NetSupport Ltd Group accounts (Group and Company)

COMPANY REGISTRATION NUMBER: 02386638

NetSupport Ltd

Consolidated Financial Statements

For the year ended

31 March 2025

NetSupport Ltd

Consolidated Financial Statements

Year ended 31 March 2025

Contents	Page

Officers and professional advisers	1

Strategic report	2

Directors' report	4

Independent auditor's report to the members	6

Consolidated statement of comprehensive income	11

Consolidated statement of financial position	12

Company statement of financial position	14

Consolidated statement of changes in equity	16

Company statement of changes in equity	17

Consolidated statement of cash flows	18

Notes to the consolidated financial statements	19

NetSupport Ltd

Officers and Professional Advisers

The board of directors	A J Gibbons
	R D Hawkins
	M Jones
	A J Kingsley
	C J Elliott

Company secretary	H Hankinson

Registered office	Netsupport House
	Towngate East
	Market Deeping
	Peterborough
	PE6 8NE

Auditor	Streets Audit LLP
	Chartered accountants & statutory auditor
	Enterprise House
	38 Tyndall Court
	Commerce Road
	Lynch Wood
	Peterborough
	Cambridgeshire
	PE2 6LR

NetSupport Ltd

Strategic Report

Year ended 31 March 2025

The directors present the strategic report for the year ended 31 March 2025. Fair review of the business Group revenue for the year was £8.9m which is a 2.8% (£243k) increase from 2024. Operating profit in the year was £313k (2024: £711k) and profit before taxation was £445k (2024: £784k). NetSupport Ltd (NetSupport) is the founder member of the NetSupport Group and was incorporated in the United Kingdom in 1989. The Company Head Office is located in its own purpose built and wholly owned premises in Market Deeping (near Peterborough, Cambridgeshire, UK). NetSupport specialises in the development of software solutions to facilitate teaching and learning, online safety, school alerting and IT management tools within education settings alongside Remote Management, Remote Control, Alerting and ServiceDesk solutions for the corporate sector. NetSupport solutions are built to operate across all the leading IT platforms with performance and security at their core. Our primary products are:- classroom.cloud – fully cloud-based local and remote learning solution for schools. NetSupport School - award-winning classroom management and assessment solution. NetSupport DNA (Corporate edition) - complete IT asset management suite. NetSupport DNA (Education Edition) - IT asset management and Safeguarding suite. NetSupport DNA ServiceDesk - a wholly web-based ITIL-based helpdesk solution. NetSupport Manager - our highly successful Multi-platform Remote Control package. NetSupport Notify - enterprise-wide desktop notification tool. During 24/25 NetSupport continued development across its product portfolio, including additional provision of cloud-based solutions and the expansion of its classroom orchestration, online safety and IT management solution, classroom.cloud and continued development of its core IT management solutions. This continues to be underpinned with additional recruitment within the development teams. Our cloud-based teaching and classroom platform, classroom.cloud, continues to achieve outstanding recognition across the education sector, achieving finalist status in nine award events, and winning three, including the ISTE Best of Show award. Whilst this is an outstanding achievement for our newest technology, our traditional licenced products are still achieving recognition as finalists and winners, including NetSupport Manager being awarded 5 stars by PC Pro 2024, and NetSupport School winning two technology awards. Within the industry sector, NetSupport Manager, Notify and DNA continue to achieve multiple recognitions. And, NetSupport won Company of the Year at the National MAT Awards. This demonstrates NetSupport’s continued commitment to invest in both current and new technology, and in the varied emerging markets globally. As well as showing the agility to adapt, along with the continued investment in existing platforms to support existing users. This is to provide stability within the market, whilst future-proofing the continued evolution and diversity for the company. For the year ahead, performance is expected to show an improvement in core markets despite the continued economic uncertainty, with the business seeing an uptake in demand for our new online solutions. The strategy of the Board is to continue the investment program in quality staff and products, most importantly in maintaining a pro-active development program with diversification into new sectors, including broadening platform base, responding to current market challenges and continued investment in a phased migration to cloud-based solutions. This does impact revenues in the short term but with the intention of providing greater opportunities and improved returns in the longer term. Development work also commenced on a brand new commercial cloud-based product, to align with a move to capturing both on-prem and cloud markets, which is involving some up-front investment, and was launched in the Spring of 2025, with a view to capturing a new market share in that arena. The Board is highly confident that, despite continuing challenges in many markets, along with the continued economic turbulence, that the new range of updates and solutions developed will offer the right functionality to meet the current demands of Teachers and IT managers across all markets, and is confident of both consolidation of key markets and a return to faster growth in future. Principal risks and uncertainties There are continuing economic uncertainties challenges with public sector funding plans, which continues to present ongoing challenges to the business. However, NetSupport are fortunate to have a broad customer base covering many verticals. The education sector continues to benefit from commitments by local and national authorities to education and training in general, and the private sector shows potential with the move to cloud-based products, of which NetSupport is investing in. The technology market is strong and NetSupport continues to be market leaders within its specialist fields. Future developments The directors continue to monitor its key performance metrics.

This report was approved by the board of directors on 10 November 2025 and signed on behalf of the board by:

A J Kingsley

Director

Registered office:

Netsupport House

Towngate East

Market Deeping

Peterborough

PE6 8NE

NetSupport Ltd

Directors' Report

Year ended 31 March 2025

The directors present their report and the Consolidated financial statements of the group for the year ended 31 March 2025 .

Directors

The directors who served the company during the year were as follows:

A J Gibbons
R D Hawkins
M Jones
A J Kingsley

On 27 May 2025, C Elliott was appointed as a director.

Dividends

The directors do not recommend the payment of a dividend.

Future developments

The directors have included disclosures on future developments and financial instruments in the strategic report.

Directors' responsibilities statement

The directors are responsible for preparing the strategic report, directors' report and the Consolidated financial statements in accordance with applicable law and regulations. Company law requires the directors to prepare Consolidated financial statements for each financial year. Under that law the directors have elected to prepare the Consolidated financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the directors must not approve the Consolidated financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the group and the company and the profit or loss of the group for that period. In preparing these Consolidated financial statements, the directors are required to: - select suitable accounting policies and then apply them consistently; - make judgments and accounting estimates that are reasonable and prudent; - prepare the Consolidated financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business. The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the Consolidated financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Auditor

Each of the persons who is a director at the date of approval of this report confirms that:

- so far as they are aware, there is no relevant audit information of which the group and the company's auditor is unaware; and - they have taken all steps that they ought to have taken as a director to make themselves aware of any relevant audit information and to establish that the group and the company's auditor is aware of that information. The auditor is deemed to have been re-appointed in accordance with section 487 of the Companies Act 2006.

This report was approved by the board of directors on 10 November 2025 and signed on behalf of the board by:

A J Kingsley

Director

Registered office:

Netsupport House

Towngate East

Market Deeping

Peterborough

PE6 8NE

NetSupport Ltd

Independent Auditor's Report to the Members of NetSupport Ltd

Year ended 31 March 2025

Opinion

We have audited the Consolidated financial statements of NetSupport Ltd (the 'parent company') and its subsidiaries (the 'group') for the year ended 31 March 2025 which comprise the consolidated statement of comprehensive income, consolidated statement of financial position, company statement of financial position, consolidated statement of changes in equity, company statement of changes in equity, consolidated statement of cash flows and the related notes, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion the Consolidated financial statements: - give a true and fair view of the state of the group's and of the parent company's affairs as at 31 March 2025 and of the group's profit for the year then ended; - have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; - have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor's responsibilities for the audit of the consolidated financial statements section of our report. We are independent of the group in accordance with the ethical requirements that are relevant to our audit of the Consolidated financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the Consolidated financial statements, we have concluded that the directors' use of the going concern basis of accounting in the preparation of the Consolidated financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group's or the parent company's ability to continue as a going concern for a period of at least twelve months from when the Consolidated financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report, other than the Consolidated financial statements and our auditor’s report thereon. The directors are responsible for the other information. Our opinion on the Consolidated financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the Consolidated financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the Consolidated financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the Consolidated financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

- the information given in the strategic report and the directors' report for the financial year for which the Consolidated financial statements are prepared is consistent with the Consolidated financial statements; and

- the strategic report and the directors' report have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and the parent company and its environment obtained in the course of the audit, we have not identified material misstatements in the strategic report or the directors' report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: - adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or - the parent company Consolidated financial statements are not in agreement with the accounting records and returns; or - certain disclosures of directors' remuneration specified by law are not made; or - we have not received all the information and explanations we require for our audit.

Responsibilities of directors

As explained more fully in the directors' responsibilities statement, the directors are responsible for the preparation of the Consolidated financial statements and for being satisfied that they give a true and fair view, and for such internal control as the directors determine is necessary to enable the preparation of Consolidated financial statements that are free from material misstatement, whether due to fraud or error. In preparing the Consolidated financial statements, the directors are responsible for assessing the group's and the parent company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the consolidated financial statements

Our objectives are to obtain reasonable assurance about whether the Consolidated financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these Consolidated financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows: - the engagement partner ensured that the engagement team collectively had the appropriate competence, capabilities and skills to identify or recognise non-compliance with applicable laws and regulations; - we identified the laws and regulations applicable to the company through discussions with directors and other management, and from our commercial knowledge and experience of the company and sector in which it operates; - we focused on specific laws and regulations which we considered may have a direct material effect on the financial statements or the operations of the company, including the Companies Act 2006 and taxation legislation, Care Home legislation and health and safety legislation; - we assessed the extent of compliance with the laws and regulations identified above through making enquiries of management and inspecting legal correspondence; and - identified laws and regulations were communicated within the audit team regularly and the team remained alert to instances of non-compliance throughout the audit. We assessed the susceptibility of the company's financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by: - making enquiries of management as to where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud; and - considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and regulations. To address the risk of fraud through management bias and override of controls, we: - performed analytical procedures to identify any unusual or unexpected relationships; - tested journal entries to identify unusual transactions; - assessed whether judgements and assumptions made in determining the accounting estimates set out in Note 3 were indicative of potential bias; and - investigated the rationale behind significant or unusual transactions. In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to: - agreeing financial statement disclosures to underlying supporting documentation; - reading the minutes of meetings of those charged with governance; - inquiring of management as to actual and potential litigation and claims; and - reviewing correspondence with HMRC, relevant regulators and the company's legal advisors. There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to inquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any. Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion. As part of an audit in accordance with ISAs (UK), we exercise professional judgment and maintain professional scepticism throughout the audit. We also: - Identify and assess the risks of material misstatement of the Consolidated financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. - Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the group's internal control. - Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the directors. - Conclude on the appropriateness of the directors' use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the group's or the parent company's ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the Consolidated financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the group or the parent company to cease to continue as a going concern. - Evaluate the overall presentation, structure and content of the Consolidated financial statements, including the disclosures, and whether the Consolidated financial statements represent the underlying transactions and events in a manner that achieves fair presentation. - Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within the group to express an opinion on the consolidated Consolidated financial statements. We are responsible for the direction, supervision and performance of the group audit. We remain solely responsible for our audit opinion. We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. Use of our report

This report is made solely to the company's members, as a body, in accordance with chapter 3 of part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Jonathan Day

(Senior Statutory Auditor)

For and on behalf of

Streets Audit LLP

Chartered accountants & statutory auditor

Enterprise House

38 Tyndall Court

Commerce Road

Lynch Wood

Peterborough

Cambridgeshire

PE2 6LR

12 November 2025

NetSupport Ltd

Consolidated Statement of Comprehensive Income

Year ended 31 March 2025

		2025	2024
			(restated)
Note		£	£
Turnover	4	8,905,779	8,662,323

Cost of sales	155,163	140,157
	------------	------------
Gross profit	8,750,616	8,522,166

Administrative expenses		8,436,657	7,810,843
		------------	------------
Operating profit	5	313,959	711,323

Other interest receivable and similar income	131,790	72,858
	------------	------------
Profit before taxation	445,749	784,181

Tax on profit	9	( 250,263)	1,380,105
		---------	------------
Profit/(loss) for the financial year		696,012	( 595,924)
		---------	------------

Foreign currency retranslation	346,824	( 42,355)
	------------	---------
Total comprehensive income for the year	1,042,836	( 638,279)
	------------	---------

All the activities of the group are from continuing operations.

NetSupport Ltd

Consolidated Statement of Financial Position

31 March 2025

	2025	2024
		(restated)
Note	£	£

Fixed assets

Tangible assets	11		1,253,384	1,275,201

Current assets

Debtors	13	2,194,482	1,841,189
Cash at bank and in hand		5,031,495	4,358,745
		------------	------------
		7,225,977	6,199,934

Creditors: amounts falling due within one year	14	874,651		912,472
		------------		------------
Net current assets			6,351,326	5,287,462
			------------	------------
Total assets less current liabilities			7,604,710	6,562,663

Provisions

Taxation including deferred tax	15	8,813	9,602
		------------	------------
Net assets		7,595,897	6,553,061
		------------	------------

NetSupport Ltd

Consolidated Statement of Financial Position (continued)

31 March 2025

	2025	2024
		(restated)
Note	£	£

Capital and reserves

Called up share capital	19	89,000	89,000
Capital redemption reserve	20	10,000	10,000
Profit and loss account	20	7,496,897	6,454,061
		------------	------------
Shareholders funds		7,595,897	6,553,061
		------------	------------

These Consolidated financial statements have been prepared in accordance with the provisions applicable to companies subject to the medium companies regime.

These Consolidated financial statements were approved by the board of directors and authorised for issue on 10 November 2025 , and are signed on behalf of the board by:

A J Kingsley

Director

Company registration number: 02386638

NetSupport Ltd

Company Statement of Financial Position

31 March 2025

	2025	2024
Note	£	£

Fixed assets

Tangible assets	11	1,226,709	1,250,676
Investments	12	2,783,979	2,783,979
		------------	------------
		4,010,688	4,034,655

Current assets

Debtors	13	1,570,571	1,653,500
Cash at bank and in hand		3,658,733	2,649,989
		------------	------------
		5,229,304	4,303,489

Creditors: amounts falling due within one year	14	746,113		918,844
		------------		------------
Net current assets			4,483,191	3,384,645
			------------	------------
Total assets less current liabilities			8,493,879	7,419,300

Provisions

Taxation including deferred tax	15	10,557	10,458
		------------	------------
Net assets		8,483,322	7,408,842
		------------	------------

NetSupport Ltd

Company Statement of Financial Position (continued)

31 March 2025

	2025	2024
Note	£	£

Capital and reserves

Called up share capital	19	89,000	89,000
Capital redemption reserve	20	10,000	10,000
Profit and loss account	20	8,384,322	7,309,842
		------------	------------
Shareholders funds		8,483,322	7,408,842
		------------	------------

The profit for the financial year of the parent company was £ 1,074,480 (2024: £ 1,309,720 ).

These Consolidated financial statements have been prepared in accordance with the provisions applicable to companies subject to the medium companies regime.

These Consolidated financial statements were approved by the board of directors and authorised for issue on 10 November 2025 , and are signed on behalf of the board by:

A J Kingsley

Director

Company registration number: 02386638

NetSupport Ltd

Consolidated Statement of Changes in Equity

Year ended 31 March 2025

		Called up share capital	Capital redemption reserve	Profit and loss account	Total
		£	£	£	£
At 1 April 2023		89,000	10,000	7,092,340	7,191,340

Loss for the year				( 595,924)	( 595,924)
Other comprehensive income for the year:
	Foreign currency retranslation	–	–	( 42,355)	( 42,355)
		--------	--------	------------	------------
Total comprehensive income for the year		–	–	( 638,279)	( 638,279)

At 31 March 2024		89,000	10,000	6,454,061	6,553,061

Profit for the year				696,012	696,012
Other comprehensive income for the year:
	Foreign currency retranslation	–	–	346,824	346,824
		--------	--------	------------	------------
Total comprehensive income for the year		–	–	1,042,836	1,042,836

		--------	--------	------------	------------
At 31 March 2025		89,000	10,000	7,496,897	7,595,897
		--------	--------	------------	------------

NetSupport Ltd

Company Statement of Changes in Equity

Year ended 31 March 2025

	Called up share capital	Capital redemption reserve	Profit and loss account	Total
	£	£	£	£
At 1 April 2023	89,000	10,000	6,000,122	6,099,122

Profit for the year			1,309,720	1,309,720
	--------	--------	------------	------------
Total comprehensive income for the year	–	–	1,309,720	1,309,720

At 31 March 2024	89,000	10,000	7,309,842	7,408,842

Profit for the year			1,074,480	1,074,480
	--------	--------	------------	------------
Total comprehensive income for the year	–	–	1,074,480	1,074,480

	--------	--------	------------	------------
At 31 March 2025	89,000	10,000	8,384,322	8,483,322
	--------	--------	------------	------------

NetSupport Ltd

Consolidated Statement of Cash Flows

Year ended 31 March 2025

	2025	2024
		(restated)
	£	£

Cash flows from operating activities

Profit/(loss) for the financial year	696,012	( 595,924)

Adjustments for:
Depreciation of tangible assets	81,757	112,391
Amortisation of intangible assets	–	157,722
Other interest receivable and similar income	( 131,790)	( 72,858)
Gains on disposal of tangible assets	( 650)	( 9,490)
Unrealised foreign currency loss/(gains)	346,806	(21,688)
Tax on profit	(250,263)	840,827
Accrued (income)/expenses	( 41,045)	18,883

Changes in:
Trade and other debtors	( 353,293)	713,704
Trade and other creditors	3,224	38,452
	---------	------------
Cash generated from operations	350,758	1,182,019

Interest received	131,790	72,858
Tax received/(paid)	249,474	( 845,334)
	---------	------------
Net cash from operating activities	732,022	409,543
	---------	------------

Cash flows from investing activities

Purchase of tangible assets	( 59,922)	( 65,158)
Proceeds from sale of tangible assets	650	( 589)
	---------	------------
Net cash used in investing activities	( 59,272)	( 65,747)
	---------	------------

Net increase in cash and cash equivalents	672,750	343,796
Cash and cash equivalents at beginning of year	4,358,745	4,014,949
	------------	------------
Cash and cash equivalents at end of year	5,031,495	4,358,745
	------------	------------

NetSupport Ltd

Notes to the Consolidated Financial Statements

Year ended 31 March 2025

1. General information

The company is a private company limited by shares, registered in England and Wales. The address of the registered office is Netsupport House, Towngate East, Market Deeping, Peterborough, PE6 8NE.

2. Statement of compliance

These Consolidated financial statements have been prepared in compliance with FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland'.

3. Accounting policies

Basis of preparation

The consolidated financial statements have been prepared on the historical cost basis. The consolidated financial statements are prepared in sterling, which is the functional currency of the entity.

Disclosure exemptions

The group is not entitled to reduced disclosures under FRS 102.

Consolidation

The consolidated financial statements consolidate the consolidated financial statements of NetSupport Limited and all of its subsidiary undertakings. The parent company has applied the exemption contained in section 408 of the Companies Act 2006 and has not presented its individual profit and loss account.

Judgements and key sources of estimation uncertainty

The preparation of the financial statements requires management to make judgements, estimates and assumptions that affect the amounts reported. These estimates and judgements are continually reviewed and are based on experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Significant judgements The judgements (apart from those involving estimations) that management has made in the process of applying the entity's accounting policies and that have the most significant effect on the amounts recognised in the financial statements are as disclosed in the notes to the financial statements. Key sources of estimation uncertainty Accounting estimates and assumptions are made concerning the future and, by their nature, will rarely equal the related actual outcome. The key assumptions and other sources of estimation uncertainty that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are as disclosure in the notes to the financial statements.

Revenue recognition

The company recognises software sales income on supply of its products. Revenue from maintenance contracts is recognised as the company earns the right to consideration as it performs its obligations under the terms of those contracts. Revenue from the sale of software is recognised when the significant risks and rewards of ownership of the goods have passed to the buyer, the amount of revenue can be measured reliably, it is probable that the economic benefits associated with the transaction will flow to the entity and the costs incurred or to be incurred in respect of the transaction can be measured reliably.

Income tax

The taxation expense represents the aggregate amount of current and deferred tax recognised in the reporting period. Tax is recognised in profit or loss, except to the extent that it relates to items recognised in other comprehensive income or directly in equity. In this case, tax is recognised in other comprehensive income or directly in equity, respectively. Current tax is recognised on taxable profit for the current and past periods. Current tax is measured at the amounts of tax expected to pay or recover using the tax rates and laws that have been enacted or substantively enacted at the reporting date. Deferred tax is recognised in respect of all material timing differences at the reporting date. Unrelieved tax losses and other deferred tax assets are recognised to the extent that it is probable that they will be recovered against the reversal of deferred tax liabilities or other future taxable profits. Deferred tax is measured using the tax rates and laws that have been enacted or substantively enacted by the reporting date that are expected to apply to the reversal of the timing difference.

Foreign currencies

Foreign currency transactions are initially recorded in the functional currency, by applying the spot exchange rate as at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies are translated at the exchange rate ruling at the reporting date, with any gains or losses being taken to the profit and loss account.

Operating leases

Lease payments are recognised as an expense over the lease term on a straight-line basis. The aggregate benefit of lease incentives is recognised as a reduction to expense over the lease term, on a straight-line basis.

Goodwill

Goodwill arises on business acquisitions and represents the excess of the cost of the acquisition over the company's interest in the net amount of the identifiable assets, liabilities and contingent liabilities of the acquired business. Goodwill is measured at cost less accumulated amortisation and accumulated impairment losses. It is amortised on a straight-line basis over its useful life. Where a reliable estimate of the useful life of goodwill or intangible assets cannot be made, the life is presumed not to exceed ten years.

Amortisation

Amortisation is calculated so as to write off the cost of an asset, less its estimated residual value, over the useful life of that asset as follows:

	Goodwill	-	5% straight line

If there is an indication that there has been a significant change in amortisation rate, useful life or residual value of an intangible asset, the amortisation is revised prospectively to reflect the new estimates.

Tangible assets

Tangible assets are initially recorded at cost, and subsequently stated at cost less any accumulated depreciation and impairment losses.

Depreciation

Depreciation is calculated so as to write off the cost or valuation of an asset, less its residual value, over the useful economic life of that asset as follows:

Buildings freehold	-	2% straight line
Plant and machinery	-	33.3% straight line and 20% straight line
Fixtures and fittings	-	15% straight line
Motor vehicles	-	25% straight line
	-	33 % straight line

Investments

Fixed asset investments are initially recorded at cost, and subsequently stated at cost less any accumulated impairment losses.

Financial instruments

The company holds basic financial instruments as defined in FRS102. The financial assets and financial liabilities of the company and their measurement basis are as follows: Financial assets - trade and other debtors are basic financial instruments and are debt instrument measured at amortised cost. Prepayments are not financial instruments. Cash at bank is classified as a basic financial instrument and is measured at amortised cost. Financial liabilities - trade creditors, accruals and other creditors are financial instruments, and are measured at amortised cost. Taxation and social security are not included in the financial instruments disclosure definition.

Defined contribution plans

Contributions to defined contribution plans are recognised as an expense in the period in which the related service is provided.

4. Turnover

Turnover arises from:

	2025	2024
		(restated)
	£	£
Sale of software	8,905,779	8,662,323
	------------	------------

The turnover is attributable to the one principal activity of the group. An analysis of turnover by the geographical markets that substantially differ from each other is given below:

	2025	2024
		(restated)
	£	£
United Kingdom	4,565,905	5,177,731
Overseas	4,339,874	3,484,592
	------------	------------
	8,905,779	8,662,323
	------------	------------

5. Operating profit/(loss)

Operating profit or loss is stated after charging/crediting:

	2025	2024
		(restated)
	£	£
Amortisation of intangible assets	–	157,722
Depreciation of tangible assets	81,757	112,391
Gains on disposal of tangible assets	( 650)	( 9,490)
Impairment of trade debtors	2,577	(232)
Foreign exchange differences	405,236	( 94,362)
Operating lease charges	102,943	85,882
	---------	---------

6. Auditor's remuneration

	2025	2024
		(restated)
	£	£
Fees payable for the audit of the consolidated financial statements	16,500	11,500
	--------	--------

7. Staff costs

The average number of persons employed by the group during the year, including the directors, amounted to:

	2025	2024
	No.	No.
Sales and marketing staff	52	41
Admin and finance staff	8	13
Development, testing and technical support staff	45	46
Board staff	4	4
	----	----
	109	104
	----	----

The aggregate payroll costs incurred during the year, relating to the above, were:

	2025	2024
		(restated)
	£	£
Wages and salaries	5,507,870	5,072,631
Social security costs	576,379	556,013
Other pension costs	144,830	145,583
	------------	------------
	6,229,079	5,774,227
	------------	------------

8. Directors' remuneration

The directors' aggregate remuneration in respect of qualifying services was:

	2025	2024
		(restated)
	£	£
Remuneration	561,415	526,157
	---------	---------

Remuneration of the highest paid director in respect of qualifying services:

	2025	2024
		(restated)
	£	£
Aggregate remuneration	180,610	180,610
	---------	---------

9. Tax on profit

Major components of tax (income)/expense

	2025	2024
		(restated)
	£	£

Current tax:

UK current tax expense	177,934	67,324
Adjustments in respect of prior periods	( 787)	–
	---------	--------
Total UK current tax	177,147	67,324

Foreign current tax income	( 426,621)	1,317,288
	---------	------------
Total current tax	( 249,474)	1,384,612
	---------	------------

Deferred tax:

Origination and reversal of timing differences	( 789)	( 4,507)
	---------	------------
Tax on profit	( 250,263)	1,380,105
	---------	------------

Reconciliation of tax (income)/expense

The tax assessed on the profit on ordinary activities for the year is lower than (2024: higher than) the standard rate of corporation tax in the UK of 75 % (2024: 25 %).

	2025	2024
		(restated)
	£	£
Profit on ordinary activities before taxation	445,749	784,181
	---------	---------
Profit on ordinary activities by rate of tax	111,437	196,045
Adjustment to tax charge in respect of prior periods	786	401,296
Effect of capital allowances and depreciation	6,673	50,583
Movement in deferred tax	(3,059)	(4,507)
Research and development tax credit	–	(17,867)
Foreign exchange	40,262	4,915
Adjustments in respect of foreign tax	(406,362)	749,640
	---------	------------
Tax on profit	( 250,263)	1,380,105
	---------	------------

10. Intangible assets

Group	Goodwill
	£
Cost
At 1 April 2024 (as restated) and 31 March 2025	2,339,046
	------------
Amortisation
At 1 April 2024 and 31 March 2025	2,339,046
	------------
Carrying amount
At 1 April 2024 and 31 March 2025	–
	------------
At 31 March 2024	–
	------------

The company has no intangible assets.

11. Tangible assets

Group	Land and buildings	Plant and machinery	Fixtures and fittings	Motor vehicles	Equipment	Total
	£	£	£	£	£	£
Cost
At 1 Apr 2024 (as restated)	1,684,572	1,841,116	286,436	61,457	89,968	3,963,549
Additions	–	43,160	15,490	–	1,272	59,922
Revaluations	–	( 6,984)	–	–	–	( 6,984)
Other movements	–	7,002	–	–	–	7,002
	------------	------------	---------	--------	--------	------------
At 31 Mar 2025	1,684,572	1,884,294	301,926	61,457	91,240	4,023,489
	------------	------------	---------	--------	--------	------------
Depreciation
At 1 Apr 2024	518,336	1,778,802	275,937	43,340	71,933	2,688,348
Charge for the year	26,693	38,927	8,890	7,247	–	81,757
	------------	------------	---------	--------	--------	------------
At 31 Mar 2025	545,029	1,817,729	284,827	50,587	71,933	2,770,105
	------------	------------	---------	--------	--------	------------
Carrying amount
At 31 Mar 2025	1,139,543	66,565	17,099	10,870	19,307	1,253,384
	------------	------------	---------	--------	--------	------------
At 31 Mar 2024	1,166,236	62,314	10,499	18,117	18,035	1,275,201
	------------	------------	---------	--------	--------	------------

Company	Land and buildings	Plant and machinery	Fixtures and fittings	Motor vehicles	Total
	£	£	£	£	£
Cost
At 1 April 2024	1,684,572	1,769,793	259,377	46,836	3,760,578
Additions	–	43,160	13,267	–	56,427
	------------	------------	---------	--------	------------
At 31 March 2025	1,684,572	1,812,953	272,644	46,836	3,817,005
	------------	------------	---------	--------	------------
Depreciation
At 1 April 2024	518,336	1,713,278	249,569	28,719	2,509,902
Charge for the year	26,693	38,536	7,918	7,247	80,394
	------------	------------	---------	--------	------------
At 31 March 2025	545,029	1,751,814	257,487	35,966	2,590,296
	------------	------------	---------	--------	------------
Carrying amount
At 31 March 2025	1,139,543	61,139	15,157	10,870	1,226,709
	------------	------------	---------	--------	------------
At 31 March 2024	1,166,236	56,515	9,808	18,117	1,250,676
	------------	------------	---------	--------	------------

Included within freehold buildings are non-depreciable assets relating to land amounting to £350,000 (2024 - £350,000).

12. Investments

The group has no investments.

Company	Shares in group undertakings
	£
Cost
At 1 April 2024 as restated and 31 March 2025	2,783,979
	------------
Impairment
At 1 April 2024 as restated and 31 March 2025	–
	------------

Carrying amount
At 1 April 2024 and 31 March 2025	2,783,979
	------------
At 31 March 2024	2,783,979
	------------

Subsidiaries, associates and other investments

Details of the investments in which the parent company has an interest of 20% or more are as follows:

	Registered office	Class of share	Percentage of shares held
Subsidiary undertakings
NetSupport Incorporated	United States	Ordinary	100
NetSupport Software Limited	United Kingdom	Ordinary	100
PCI Software Gmbh	Germany	Ordinary	100
PowerWeb Multi Media Limited	United Kingdom	Ordinary	100
NetSupport Canada Limited	Canada	Ordinary	100

The company indirectly owns its interest in NetSupport Canada Limited.

13. Debtors

	Group		Company
	2025	2024	2025	2024
		(restated)	(restated)
	£	£	£	£
Trade debtors	1,298,805	1,423,354	382,525	238,798
Amounts owed by group undertakings	–	–	733,051	714,810
Prepayments and accrued income	407,826	64,741	263,430	280,713
Other debtors	487,851	353,094	191,565	419,179
	------------	------------	------------	------------
	2,194,482	1,841,189	1,570,571	1,653,500
	------------	------------	------------	------------

14. Creditors: amounts falling due within one year

	Group		Company
	2025	2024	2025	2024
		(restated)	(restated)
	£	£	£	£
Payments received on account	251,160	240,699	251,160	239,922
Trade creditors	249,044	272,000	217,511	218,780
Accruals and deferred income	136,807	175,231	78,385	112,352
Social security and other taxes	183,091	221,689	172,687	347,790
Other creditors	54,549	2,853	26,370	–
	---------	---------	---------	---------
	874,651	912,472	746,113	918,844
	---------	---------	---------	---------

15. Provisions

Group	Deferred tax (note 16)
	£
At 1 April 2024 (as restated)	9,602
Additions	( 789)
	-------
At 31 March 2025	8,813
	-------

Company	Deferred tax (note 16)
	£
At 1 April 2024	10,458
Additions	99
	--------
At 31 March 2025	10,557
	--------

16. Deferred tax

The deferred tax included in the statement of financial position is as follows:

	Group		Company
	2025	2024	2025	2024
		(restated)	(restated)
	£	£	£	£
Included in provisions (note 15)	8,813	9,602	10,557	10,458
	-------	-------	--------	--------

The deferred tax account consists of the tax effect of timing differences in respect of:

	Group		Company
	2025	2024	2025	2024
		(restated)	(restated)
	£	£	£	£
Accelerated capital allowances	8,813	9,602	8,813	9,602
	-------	-------	-------	-------

17. Employee benefits

Defined contribution plans

The amount recognised in profit or loss as an expense in relation to defined contribution plans was £ 128,912 (2024: £ 132,761 ).

The company operates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the company in an independently administered fund.

18. Prior period adjustment

An adjustment of £749,640 has been made in the prior year in relation to overprovision of tax in Netsupport USA.

19. Called up share capital

Issued, called up and fully paid

	2025		2024
			(restated)
	No.	£	No.	£
Ordinary shares of £ 1 each	89,000	89,000	89,000	89,000
	--------	--------	--------	--------

20. Reserves

Capital redemption reserve - This reserve records the nominal value of shares repurchased by the company. Profit and loss account - This reserve records retained earnings and accumulated losses.

21. Analysis of changes in net debt

	At 1 Apr 2024	Cash flows	At 31 Mar 2025
	£	£	£
Cash at bank and in hand	4,358,745	672,750	5,031,495
	------------	---------	------------

NetSupport Ltd

Notes to the Consolidated Financial Statements (continued)

Year ended 31 March 2025

22. Operating leases

The total future minimum lease payments under non-cancellable operating leases are as follows:

	Group		Company
	2025	2024	2025	2024
		(restated)	(restated)
	£	£	£	£
Not later than 1 year	29,552	15,957	29,552	15,957
Later than 1 year and not later than 5 years	44,776	11,536	44,776	11,536
	--------	--------	--------	--------
	74,328	27,493	74,328	27,493
	--------	--------	--------	--------

23. Related party transactions

Group

The group has taken advantage if the exemption available under section 33 of FRS 102, from disclosing transactions entered into between two or more wholly-owned members of the group.

24. Controlling party

The holding company of NetSupport Limited is 4A Investments (Jersey) Ltd, and the ultimate controlling party is Mr and Mrs Apsey.