Company registration number 04693569 (England and Wales)
Charity registration number 1097796 (England and Wales)
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
ANNUAL REPORT AND UNAUDITED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2026
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees
Siobhan Brunwin
Madeleine Forster
Alina Marshall Ahern
Christopher Nicholas
Adam Thapar
Senior management
Hannah Morgan-Gray
Chief Executive Officer
Country of incorporation
United Kingdom
04693569
(England and Wales)
Charity registration
England and Wales
1097796
Principal address
2 Walsworth Road
Hitchin
Hertfordshire
SG4 9SP
Registered office
2 Walsworth Road
Hitchin
Hertfordshire
SG4 9SP
Independent examiner
Gary Howard FCA
Howard Wilson Chartered Accountants
36 Crown Rise
Watford
Hertfordshire
WD25 0NE
Bankers
HSBC plc
Town Centre
Danestrete
Stevenage
Hertfordshire
SG1 1BY
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
CONTENTS
Page
Statements from the Trustees and Chief Executive
1 - 4
Trustees' report
5 - 10
Statement of trustees' responsibilities
11
Independent examiner's report
12
Statement of financial activities
13
Balance sheet
14
Statement of cash flows
15
Notes to the financial statements
16 - 27
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
STATEMENT FROM OUR TRUSTEES AND CHIEF EXECUTIVE
FOR THE YEAR ENDED 31 MARCH 2026
- 1 -
Statement from our Trustees

As a Board of Trustees, we continue to be inspired by the resilience, commitment and creativity shown across our voluntary, community, faith and social enterprise (VCFSE) sector.

 

It has undoubtedly been another challenging year. Organisations have had to navigate reducing funding opportunities, rising operating costs, increasing employer costs, and ongoing challenges in recruiting and retaining volunteers. At the same time, demand for support continues to grow, with many organisations supporting more people than ever before, often with fewer resources.

 

One of the defining strengths of our sector is its ability to respond positively to adversity. Innovation, collaboration and adaptability are deeply embedded within our organisations, enabling them to deliver remarkable outcomes despite significant pressures. However, whilst our sector has consistently demonstrated its ability to do more with less, we must not allow this resilience to become an expectation that masks the real challenges facing charities and community organisations. Sustainable investment in the sector is essential if we are to continue meeting the needs of our communities.

 

This is where organisations such as North Herts & Stevenage CVS play such a vital role. Beyond delivering services, the organisation provides leadership, advocacy and practical support that strengthens the wider sector. By representing local organisations with commissioners and funders, championing volunteering, facilitating collaboration, and promoting the impact of community organisations, NH&SCVS helps create the conditions in which the sector can thrive.

 

Our Chief Executive, Hannah Morgan-Gray, highlights many of the organisation's achievements throughout this report. As Trustees, we would particularly like to recognise two initiatives that demonstrate the organisation's continuing commitment to strengthening volunteering - the foundation upon which so much of our sector depends.

 

GoVolHerts continues to be one of our flagship programmes. The platform not only connects thousands of prospective volunteers with opportunities across Hertfordshire but also provides valuable support for volunteer managers through networking, shared learning and the exchange of good practice. By making volunteering more accessible and reducing the burden on organisations, GoVolHerts strengthens the capacity of the entire voluntary sector.

 

We are also delighted that NH&SCVS successfully led a partnership to with the Integrated Care Board to deliver the new Volunteering for Health programme across Hertfordshire and West Essex. Building on the increased public interest in volunteering that emerged during the pandemic, this ambitious three-year programme will help create more accessible and coordinated volunteering opportunities that directly support patients, health services and local communities. It represents an important example of how the voluntary sector and the NHS can work together to improve health and wellbeing.

 

The sector is also operating against a backdrop of significant structural change locally. With LGR now confirmed for Hertfordshire with four unitary councils replacing the existing district and county councils by April 2028, meaning the coming years will reshape how our existing relationships with partners are organised. NH&SCVS's role as an established, trusted partner will matter more than ever for navigating this transition.

 

Looking ahead, we know the challenges facing our sector are unlikely to diminish. However, we also know that the relationships, expertise and community knowledge held within our local organisations remain one of our greatest strengths. As Trustees, we remain committed to ensuring NH&SCVS continues to provide the leadership, support and advocacy needed to help the sector flourish.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
STATEMENT FROM OUR TRUSTEES AND CHIEF EXECUTIVE (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 2 -

Finally, on behalf of the Board of Trustees, we would like to express our sincere thanks to Hannah Morgan-Gray and the entire NH&SCVS team for their professionalism, dedication and unwavering commitment - often delivered with limited time and resources, we are aware, and really proud of what you have accomplished. We also extend our gratitude to our volunteers, members, partners, funders and everyone who contributes their time, expertise and support. Together, we continue to make a meaningful difference to the lives of people and communities across North Hertfordshire and Stevenage.

Adam Thapar & Christopher Nicholas
Trustees
Date: 10 September 2026
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
STATEMENT FROM OUR TRUSTEES AND CHIEF EXECUTIVE (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 3 -
Statement from our Chief Executive

2025/26 has been another successful and significant year for North Herts & Stevenage CVS. Against a backdrop of continued financial pressures across the voluntary, community, faith and social enterprise (VCFSE) sector, changes within our statutory partners and uncertainty around local government reform, we have continued to grow our reach, strengthen partnerships and champion the contribution of our sector.

 

At the heart of everything we do remains our purpose: connecting, supporting and enabling communities across North Hertfordshire and Stevenage, while ensuring that the VCFSE sector has a strong voice and is recognised as an essential partner in creating healthier, stronger and more connected communities.

 

Supporting Our Communities

 

We have continued to connect and support local organisations through our 1:1 support, CEO Networks, Volunteer Managers Forums, members' events, training, roadshows and community events. Our first Stevenage Charity and Volunteer Fair was an important opportunity to increase our visibility in Stevenage and connect residents directly with local charities and volunteering opportunities. We have also managed to save 3 vital VCFSE organisations from closure.

 

Demand for our services has remained strong. Our Reach Out service achieved record referral levels during the year, demonstrating both increasing community need and the trust placed in the service.

 

This work has also informed our plans for a 2026 Year of Volunteering, through which we want to re-energise volunteering locally, address barriers to participation and encourage businesses, statutory partners and communities to think differently about how people can give their time and skills.

 

Developing Our Impact

Our Breakaway Playscheme demonstrated the resilience and commitment of our team this year. Following challenges early in the year, we worked closely with families, Hertfordshire County Council and partners to strengthen the service and successfully relocate to Greenside School. It was therefore particularly special to see the Breakaway team recognised by winning Early Years Team of the Year at the Families First Awards 2025. This was wonderful recognition of their professionalism, determination and dedication to the children and families they support.

 

Our role within Hertfordshire's wider health and wellbeing system has also continued to grow. Age Friendly Hertfordshire secured funding for a third year, enabling us and our partners to continue work to make Hertfordshire a better place in which to grow older.

 

We also secured funding to deliver Living Well training across Hertfordshire, supporting people to make achievable lifestyle changes that can improve health and wellbeing. This represents an exciting development in our contribution to prevention and tackling health inequalities.

 

Another major achievement was the development and launch of the Hertfordshire VCFSE Social Value Calculator, created in collaboration with the University of Hertfordshire and partners. The calculator helps voluntary and community organisations demonstrate the wider social value they create. It received an overwhelmingly positive response following its launch at the Hertfordshire County Council VCFSE Conference, with more than 300 organisations registering to use it within the first weeks. We are continuing to support the development of this tool by working with the University and an improved version 2.0 will soon be launching.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
STATEMENT FROM OUR TRUSTEES AND CHIEF EXECUTIVE (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 4 -

A Strong and Sustainable Organisation

Alongside our external work, we have continued to invest in our own people, culture and governance.

 

Our annual staff survey produced exceptionally positive results, with the overall experience of working at NH&SCVS rated 4.71 out of 5 and line management support 4.82 out of 5. Most importantly, the feedback demonstrated that our staff feel valued, supported and connected to our mission. We have reviewed our staff handbook and employment policies, invested in staff development and used our staff away day to explore the culture and behaviours we want to protect as we grow.

 

We also successfully completed an in-person Disclosure and Barring Service compliance inspection and were assessed as fully compliant in all areas, with no recommendations for improvement. Financial sustainability remains a key priority. We have continued to secure new investment and diversify our income while ensuring our ambitions remain grounded in responsible financial management and good governance.

 

Looking Forward

The environment in which we and our members operate continues to change. Financial pressures, growing community needs, health system changes and local government reform will undoubtedly bring challenges, but they will also create opportunities for our sector.

 

Our role will continue to evolve from not only supporting individual organisations but also convening, connecting and championing our sector, ensuring that the knowledge, expertise and community connections of VCFSE organisations are recognised and valued.

 

Thank You

None of what we have achieved this year would be possible without our people.

 

My heartfelt thanks go to our incredible staff team, whose energy, creativity, compassion and commitment never cease to inspire me. I am immensely proud of what we have achieved together and of the supportive and positive culture we continue to build.

 

I would also like to thank our wonderful volunteers, who give their time, skills and enthusiasm so generously. Volunteers are at the heart of our organisation and the wider sector we support, and their contribution to our communities is immeasurable.

 

Thank you also to our Board of Trustees for their continued support, challenge and guidance; to our members and partners for their collaboration; and to all our funders and commissioners for their continued confidence and investment in our work. Your support enables us to make a difference to organisations, communities and individuals across Hertfordshire.

 

As I reflect on 2025/26, I am incredibly proud not only of what we have achieved, but of how we have achieved it; collaboratively, compassionately and with an unwavering commitment to our communities.

 

We enter the new financial year as a strong, ambitious and resilient organisation, excited about what we can achieve together.

Hannah Morgan-Grey
Chief Executive
Date: 10 September 2026
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT)
FOR THE YEAR ENDED 31 MARCH 2026
- 5 -

The trustees present their annual report and financial statements for the year ended 31 March 2026.

The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the financial statements and comply with the charity's Memorandum and Articles of Association, the Companies Act 2006 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)".

Objectives and activities

The charity is established to:

 

Our Vision and Purpose
Mission
To enable the VCFSE sector, local people and our communities to thrive and reach their potential and make life easier for people to connect.
Vision
Is for connected, resilient and compassionate communities where people work together to improve lives.
Values:
We are CARING, CREATIVE, RESPONSIVE, TRUSTED
Our Public Benefit
North Hertfordshire Centre for Voluntary Service Limited (NH&SCVS) is committed to the promotion of equal opportunities and actively works to eliminate all forms of discrimination.
In shaping our objectives for the year and planning our activities, the trustees have considered the Charity
Commission's guidance on public benefit, including the guidance on public benefit and fee charging. We rely on grants and the income from fees and charges to cover our operating costs. In setting the level of fees, charges and concessions, the trustees consider access to our facilities by those on low incomes.
NH&SCVS's public benefit is delivered through providing information, support, services, and advice to the voluntary and community sector in North Herts and Stevenage as well as by providing direct services to local people through our projects.
What we deliver

NH&SCVS Member Services

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 6 -
What we deliver (continued)
To carry out these core functions, NH&SCVS also manage local projects as appropriate:
Community Transport
Breakaway Respite Playschemes
GoVolHerts
Reach Out Hertfordshire
Staying Connected
Practical Partners
Age-Friendly Hertfordshire (Age Friendly: Live Better)
Volunteering for Health
Living Well
Achievements and Impact
Supporting Our Members to Thrive

We continue to champion and support voluntary and community organisations across North Herts and Stevenage, delivering tailored advice and practical help where it matters most. Over the past year, our team has focused on:

 

Connecting Through Communications

We’re keeping our members informed, inspired, and connected through a wide range of channels:

 

Raising the Voice of the Sector

Our weekly column in The Comet newspaper is still a powerful platform, shining a spotlight on the amazing work of local charities and key sector issues. We’ve featured:

 

 

Through social media, print, and online channels, we’ve helped local groups reach new audiences, share their impact, and attract new supporters.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 7 -
Stronger Together: Partnerships and Influence

Our active involvement in local and regional partnerships ensures the voice of the VCFSE sector is heard in key decision-making spaces:

 

Our CEO, is leading from the front:

 

Skills, Learning, and Events

We’ve delivered a vibrant training and events programme to upskill the sector and bring people together:

 

 

Flagship events including:

 

Strategic report

The description under the headings "Achievements and performance" and "Financial review" meet the company law requirements for the trustees to present a strategic report.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 8 -
Financial review

For the 2025/26 financial year, the charity had income of £985,202 (2025: £915,714). The reserves policy which is set by the trustees is set to provide three months running and closure costs. Currently these costs are set at £470,523.

 

Grants for core activities amounted to £22,514 (2025: £22,072) from North Hertfordshire District Council. Income from other unrestricted sources was £79,065 (2024: £101,538). A deficit on unrestricted funds before transfers of £40,542 (2025: deficit £11,329) resulted for the year.

The Board recognises the ongoing pressure to enhance our services while supporting the development of the local voluntary sector. To address this, we have continued to allocate designated funds for capacity building, which will help strengthen the infrastructure of our membership support.

 

Given the challenging environment, with more individuals relying on voluntary and community organisations for support, the demand for the services we provide will continue to grow. Therefore, it is crucial for us to maintain strict budget control and explore new funding opportunities to ensure we can sustain and expand our support for local groups.

Reserves policy

Deciding the level of reserves that a charity needs to hold is an important part of financial management and forward financial planning. Failure to do this may result in reserves levels which are either:

 

 

NH&SCVS Trustees, on a regular basis, review the total amount and designation of reserves to ensure they are at a level that enables NH&SCVS to manage financial risk and income volatility over the medium to long term. The level of reserves should enable NH&SCVS to maintain an optimal level of service, whilst meeting its financial commitments as and when they fall due.

 

Reserves represent the total unrestricted funds at a point in time. As of 31st March 2026, NH&SCVS held £569,552 of unrestricted funds. The trustees have agreed that it is prudent to set aside reserves for three months’ running costs and closure costs. As stated earlier, this equates to £470,523.

 

A further £70,000 has been designated to support infrastructure development and long-term sustainability as we prepare for Local Government Reform.

 

We continue to actively seek additional sources of income to continue improving our services and better serve the local community.

Risk management

The trustees review their assessment of the risks to which the charity is exposed annually. The trustees have recognised as a prime risk, the lack of long-term financial stability and seeks to address this risk by delivering projects and diversifying income streams in partnership with other like-minded organisations. Risks are assessed and highlighted to the board by the CEO at each board meeting and Finance and Risk Committee meeting.

The trustees have assessed the major risks to which the charity is exposed, and are satisfied that systems are in place to mitigate exposure to the major risks.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 9 -
Plans for the future
Structure, governance and management

NH&SCVS is a company limited by guarantee, incorporated on 11 March 2003 and registered as a charity on 3 June 2003. The company was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed by its Articles of Association. NH&SCVS changed its name from Council to Centre in November 2008. NH&SCVS revised its Memorandum and Articles of Association in October 2014 to update its objects and to cover the borough of Stevenage following approval from the membership in September 2014 at the Annual General Meeting. NH&SCVS also revised its Articles of Association in September 2025 to reflect best practice in charity governance, simplify operations, and embrace digital flexibility. These changes align with the Charity Governance Code and modern expectations for transparency and efficiency.

The trustees, who are also the directors for the purpose of company law, and who served since the start of the year are:

Ms A Arthurs (Co-Chair until resigned 20 May 2026)
Ms R Waters (Co-Chair until resigned 20 May 2026)
Mrs S M Brunwin
Ms F O Fashesin-Souza Akala (resigned 21 May 2025)
Ms M Forster
Ms A Marshall Ahern (appointed 18 September 2025)
Dr P McMeekin (resigned 25 July 2025)
Dr C Nicholas (appointed 01 December 2025)
Mr A Thapar

Recruitment of new trustees is by communication with our member organisations and appointment is by resolution of the board with formal election at the Annual General Meeting (AGM) in September of each year. North Herts and Stevenage CVS member groups are invited to nominate people to serve.

 

Prior to inviting nominations, the board of trustees review their skills to try to attract people with the relevant skills and experience to the committee.

On appointment, each trustee signs and agrees to a code of conduct and confidentiality statement. They are invited to attend an initial welcome meeting and are given a welcome pack which includes the constitution, selected policies and procedures, and other guidance and information about the governance of the charity. Their responsibilities include the overall management of the business of NH&SCVS, regular review of the finances and monitoring of any projects. New trustees also have an induction session with the Chair, Chief Executive, meet other trustees and staff and visit our projects.

 

NH&SCVS is signatory to a Memorandum of Understanding with North Hertfordshire Council, under which NHC is entitled to have two ex officio nominees on the Board of Trustees.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
TRUSTEES' REPORT (INCLUDING DIRECTORS' REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 10 -

The trustees meet a minimum of four times a year. At meetings board members accept reports relevant to the business and performance of the organisation. Other committees and working groups are set up as needed. Three Committees are in place to support the information flow and deep dive into each area of the business 1. FRC – Finance and Risk Committee, 2. PCC – People and Culture Committee, 3 ET Executive Team (Co-Chairs and CEO).

 

Day to day financial transactions are recorded and the financial status of the company reviewed at each trustees meeting.

 

Day to day running of the business is delegated to the Chief Executive Officer.

Compliance With the Charity Governance Code
The aim of the Charity Governance Code is to help charities and their trustees develop high standards of governance. As a sector, we owe it to our beneficiaries, stakeholders, and supporters to demonstrate exemplary leadership and governance. At NH&SCVS we introduced the code as a guide in 2022, looking at areas we can improve our Board of Trustees practice and how it is supported by the leadership Team.
Related Parties
None of the trustees receives remuneration or other benefit from their work with the charity.

None of the trustees has any beneficial interest in the company.

Trustees are invited to declare any relevant conflicts of interest at each board meeting, and formally requested to submit an annual register of interests' form. Board members reported no relevant interests or transactions.
Our Thanks

The trustees' report was approved by the Board of Trustees.

Madeleine Forster
Trustee
Dated: 10 September 2026
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
STATEMENT OF TRUSTEES' RESPONSIBILITIES  
FOR THE YEAR ENDED 31 MARCH 2026
- 11 -

The trustees, who are also the directors of North Hertfordshire Centre for Voluntary Service Limited for the purpose of company law, are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year.

In preparing these financial statements, the trustees are required to:

- select suitable accounting policies and then apply them consistently;

- observe the methods and principles in the Charities SORP;

- make judgements and estimates that are reasonable and prudent; and

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation.

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
INDEPENDENT EXAMINER'S REPORT
TO THE TRUSTEES OF NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
- 12 -

I report to the trustees on my examination of the financial statements of North Hertfordshire Centre for Voluntary Service Limited (the charity) for the year ended 31 March 2026.

Responsibilities and basis of report

As the trustees of the charity (and also its directors for the purposes of company law), you are responsible for the preparation of the financial statements in accordance with the requirements of the Companies Act 2006.

Having satisfied myself that the financial statements of the charity are not required to be audited under Part 16 of the Companies Act 2006 and are eligible for independent examination, I report in respect of my examination of the charity’s financial statements carried out under section 145 of the Charities Act 2011. In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the Charities Act 2011.

Independent examiner's statement

Since the charity’s gross income exceeded £250,000, the independent examiner must be a member of a body listed in section 145 of the Charities Act 2011. I confirm that I am qualified to undertake the examination because I am a member of The Institute of Chartered Accountants in England and Wales, which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

1

accounting records were not kept in respect of the charity as required by section 386 of the Companies Act 2006.

2

the financial statements do not accord with those records; or

3

the financial statements do not comply with the accounting requirements of section 396 of the Companies Act 2006 other than any requirement that the financial statements give a true and fair view, which is not a matter considered as part of an independent examination; or

4

the financial statements have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their financial statements in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached.

Gary Howard FCA
Howard Wilson Chartered Accountants
36 Crown Rise
Watford
Hertfordshire
WD25 0NE
24 September 2026
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
STATEMENT OF FINANCIAL ACTIVITIES
(INCLUDING INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2026
- 13 -
Unrestricted
Restricted
Total
Unrestricted
Restricted
Total
funds
funds
funds
funds
2026
2026
2026
2025
2025
2025
Notes
£
£
£
£
£
£
Income and endowments from:
Donations and legacies
3
22,613
3,638
26,251
22,072
7,182
29,254
Charitable activities
4
48,860
843,390
892,250
65,740
744,890
810,630
Investments
5
6,862
-
6,862
5,007
-
5,007
Other income
6
23,244
36,595
59,839
37,511
33,312
70,823
Total income
101,579
883,623
985,202
130,330
785,384
915,714
Expenditure on:
Charitable activities
7
142,121
845,732
987,853
141,659
667,017
808,676
Total expenditure
142,121
845,732
987,853
141,659
667,017
808,676
Net income/(expenditure)
(40,542)
37,891
(2,651)
(11,329)
118,367
107,038
Transfers between funds
40,667
(40,667)
-
32,920
(32,920)
-
Net movement in funds
8
125
(2,776)
(2,651)
21,591
85,447
107,038
Reconciliation of funds:
Fund balances at 1 April 2025
569,427
129,640
699,067
547,836
44,193
592,029
Fund balances at 31 March 2026
569,552
126,864
696,416
569,427
129,640
699,067

The statement of financial activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
BALANCE SHEET
AS AT
31 MARCH 2026
31 March 2026
- 14 -
2026
2025
Notes
£
£
£
£
Fixed assets
Intangible assets
11
2,756
4,701
Current assets
Debtors
12
53,491
25,755
Investments
13
100,000
-
Cash at bank and in hand
710,323
708,871
863,814
734,626
Creditors: amounts falling due within one year
14
(170,154)
(40,260)
Net current assets
693,660
694,366
Total assets less current liabilities
696,416
699,067
The funds of the charity
Restricted income funds
17
126,864
129,640
Unrestricted funds
18
569,552
569,427
696,416
699,067

The company is entitled to the exemption from the audit requirement contained in section 477 of the Companies Act 2006, for the year ended 31 March 2026.

The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and the preparation of financial statements.

The members have not required the company to obtain an audit of its financial statements for the year in question in accordance with section 476.

These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime.

The financial statements were approved by the trustees on 10 September 2026
Madeleine Forster
Trustee
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2026
- 15 -
2026
2025
Notes
£
£
£
£
Cash flows from operating activities
Cash generated from operations
23
94,590
115,308
Investing activities
Purchase of intangible assets
-
(5,836)
Funds placed on short term deposit
(100,000)
-
Investment income received
6,862
5,007
Net cash used in investing activities
(93,138)
(829)
Net cash generated from financing activities
-
-
Net increase in cash and cash equivalents
1,452
114,479
Cash and cash equivalents at beginning of year
708,871
594,392
Cash and cash equivalents at end of year
710,323
708,871
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2026
- 16 -
1
Accounting policies
Charity information

North Hertfordshire Centre for Voluntary Service Limited is a private company limited by guarantee incorporated in England and Wales. The registered office is 2 Walsworth Road, Hitchin, Hertfordshire, SG4 9SP.

1.1
Basis of preparation

The financial statements have been prepared in accordance with the charity's Memorandum and Articles of Association, the Companies Act 2006 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)". The charity is a Public Benefit Entity as defined by FRS 102.

The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention. The principal accounting policies adopted are set out below.

1.2
Going concern

At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

1.3
Charitable funds

Unrestricted funds are available for use at the discretion of the trustees in furtherance of their charitable objectives.

Restricted funds are subject to specific conditions by donors or grantors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements.

1.4
Income
Income is recognised when the charity is legally entitled to it after any performance conditions have been met, the amounts can be measured reliably, and it is probable that income will be received.

Cash donations are recognised on receipt. Other donations are recognised once the charity has been notified of the donation, unless performance conditions require deferral of the amount. Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation.

1.5
Expenditure

Expenditure on operational programmes is recognised in the period in which it is incurred.

 

The majority of costs are directly attributable to specific activities. Certain shared costs are apportioned to activities in furtherance of the objects of the charity. Office, property and applicable core staff costs form the management charge which is apportioned to each activity based upon full time equivalent staff numbers.

1.6
Intangible fixed assets other than goodwill

Intangible assets acquired separately from a business are recognised at cost and are subsequently measured at cost less accumulated amortisation and accumulated impairment losses.

 

Intangible assets acquired on business combinations are recognised separately from goodwill at the acquisition date where it is probable that the expected future economic benefits that are attributable to the asset will flow to the entity and the fair value of the asset can be measured reliably; the intangible asset arises from contractual or other legal rights; and the intangible asset is separable from the entity.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
1
Accounting policies
(Continued)
- 17 -

Amortisation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Software
over 3 years
1.7
Impairment of fixed assets

At each reporting end date, the charity reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any).

1.8
Cash and cash equivalents

Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities.

1.9
Financial instruments

The charity has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments.

 

Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contractual provisions of the instrument.

 

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Basic financial assets

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

Basic financial liabilities

Basic financial liabilities, including creditors are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

 

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

Derecognition of financial liabilities

Financial liabilities are derecognised when the charity’s contractual obligations expire or are discharged or cancelled.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
1
Accounting policies
(Continued)
- 18 -
1.10
Employee benefits

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received.

 

Termination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

1.11
Retirement benefits

The charity operates a defined contributions pension scheme. Contributions are charged in the accounts as they become payable in accordance with the rules of the scheme.

1.12

Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

2
Critical accounting estimates and judgements

In the application of the charity’s accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

 

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

3
Income from donations and legacies
Unrestricted
Restricted
Total
Unrestricted
Restricted
Total
funds
funds
funds
funds
2026
2026
2026
2025
2025
2025
£
£
£
£
£
£
Donations and gifts
99
3,638
3,737
-
7,182
7,182
Grants
22,514
-
22,514
22,072
-
22,072
22,613
3,638
26,251
22,072
7,182
29,254
Grants
North Hertfordshire District Council
22,514
-
22,514
22,072
-
22,072
22,514
-
22,514
22,072
-
22,072
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 19 -
4
Promotion of charitable activities
2026
2025
£
£

Grants received

892,250
810,630
Analysis by fund
Unrestricted funds
48,860
65,740
Restricted funds
843,390
744,890
892,250
810,630
Grants received
Hertfordshire County Council
622,780
632,860
North Hertfordshire District Council
19,387
30,622
CW+
158,867
66,056
Stevenage Borough Council
(2,000)
2,500
Communities 1st
47,860
48,740
Community Action Dacorum
6,564
6,012
Age UK
29,560
20,340
Cheshire Community Foundation
3,617
-
Other grants
5,615
3,500
892,250
810,630
5
Income from investments
Unrestricted
Unrestricted
funds
funds
2026
2025
£
£
Interest receivable
6,862
5,007
6
Other income
Unrestricted
Restricted
Total
Unrestricted
Restricted
Total
funds
funds
funds
funds
2026
2026
2026
2025
2025
2025
£
£
£
£
£
£
Other income
15,367
23,722
39,089
14,775
21,047
35,822
Fees for work for others
5,842
-
5,842
20,712
-
20,712
Affiliation fees
2,035
12,873
14,908
2,024
12,265
14,289
23,244
36,595
59,839
37,511
33,312
70,823
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 20 -
7
Promotion of charitable activities
2026
2025
£
£
Staff costs
743,429
654,532
Depreciation and impairment
1,945
1,135

Other staff costs

13,410
14,594

Project costs

118,994
34,181

Equipment & toys

7,435
5,868

Premises costs

13,216
12,839

Insurance

5,278
5,124

Repairs & maintenance

10,449
4,675

Office costs

8,461
9,309

Computer costs

24,696
25,227

Travel and subsistence

15,957
11,543

General expenses    

9,370
9,893

Legal & professional

12,860
17,263

Governance costs

1,920
1,800

Finance costs

433
693
987,853
808,676
Analysis by fund
Unrestricted funds
142,121
141,659
Restricted funds
845,732
667,017
987,853
808,676
8
Net movement in funds
2026
2025
£
£
The net movement in funds is stated after charging/(crediting):
Fees payable for the independent examination of the charity's financial statements
1,920
1,800
Amortisation of intangible assets
1,945
1,135
9
Trustees

None of the trustees received any remuneration or were reimbursed any expenses during the year.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 21 -
10
Employees

The average monthly number of employees during the year was:

2026
2025
Number
Number
Executive & Deputy Officer:Advice & Administration
1
1
Project Staff
16
14
Administration and Support
6
6
Total
23
21
Employment costs
2026
2025
£
£
Wages and salaries
670,953
603,182
Social security costs
61,696
41,531
Other pension costs
10,780
9,819
743,429
654,532

Redundancy and termination payments totalling £7,000 were made in the reporting period.

In addition to the above there were 55 (2025: 42) members of staff that were employed by the Playscheme on a casual basis with varying hours that do not readily convert to a full time equivalent.

The number of employees whose annual remuneration was more than £60,000 is as follows:
2026
2025
Number
Number
£60,001 - £70,000
1
1

Contributions totalling £1,321 (2025: £1,321) were made to defined contribution pension schemes on behalf of employees whose emoluments exceed £60,000.

Remuneration of key management personnel

The remuneration of key management personnel was as follows:

2026
2025
£
£
Aggregate compensation
74,322
71,510
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 22 -
11
Intangible fixed assets
Software
£
Cost
At 1 April 2025 and 31 March 2026
5,836
Amortisation and impairment
At 1 April 2025
1,135
Amortisation charged for the year
1,945
At 31 March 2026
3,080
Carrying amount
At 31 March 2026
2,756
At 31 March 2025
4,701
12
Debtors
2026
2025
Amounts falling due within one year:
£
£
Trade debtors
29,417
18,239
Other debtors
2,580
2,165
Prepayments and accrued income
21,494
5,351
53,491
25,755
13
Current asset investments
2026
2025
£
£
Short term deposits
100,000
-
14
Creditors: amounts falling due within one year
2026
2025
Notes
£
£
Other taxation and social security
15,565
10,959
Deferred income
15
108,077
19,826
Trade creditors
15,005
1,752
Other creditors
3,616
2,280
Accruals
27,891
5,443
170,154
40,260
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 23 -
15
Deferred income
2026
2025
£
£
Other deferred income
108,077
19,826

Deferred income is included in the financial statements as follows:

2026
2025
£
£
Deferred income is included within:
Current liabilities
108,077
19,826
2026
2025
£
£
Movements in the year:
Deferred income at 1 April 2025
19,826
14,361
Released from previous periods
(19,826)
(14,361)
Resources deferred in the year
108,077
19,826
Deferred income at 31 March 2026
108,077
19,826
16
Retirement benefit schemes
2026
2025
Defined contribution schemes
£
£
Charge to profit or loss in respect of defined contribution schemes
10,780
9,819

The charity operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the charity in an independently administered fund.

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 24 -
17
Restricted funds

The restricted funds of the charity comprise the unexpended balances of donations and grants held on trust subject to specific conditions by donors as to how they may be used.

At 1 April 2025
Incoming resources
Resources expended
Transfers
At 31 March 2026
£
£
£
£
£
Breakaway Playschemes
20,000
199,261
(203,784)
(5,477)
10,000
Transport Scheme
11,021
75,477
(78,913)
-
7,585
Reach Out Projects
10,000
231,958
(204,242)
(27,716)
10,000
Staying Connected
15,712
29,382
(30,550)
-
14,544
GoVolHerts Volunteering
10,000
142,944
(137,240)
(5,704)
10,000
Practical Partners
2,585
12,099
(12,914)
(1,770)
-
Age Friendly Herts
1,107
30,018
(28,061)
-
3,064
Volunteering for Health
59,215
158,867
(146,411)
-
71,671
Living Well
-
3,617
(3,617)
-
-
129,640
883,623
(845,732)
(40,667)
126,864
Previous year:
At 1 April 2024
Incoming resources
Resources expended
Transfers
At 31 March 2025
£
£
£
£
£
Breakaway Playschemes
10,000
207,670
(181,970)
(15,700)
20,000
Transport Scheme
10,000
77,753
(76,732)
-
11,021
Reach Out Projects
10,000
221,322
(209,755)
(11,567)
10,000
Staying Connected
2,851
28,310
(15,449)
-
15,712
GoVolHerts Volunteering
10,000
134,789
(129,136)
(5,653)
10,000
Practical Partners
1,342
28,370
(27,127)
-
2,585
Age Friendly Herts
-
21,114
(20,007)
-
1,107
Volunteering for Health
-
66,056
(6,841)
-
59,215
44,193
785,384
(667,017)
(32,920)
129,640
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
17
Restricted funds
(Continued)
- 25 -

Breakaway Playschemes funding is restricted to the funding of playschemes during holiday periods and for Saturday clubs, which are run for children and young people with disabilities aged 5-19 within the North Herts and Stevenage area.

 

The Transport Scheme is funding towards the cost of the Community Transport Manager and co-ordinator, who schedule a team of friendly volunteer drivers to assist less able residents reach their health appointments.

 

Reach Out is a project that provides companionship and practical support to older people who are medically vulnerable and at risk of hospital admission, or have recently been discharged from hospital. Reach Out assists people by linking them up with a volunteer in their neighbourhood who can offer support to them in their own home – helping them to adjust to and recover from illness, whilst also reducing social isolation and loneliness.

 

The Staying Connected project provides one-to-one support, community drop-ins and group workshops, along with refurbished and new laptops, tablets and phones to support residents overcome barriers to digital inclusion and become more confident and independent online.

GoVolHerts is funding from Hertfordshire County Council for GoVolHerts Volunteering which aims to raise the profile of volunteering, encourage citizens to volunteer in their local communities and increase volunteer engagement across Hertfordshire using new media.

 

Practical Partners is a 2 year project to improve outcomes for care leavers aged 16 - 30 who are struggling with the challenges of becoming independent. The project was funded by the National Lottery in partnership with Hertfordshire County Council and ended in August 2025.

 

Age Friendly Herts is funding from Age UK for an initiative to turn Hertfordshire into an Age Friendly Community with the aim of making Hertfordshire the only 2-tier authority currently with accreditation.

 

Volunteering for Health is funding from CW+ for the Valuing Volunteer Partnership Programme in Hertfordshire and Essex. The income and expenditure in this period relates to the development phase of the programme.

 

Living Well is funding from Cheshire Community Foundation for a two year lifestyle medicine programme helping residents build healthier habits and improve their wellbeing.

18
Unrestricted funds

The unrestricted funds of the charity comprise the unexpended balances of donations and grants which are not subject to specific conditions by donors and grantors as to how they may be used. These include designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes.

At 1 April 2025
Incoming resources
Resources expended
Transfers
At 31 March 2026
£
£
£
£
£
Reserves Fund
477,000
-
-
(6,477)
470,523
Development Fund
70,000
-
-
-
70,000
General funds
22,427
101,579
(142,121)
47,144
29,029
569,427
101,579
(142,121)
40,667
569,552
NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
18
Unrestricted funds
(Continued)
- 26 -
Previous year:
At 1 April 2024
Incoming resources
Resources expended
Transfers
At 31 March 2025
£
£
£
£
£
Reserves Fund
428,000
-
-
49,000
477,000
Development Fund
100,000
-
-
(30,000)
70,000
General funds
19,836
130,330
(141,659)
13,920
22,427
547,836
130,330
(141,659)
32,920
569,427

The reserves fund is funds set aside to cover three months running costs plus closure costs in the event that the Charity had to cease activities.

 

The development fund is funding set aside to support infrastructure development and long-term sustainability.

19
Analysis of net assets between funds
Unrestricted
Restricted
Total
funds
funds
2026
2026
2026
£
£
£
At 31 March 2026:
Intangible fixed assets
2,756
-
2,756
Current assets/(liabilities)
566,796
126,864
693,660
569,552
126,864
696,416
Unrestricted
Restricted
Total
funds
funds
2025
2025
2025
£
£
£
At 31 March 2025:
Intangible fixed assets
4,701
-
4,701
Current assets/(liabilities)
564,726
129,640
694,366
569,427
129,640
699,067
20
Operating lease commitments
Lessee

The charity has a 30 year lease on Holywell Community Centre which ends on 23 August 2040. The charity has liability for a service charge comprising of reasonable costs, expenses and outgoings incurred by Watford Borough Council, who are the landlords. The charity can end the lease at any time by serving a break notice.

21
Related party transactions

There were no disclosable related party transactions during the year (2025 - none).

NORTH HERTFORDSHIRE CENTRE FOR VOLUNTARY SERVICE LIMITED
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 27 -
22
Analysis of changes in net funds

The charity had no material debt during the year.

23
Cash generated from operations
2026
2025
£
£
(Deficit)/surpus for the year
(2,651)
107,038
Adjustments for:
Investment income recognised in statement of financial activities
(6,862)
(5,007)
Depreciation and impairment of tangible fixed assets
1,945
1,135
Movements in working capital:
(Increase)/decrease in debtors
(27,736)
5,920
Increase in creditors
41,643
758
Increase in deferred income
88,251
5,465
Cash generated from operations
94,590
115,309
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