08447477 d:RetainedEarningsAccumulatedLosses 2025-12-31 08447477 d:RetainedEarningsAccumulatedLosses 2024-12-31 08447477 c:FRS102 2025-01-01 2025-12-31 08447477 c:AuditExempt-NoAccountantsReport 2025-01-01 2025-12-31 08447477 c:FullAccounts 2025-01-01 2025-12-31 08447477 c:PrivateLimitedCompanyLtd 2025-01-01 2025-12-31 08447477 d:WithinOneYear 2025-12-31 08447477 d:WithinOneYear 2024-12-31 08447477 d:BetweenOneFiveYears 2025-12-31 08447477 d:BetweenOneFiveYears 2024-12-31 08447477 2 2025-01-01 2025-12-31 08447477 7 2025-01-01 2025-12-31 08447477 e:PoundSterling 2025-01-01 2025-12-31 iso4217:GBP xbrli:pure
Registered number: 08447477







UNAUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED
31 DECEMBER 2025


IMPACT CALL CENTRE LIMITED







































 


IMPACT CALL CENTRE LIMITED
 


 
COMPANY INFORMATION


Directors
Mr N J Gebbett 
Mrs A R Butterwick 
Mr C J Gray 
Mrs A Hutchinson 
Mrs D J S Street 




Registered number
08447477



Registered office
Impact House
Unit 7 Romsey Industrial Estate

Greatbridge Road

Romsey

Hampshire

SO51 OHR




Accountants
Menzies LLP
Chartered Accountants

3000a Parkway

Whiteley

Hampshire

PO15 7FX





 


IMPACT CALL CENTRE LIMITED
 



CONTENTS



Page
Statement of financial position
1 - 2
Notes to the financial statements
3 - 8


 


IMPACT CALL CENTRE LIMITED
REGISTERED NUMBER:08447477



STATEMENT OF FINANCIAL POSITION
AS AT 31 DECEMBER 2025

2025
2024
Note
£
£

Fixed assets
  

Intangible assets
 4 
4
4

Tangible assets
 5 
94,471
132,214

  
94,475
132,218

Current assets
  

Debtors: amounts falling due within one year
 6 
1,750,772
1,807,543

Cash at bank and in hand
  
834,119
884,604

  
2,584,891
2,692,147

Creditors: amounts falling due within one year
 7 
(676,075)
(798,928)

Net current assets
  
 
 
1,908,816
 
 
1,893,220

Total assets less current liabilities
  
2,003,291
2,025,438

Provisions for liabilities
  

Deferred tax
  
(1,753)
(10,998)

  
 
 
(1,753)
 
 
(10,998)

Net assets
  
2,001,538
2,014,440

Page 1

 


IMPACT CALL CENTRE LIMITED
REGISTERED NUMBER:08447477


    
STATEMENT OF FINANCIAL POSITION (CONTINUED)
AS AT 31 DECEMBER 2025

2025
2024
£
£

Capital and reserves
  

Called up share capital 
  
100
100

Profit and loss account
  
2,001,438
2,014,340

  
2,001,538
2,014,440


The directors consider that the Company is entitled to exemption from audit under section 477 of the Companies Act 2006 and members have not required the Company to obtain an audit for the year in question in accordance with section 476 of the Companies Act 2006.

The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and the preparation of financial statements.

The financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime and in accordance with the provisions of FRS 102 Section 1A - small entities.

The financial statements have been delivered in accordance with the provisions applicable to companies subject to the small companies regime.

The Company has opted not to file the statement of income and retained earnings in accordance with provisions applicable to companies subject to the small companies' regime.

The financial statements were approved and authorised for issue by the board and were signed on its behalf by: 




Mr N J Gebbett
Director

Date: 14 September 2026

The notes on pages 3 to 8 form part of these financial statements.

Page 2

 


IMPACT CALL CENTRE LIMITED
 


 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025

1.


General information

Impact Call Centre Limited is a private company limited by shares, registered in England and Wales. The address of its registered office is disclosed on the company information page.

2.Accounting policies

 
2.1

Basis of preparation of financial statements

The financial statements have been prepared under the historical cost convention unless otherwise specified within these accounting policies and in accordance with Financial Reporting Standard 102, the Financial Reporting Standard applicable in the UK and the Republic of Ireland and the Companies Act 2006. The disclosure requirements of Section 1A of FRS 102 have been applied other than where additional disclosure is required to show a true and fair view.

The following principal accounting policies have been applied:

 
2.2

Revenue

Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Company and the revenue can be reliably measured. Revenue is measured as the fair value of the consideration received or receivable, excluding discounts, rebates, value added tax and other sales taxes. The following criteria must also be met before revenue is recognised:

Rendering of services

Revenue from a contract to provide services is recognised in the period in which the services are provided in accordance with the stage of completion of the contract when all of the following conditions are satisfied:
∙the amount of revenue can be measured reliably;
∙it is probable that the Company will receive the consideration due under the contract;
∙the stage of completion of the contract at the end of the reporting period can be measured reliably; and
∙the costs incurred and the costs to complete the contract can be measured reliably.

 
2.3

Operating leases: the Company as lessee

Rentals paid under operating leases are charged to profit or loss on a straight-line basis over the lease term.

Benefits received and receivable as an incentive to sign an operating lease are recognised on a straight-line basis over the lease term, unless another systematic basis is representative of the time pattern of the lessee's benefit from the use of the leased asset.

 
2.4

Interest income

Interest income is recognised in profit or loss using the effective interest method.

 
2.5

Pensions

Defined contribution pension plan

The Company operates a defined contribution plan for its employees. A defined contribution plan is a pension plan under which the Company pays fixed contributions into a separate entity. Once the contributions have been paid the Company has no further payment obligations.

The contributions are recognised as an expense in profit or loss when they fall due. Amounts not paid are shown in accruals as a liability in the Statement of Financial Position. The assets of the plan are held separately from the Company in independently administered funds.

Page 3

 


IMPACT CALL CENTRE LIMITED
 


 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025

2.Accounting policies (continued)

 
2.6

Current and deferred taxation

The tax expense for the year comprises current and deferred tax. Tax is recognised in profit or loss except that a charge attributable to an item of income and expense recognised as other comprehensive income or to an item recognised directly in equity is also recognised in other comprehensive income or directly in equity respectively.

The current income tax charge is calculated on the basis of tax rates and laws that have been enacted or substantively enacted by the reporting date in the countries where the Company operates and generates income.

Deferred tax balances are recognised in respect of all timing differences that have originated but not reversed by the reporting date, except that:
∙The recognition of deferred tax assets is limited to the extent that it is probable that they will be recovered against the reversal of deferred tax liabilities or other future taxable profits; and
∙Any deferred tax balances are reversed if and when all conditions for retaining associated tax allowances have been met.

Deferred tax balances are not recognised in respect of permanent differences except in respect of business combinations, when deferred tax is recognised on the differences between the fair values of assets acquired and the future tax deductions available for them and the differences between the fair values of liabilities acquired and the amount that will be assessed for tax. Deferred tax is determined using tax rates and laws that have been enacted or substantively enacted by the reporting date.


 
2.7

Intangible assets

Intangible assets are initially recognised at cost. After recognition, under the cost model, intangible assets are measured at cost less any accumulated amortisation and any accumulated impairment losses.

At each reporting date the company assesses whether there is any indication of impairment. If such indication exists, the recoverable amount of the asset is determined which is the higher of its fair value less costs to sell and its value in use. An impairment loss is recognised where the carrying amount exceeds the recoverable amount.

All intangible assets are considered to have a finite useful life. If a reliable estimate of the useful life cannot be made, the useful life shall not exceed ten years.

 
2.8

Tangible fixed assets

Tangible fixed assets under the cost model are stated at historical cost less accumulated depreciation and any accumulated impairment losses. Historical cost includes expenditure that is directly attributable to bringing the asset to the location and condition necessary for it to be capable of operating in the manner intended by management.

Page 4

 


IMPACT CALL CENTRE LIMITED
 


 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025

2.Accounting policies (continued)


2.8
Tangible fixed assets (continued)

Depreciation is charged so as to allocate the cost of assets less their residual value over their estimated useful lives, using the straight-line method or reducing balance method.

Depreciation is provided on the following basis:

Motor vehicles
-
20%
reducing balance
Telephone Equipment
-
25%
straight line
Office equipment
-
25%
straight line
Computer equipment
-
25%
straight line

The assets' residual values, useful lives and depreciation methods are reviewed, and adjusted prospectively if appropriate, or if there is an indication of a significant change since the last reporting date.

Gains and losses on disposals are determined by comparing the proceeds with the carrying amount and are recognised in profit or loss.

 
2.9

Debtors

Short-term debtors are measured at transaction price, less any impairment. Loans receivable are measured initially at fair value, net of transaction costs, and are measured subsequently at amortised cost using the effective interest method, less any impairment.

 
2.10

Cash and cash equivalents

Cash is represented by cash in hand and deposits with financial institutions repayable without penalty on notice of not more than 24 hours. Cash equivalents are highly liquid investments that mature in no more than three months from the date of acquisition and that are readily convertible to known amounts of cash with insignificant risk of change in value.

 
2.11

Creditors

Short-term creditors are measured at the transaction price. Other financial liabilities, including bank loans, are measured initially at fair value, net of transaction costs, and are measured subsequently at amortised cost using the effective interest method.

 
2.12

Holiday pay accrual

A liability is recognised to the extent of any unused holiday pay entitlement which is accrued at the reporting date and carried forward to future periods. This is measured at the undiscounted salary cost of the future holiday entitlement so accrued at the reporting date.

 
2.13

Provisions for liabilities

Provisions are recognised when an event has taken place that gives rise to a legal or constructive obligation, a transfer of economic benefits is probable and a reliable estimate can be made.

Provisions are measured as the best estimate of the amount required to settle the obligation, taking into account the related risks and uncertainties.
 
Increases in provisions are generally charged as an expense to profit or loss.

Page 5

 


IMPACT CALL CENTRE LIMITED
 


 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025

2.Accounting policies (continued)

 
2.14

Dividends

Equity dividends are recognised when they become legally payable. Interim equity dividends are recognised when paid. Final equity dividends are recognised when approved by the shareholders at an annual general meeting.


3.


Employees

The average monthly number of employees, including directors, during the year was 108 (2024 -167).


4.


Intangible assets




Other intangibles
Goodwill
Total

£
£
£



Cost


At 1 January 2025
4
25,001
25,005



At 31 December 2025

4
25,001
25,005





At 1 January 2025
-
25,001
25,001



At 31 December 2025

-
25,001
25,001



Net book value



At 31 December 2025
4
-
4



At 31 December 2024
4
-
4


Page 6

 


IMPACT CALL CENTRE LIMITED
 


 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025

5.


Tangible fixed assets


Motor vehicles
Telephone Equipment
Office Furniture
Computer equipment
Total

£
£
£
£
£



Cost or valuation


At 1 January 2025
116,022
145,997
177,622
419,476
859,117


Additions
28,733
1,998
-
-
30,731


Disposals
(27,854)
-
-
-
(27,854)



At 31 December 2025

116,901
147,995
177,622
419,476
861,994



Depreciation


At 1 January 2025
58,182
143,236
165,603
359,882
726,903


Charge for the year on owned assets
15,004
6,093
4,772
25,428
51,297


Disposals
(10,677)
-
-
-
(10,677)



At 31 December 2025

62,509
149,329
170,375
385,310
767,523



Net book value



At 31 December 2025
54,392
(1,334)
7,247
34,166
94,471



At 31 December 2024
57,840
2,760
12,020
59,594
132,214

Page 7

 


IMPACT CALL CENTRE LIMITED
 


 
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025

6.


Debtors

2025
2024
£
£


Trade debtors
788,257
1,034,187

Amounts owed by group undertakings
775,143
600,800

Other debtors
140
1,592

Prepayments and accrued income
173,899
157,631

Tax recoverable
13,333
13,333

1,750,772
1,807,543



7.


Creditors: Amounts falling due within one year

2025
2024
£
£

Trade creditors
154,371
256,292

Amounts owed to group undertakings
202,273
220,009

Corporation tax
-
14,813

Other taxation and social security
130,447
160,574

Obligations under finance lease and hire purchase contracts
-
(9,464)

Other creditors
62,255
42,867

Accruals and deferred income
126,729
113,837

676,075
798,928



8.


Commitments under operating leases

At 31 December 2025 the Company had future minimum lease payments due under non-cancellable operating leases for each of the following periods:

2025
2024
£
£


Not later than 1 year
112,672
238,600

Later than 1 year and not later than 5 years
-
112,672

112,672
351,272


9.


Transactions with directors

At the year end, included within creditors due under one year were amounts due to a director from the company amounting to £Nil (2024 - £25,422). 

 
Page 8