Company registration number 13281620 (England and Wales)
NAPO LIMITED
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
NAPO LIMITED
COMPANY INFORMATION
Directors
Mr P Azoulay
Mr JP M Doumeng
Mr GW Thomas
Mercia Fund Management (Nominees) Limited
(Appointed 16 October 2025)
Mr TJ Smyth
(Appointed 2 March 2026)
Secretary
OHS Secretaries Limited
Company number
13281620
Registered office
2 Jubilee Place
London
UK
SW3 3TQ
Auditor
Bright Grahame Murray
Emperor's Gate
114a Cromwell Road
Kensington
London
SW7 4AG
NAPO LIMITED
CONTENTS
Page
Strategic report
1 - 2
Directors' report
3 - 4
Independent auditor's report
5 - 7
Statement of comprehensive income
8
Balance sheet
9
Statement of changes in equity
10
Statement of cash flows
11
Notes to the financial statements
12 - 27
NAPO LIMITED
STRATEGIC REPORT
FOR THE YEAR ENDED 31 DECEMBER 2025
- 1 -

The directors present the strategic report for the year ended 31 December 2025.

Business review

The company is a managing general agent writing pet insurance in the United Kingdom. Commission is earned on placement of a policy and is subsequently adjusted under a sliding scale arrangement with the company's capacity provider, under which the commission ultimately retained varies with the claims experience of each underwriting year. Because claims on an underwriting year continue to develop after that year has closed, the commission recognised in any period includes the directors' estimate of the ultimate outcome, and that estimate is revised as claims experience emerges.

Revenue increased by 3% to £4,966,508 (2024: £4,804,127). 2024 revenue included commission of £822,525 subsequently clawed back in respect of the 2024 underwriting year, as set out in note 16; excluding that amount, revenue growth in 2025 was 25%. The directors' priority during the year was the quality and pricing of the book.

The operating loss for the year was £6,477,238 (2024: £6,708,991). This includes a charge of £822,525 arising from the revision of the estimated ultimate claims experience on the 2024 underwriting year following claims development observed during 2025, as set out in note 16. Before that charge the operating loss reduced by 16% to £5,654,713 and EBITDA improved by 19%.

Principal risks and uncertainties

Market Environment
The company operates in a competitive market and therefore can be exposed to some of the risks relating to market pricing and the wider external economic environment

Cash flow risk
The directors maintain a cash management strategy which includes proactive monitoring of the cash position, scenario-based forecasting and control over the timing of discretionary expenditure, and they keep the company's funding requirements under regular review. Bank balances are controlled to ensure that sufficient funds are available to meet the company's business needs.

Regulatory

The company is directly authorised and regulated by the Financial Conduct Authority. Changes in regulation, or in the regulator's expectations of firms, including in relation to product value and customer outcomes, could affect the company's pricing, its distribution arrangements or its cost base.

Future developments

The directors intend to continue to prioritise the quality and profitability of the portfolio, while continuing to invest in the company's technology platform and in the automation of policy administration and claims handling. The directors expect the company to continue with its current operations for the foreseeable future.

Key performance indicators

The company utilises the following financial key performance indicators:

2025
2024
£
£
Revenue
4,966,508
4,804,127
EBITDA
(5,663,463)
(5,973,223)
Historic commission clawback adjustment
822,525
-
EBITDA before historic commission clawback adjustment
(4,840,938)
(5,973,223)

The directors also present EBITDA before the historic commission clawback adjustment, because that adjustment relates to the 2024 underwriting year rather than to the trading of the current year, and the directors consider that its exclusion gives a clearer view of the movement in the underlying operating result.

NAPO LIMITED
STRATEGIC REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
- 2 -
Other performance indicators

The Directors review a wide range of non-financial key performance indicators to monitor performance. Various indicators such as staff engagement levels, staff retention, productivity and research and development activity are reviewed by the directors on a regular basis.

On behalf of the board

Mr JP M Doumeng
Director
28 October 2026
NAPO LIMITED
DIRECTORS' REPORT
FOR THE YEAR ENDED 31 DECEMBER 2025
- 3 -

The directors present their annual report and financial statements for the year ended 31 December 2025.

Principal activities

The principal activity of the company continued to be that of the sale of pet insurance policies.

Results and dividends

The results for the year are set out on page 8.

No ordinary dividends were paid. The directors do not recommend payment of a final dividend.

No preference dividends were paid.

Directors

The directors who held office during the year and up to the date of signature of the financial statements were as follows:

Mr P Azoulay
Mr JP M Doumeng
Mr GW Thomas
Mr MC Kleibergen
(Appointed 25 February 2025 and resigned 16 October 2025)
Mercia Fund Management (Nominees) Limited
(Appointed 16 October 2025)
Mr TJ Smyth
(Appointed 2 March 2026)
Auditor

Bright Grahame Murray were appointed as auditor to the company and in accordance with section 485 of the Companies Act 2006, a resolution proposing that they be re-appointed will be put at a General Meeting.

Statement of directors' responsibilities

The directors are responsible for preparing the annual report and the financial statements in accordance with applicable law and regulations.

Company law requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law, the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period.

In preparing these financial statements, the directors are required to:

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Statement of disclosure to auditor

So far as each person who was a director at the date of approving this report is aware, there is no relevant audit information of which the company’s auditor is unaware. Additionally, the directors individually have taken all the necessary steps that they ought to have taken as directors in order to make themselves aware of all relevant audit information and to establish that the company’s auditor is aware of that information.

NAPO LIMITED
DIRECTORS' REPORT (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
- 4 -
On behalf of the board
Mr JP M Doumeng
Director
28 October 2026
NAPO LIMITED
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF NAPO LIMITED
- 5 -
Opinion

We have audited the financial statements of Napo Limited (the 'company') for the year ended 31 December 2025 which comprise the statement of comprehensive income, the balance sheet, the statement of changes in equity, the statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

 

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The directors are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

 

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

NAPO LIMITED
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF NAPO LIMITED (CONTINUED)
- 6 -
Matters on which we are required to report by exception

In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit, we have not identified material misstatements in the strategic report or the directors' report.

 

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of directors

As explained more fully in the directors' responsibilities statement, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the directors are responsible for assessing the company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

Extent to which the audit was considered capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.

Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows:

NAPO LIMITED
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF NAPO LIMITED (CONTINUED)
- 7 -

There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any.

Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the opinions we have formed.

William Meakin (Senior Statutory Auditor)
For and on behalf of Bright Grahame Murray, Statutory Auditor
Chartered Accountants
Emperor's Gate
114a Cromwell Road
Kensington
London
SW7 4AG
29 October 2026
NAPO LIMITED
STATEMENT OF COMPREHENSIVE INCOME
FOR THE YEAR ENDED 31 DECEMBER 2025
- 8 -
2025
2024
Notes
£
£
Turnover
3
4,966,508
4,804,127
Cost of sales
(1,493,862)
(2,152,768)
Gross profit
3,472,646
2,651,359
Administrative expenses
(9,127,359)
(9,360,350)
Historic commission clawback adjustment
16
(822,525)
-
0
Operating loss
6
(6,477,238)
(6,708,991)
Interest receivable and similar income
8
174,202
105,068
Fair value movement on share options
(44,231)
129,501
Loss before taxation
(6,347,267)
(6,474,422)
Tax on loss
9
207,852
-
0
Loss for the financial year
(6,139,415)
(6,474,422)

The profit and loss account has been prepared on the basis that all operations are continuing operations.

NAPO LIMITED
BALANCE SHEET
AS AT 31 DECEMBER 2025
31 December 2025
- 9 -
2025
2024
Notes
£
£
£
£
Fixed assets
Intangible assets
11
846,996
1,614,241
Tangible assets
12
48,805
58,837
895,801
1,673,078
Current assets
Debtors
13
2,514,188
4,082,903
Cash at bank and in hand
14
4,981,789
11,988,779
7,495,977
16,071,682
Creditors: amounts falling due within one year
15
(678,434)
(1,339,010)
Net current assets
6,817,543
14,732,672
Total assets less current liabilities
7,713,344
16,405,750
Provisions for liabilities
Provisions
16
3,776,654
6,373,866
(3,776,654)
(6,373,866)
Net assets
3,936,690
10,031,884
Capital and reserves
Called up share capital
19
2,246
2,256
Share premium account
27,670,168
27,670,168
Other reserves
50,662
6,431
Profit and loss reserves
(23,786,386)
(17,646,971)
Total equity
3,936,690
10,031,884

These financial statements have been prepared in accordance with the provisions relating to medium-sized companies.

The financial statements were approved by the board of directors and authorised for issue on 28 October 2026 and are signed on its behalf by:
Mr JP M Doumeng
Director
Company registration number 13281620 (England and Wales)
NAPO LIMITED
STATEMENT OF CHANGES IN EQUITY
FOR THE YEAR ENDED 31 DECEMBER 2025
- 10 -
Share capital
Share premium account
Other reserves
Profit and loss reserves
Total
Notes
£
£
£
£
£
Balance at 1 January 2024
1,821
17,398,153
135,932
(11,172,549)
6,363,357
Year ended 31 December 2024:
Loss and total comprehensive income
-
-
-
(6,474,422)
(6,474,422)
Issue of share capital
19
444
10,272,015
-
-
10,272,459
Reduction of shares
19
(9)
-
0
-
-
0
(9)
Other movements
-
-
(129,501)
-
(129,501)
Balance at 31 December 2024
2,256
27,670,168
6,431
(17,646,971)
10,031,884
Year ended 31 December 2025:
Loss and total comprehensive income
-
-
-
(6,139,415)
(6,139,415)
Reduction of shares
19
(10)
-
0
-
-
0
(10)
Other movements
-
-
44,231
-
44,231
Balance at 31 December 2025
2,246
27,670,168
50,662
(23,786,386)
3,936,690

The notes on pages 12 to 27 form part of these financial statements.

NAPO LIMITED
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 DECEMBER 2025
- 11 -
2025
2024
Notes
£
£
£
£
Cash flows from operating activities
Cash absorbed by operations
20
(7,352,023)
(5,225,989)
Income taxes refunded
207,852
-
0
Net cash outflow from operating activities
(7,144,171)
(5,225,989)
Investing activities
Purchase of intangible assets
-
0
(1,006,893)
Purchase of tangible fixed assets
(37,011)
(33,539)
Interest received
174,202
105,068
Net cash generated from/(used in) investing activities
137,191
(935,364)
Financing activities
Proceeds from issue of shares
-
10,272,450
Redemption of shares
(10)
-
0
Net cash (used in)/generated from financing activities
(10)
10,272,450
Net (decrease)/increase in cash and cash equivalents
(7,006,990)
4,111,097
Cash and cash equivalents at beginning of year
11,988,779
7,877,682
Cash and cash equivalents at end of year
4,981,789
11,988,779
NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 DECEMBER 2025
- 12 -
1
Accounting policies
Company information

Napo Limited is a private company limited by shares incorporated in England and Wales. The registered office is 2 Jubilee Place, London, UK, SW3 3TQ.

1.1
Accounting convention

These financial statements have been prepared in accordance with FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” (“FRS 102”) and the requirements of the Companies Act 2006.

The financial statements are prepared in sterling, which is the functional currency of the company. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention, modified to include the revaluation of freehold properties and to include investment properties and certain financial instruments at fair value. The principal accounting policies adopted are set out below.

1.2
Going concern

Atruet the time of approving the financial statements, the directors have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. Thus the directors continue to adopt the going concern basis of accounting in preparing the financial statements.

1.3
Turnover

Revenue comprises commissions received from the sale of insurance policies net of IPT and any discounts. Commissions are recognised at the inception of the policy, as the insurance is arranged and placed, and is adjusted for commissions refundable in the event of policy cancellation. Provisions are maintained to meet potential subsequent commission clawbacks for policies that could cancel in the future.

1.4
Research and development expenditure

Research expenditure is written off against profits in the year in which it is incurred. Identifiable development expenditure is capitalised to the extent that the technical, commercial and financial feasibility can be demonstrated.

1.5
Intangible fixed assets other than goodwill

Intangible assets acquired separately from a business are recognised at cost and are subsequently measured at cost less accumulated amortisation and accumulated impairment losses.

 

Intangible assets acquired on business combinations are recognised separately from goodwill at the acquisition date where it is probable that the expected future economic benefits that are attributable to the asset will flow to the entity and the fair value of the asset can be measured reliably; the intangible asset arises from contractual or other legal rights; and the intangible asset is separable from the entity.

Amortisation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Development costs
Straight line basis over 3 years
1.6
Tangible fixed assets

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
1
Accounting policies
(Continued)
- 13 -

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Fixtures and fittings
Straight line basis over 3 years
Computers
Straight line basis over 3 years

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is credited or charged to profit or loss.

1.7
Impairment of fixed assets

At each reporting period end date, the company reviews the carrying amounts of its tangible and intangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if any). Where it is not possible to estimate the recoverable amount of an individual asset, the company estimates the recoverable amount of the cash-generating unit to which the asset belongs.

Recoverable amount is the higher of fair value less costs to sell and value in use. In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset for which the estimates of future cash flows have not been adjusted.

 

If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the carrying amount of the asset (or cash-generating unit) is reduced to its recoverable amount. An impairment loss is recognised immediately in profit or loss, unless the relevant asset is carried at a revalued amount, in which case the impairment loss is treated as a revaluation decrease.

Recognised impairment losses are reversed if, and only if, the reasons for the impairment loss have ceased to apply. Where an impairment loss subsequently reverses, the carrying amount of the asset (or cash-generating unit) is increased to the revised estimate of its recoverable amount, but so that the increased carrying amount does not exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset (or cash-generating unit) in prior years. A reversal of an impairment loss is recognised immediately in profit or loss, unless the relevant asset is carried at a revalued amount, in which case the reversal of the impairment loss is treated as a revaluation increase.

1.8
Cash and cash equivalents

Cash and cash equivalents are basic financial assets and include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities.

1.9
Financial instruments

The company has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments.

 

Financial instruments are recognised in the company's balance sheet when the company becomes party to the contractual provisions of the instrument.

 

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
1
Accounting policies
(Continued)
- 14 -
Basic financial assets

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

Other financial assets

Other financial assets, including investments in equity instruments which are not subsidiaries, associates or joint ventures, are initially measured at fair value, which is normally the transaction price. Such assets are subsequently carried at fair value and the changes in fair value are recognised in profit or loss, except that investments in equity instruments that are not publicly traded and whose fair values cannot be measured reliably are measured at cost less impairment.

Impairment of financial assets

Financial assets, other than those held at fair value through profit and loss, are assessed for indicators of impairment at each reporting end date.

 

Financial assets are impaired where there is objective evidence that, as a result of one or more events that occurred after the initial recognition of the financial asset, the estimated future cash flows have been affected. If an asset is impaired, the impairment loss is the difference between the carrying amount and the present value of the estimated cash flows discounted at the asset’s original effective interest rate. The impairment loss is recognised in profit or loss.

 

If there is a decrease in the impairment loss arising from an event occurring after the impairment was recognised, the impairment is reversed. The reversal is such that the current carrying amount does not exceed what the carrying amount would have been, had the impairment not previously been recognised. The impairment reversal is recognised in profit or loss.

Derecognition of financial assets

Financial assets are derecognised only when the contractual rights to the cash flows from the asset expire or are settled, or when the company transfers the financial asset and substantially all the risks and rewards of ownership to another entity, or if some significant risks and rewards of ownership are retained but control of the asset has transferred to another party that is able to sell the asset in its entirety to an unrelated third party.

Classification of financial liabilities

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the company after deducting all of its liabilities.

Basic financial liabilities

Basic financial liabilities, including creditors, bank loans, loans from fellow group companies and preference shares that are classified as debt, are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

 

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

 

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
1
Accounting policies
(Continued)
- 15 -
Other financial liabilities

Derivatives, including interest rate swaps and forward foreign exchange contracts, are not basic financial instruments. Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently re-measured at their fair value. Changes in the fair value of derivatives are recognised in profit or loss in finance costs or finance income as appropriate, unless hedge accounting is applied and the hedge is a cash flow hedge.

 

Debt instruments that do not meet the conditions in FRS 102 paragraph 11.9 are subsequently measured at fair value through profit or loss. Debt instruments may be designated as being measured at fair value through profit or loss to eliminate or reduce an accounting mismatch or if the instruments are measured and their performance evaluated on a fair value basis in accordance with a documented risk management or investment strategy.

Derecognition of financial liabilities

Financial liabilities are derecognised when the company’s contractual obligations expire or are discharged or cancelled.

1.10
Equity instruments

Equity instruments issued by the company are recorded at the proceeds received, net of transaction costs. Dividends payable on equity instruments are recognised as liabilities once they are no longer at the discretion of the company.

1.11
Taxation

The tax expense represents the sum of the tax currently payable and deferred tax.

Current tax

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the profit and loss account because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible. The company’s liability for current tax is calculated using tax rates that have been enacted or substantively enacted by the reporting end date.

Deferred tax

Deferred tax liabilities are generally recognised for all timing differences and deferred tax assets are recognised to the extent that it is probable that they will be recovered against the reversal of deferred tax liabilities or other future taxable profits. Such assets and liabilities are not recognised if the timing difference arises from goodwill or from the initial recognition of other assets and liabilities in a transaction that affects neither the tax profit nor the accounting profit.

1.12
Provisions

Provisions are recognised when the company has a legal or constructive present obligation as a result of a past event, it is probable that the company will be required to settle that obligation and a reliable estimate can be made of the amount of the obligation.

 

The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the reporting end date, taking into account the risks and uncertainties surrounding the obligation. Where the effect of the time value of money is material, the amount expected to be required to settle the obligation is recognised at present value. When a provision is measured at present value, the unwinding of the discount is recognised as a finance cost in profit or loss in the period in which it arises.

NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
1
Accounting policies
(Continued)
- 16 -
1.13
Employee benefits

The costs of short-term employee benefits are recognised as a liability and an expense, unless those costs are required to be recognised as part of the cost of stock or fixed assets.

 

The cost of any unused holiday entitlement is recognised in the period in which the employee’s services are received.

 

Termination benefits are recognised immediately as an expense when the company is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

1.14
Retirement benefits

Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

1.15
Share-based payments

The Company operates an equity-settled share-based remuneration scheme for its employees.

 

The Company is unable to directly measure the fair value of the employee services remunerated via share option schemes and so has used the Black-Scholes option pricing model to determine the fair value of the instruments awarded.

When the terms and conditions of equity-settled share-based payments at the time they were granted are subsequently modified, the fair value of the share-based payment under the original terms and conditions and under the modified terms and conditions are both determined at the date of the modification. Any excess of the modified fair value over the original fair value is recognised over the remaining vesting period in addition to the grant date fair value of the original share-based payment. The share-based payment expense is not adjusted if the modified fair value is less than the original fair value.

 

Cancellations or settlements (including those resulting from employee redundancies) are treated as an acceleration of vesting and the amount that would have been recognised over the remaining vesting period is recognised immediately. See note 18 for more information on share-based payment transactions.

1.16

Insurance debtors and creditors

The company acts as an agent of insurance companies in broking and administering insurance products and is liable as a principal for premiums due to those underwriters. The company has followed generally accepted accounting practice for insurance brokers by showing debtors, creditors and cash balances relating to insurance business as assets and liabilities of the company itself. Revenue is recognised on such agency arrangements as set out in the turnover accounting policy.

NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
- 17 -
2
Judgements and key sources of estimation uncertainty

In the application of the company’s accounting policies, the directors are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

 

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

Critical judgements

The following judgements (apart from those involving estimates) have had the most significant effect on amounts recognised in the financial statements.

Capitalisation of development costs

Development costs are capitalised when costs can be reliably measured, economic benefits are probable, the company has adequate resources to complete the project and the product is technically feasible. The company capitalises direct costs of labour and materials. Other development expenditure is expensed.

Key sources of estimation uncertainty

The estimates and assumptions which have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities are as follows.

Clawback provision

Provisions include estimates for expected cancellations and other commercial obligations. These are reviewed regularly by management. Details of the provision are set out in note 16. This also includes clawback provisions for income in respect of commission income payable to the insurer if policies exceed pre-agreed target loss ratios; given that policies are live as at the year end, the Directors make an estimate to the end loss ratio which is inherently an estimate based on historical and current data trends.

Cancellation provision

Management was required to consider the provision in respect of active policies that may be cancelled before the end of their term, resulting in lost commission. Assumptions in respect of drop out rates are made by the Directors when computing this provision. The total amount of the provision at the year end is £158,064. Details of the provision are set out in note 16.

Deferred income

Also known as the claims handling provision, the provision is calculated using an estimate of the future expected cancellations and the costs to service the handling of claims. The total amount of deferred income at the year end is £336,657. Details of deferred income are set out in note 15.

3
Turnover and other revenue
2025
2024
£
£
Turnover analysed by class of business
Commissions receivable
4,966,508
4,804,127
NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
3
Turnover and other revenue
(Continued)
- 18 -
2025
2024
£
£
Other revenue
Interest income
174,202
105,068
4
Auditor's remuneration
2025
2024
Fees payable to the company's auditor and associates:
£
£
For audit services
Audit of the financial statements of the company
23,750
22,500
5
Employees

The average monthly number of persons (including directors) employed by the company during the year was:

2025
2024
Number
Number
57
70

Their aggregate remuneration comprised:

2025
2024
£
£
Wages and salaries
4,144,578
4,403,025
Social security costs
526,028
488,931
Pension costs
129,941
100,355
4,800,547
4,992,311
6
Operating loss
2025
2024
Operating loss for the year is stated after charging:
£
£
Depreciation of owned tangible fixed assets
46,530
69,704
Loss on disposal of tangible fixed assets
513
19,652
Amortisation of intangible assets
767,245
666,064
Impairment of intangible assets
-
0
55,410
NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
- 19 -
7
Directors' remuneration
2025
2024
£
£
Remuneration for qualifying services
180,000
291,925
Company pension contributions to defined contribution schemes
1,321
2,422
181,321
294,347

The number of directors for whom retirement benefits are accruing under defined contribution schemes amounted to 1 (2024 - 2).

The number of directors who are entitled to receive shares under long term incentive schemes during the year was 1 (2024 - 2).

Remuneration disclosed above includes the following amounts paid to the highest paid director:
2025
2024
£
£
Remuneration for qualifying services
n/a
180,000
Company pension contributions to defined contribution schemes
n/a
1,321

As total directors' remuneration was less than £200,000 in the current year, no disclosure is provided for that year.

8
Interest receivable and similar income
2025
2024
£
£
Interest income
Interest on bank deposits
174,202
105,068
2025
2024
Investment income includes the following:
£
£
Interest on financial assets not measured at fair value through profit or loss
174,202
105,068
9
Taxation
2025
2024
£
£
Current tax
Adjustments in respect of prior periods
(207,852)
-
0
NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
9
Taxation
(Continued)
- 20 -

The actual (credit)/charge for the year can be reconciled to the expected credit for the year based on the profit or loss and the standard rate of tax as follows:

2025
2024
£
£
Loss before taxation
(6,347,267)
(6,474,422)
Expected tax credit based on the standard rate of corporation tax in the UK of 25.00% (2024: 25.00%)
(1,586,817)
(1,618,606)
Unutilised tax losses carried forward
1,586,817
1,618,606
Under/(over) provided in prior years
(207,852)
-
0
Taxation credit for the year
(207,852)
-
10
Impairments

Impairment tests have been carried out where appropriate and the following impairment losses have been recognised in profit or loss:

2025
2024
Notes
£
£
In respect of:
Intangible assets
11
-
0
55,410
Recognised in:
Administrative expenses
-
55,410

The impairment of intangible fixed assets other than goodwill £nil (2024 - £55,410) was the write-off of a project no longer deemed to be commercially viable in the prior year. There is no such impairment in the current year.

NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
- 21 -
11
Intangible fixed assets
Development costs
£
Cost
At 1 January 2025 and 31 December 2025
2,855,582
Amortisation and impairment
At 1 January 2025
1,241,341
Amortisation charged for the year
767,245
At 31 December 2025
2,008,586
Carrying amount
At 31 December 2025
846,996
At 31 December 2024
1,614,241
12
Tangible fixed assets
Fixtures and fittings
Computers
Total
£
£
£
Cost
At 1 January 2025
32,000
130,627
162,627
Additions
4,751
32,260
37,011
Disposals
-
0
(1,848)
(1,848)
At 31 December 2025
36,751
161,039
197,790
Depreciation and impairment
At 1 January 2025
17,797
85,993
103,790
Depreciation charged in the year
10,363
36,167
46,530
Eliminated in respect of disposals
-
0
(1,335)
(1,335)
At 31 December 2025
28,160
120,825
148,985
Carrying amount
At 31 December 2025
8,591
40,214
48,805
At 31 December 2024
14,203
44,634
58,837
NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
- 22 -
13
Debtors
2025
2024
Amounts falling due within one year:
£
£
Trade debtors
2,284,372
2,533,152
Other debtors
79,389
1,428,380
Prepayments and accrued income
150,427
121,371
2,514,188
4,082,903
14
Cash at bank and in hand
2025
2024
£
£
Cash at bank and in hand
4,981,789
11,988,779
4,981,789
11,988,779

Included in the above cash at bank and in hand is £2,841,592 (2024 - £2,402,719) which is being held on behalf of insurers.

15
Creditors: amounts falling due within one year
2025
2024
£
£
Trade creditors
35,929
273,725
Taxation and social security
165,378
192,448
Other creditors
27,199
328,973
Accruals and deferred income
449,928
543,864
678,434
1,339,010

Included in accruals and deferred income is the claims handling provision £336,657 (2024: £431,715), to match against future costs.

16
Provisions for liabilities
2025
2024
£
£
Clawback
3,618,590
6,241,612
Cancellations
158,064
132,254
3,776,654
6,373,866
NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
16
Provisions for liabilities
(Continued)
- 23 -
Movements on provisions:
Clawback
Cancellations
Total
£
£
£
At 1 January 2025
6,241,612
132,254
6,373,866
Additional provisions in the year
2,280,998
25,810
2,306,808
Historic commission clawback adjustment
822,525
-
822,525
Utilisation of provision
(5,726,545)
-
(5,726,545)
At 31 December 2025
3,618,590
158,064
3,776,654

The historic commission clawback adjustment relates to the revision of estimates of ultimate claims experience on the 2024 underwriting year, following claims development observed during 2025. In accordance with FRS 102 Section 10, revisions to accounting estimates are recognised in the period of revision.

17
Retirement benefit schemes
2025
2024
Defined contribution schemes
£
£
Charge to profit or loss in respect of defined contribution schemes
129,941
100,355

The company operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the company in an independently administered fund.

NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
- 24 -
18
Share-based payment transactions

During 2021, the Company entered into an equity settled share option scheme for 11 members of staff of 760,001 Ordinary A shares. The exercise price at the grant date was £0.40 per share. All of the shares were exercised and in 2024 37,735 were cancelled.

 

During 2022, the Company entered into an equity settled share option scheme for 22 members of staff of 347,025 Ordinary B shares. The exercise price at the grant date was £0.56 per share. All of the shares were exercised and in 2024 51,967 were cancelled.

 

During 2023, the Company entered into an equity settled share option scheme for 1 member of staff of 327,292 Ordinary C shares. The exercise price at the grant date was £2.18 per share. The Ordinary C shares were exercised in 2023 and cancelled in 2024, being replaced with Deferred shares.

 

In 2023 the Company also entered into an equity settled share option scheme with the insurer of 270,271 Preference A shares. The exercise price at the grant date was £0.00. The shares were exercised in 2024.

 

The Company began an equity settled Enterprise Management Incentive (EMI) share scheme for employees in 2023. In 2023, 1,135,227 EMI shares were taken up by 35 employees with an exercise price of £0.56. EMI shares are available to all employees of the Company and they are subject to non-market vesting conditions, and are granted increasingly with length of service.

 

During 2024, 1,138,680 EMI shares were taken up by 53 employees with an exercise price of £0.0001, replacing the surrendered EMI share options in 2023.

 

During 2025, 183,786 EMI shares were taken up by 17 employees with an exercise price of £1.18, replacing the surrendered EMI share options in 2023.

 

 

 

Number of share options
Weighted average exercise price
2025
2024
2025
2024
Number
Number
£
£
Outstanding at 1 January 2025
2,317,066
2,272,227
0.27
0.44
Granted
183,786
1,138,680
1.18
-
0
Forfeited
(421,983)
0
(823,570)
0.36
0.44
Exercised
-
0
(270,271)
0
-
0
-
0
Outstanding at 31 December 2025
2,078,869
2,317,066
0.34
0.27
Exercisable at 31 December 2025
1,639,698
1,501,652
0.31
0.32

The options outstanding at 31 December 2025 had an exercise price ranging from £0.0001 to £0.56, and an average remaining contractual life of 3 years.

NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
18
Share-based payment transactions
(Continued)
- 25 -

The weighted average fair value of options granted in the year was determined using the Black-Scholes option pricing model. The Black-Scholes model is considered to apply the most appropriate valuation method due to the relatively short contractual lives of the options and the requirement to exercise within a short period after the employee becomes entitled to the shares (the “vesting date”).

 

The expected life used in the model has been adjusted, based on management’s best estimate, for the effect of non-transferability, exercise restrictions, and behavioural considerations.

 

Non-vesting conditions and market conditions are taken into account when estimating the fair value of the option at grant date. Service conditions and non-market performance conditions are taken into account by adjusting the number of options expected to vest at each reporting date.

19
Share capital
2025
2024
2025
2024
Ordinary share capital
Number
Number
£
£
Issued and fully paid
Ordinary of 0.01p each
3,505,769
3,538,614
351
354
Ordinary A of 0.01p each
638,560
717,265
64
72
Ordinary B of 0.01p each
138,402
155,935
14
16
Deferred of 0.01p each
327,292
327,292
33
33
Ordinary S of 0.01p each
100
-
-
-
4,610,123
4,739,106
462
475
2025
2024
2025
2024
Preference share capital
Number
Number
£
£
Issued and fully paid
Series A of 0.01p each
10,525,105
10,525,105
1,053
1,053
Series A1 of 0.01p each
3,333,333
3,333,333
333
333
Series B1 of 0.01p each
3,748,410
3,715,565
375
372
Series B2 of 0.01p each
246,336
246,336
25
25
17,853,184
17,820,339
1,786
1,783
Preference shares classified as equity
1,786
1,783
Total equity share capital
2,246
2,256
NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
19
Share capital
(Continued)
- 26 -

The Ordinary shares are non-redeemable with full voting rights, rights to received dividends. The Ordinary A and B shares have no voting rights and no rights to dividends. The Ordinary, A and B shares rank pari passu with respect to rights to participate in any capital distribution:

 

On a return of capital on liquidation or otherwise, the surplus assets remaining after payment of liabilities shall be distributed amongst the holders of ordinary shares in proportion to their respective holdings of ordinary shares.

 

If the surplus assets exceed the A Hurdle Amount (an amount determined by the Board on 28 June 2021), the excess amount shall also be distributed amongst the holders of ordinary shares in proportion to their respective holdings of ordinary shares.

 

If the surplus assets exceed the B Hurdle Amount (an amount determined by the Board on 28 March 2022), the excess amount shall be paid to the holders of ordinary shares in proportion to their respective holdings of ordinary shares.

 

If the surplus assets exceed the C Hurdle Amount (an amount determined by the Board on 14 June 2023), the excess amount shall be paid to the holders of ordinary shares in proportion to their respective holdings of ordinary shares.

 

The preferred shares rank pari passu with respect to the right to receive notice and vote at all general meetings and vote on proposed written resolutions and rights to dividends. In the event of liquidation the preferred shares rank ahead of all classes of Ordinary shares and fall in the order as such: Series A first, Series A1 second, Series B1 third and Series B2 fourth.

 

The deferred and ordinary S shares have attached to them no right to vote, receive dividends or participate in capital distributions; nor do they confer any rights of redemption.

20
Cash absorbed by operations
2025
2024
£
£
Loss after taxation
(6,139,415)
(6,474,422)
Adjustments for:
Taxation credited
(207,852)
-
0
Investment income
(174,202)
(105,068)
Loss on disposal of tangible fixed assets
513
19,652
Amortisation and impairment of intangible assets
767,245
721,474
Depreciation and impairment of tangible fixed assets
46,530
69,704
Fair value adjustment in respect of share options
44,231
(129,501)
(Decrease)/increase in provisions
(2,597,212)
2,023,571
Movements in working capital:
Decrease/(increase) in debtors
1,568,715
(1,294,828)
Decrease in creditors
(660,576)
(56,571)
Cash absorbed by operations
(7,352,023)
(5,225,989)
NAPO LIMITED
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 DECEMBER 2025
- 27 -
21
Analysis of changes in net funds
1 January 2025
Cash flows
31 December 2025
£
£
£
Cash at bank and in hand
11,988,779
(7,006,990)
4,981,789
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