Turnover / Revenue Recognition Policy
Turnover represents the amounts receivable for goods sold and services provided in the ordinary course of business, net of trade discounts, rebates, returns and applicable sales taxes/VAT.
The Company’s principal activities comprise the collection, recovery, repair and refurbishment of pallets, the sale of new and refurbished pallets, and the provision of packaging, distribution and related logistics services.
Sale of pallets
Revenue from the sale of new, recovered or refurbished pallets is recognised when control of the goods has transferred to the customer. This will normally occur when the pallets are delivered to the customer or collected by the customer, depending on the agreed terms of sale, and the Company has fulfilled its performance obligations.
Pallet collection and recovery services
Where customers are charged for the collection, recovery, sorting or handling of pallets, revenue is recognised when the relevant service has been performed. Where collection and associated processing form part of a single contractual service, revenue is recognised as the service is completed in accordance with the contractual arrangements.
Packaging services
Revenue from packaging services is recognised as the services are provided. Where packaging materials are supplied as part of the service, revenue is recognised in accordance with the substance of the arrangement and when the relevant goods or services have been transferred to the customer.
Distribution and logistics services
Revenue from distribution, delivery and other logistics services is recognised when the relevant service has been performed. Where services are provided over a period of time, revenue is recognised over that period by reference to the extent of services performed.
Combined goods and services
Where a customer contract includes more than one element, such as the supply of pallets together with packaging, collection or distribution services, the Company considers whether the elements represent separate performance obligations. Where appropriate, the transaction price is allocated between the respective goods and services and revenue is recognised when each obligation is satisfied.
Turnover excludes VAT and other sales-related taxes and is stated after deductions for trade discounts, rebates, credits and returns.