COMMUNITY CONNEXIONS
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2026
COMMUNITY CONNEXIONS
CONTENTS
Page
Trustees' report
1 - 5
Independent auditor's report
6 - 8
Statement of financial activities
9
Statement of financial position
10
Statement of cash flows
11
Notes to the financial statements
12 - 24
COMMUNITY CONNEXIONS
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees
Paul James (Chair)
Matthew White (Treasurer)
Sarah Rowan
Sarah Whitelock (resigned 20.11.2025)
Geoffrey York
Edward Timothy Richard Tallents
Tracey Smart
Victoria Atherstone (resigned 12.12.25)
Graham Hewitt (resigned 02.06.26)
Jacqueline Millar
Simon Doble (appointed 16.06.26)
Robin Jamieson (appointed 08.09.26)
Charity number (England and Wales)
1119310
Company number
05880006
Registered office
Suite 14 Bizspace Corinium House
Corinium Avenue
Barnwood Point
Gloucester
Gloucestershire
United Kingdom
GL4 3HX
Auditor
BK Plus Audit Limited (Statutory Auditor)
6 Manor Park Business Centre
Mackenzie Way
Cheltenham
Gloucestershire
GL51 9TX
Bankers
HSBC UK
2 The Promenade
Cheltenham
Gloucestershire
GL50 1LR
Chief Executive Officer
Paul Riddick
COMMUNITY CONNEXIONS
TRUSTEES' REPORT  
FOR THE YEAR ENDED 31 MARCH 2026
- 1 -

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2026. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

Objectives and activities

The objectives of the charity according to its Memorandum and Articles of Association are to provide transport services and volunteering opportunities in the County of Gloucestershire and surrounding areas (hereinafter called 'area of benefit') and to promote any charitable purpose for the benefit of the community in the area of benefit.

The core activity of the charity is the provision of transport for people with mobility problems in the area of benefit, thereby tackling loneliness and social isolation and promoting independence and an improved quality of life.

In planning the charity's activities for the year, the trustees kept in mind the Charity Commission's guidance on public benefit. The focus of the charity's activities during the year, which explains the delivery by the charity of public benefit, is set out below under 'achievements and performance'.

Achievements and performance

This financial year our total number of passenger trips has increased again to over 70,000 journeys. This number has been increasing year on year since the end of the pandemic, which illustrates increasing demand. This is also reflected in the Membership numbers which grows each month. This is not surprising given the considerable growth of the older demographic in Gloucestershire. One particular area for growth has been our shopper trips, which are often over-subscribed. This service conveys passengers door-to-door to their local supermarket, where they can do a bit of shopping and socialise with friends in the café. Some of our passengers go twice a week as this is the only time they can get out and meet other people. The service is free for those using a bus pass.

We sometimes struggle to meet increasing demand and part of the job of the Volunteer Manager, Ed Turnill, is to recruit new volunteer drivers across the county. As an organisation which aims to provide services across the County, we are actively recruiting in traditionally less-served areas, usually the most rural. Our ambition is to serve right across the county and to meet the ever-growing demand.

Our Better Connexions project (the aim of which is to grow our collaboration with other charities and organisations to offer service-users access to social activity – basically days out to socialise, go somewhere different and have some fun. This has a positive impact upon people’s health and wellbeing) has been going well. Led by our Marketing Manager, Amber Deacon, and Ed Turnill, we have liaised with over 150 other charities/organisations across the county and provided the transport for social activity to hundreds of people. This project has been made possible through the support of Barnwood Trust, the National Lottery, Health & Wellbeing and the Saintbury Trust.

Our Robin services (Berkeley Vale, South Cotswolds and Tewkesbury district) are in their second year, with passenger numbers continually rising. We operate two buses 12 hours a day, Monday to Saturday in each of the three areas and we would need a third bus on each to meet demand. Passengers find the Demand Responsive service to be reliable, affordable and convenient for their needs. We run these services on behalf of Gloucestershire County Council.

We have been financially supported by several charities through grants including the Batchworth Trust, Zendra Street, Julia Rausing and the Tetbury Lions. We very much appreciate this assistance which has allowed us to provide essential transport for the most vulnerable in our communities. We have also continued our close working partnership with Gloucestershire County Council and we are grateful for their continued support.

 

COMMUNITY CONNEXIONS
TRUSTEES' REPORT  (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 2 -
Governance

The Board has met in person throughout this financial year, although there is an option to join on Teams if it is not convenient to travel. This year the AGM was again an open event at Gloucester Rugby Club (Kingsholm) and was very well attended. It was chaired by Paul James. It was positive to meet everyone face to face and was the ideal opportunity to thank our volunteer drivers, who assist the charity greatly. It was also a pleasure to see our Patron, Dr Cathy Stannard, attend. Dr Stannard is a fantastic asset to our charity and has a great deal of strategic knowledge to guide us.

Our People

We would like to thank our staff and volunteers for their commitment through the year. Their hard work and dedication ensured the charity could serve more people across the county. Our feedback has been overwhelmingly positive, especially around customer service.

Our website has been updated and will continue to receive new functionality, both for passengers and our own staff/volunteers.

During the year we introduced new technology to streamline our operations, including an app for vehicle maintenance and a programme to install full CCTV systems across the entire fleet. Staff have embraced the new systems, recognising the benefits. We continue to work closely with HR consultants to ensure Community Connexions remains a good, caring employer. New employment legislation has been implemented (with more to come in 2026) with staff updated on the changes. Some of our processes (e.g. probationary periods) have had to be amended to comply. We have also commenced the migration to a new HR database, which will modernise procedures and allow staff some ‘self-service’ options like booking annual leave and on-line training modules.

Financial review

The financial results for the year 2025/26 show a reduced surplus compared to the prior year. The year benefited from the first full year of the multiyear contract won during 2024/25, offset by rising cost pressures, principally driver salaries following the National Minimum Wage increase. During the year 2025/26, the Charity generated an income of £1,808,469 and had a total expenditure of £1,756,411, resulting in a surplus of £52,058 for the year (2024/25: £202,550).

The principal source of funding has continued to be from the core charitable activities provided through contracts, grants and fares for individual services. Expenditure increased during the year, with the main pressure continuing to relate to salaries as the minimum wage rises. All expenditure is closely monitored to ensure the charity achieves best value for money across all areas.

Reserves policy

The Trustees consider the financial integrity of the charity as part of their ongoing review of the risks facing the organisation. The aim of the Trustees is to increase the Charity's free reserves (being those unrestricted reserves that are not represented by the value of the fixed assets) to equate to gross budgeted expenditure for three months.

The total reserves held at 31 March 2026 were £496,398, of which £460,814 were free reserves, £23,245 were part of the capital reserve, and £12,339 were restricted reserves. Three months' gross budgeted expenditure equates to circa £457,113 (one quarter of total budgeted expenditure of £1,828,453 for 2026/27). Our free reserves at 31 March 2026 were £460,814, meaning the Charity has reached its three-month reserves target. The budget for 2026/27 forecasts a broadly breakeven position, and the Trustees are monitoring the reserves position closely alongside the forthcoming renewal of the Charity's principal transport contract.

Plans for future periods

Our vision is that everyone in Gloucestershire has the personalised transport services they need to lead full and active lives. During the financial year demand for our services has continued to increase. To try and meet that demand we still need more volunteer drivers. To that end the Volunteer Manager and the Marketing Manager will work together to ensure numbers grow.

Through our Better Connexions project, we will increase our partnership work across the county, both statutory and non-statutory, for the benefit of the most vulnerable people in our communities.

COMMUNITY CONNEXIONS
TRUSTEES' REPORT  (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 3 -

We are also continuing our work on updating our I.T. systems to improve functionality for passengers and staff/volunteers. This is a major project and will fundamentally change our working processes, with passengers able to book journeys online and be kept up to date with text messages. Vehicle tracking will allow more efficient tasking and minimise delays in real time.

These initiatives should enable the charity to expand its offer and move towards achieving its ambition.

Structure, governance and management

The charity is governed by the Memorandum and Articles of Association dated 18 July 2006, as amended by special resolutions on 28 September 2006, 2 March 2007, 28 September 2009, 25 March 2014 and 2 October 2018 and a board resolution on 15 December 2009. On 19 June 2015 by Special Resolution, the charity changed its name from Third Sector Services to Community Connexions.

Recruitment and appointment of trustees

Power of appointment of new trustees is vested in the surviving or continuing trustees.

Organisational structure

In accordance with its constitution the charity is controlled by a Board of Trustees that meets at least quarterly. There are between five and fifteen trustees at any one time, all of whom are elected every year at the Annual General Meeting. One third of the board must retire at each Annual General Meeting but in accordance with the Memorandum and Articles of Association may be re-elected.

 

The Board meets quarterly but has four committees which report to the Board on their portfolios, The committees are Finance, Community Engagement, Policy and HR, and Business Development and Operations. Each Committee is chaired by a Trustee (utilising their areas of expertise), has at least one further Trustee as a member, together with the appropriate staff members. In this way the Trustees' knowledge and experience can be utilised to take the charity forward. Pay for all staff is set by the full Board after taking advice from the Finance committee. That committee benchmarks salaries whilst remaining mindful of the charity's budget.

Remuneration of key management personnel
Remuneration of the Senior Management Team is reviewed annually by the Board, with reference to benchmark figures against similar roles in the sector.
Recruitment, induction and training of new trustees

The charity has a structured trustee recruitment process. One of our most experienced Trustees will step down at the AGM but the charity has successfully recruited several new excellent quality Trustees. Their knowledge and experience has greatly contributed to the charity. One of our strengths is the quality and dynamism of our Board, utilising their skills through sub-committees to improve our services and ensure compliance with regulations.

 

Trustees are appointed following written application and interview and upon receipt of satisfactory references. As part of the recruitment process, they meet with the Chief Executive, existing trustees and visit the office, to help them gain a detailed insight into the services Community Connexions offers as well as the role and responsibilities of a trustee. New trustees are supported by the Chair and Chief Executive to understand their role and responsibilities. As part of their induction programme, they meet with key members of the staff and volunteer team, experience some of the transport services from the service user perspective and are also given copies of all key charity documents and signposted to relevant Charity Commission guidance.

Related parties

The charity has no trading subsidiary undertakings or related organisations.

COMMUNITY CONNEXIONS
TRUSTEES' REPORT  (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 4 -

Risk management

The trustees acknowledge their responsibility to manage risk on behalf of the organisation. They have analysed risks between:

 

- governance

- operations

- finance

- external factors

- internal factors

- compliance

- road risk (with regard to Community Transport)

The trustees monitor the charity's exposure to risk going forward. They are content that they identified and mitigated against the major risks faced by the organisation during the year. They are satisfied that systems are in place to manage exposure.

 

In 2025/26 the major risks were identified as;

 

- GCC contracts due for tender - requirement to bid

- GCC contracts overspend against budget (staffing and maintenance)

- Further increases in tax or National Insurance could adversely affect business plan

- Council devolution could affect funding

- Employment law changes could affect the business plan

 

Through careful management none of those risks had any major impact upon the charity but, of course, some remain a risk going forward.

Statement of trustees' responsibilities

The trustees (who are also the directors of Community Connexions for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

The law applicable to charities in England and Wales requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources of the charity for that year.

In preparing these financial statements, the trustees are required to:

- select suitable accounting policies and then apply them consistently;

- observe the methods and principles in the Charities SORP;

- make judgements and estimates that are reasonable and prudent;

- state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements; and

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation.

The trustees are responsible for keeping sufficient accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Charities Act 2011, the Charity (Accounts and Reports) Regulations 2008 and the provisions of the trust deed. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the trustees are aware:

- there is no relevant audit information of which the charitable company's auditors are unaware; and

- the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information.

COMMUNITY CONNEXIONS
TRUSTEES' REPORT  (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 5 -
Auditor
The auditors, BK Plus Audit Limited (Statutory Auditor), will be proposed for re-appointment at the forthcoming Annual General Meeting.

This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies.

 

Approved by order of the board of trustees on and signed on its behalf by:

 

Matthew White - Trustee
26 October 2026
COMMUNITY CONNEXIONS
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF COMMUNITY CONNEXIONS
- 6 -

Opinion

We have audited the financial statements of Community Connexions (the ‘charity’) for the year ended 31 March 2026 which comprise the statement of financial activities, the statement of financial position, the statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

-

give a true and fair view of the state of the charity’s affairs as at 31 March 2026 and of its incoming resources and application of resources, for the year then ended;

-
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
-

have been prepared in accordance with the Charities Act 2011.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

 

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

 

We have nothing to report in this regard.

Matters on which we are required to report by exception

We have nothing to report in respect of the following matters in relation to which the Charities (Accounts and Reports) Regulations 2008 requires us to report to you if, in our opinion:

-

the information given in the financial statements is inconsistent in any material respect with the trustees' report; or

-

sufficient accounting records have not been kept; or

-

the financial statements are not in agreement with the accounting records; or

-

we have not received all the information and explanations we require for our audit.

COMMUNITY CONNEXIONS
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE TRUSTEES OF COMMUNITY CONNEXIONS
- 7 -
Responsibilities of trustees

As explained more fully in the statement of trustees' responsibilities, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an Auditor's Report that includes our opinion. Reasonable assurance is a high level of assurance, but it is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Owing to the inherent limitations of an audit, there is an unavoidable risk that, despite us planning and performing our audit in accordance with the auditing standards, one or more material misstatements in the financial statements may have gone undetected by our audit. As with any audit, there is a risk that irregularities and fraud will go undetected where they involve matters such as misrepresentations from management, collusion, deliberate omissions and override of controls. It is not the role of the auditor to prevent non-compliance and we cannot be expected to detect every instance of non-compliance with all laws and regulations.

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

 

ethical behaviour with a strong emphasis of detection and prevention of fraud.

 

We assessed the susceptibility of the company's financial statements to material misstatement and considered how fraud might occur. The audit procedures performed included, but were not limited to:

 

legislation applicable to a small company;

essential controls or other influence over the financial reporting processes.

 

In addition, we also considered other non financial laws relevant to the company. These do not necessarily have a direct influence on the financial statements but might affect the company's ability to operate.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

COMMUNITY CONNEXIONS
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE TRUSTEES OF COMMUNITY CONNEXIONS
- 8 -

Other matters

Your attention is drawn to the fact that the charity has prepared financial statements in accordance with "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (as amended) in preference to the Accounting and Reporting by Charities: Statement of Recommended Practice issued on 1 April 2005 which is referred to in the extant regulations but has now been withdrawn.

This has been done in order for the financial statements to provide a true and fair view in accordance with current Generally Accepted Accounting Practice.

Use of our report

This report is made solely to the charity’s trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charity’s trustees those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Roger Downes FCA (Senior Statutory Auditor)
For and on behalf of BK Plus Audit Limited, Statutory Auditor
Chartered Certified Accountants
6 Manor Park Business Centre
Mackenzie Way
Cheltenham
Gloucestershire
GL51 9TX
3 November 2026
COMMUNITY CONNEXIONS
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2026
- 9 -
Unrestricted
Restricted
Total
Unrestricted
Restricted
Total
funds
funds
funds
funds
2026
2026
2026
2025
2025
2025
Notes
£
£
£
£
£
£
Income and endowments from:
Donations and legacies
3
673
-
673
130
-
130
Charitable activities
5
1,667,769
130,919
1,798,688
1,490,221
180,791
1,671,012
Investments
4
5,419
-
5,419
4,769
-
4,769
Other income
3,689
-
3,689
588
-
588
Total income
1,677,550
130,919
1,808,469
1,495,708
180,791
1,676,499
Expenditure on:
Charitable activities
6
1,601,777
154,634
1,756,411
1,299,373
174,576
1,473,949
Total expenditure
1,601,777
154,634
1,756,411
1,299,373
174,576
1,473,949
Net income/(expenditure) and movement in funds
75,773
(23,715)
52,058
196,335
6,215
202,550
Reconciliation of funds:
Fund balances at 1 April 2025
412,125
32,215
444,340
215,790
26,000
241,790
Fund balances at 31 March 2026
487,898
8,500
496,398
412,125
32,215
444,340

The notes on pages 12 to 24 form part of these financial statements.

COMMUNITY CONNEXIONS
STATEMENT OF FINANCIAL POSITION
AS AT
31 MARCH 2026
31 March 2026
- 10 -
2026
2025
Notes
£
£
£
£
Fixed assets
Tangible assets
11
31,745
25,126
Investments
12
-
1
31,745
25,127
Current assets
Debtors
13
230,268
254,333
Cash at bank and in hand
417,017
340,838
647,285
595,171
Creditors: amounts falling due within one year
14
(159,521)
(146,605)
Net current assets
487,764
448,566
Total assets less current liabilities
519,509
473,693
Creditors: amounts falling due after more than one year
16
(23,111)
(29,353)
Net assets
496,398
444,340
The funds of the charity
Restricted income funds
19
8,500
32,215
Unrestricted funds
20
487,898
412,125
496,398
444,340

The notes on pages 12 to 24 form part of these financial statements.

These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime.

The financial statements were approved by the trustees on 26 October 2026
Matthew White - Trustee
COMMUNITY CONNEXIONS
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2026
- 11 -
2026
2025
Notes
£
£
£
£
Cash flows from operating activities
Cash generated from operations
25
96,548
99,815
Investing activities
Purchase of tangible fixed assets
(19,701)
(10,003)
Investment income received
5,419
4,769
Net cash used in investing activities
(14,282)
(5,234)
Financing activities
Repayment of bank loans
(6,087)
(5,936)
Net cash used in financing activities
(6,087)
(5,936)
Net increase in cash and cash equivalents
76,179
88,645
Cash and cash equivalents at beginning of year
340,838
252,193
Cash and cash equivalents at end of year
417,017
340,838

The notes on pages 12 to 24 form part of these financial statements.

COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2026
- 12 -
1
Accounting policies
Charity information

The Charity is a company limited by guarantee (company number: 05880006 England & Wales) and a charity registered with the Charity Commission in England and Wales (charity number: 1119310). The registered office is Suite 14 Bizspace Corinium House, Corinium Avenue, Barnwood Point, Gloucester, Gloucestershire, United Kingdom, GL4 3HX.

1.1
Accounting convention

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention, with the exception of investments which are included at market value.

1.2
Going concern

The Trustees have considered the future forecasts to address the on-going viability of the Charity. Budgets were prepared for 2026/27 and 2027/28. These budgets do not raise any issues. Management accounts have been prepared to 31st July 2026 which shows results broadly in line with budget. As a result, the Trustees are confident that there are no material uncertainties about the ability to continue and that the Charity remains a going concern.

1.3
Preparation of consolidated financial statements

The financial statements contain information about Community Connexions as an individual company and do not contain consolidated financial information as the parent of a group. The charity is exempt under Section 399(2A) of the Companies Act 2006 from the requirements to prepare consolidated financial statements.

1.4
Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. Where entitlement to grant income is subject to performance conditions, income is recognised as the performance conditions are met.

1.5
Expenditure

Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement, and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. Where costs cannot be directly attributed to particular heading they have been allocated to activities on a basis consistent with the use of resources.

Governance costs are incurred in the governance of the charity and its assets and are primarily associated with constitutional and statutory compliance.

1.6
Tangible fixed assets

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
1
Accounting policies
(Continued)
- 13 -

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Fixtures and fittings
25% on cost
Computers
33% on cost
Motor vehicles
Over the period of the lease

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in the statement of financial activities.

Assets costing greater than £500 are capitalised as tangible fixed assets. Those costing less than £500 are written off to the SOFA in the year that the expenditure is incurred.

1.7
Fixed asset investments

Fixed asset investments are initially measured at transaction price excluding transaction costs, and are subsequently measured at fair value at each reporting date. Changes in fair value are recognised in net income/(expenditure) for the year. Transaction costs are expensed as incurred.

A subsidiary is an entity controlled by the charity. Control is the power to govern the financial and operating policies of the entity so as to obtain benefits from its activities.

1.8
Debtors
Trade and other debtors are recognised at the settlement amount. Prepayments are valued at the amount prepaid.
1.9
Cash and cash equivalents

Cash and cash equivalents include cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

1.10
Financial instruments

The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

1.11
Taxation

As a recognised charity, the organisation is exempt from Corporation Tax as far as it relates to its charitable objects. It is not, however, exempt from VAT and irrecoverable VAT is included in the costs of those items to which it relates.

1.12
Leases

Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight line basis over the period of the lease.

1.13

Related party exemption

The charitable company has taken advantage of exemption, under the terms of Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', not to disclose related party transactions with wholly owned subsidiaries within the group.

COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
1
Accounting policies
(Continued)
- 14 -
1.14

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

 

Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim

and use of each designated fund is set out in the notes to the financial statements.

 

Restricted funds can only be used for particular restricted purposes with the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.

 

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

1.15

Liabilities

Liabilities are recognised when there is an obligation at the balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of settlement can be estimated reliably. Liabilities are recognised at the amount that the Charity anticipates it will pay to settle the debt.

2
Critical accounting estimates and judgements

In the application of the charity’s accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant.

 

Depreciation of tangible fixed assets is based on the Charity's judgement of their useful lives and residual values. The depreciation rates used are disclosed in the tangible fixed asset policy above and the carrying values are disclosed in the note below.

 

Where entitlement to grant income is subject to performance conditions, income is recognised as the performance conditions are met.

3
Income from donations and legacies
Unrestricted
Unrestricted
funds
funds
2026
2025
£
£
Donations and gifts
673
130
4
Income from investments
Unrestricted
Unrestricted
funds
funds
2026
2025
£
£
Interest receivable
5,419
4,769
COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 15 -
5
Income from charitable activities
Total
Total
2026
2025
£
£
Activity
Grants
1,362,585
1,224,054
Fares
417,647
428,100
Registration Fees
18,284
18,768
Fundraising
172
90
1,798,688
1,671,012
Performance related grants analysis
Total
Total
2026
2025
£
£
Gloucestershire County Council - SLA grants
1,162,210
1,015,650
North Cotswolds Set Up Grant
58,590
57,821
Social Services Transport
40,013
41,623
Barnwood Trust
34,636
-
National Lottery
23,818
-
Community Health and Wellbeing Fund
11,250
-
Cheltenham Borough Council
8,500
-
Bus Service Operators Grant
5,568
8,490
Summerfield Trust
5,000
-
Zedra Trust
5,000
-
Batchworth Trust
5,000
-
Gloucester Community Fund
2,000
2,500
The Honourable Company of GCT
1,000
-
Gloucestershire County Council - Minibus Levelling Fund
-
93,120
Freemasons Charity
-
2,000
Arnold Clark - Community Fund
-
1,000
Hospital Transport
-
850
Langtree Trust
-
500
Renishaw PLC
-
500
1,362,585
1,224,054
COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 16 -
6
Expenditure on charitable activities
Total
Total
2026
2025
£
£
Direct costs
Staff costs
1,114,994
871,382
Depreciation
13,083
9,749
Vehicle leasing
277,137
262,249
Other vehicle expenses
184,662
174,290
Insurance
5,657
4,864
Telephone
8,885
9,240
Postage and stationery
4,479
4,714
Advertising
590
1,803
Sundries
1,214
2,016
Bank charges
1,980
1,605
Property costs
48,819
42,592
Computer costs
21,131
15,690
Volunteer driver expenses
39,992
34,402
Training and recruitment
5,434
15,429
Legal and consultancy
776
847
Professional fundraisers
17,050
16,100
Interest payable and similar charges
817
967
Bad debt provision
530
-
1,747,230
1,467,939
Share of support and governance costs (see note 7)
Governance
9,181
6,010
1,756,411
1,473,949
Analysis by fund
Unrestricted funds
1,601,777
1,299,373
Restricted funds
154,634
174,576
1,756,411
1,473,949
COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 17 -
7
Governance costs allocated to activities
2026
2025
£
£
Auditors' remuneration
6,886
4,508
Auditors' remuneration - non-audit
2,295
1,503
9,181
6,010
8
Net movement in funds
2026
2025
£
£
The net movement in funds is stated after charging/(crediting):
Fees payable to the charity's auditor:
- for the audit of the charity's financial statements
6,886
4,508
- for other financial services
2,295
1,503
Depreciation of owned tangible fixed assets
13,083
9,749
9
Trustees

None of the trustees (or any persons connected with them) received any remuneration or benefits from the charity during the year.

 

Trustees are paid expenses for attending meetings and duties directly related to their duties as a trustee. No trustee was reimbursed expenses in the year (2025: £nil).

10
Employees

The average monthly number of employees during the year was:

2026
2025
Number
Number
Full time
26
23
Part time
23
20
Total
49
43
Employment costs
2026
2025
£
£
Wages and salaries
997,871
803,834
Social security costs
102,875
56,498
Other pension costs
14,250
11,050
1,114,996
871,382
COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
10
Employees
(Continued)
- 18 -
The number of employees whose annual remuneration was more than £60,000 is as follows:
2026
2025
Number
Number
£60,001 to £70,000
1
-
Remuneration of key management personnel

In FY25, the key management personnel of the charity comprised the Chief Executive Officer, the Transport Manager, the Finance Manager, the Marketing Manager the Volunteer Manager and the Business Development Manager. In FY26, the Business Development Manager left the charity. The total employee benefits of the key management personnel of the Charity were £188,362 (2025: £152,430).

11
Tangible fixed assets
Fixtures and fittings
Computers
Motor vehicles
Total
£
£
£
£
Cost
At 1 April 2025
4,930
16,866
40,700
62,496
Additions
-
7,638
12,063
19,701
At 31 March 2026
4,930
24,504
52,763
82,197
Depreciation and impairment
At 1 April 2025
700
12,957
23,712
37,369
Depreciation charged in the year
1,232
3,794
8,057
13,083
At 31 March 2026
1,932
16,751
31,769
50,452
Carrying amount
At 31 March 2026
2,998
7,753
20,994
31,745
At 31 March 2025
4,231
3,907
16,988
25,126
COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 19 -
12
Fixed asset investments
Other investments
£
Cost or valuation
At 1 April 2025
1
Disposals
(1)
At 31 March 2026
-
Carrying amount
At 31 March 2026
-
At 31 March 2025
1
2026
2025
Other investments comprise:
£
£
Investments in subsidiaries
-
1

During February 2026, the trustees commenced the voluntary strike-off process in respect of Community Connexions Trading Limited, the charity's wholly owned dormant trading subsidiary. At that date, the subsidiary had ceased all activities, held no material assets or liabilities, and had effectively ceased to exist in substance. The trustees concluded that the subsequent dissolution of the company on 5 May 2026 provided additional evidence of conditions existing at 31 March 2026. Accordingly, the investment in the subsidiary has been derecognised in these financial statements as an adjusting event after the reporting period.

13
Debtors
2026
2025
Amounts falling due within one year:
£
£
Trade debtors
139,517
138,672
Other debtors
36,154
43,877
Prepayments and accrued income
54,597
71,784
230,268
254,333
14
Creditors: amounts falling due within one year
2026
2025
Notes
£
£
Bank loans
17
6,242
6,087
Other taxation and social security
22,568
18,004
Trade creditors
27,894
37,231
Other creditors
2,941
3,022
Accruals and deferred income
99,876
82,261
159,521
146,605
COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 20 -
15
Deferred income
Included in accruals and deferred income is £82,431 (2025: £69,275) of deferred income.
2026
2025
£
£
Deferred income at 1 April 2025
69,275
93,120
Released from previous periods
(69,275)
(93,120)
Resources deferred in the year
82,431
69,275
Deferred income at 31 March 2026
82,431
69,275
16
Creditors: amounts falling due after more than one year
2026
2025
Notes
£
£
Bank loans
17
23,111
29,353
17
Loans and overdrafts
2026
2025
£
£
Bank loans
29,353
35,440
Payable within one year
6,242
6,087
Payable after one year
23,111
29,353

The loan was a Bounce Back loan from HSBC and was drawn down in September 2020 in response to the Covid-19 pandemic. The Board of Trustees have agreed to extend the original loan period to 10 years, although it can be repaid during this period. Only the interest of 2.5% was being paid until October 2022 and then capital and interest are being repaid for the remainder of the loan period.

18
Operating lease obligations
Future minimum lease payments due under non-cancellable operating leases:
2026
2025
£
£
Within one year
163,850
163,850
Within two and five years
313,601
459,620
477,451
623,470
COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 21 -
19
Restricted funds

The restricted funds of the charity comprise the unexpended balances of donations and grants held on trust subject to specific conditions by donors as to how they may be used.

At 1 April 2025
Incoming resources
Resources expended
At 31 March 2026
£
£
£
£
Barnwood Trust - Thriving Communities
5,626
-
(5,626)
-
J&M Britton
3,839
-
(3,839)
-
North Cotswolds Set Up Grant
11,500
58,590
(61,590)
8,500
National Lottery - Better Connexions
-
20,000
(20,000)
-
Barnwood Trust - Better Connexions
-
29,011
(29,011)
-
Volunteer Grants
-
11,000
(11,000)
-
Door-to-door Connexions
11,250
-
(11,250)
-
Cheltenham Borough Council - Better Connexions
-
8,500
(8,500)
-
National Lottery - Driver's Salaries
-
3,818
(3,818)
-
32,215
130,919
(154,634)
8,500
Previous year:
At 1 April 2024
Incoming resources
Resources expended
At 31 March 2025
£
£
£
£
Barnwood Trust
-
7,500
(1,874)
5,626
J&M Britton
4,000
-
(161)
3,839
Arnold Clark
-
1,000
(1,000)
-
GCC - Levelling Minibus Grant
-
93,120
(93,120)
-
North Cotwolds Set Up Grant
14,500
57,821
(60,821)
11,500
Hospital Transport
-
850
(850)
-
Door-to-door Connexions
-
15,000
(3,750)
11,250
Volunteer Grants
-
5,500
(5,500)
-
Thriving Communities
7,500
-
(7,500)
-
26,000
180,791
(174,576)
32,215

Barnwood Trust

£100K over 3 years to support the Better Connexions project.

J&M Britton

Funds used towards trips initiatives and related community transport.

 

GCC - Levelling Minibus Grant

This was government money to support local community transport providers in updating their oldest fleet.

National Lottery

£20k over 1 year used to support the Better Connexions project.

Cheltenham Borough Council

£8.5k over 1 year used to support the Better Connexions project.

COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
19
Restricted funds
(Continued)
- 22 -

North Cotswolds Set Up Grant

This was section 106 money for a volunteer recruitment campaign centred on Tetbury.

 

Door-to-door Connexions

To recruit and train more volunteers to assist with door-to-door transport.

Volunteer Grants

To assist with the costs of recruiting and training new volunteer drivers, including the costs of the Volunteer Manager.

Thriving Communities

A grant from Gloucestershire County Council to be used towards volunteer expenses and training and additional running costs of minibuses which carry groups or those living with disability.

20
Unrestricted funds

The unrestricted funds of the charity comprise the unexpended balances of donations and grants which are not subject to specific conditions by donors and grantors as to how they may be used. These include designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes.

At 1 April 2025
Incoming resources
Resources expended
Transfers
At 31 March 2026
£
£
£
£
£
Designated Fund - Capital Reserve
13,626
-
(10,083)
19,702
23,245
General funds
398,499
1,677,550
(1,591,694)
(19,702)
464,653
412,125
1,677,550
(1,601,777)
-
487,898
Previous year:
At 1 April 2024
Incoming resources
Resources expended
Transfers
At 31 March 2025
£
£
£
£
£
Designated Fund - Capital Reserve
10,372
-
(6,749)
10,003
13,626
General funds
205,418
1,495,708
(1,292,624)
(10,003)
398,499
215,790
1,495,708
(1,299,373)
-
412,125

Capital reserve

An amount equal to the value of unrestricted tangible fixed assets is held as a designated reserve.

COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
20
Unrestricted funds
(Continued)
- 23 -

Transfers between funds

Transfers are made between restricted and unrestricted funds at the end of every accounting period in cases where:

 

(i) The activity of the restricted fund has come to an end and there is an unspent balance that is not repayable to the funder(s), when the surplus is transferred to unrestricted funds;

 

(ii) the restricted fund is in deficit and has either come to an end or there is no prospect of a surplus in a later period, which the deficit is eliminated by transfer from unrestricted funds; and

 

(iii) to transfer the value of tangible fixed assets from restricted to unrestricted funds when the asset has been purchased from a restricted fund donation but is held for a general and not a restricted purpose.

21
Analysis of net assets between funds
Unrestricted
Restricted
Total
funds
funds
2026
2026
2026
£
£
£
At 31 March 2026:
Tangible assets
23,245
8,500
31,745
Current assets/(liabilities)
487,764
-
487,764
Long term liabilities
(23,111)
-
(23,111)
487,898
8,500
496,398
Unrestricted
Restricted
Total
funds
funds
2025
2025
2025
£
£
£
At 31 March 2025:
Tangible assets
13,626
11,500
25,126
Investments
1
-
1
Current assets/(liabilities)
427,851
20,715
448,566
Long term liabilities
(29,353)
-
(29,353)
412,125
32,215
444,340
22
Employee benefit obligations

The charity operates a defined contribution pension scheme. The assets of the scheme are held separately from those of the Charity in an independently administered fund. The pension cost charge represents contributions payable by the charity to the fund and amounted to £14,250 (2025: £11,050). Contributions payable to the fund at the balance sheet date were £2,941 (2025: £3,022).

23
Contingent Liabilities

Various funders retain the right to claw back grants should the use of the funds not be in accordance with the terms of the grant. As far as the trustees are aware no such liability exists at the year-end.

COMMUNITY CONNEXIONS
NOTES TO THE  FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2026
- 24 -
24
Related party transactions

There were no disclosable related party transactions during the year (2025 - none).

25
Cash generated from operations
2026
2025
£
£
Surplus for the year
52,058
202,550
Adjustments for:
Investment income recognised in statement of financial activities
(5,419)
(4,769)
Depreciation and impairment of tangible fixed assets
13,083
9,749
Movements in working capital:
Decrease/(increase) in debtors
24,065
(110,713)
Increase in creditors
12,761
2,998
Cash generated from operations
96,548
99,815
26
Analysis of changes in net funds
At 1 April 2025
Cash flows
At 31 March 2026
£
£
£
Cash at bank and in hand
340,838
76,179
417,017
Loans falling due within one year
(6,087)
(155)
(6,242)
Loans falling due after more than one year
(29,353)
6,242
(23,111)
305,398
82,266
387,664
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